LTX.Studio Reviews 

Horrible experience. The quality and the flow of the system and AI as a whole is horrific and very poor quality. Complete waste of time and money. You can’t even export your shotlist in PDF. I tried getting my money back but couldn’t. STAY AWAY!!!

Sono talmente poveri che anche se chiedi il rimborso (mangiato i soldi e mai usato) spariscono o non ti rispondono, probabilmente c'è da fare una colletta per la mensa.

Well, until today, I actually liked LTX Studio.

However, today, when I attempted to use the system for a new script, it did not work. It told me it was building a cast of characters, but once it was complete, it didn't actually do that. There were no elements available. I figured... well, maybe there was an error. I tried again. Same result.

Then I noticed the character it pretended to make didn't actually follow the style I wanted. So once the story board was made it was just random characters in random scenes instead of what the storyboard claimed it was going ot make.

Very frustrating. My attempt to reach out to support was not very useful, either.

Essentially, this system is 100% broken for my use. I would definitely not recommend this anymore.

In the storyboard, you can even see the individual frames attempting to reference non-existent cast

@blah.. does XXX. but @blah doesn't work; the link is broken because that character does not exist.

Everything about this company if off. But that isn't the core issue - it's their platform - even creating a professional actor burned $5. And then using the actor as part of a prompt wasn't intuitive. When I finally tried to generate a video with all the necessary inputs in place the results were unusable. Stay away.

I regret falling for this AI video service’s slick marketing and polished website. They advertise a generous 50% off annual subscription and promise 28,000 “server seconds” as credits — which sounds reasonable until you actually use the platform.

Within minutes of logging in, I created a basic storyboard that took less than a minute to assemble. Shockingly, it consumed 1,000 credits. Then I rendered 4 short clips — each around 8 seconds long, low quality, and took about 40 seconds to generate — yet they drained another 800 credits. In total, I barely interacted with the platform and was already down to 25,833 credits.
Another example is creating 8 second video clip with no sound in basic LTX pro mode took about 20 seconds took around 400 credits or "seconds"!

I immediately requested a refund, well within their advertised 14-day window. They denied it, citing that I had used more than 1,200 credits — a threshold I crossed simply by testing the most basic features. Their credit system is opaque and inflated, designed to burn through your balance quickly while offering no transparency or accountability.

This feels like a bait-and-switch operation. The service is not only overpriced for what it delivers, but their refund policy is a trap. Based on my experience and their abysmal 1.6-star Trustpilot rating, I strongly advise others to steer clear. There are better, more honest platforms out there.

UPDATE:
I used up 1,000 credits just to build a basic actor from photos, only to discover that the @tag system (which is supposed to let you use your actors in scenes) doesn’t work at all. It’s a feature they proudly showcase in their promotional videos, but in practice, it’s completely broken. That’s not just a bug — it’s false advertising.

I reached out to customer service multiple times and received no response. Not even an acknowledgment. Their refund policy is a trap, and their support is nonexistent.

Even with a flood of negative reviews online they’ve made no effort to improve or address customer concerns. That speaks volumes about their integrity.

This was a deeply disappointing experience. I feel misled, ripped off, and treated with indifference. I would never recommend this service to anyone.

The response from the LTX under my review doesn't mean anything. Even if you contact the customer service it will not resolve any issues and they will blame you for using the credits and will not attempt to fix the problems or give you a refund. It is an absolute scam and don't believe anything that you hear from LTX!

UPDATE 11/11/2025
To make matters worse, even the lowest quality output is absurdly overpriced. A basic 1080p clip — just 8 seconds long and without audio — costs around 250 credits. And because the results are so poor, you’ll need multiple attempts to get even a halfway usable shot, draining your credits even faster.

The video creation algorithms in LTX Studio are absolutely awful. The AI doesn’t follow instructions — I asked for a simple zoom-out, and instead the camera moved randomly, ignoring my request. When animating a person from an uploaded photo, the subject moves but the background stays frozen like a still image. It looks cheap, broken, and nothing like the polished demos they advertise.

Trying to build a complete movie is impossible. You’ll waste hours fighting with the system, only to burn through your credits in a single day if you attempt higher-quality settings. Out of the promised 28,000 seconds, you’ll be left with nothing but frustration and unusable clips.

This has been a horrible experience. Thankfully, my bank agreed to refund my credit card, but don’t expect any help or refunds directly from LTX — they’ll stonewall you at every turn. Their platform is misleading, their support nonexistent, and their product simply not fit for purpose.

UPDATE - 12-18-2025 - Retaliation and deletion of paid credits

After posting my negative review, LTX Studio downgraded my membership to “free” and deleted all of the credits I had already paid for under a one‑year subscription. This appears to be retaliation for speaking out, which is outrageous and unprofessional.

