At 75 and not tech savvy I was somewhat stressed at the thought of trying to sort my issue out. I did warn Rick that I required idiot proof instructions and baffled by technical speak. His attitude, r... Toon meer
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Would have given 5,unfortunately the first visit was cancelled less than 2 hours before he was due. Which was disappointing as we had travelled 34 miles to be in attendance. So it was arranged for nex... Toon meer
Rik was the perfect customer service representative. On a busy holiday park weekend with customers having issues with wifi he analysed the problem his end, explained in detail what we could do our end... Toon meer
The fitter has a great attitude and was extremely helpful. The only downside was waiting in all day for him to arrive he arrived about 3.30 ish and we had to travel to the van for 9 am and not being g... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We provide home standard internet to your Caravan, Mobile Home or Lodge to over 100 different sites. On most sites we can supply Direct To Van (DTV) or Hotspot - Pay as you go options and complete Park Internet.
Contactgegevens
23 Victoria Avenue, HG1 5RD, Harrogate, Verenigd Koninkrijk
- 01423 295001
- support@lpis-uk.com
- lpis-uk.com
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Heeft 12% van zijn negatieve reviews beantwoord
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very easy and trouble free service
very easy and trouble free service
The internet was fitted perfectly and…
The internet was fitted perfectly and in a short space of time the fitter was very pleasant
Amazing customer service
Amazing customer service. Very pleased with our quick and professional installation. Super wi fi in our static caravan home at last.
First class work
Given a date for the installation. Workman showed on time and carried work efficiently and made sure I understood how it worked.
Engineer really polite
Engineer really polite and ti tidy
System working great very stable
Booking was very good.
Booking was very good.
Installed by friendly ,helpful person.put everything back in place.
Very pleased thankyou.
Excellent and very easy renewal
Excellent and very easy renewal.
great price also.
Well there we go? Job done ! Clear English speaking lad
Well! Spoke with Rick to re arrange my annual subscription today 29th of May 26
Rick spoke amazing clear English ! Unlike all the other telephone bots/strangers/etc…..
yes was a pleasure doing business for my 4th year with lips! Great wiffi only lagged a few times hence staying with them ! Looks like they also added more range extenders around the park? Well done Rick, keep up the great communications work, yours Anthony martin .
Quick and easy process from ordering to…
Quick and easy process from ordering to installation friendly staff in both thankyou
The experience was faultless from…
The experience was faultless from start to finish amd roy did a fantastic job with care
Customer Service Awful
Customer Service Awful. Promised Refund as already had equipment, Email received saying Refund Completed, Still Not Received. Requested phone call 1 hour before engineer arrived on site, No Phone call, just turned up at the Caravan to the Guests to message me saying the engineer was there. Again spoke to LPIS and nothing.
Unhelpful on All Aspects.
Great installation engineer
Great installation engineer, friendly and helpful. No fuss, got the job done.
Started well but then failed!
When the system worked, it worked well. But during and after bad weather at the site the internet would go down. There ability to fix an issue at any speed was very poor. I had on occasion been told that “we will send an engineer out at the weekend” but this was not true and I got the feeling that they would tell you this as standard whilst knowing it was not a true statement. I never saw an engineer come to site on a weekend! On occasion we were left with no internet for approx 2 weeks and where a phone signal can be poor this was an added problem. During the last 3 weeks the signal has been dropping in and out and is more noticeable in the evening so again not a great service in-fact I would call it garbage at this point. Unfortunately for LPIS, they are losing customers on the site who are choosing to move to starlink that is a far more reliable service. As im writing this review the signal is dropping in and out! I reported this nearly 3 weeks ago and it still hasn’t been resolved. At this point if you asked me to recommend the service it would be a big NO! This is an honest review and my point of view.
£25 for no SERVICE. Now they want more money!!!
Charged me £25 for 7 days service money went through paypal I have the receipt when logging in again it says credit expired and to pay again!!!!! total scam avoid at all costs!!!! its a good way to make money but totally fraudulent. Staying at Grange Leisure Park, Pitch 81 Paypal reference 2W541286CU628170K
Excellent service
Excellent service. Engineer was great. Very helpful. Ordered and up and running in 5 days
Fast efficient installation
Fast efficient installation
Had a few issues with connection but was sorted after a phone call
Internet Install
Nice pleasant installer
Left everything neat and tidy
QB 71 Beacon Fell View
QB 71. From the initial booking of the installation it was clear why they came recommended. The conversation was clear without any hard sell and a date was organised within that week. The engineer arrived on time, wore shoe protectors and was complete within the hour. So far the signal has been excellent. Would highly recommend.
Fantastic service
Fantastic service. Engineer arrived on time and was extremely friendly and helpful. Explained everything as he went along. Immaculate job completed and wifi up and working really well. Highly recommended.
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