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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

It absolutely astounds me how these thieves I’m allowed to get away with this the site is completely and utterly fixed. There’s no doubt about it. I’ve got it all recorded on my phone. There’s no te... Toon meer

Beoordeeld met 1 van de 5 sterren

From the start it's been awful! I put a tenner on and received my 50 free spins, played them and won just over £4. Left game to continue else where, no money was added from free spins. Contacted cust... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I'm not convinced the negative reviews are genuine, I've had nothing but good service here. Depositing was easy, support was excellent and the results were as good as any other casino I've used. (On... Toon meer

Beoordeeld met 1 van de 5 sterren

Can't withdraw funds. Uploaded the documents they say they require to withdraw (not to deposit though!) and will respond within 12 hours. 8 months later after uploading the documents at least 7 or 8... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online casino/bookmaker
  2. Casino
  3. Kansspelaanbieder

Geschreven door het bedrijf

Welcome to LuckyMe Slots, the most exciting online casino experience. LuckyMe Slots features beautifully designed themes, exciting gameplay, tons of bonuses, live casino games and massive jackpots. With over 800 fun online casino games to choose from, LuckyMe Slots features something for everyone, no skill or experience required. Daily tournaments provide an entertaining way to test your luck; 24 hours a day, 7 days a week. Are you ready to feel the exciting rush of online casino games? LuckyMe Slots uses the latest and most reliable playing software to ensure that our players always enjoy a fair and user-friendly experience. Our primary goal is making the online casino experience as seamless as possible, allowing you to focus on gaming, rather than performance issues.


Contactgegevens

2,0

Slecht

TrustScore 2 uit 5

23 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

It absolutely astounds me how these…


It absolutely astounds me how these thieves I’m allowed to get away with this the site is completely and utterly fixed. There’s no doubt about it. I’ve got it all recorded on my phone. There’s no test for fairness. There’s no random number generator if you watch my video recording of how the slot play out they are clearly controlling it. It’s hilarious. Do not play here.it’s theft through fixed slot machines. They need stopping. But clearly someone’s getting a backhander to let these thieves be. Impossible to win complete and utter SCAM SITE, it’s disgusting. stay away. They’ll get there karma the filthy lieing s*um bags.

27 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

From the start it's been awful!

From the start it's been awful!
I put a tenner on and received my 50 free spins, played them and won just over £4. Left game to continue else where, no money was added from free spins. Contacted customer service, had to jump through hoops to try and redeem my bonus winnings. Still got no where, waiting on someone to email me after reviewing now! The worst bit it, as only added a tenner. I can't even withdraw it and play a more efficient site as withdrawal minimum is £20

27 januari 2026
Review zonder uitnodiging
Logo LuckyMe Slots

Antwoord van LuckyMe Slots

Hi Natalie,

We’re sorry to hear about your experience. If winnings from free spins did not credit correctly after leaving the game, this can sometimes be due to a temporary game or session issue. In such cases, the round must be reviewed by our technical team to confirm the outcome before any funds can be added.

We understand this can be frustrating, especially on a small deposit, and we appreciate your patience while the review is completed. Our support team will follow up by email once the check is finished. If you have any further questions, please contact our support directly so they can assist you.

The LuckyMeSlots Team

Beoordeeld met 4 van de 5 sterren

They are alright

I like them, i play regular and with high amounts, they payout is swift and have always been very reliable.

The only down side is the vip section, they have a progress bar but its not really as good as other casinos.

I find the site good for players who are not very serious, who want to drop in and out and walk away with reasonable payouts

But for me I'm looking for more from a casino,

I will still continue to play but it's for more of a fun factor than a serious bet

The bonuses are and loyalty schemes could be a lot better, especially for players like me who spend £1000's

Like I said it's a good site, I like it but it's could benefit from a better vip section

19 april 2025
Review zonder uitnodiging
Logo LuckyMe Slots

Antwoord van LuckyMe Slots

Hi There,

Thank you for your review and feedback. We’re always looking for ways to improve, and your feedback is valuable to us. Rest assured, we’re continuously working on enhancing our services.

If you have any other feedback or need assistance, feel free to reach out to our support team. We appreciate your input and hope to make your experience even better moving forward.

The LuckyMeSlots Team

Beoordeeld met 1 van de 5 sterren

Only let me deposit small amounts and…

Only let me deposit small amounts and not once on any of my other sites have I landed the bonus and won £2.00 on a £1 spin absolutely disgusting won’t be depositing again don’t think I’ve ever won on this site,when you play the demo’s you win

21 juli 2024
Review zonder uitnodiging
Logo LuckyMe Slots

Antwoord van LuckyMe Slots

Hi Sharon,

We understand that it can be upsetting when you do not receive the outcome you were hoping for, however, when playing with us, it is important to keep in mind that it comes down to luck.