I don’t care about the credits themselves — the quality of their AI service is terrible and unusable — but this action shows how dishonest and vindictive the company is. Even if you pay, they can strip away your access at any time, leaving you with no way to create videos.

Thankfully, my bank refunded my payment, but others should be aware of what this company is capable of. Their behavior is not just disappointing, it feels outright criminal.

Honest LTX Review: Credit System and Feature Locks

I tested LTX Studio (Pro Tier) for one month while building a Pixar-style animated short.
Here’s the cost reality that isn’t clear from their marketing:

Each 5-second render at usable quality costs 900–2700 credits.
Even the “Pro” plan (110 000 credits) only delivers about 10 minutes of finished footage per month — assuming zero retries.

Key advertised features are locked behind high-tier models.
The cheaper 65-credit “Turbo” renders disable voice-over, lip-sync, and selective re-rendering.
Only text-to-speech at the upper tiers (VEO 2 / VEO 3) actually drives mouth movement.
Lower tier models you are locked out of all together.

Selective regeneration, speech mixing, and proper animation controls appear only once you burn credits on the top-tier engines. None of this is stated up front.

Credit consumption is opaque. You can’t preview costs per render size until after credits are deducted.

Bottom line:
LTX can produce nice still images, but the video side isn’t ready for anyone on a creator budget. Expect to spend $500–$700 per month to get the features shown in their demo reels.
For most independent creators the 5 to 10 minutes of high tier features is not nearly enough since you never get 100% of it with no bad takes. bottom line is i am very disappointed with what you actually get at the $125 per month price point.

I purchased LTX Studio for storyboarding purposes. Soon after starting to use it, I realized it wasn't very good. The images were really wonky and discombobulated. Since I had only used it for an hour, I emailed them to request a refund. I stupidly purchased the $336 yearly billing option, but they refused to refund me. It's a junk, slop AI service with ever crappier customer service. Do not use. There are way better options like Boords.

The video generator didn't make any sense. It didn't provide sounds and voices. It kept giving me the same scene, and shot, over and over, which used up my credits, and I could not get a refund because of it.

I was very unhappy. Using other simple video generators were so much easier, and a lot cheaper!

The software is far from good enough to be used. I paid 336$ for one year and tried to cancel it. They said no. So I decided to use it anyway but now they say I don't have any credits and asking me to upgrade. do not trust this company. do not even try the free period. the program sucks. bad bad bad

As many others have posted, the Company, LTX Studio reels you in with the expectations of ‘Directing the future of video production'. Hardly the case. The trial they offer does not allow the user to really test the product so you almost have to sign up for the annual service to see what your video will look like. Also, you must read the fine print where it shows the refund policy. A 14 day refund looks great on the surface but take a closer look at the amount of ‘seconds’ you’re allowed to use before the refund will be accepted. 1200 seconds equals 20 minutes but once you start your storyboard there is no timer running so you’ll never know until you've finished to see how much time you’ve used. That’s a nasty trick and most of the time is eaten up when you try to convert your frames into video clips. Half of them don’t convert quickly enough and that eats up even more time. A neat way for the company to hook you when it’s time to ask for a refund. By the way, the final product looks more cartoonish than intelligent. My refund was rejected immediately so I may as well create some more cartoon shows. I even offered to pay a pro rated amount for the 3,800 seconds I used but they were not interested.

I paid and used the service for 2 days and decided it was not for me knowing they had a 14 day return policy. OH OH did not read that very fine print gotcha!. Do not trust this group!!!!!!!

See below the email they sent with the BS!

Hi,

Thank you for reaching out to us.

Unfortunately, we’re unable to process a refund in this case. Refund eligibility is based on the terms outlined in our Refund Policy. A refund is only applicable if the request is made within 14 days of the first-time purchase and no more than 1,200 computing seconds have been used. If usage exceeds this limit, a refund is no longer possible.

To avoid future charges, you can cancel your subscription here.

If you have any further questions, feel free to reach out.
Support
Customer Experience Team

See the AI created response to this below!!

They say "script to screen" but it's more like "script to slideshow", this thing can NOT make a real movie! I saw their YouTube videos and ads, but they must be faked because it doesn't do anything like that. It just makes slideshows with a voiceover. Movie? You can't even write a script or original story - it writes one for you based "on a prompt" lol that's not a real movie anyone wait pay to watch!! Save your money this thing is junk.

Absolutely despicable, never do business again.