Ultimately, the purpose of the casino is the fun of playing with us. On top of that, you get the excitement of possible winnings on your bets, however, it should never be treated as a certainty.

Thanks for understanding,

The LuckyMeSlots Team

Beoordeeld met 5 van de 5 sterren

im surprised at the angry reviews

im surprised at the angry reviews in here, i deposited $10 and was actually bummed out coz i didnt read the terms and conditions of a bonus so I didnt receive it ANYWAY i wont 2500 on that $10 from Assassin Moon I had to verify my acc and everything but I got the money pretty fast.....to everyone moaning you have to make sure u read the conditions of every bonus and if you muck it up just one time your winnings will be void...if you follow the rules theres no problem

15 juli 2023
Review zonder uitnodiging
Logo LuckyMe Slots

Antwoord van LuckyMe Slots

Hi There,

Thanks so much for your kind words and for taking the time to leave us a review!

We appreciate your continued support!

The LuckMeSlots Team

Beoordeeld met 1 van de 5 sterren

They are a scam site

They are a scam site. My withdrawal of €1500 was processed on the 6/11/23, over 2 weeks ago and I still haven’t received my funds.

They asked for a bank statement to prove I havet been paid. I’ve done this, and have not heard back from them and they are not replying to any of my emails.

If anyone has any advice on what to do, it would be greatly appreciated.

I don’t think I’m ever going to receive the funds

Username Manxmaniom

21 november 2023
Review zonder uitnodiging
Logo LuckyMe Slots

Antwoord van LuckyMe Slots

Hi There,

We have checked this and see there was an error processing the withdrawal and this was re-processed on the 22nd, the funds should reach you in the next few days.

We are very sorry for the delay and any inconvenience caused by this.

Thank you for your patience and understanding.

The LuckyMeSlots Team

Beoordeeld met 1 van de 5 sterren

there is no customer service

there is no customer service,
they do not confirm with a document
you cannot withdraw money the winnings
I can't play games for my cash - games are blocked.....
scammers?

15 mei 2023
Review zonder uitnodiging
Logo LuckyMe Slots

Antwoord van LuckyMe Slots

Hi There,

Please note that as an online casino, there are regulations in place that are stated in the terms and conditions that players must verify their identity, address details, and any methods that are used to deposit.

If during the verification, you are waiting to withdraw funds, there are also various options to restrict your account and prevent you from playing in order to protect your funds while you wait for them, these can be found on our responsible gaming page. As we are a Safer Gambling Casino, we are obligated to have all these options available for players and these can be placed at any time.

Thank you for understanding.

LuckyMeSlots Team

Beoordeeld met 1 van de 5 sterren

Lucky me slots play Ojo in disguise rip…

Lucky me slots play Ojo in disguise rip off steer clear

22 maart 2023
Review zonder uitnodiging
Logo LuckyMe Slots

Antwoord van LuckyMe Slots

Hi There,

We are very sorry to hear about your experience and that you have this impression of the online casino.

If you would like to discuss your concerns further, you can contact the us directly by logging into your account and using the chat service or sending an email to support@luckymeslots.com from your registered email address.

Thanks for understanding.

LuckyMeSlots Team

Beoordeeld met 1 van de 5 sterren

Absolutely Rubbish.

Absolutely Rubbish.

Good Website with good selection of games but don't be fooled.

I signed up, deposited and won £1200.

Never received it, could not withdraw. No chance of getting a response from customer service just the silly BOT Marcus. The 1 stars below are correct and the 5 stars are obviously staff or people being paid.

Stay Clear

09/04/2023 - a few days after the above, my account was verified. A coincidence as within those few days I had gambled the £1000+ I wanted to withdraw (my mistake I know). Giving them the benefit of the doubt, I had another flutter and I'm currently waiting for £350 to be withdrawn (withdrawal requested on 08/04/2023). Will update daily

10/04/2023 - No Movement On Withdrawal, No Communication Received

3 maart 2023
Review zonder uitnodiging
Logo LuckyMe Slots

Antwoord van LuckyMe Slots

Hi There,

We are very sorry to hear about your experience and that you have this impression of the online casino.

There are various ways to contact us casino including chat and by sending an email to support@luckymeslots.com - someone will always respond once you reach out to them.

When contacting us by email, you need to make sure you are contacting us from the registered email address that is on your account for security reasons so we are able to assist you.

Please note that as an online casino, there are regulations in place which are stated in our terms and conditions that players must verify their identity, address details, and any methods that are used to deposit.

If during the verification, you are waiting to withdraw funds, there are also various options to restrict your account and prevent you from playing in order to protect your funds while you wait for them, these can be found on our responsible gaming page, here, you can also set deposit limits. As we are a Safer Gambling Casino, we are obligated to have all these options available for players and these can be placed at any time.

If you would like to discuss your concerns further, you can contact us directly by logging into your account and using the chat service ir emailing support@luckymeslots.com from your registered email address.

Thank you for understanding.

LuckyMeSlots Team

Beoordeeld met 1 van de 5 sterren

Can't withdraw funds.

Can't withdraw funds.
Uploaded the documents they say they require to withdraw (not to deposit though!) and will respond within 12 hours. 8 months later after uploading the documents at least 7 or 8 times still can't withdraw and can't get any response from customer service other than auto reply that just sends you round in circles.

25 februari 2023
Review zonder uitnodiging
Logo LuckyMe Slots

Antwoord van LuckyMe Slots

Hi There,

We are very sorry to hear about your experience and that you have this impression of the online casino.

We're sorry to hear about your experience, however, rest assured that as a UK regulated casino we abide by all laws and regulations, ensuring a trusted and fair gaming experience for all.

We are very clear about the fact that a player cannot withdraw prior to providing documents and we urge you to do so at all available times. Prior to even allowing you to deposit we show a message which you must confirm you read before proceeding.

On top of the above, upon every successful deposit, you also receive a system mail reminding you to upload the necessary documents if you haven’t done it so far. Lastly and in addition to the above, in our Terms and Conditions we clearly state that prior to withdrawals you need to provide us with the necessary KYC documents.

Thanks for understanding.

LuckyMeSlots Team

Beoordeeld met 1 van de 5 sterren

Don’t even bother- plenty of other great sites

Been playing on this site for a while but early December I got my first big win- weeks of requesting and sending documents for verification and so many ignored chat messages and emails. Finally all documents now verified 3 weeks later!! But now it’s been 3 days without a reply to say the withdrawal is processing/processed and on its way. Do not recommend. No other site has such poor response times and as it stands- still no clue as to if/when I’ll get my win withdrawn. Stay away from this site. Such poor customer service. Happy to take your money but really don’t care to pay out when you win!

22 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Great wins not so good at withdrawal

Was easy to deposit and had sum good wins my only issue is that they say it takes 11hrs 2 process a withdrawal well I've been waiting now for 3days sent emails and msgs but I have been totally ignored not a happy chappy

21 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It's an excellent slots site

I'm not convinced the negative reviews are genuine, I've had nothing but good service here. Depositing was easy, support was excellent and the results were as good as any other casino I've used. (One thing that makes me think some reviews are fake is why would someone deposit "dollars" into a UK casino?). I've dealt with some very dodgy casinos and LuckyMeSlots has been one of the only truly honest ones I've played at.

24 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I only deposit once a month and I’ve…

I only deposit once a month and I’ve had some good wins no problem withdrawing and winnings went straight in my bank I always get a good play and plenty of bonus rounds the last time I played must of been for nearly 2hours and I won £700 but banked £600 love this site

1 februari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Trash website

Trash website. Rigged. Just signed up. Put on 200$. Just dead. DO NOT RECOMMEND AT ALL…..

4 januari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shocking experience as a new customer

Shocking experience as a new customer. Made my first deposit of £50 last night 11th december, claiming the 100% match up bonus, firstly i struggled for ages trying to put the money on, all i got was, your deposit is pending so i gave up trying to deposit so i went elsewhere. Couple of hours later, the deposit came off my banking but no money showing on the casino. That was last night. They ruined my night because i could play and secondly, no communication to say they need id verification first before they can process my transaction or nothing. Just took the money out of my bank and left me in limbo. As a new customer i am not very impressed at the service and the live chat? Well whats that about? No immediate help available yet they are meant to be 24 hours. If this casino is anything like its sister casinos for lack of communication, poor service, poor payouts then actually just refund my £50 instead of holding on to it. I would rather go elsewhere. There are plenty better casinos out there.

*update* 6 days ago the money was taken out of my account, i provided all the proof and im still waiting on my £50 to be refunded. I class that as stealing. Taking money out of a persons account, not putting it onto the casino and no refund. Defnintely theft.

12 december 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Join this company soon as you have a…

Join this company soon as you have a win a very small win boom you can't withdraw because now they want Identity documents I send them now you can't get hold of them threw chat or email to find out wats going on they just ignore you never ever have I had any problems with the two other sites I play on well let's just see wat happens

15 augustus 2021
Review zonder uitnodiging

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