The AI market is a nightmare rightnow and Ive been ripped off by various firms which are robbing people because they dont know what theyre doing like global GPT and leonardo but they dont get complaints because nobody else knows whats going on .I have to say that because of the confusion I misjudged LTX before I found out how it works ,fact is its the best Ive tried so far but its taken me 3 weeks of trying to find that out so my aplologies for that to LTX I take it all back .

Generate bs videos and photos, no coherency, you're out of 'computing seconds' in no time so you can't do anything, customer service is the worst, they ignore you most of the time, and you can't delete your stuff. Terrible

Lightricks inc I Paid $35USD thats about $70AUD which is considered expensive! i got to make 1 video before LTX Studio dramatically changed the User Interface and made it very difficult to add or change language & voice to the content or build anything without serious errors ten fingered hands 3 legged people, random languages and no way to change them or instructions to do so! are very common and of course you lose those credits even if you can’t use the generated content! They put those errors in on purpose to keep you chewing up your money trying to fix their deliberate mistakes!! Its 100% a scam!! they are doing this to hundreds and thousands of creators and i just think they're the worst ai video generator in the world at the moment! Please avoid these scammers! Support? What support? Instructions? There aren't any! I reached out for support got crickets chirping! Seriously save your money and try one of the hundreds of others like google veo ai or invideo with better more ethical practices & reviews!

Update! A refund has been issued, but only after i started trashing their service with ai mass messaging bots across socials, BB, forums and government oversight bodies & consumer watchdogs and review sites and creative media industries. Well beyond a brand reputational team could cope with! The damage one person can do to a bad company reputation is incalculable & costly, especially when it’s true!! There is this very old saying: One disgruntled customer can destroy an empire, that took a lifetime or longer to create! Never forget this!! and if your in business always tend to your customers priorities, needs and enquiries or one-day someone will come along with more power and cleverness than you and your team & crush your business out of existence! Think Joan of Arc! a child, who said enough is enough! Kindest regards!! from a wise old media veteran across many public personas! They might be worth reconsidering in a few years but right now…go with someone else!

I generated five VEO 2 videos on the most expensive plan and it said I was out of CPU generation seconds. It's clearly false advertising. Stay away!

Total crap, never use this tool. You will save your money if you use another service.

Oh my goodness, what a con. You always have to be wary when a service has zero phone support and sends generic reply tickets - but this one takes the cake. You absolutely CANNOT achieve the looks that are shown to you as propaganda on the home page, and the system has got way worse in recent months, not better.

I signed up 3 months ago to create images over time for a TV pitch. All I wanted was to create a gallery of realistic characters, and then be able to import those characters into a few key scenes, in singles, couples or groups, still looking like the characters I had created and not morphing into strange waxwork robots with oddly hallucinated, not asked-for extras. Reader - you really can't do this. Even after I created a gallery of people I liked after many hours of effort, they just won't import into storyboards accurately - either when they're auto generated from a text desciption ( it just does what it wants) or built shot by shot (it won't add the characters you ask it to, and if you try to edit the shot all hell breaks loose....) I gave up trying to do anything interesting - it can't even handle 'Bob, Mary and Victor walk along a beach at Sunset' or other bland commands. You'll be amazed at the strange things Bob and Mary end up doing!

I went on vacation during which time the system charged me another month so I came back in today to try to finish up and get anything useful for the team.

OH MY GOD. Guess what. The system had decided of its own volition to edit my characters between logins to something unrecognizable. These 'people' are useless to me. I wrote to customer service explaining the problem and asking for a refund, as I will literally have to start again to get anything out of this. Guess what! Got an impersonal bot reply not addressing any of it and telling me to just unsubscribe! RUN RUN RUN away! I am sure there must be something that works out there and now I have to try to find it.

EDIT: after my sternly worded email to their initial refusal to refund, the company refunded me $129 of my subscription which is the majority of it. I’m glad they did the right thing. I’m adjusting the rating accordingly but leaving the text of my first review intact, below.

——— (initial review below) ———
Signed up for LTX Studio’s yearly plan (I shouldn’t have), realized within hours it wasn’t what I needed. Used under 40 minutes of compute time, downloaded nothing, and asked for a refund for the remaining 11 months. They refused, citing a hidden “under 20 minutes” rule—meaning a few extra minutes locks you in for a full year.
The quality is pathetic, and something you’d be able to string together with RunwayML or Google VEO or SoraAI and a little basic knowledge of iMovie. When I realized that, I cancelled hours later, but saw I had already—in THREE attempts to use features—used 1/3 of the monthly allotment of “seconds” which amounted to 39 “minutes of compute time”. It couldn’t generate a reasonable video storyboard from an extensive script I provided it. Not worth it, and not worth the risk with this company.
Unreasonable, predatory, and not how a trustworthy company treats new customers.