It has been a pleasure dealing with Luma. Very prompt reply, very caring and professional. Just keep doing what you’re doing! It’s perfect I truly appreciate it, because I really want to support t... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Well I just looked into citrus bergamot, Couldn't order until next week, I asked if I could still get the discount and was surprised to actually get a response, which was yes! So I'll be ordering s... Toon meer
Bedrijf heeft geantwoord
I was happy that I got a quick response to my inquiry. I have gotten several emails suggesting that I subscribe to the product. I have already subscribed to the product, I am old so when I get an emai... Toon meer
Bedrijf heeft geantwoord
I was very happily surprised by the excellent and fast response to my inquiry! I was expecting to wait a few days and an answer like it my request could not be accomplished. SURPRISE!!! Fast respo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Luma Nutrition is a veteran-owned supplement company. We make targeted protocols for heart, gut, joint, and longevity health. Proudly made in the USA. Everything is made in a GMP-certified U.S. facility and third-party tested. What's on the label is what's in the bottle. Our guarantee: 90 days, if you aren't happy, get a full refund. Even if you used the bottles. If something goes wrong, email help@lumanutrition.com and our team will get back to you quickly. Over 1,000,000 orders shipped.
Contactgegevens
Verenigde Staten
- help@lumanutrition.com
- lumanutrition.com
4,7
Uitstekend
77 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I had an issue with a shipment I…
I had an issue with a shipment I notified them of the problem and they took care of it the very next day. That is what I call customer service.
31 augustus 2026
Review zonder uitnodiging
Rapid replies and very helpful
Rapid replies and very helpful. Answered all my questions.
30 augustus 2026
Review zonder uitnodiging
Antwoord van lumanutrition.com
Thank you so much for the kind words! We're really glad our team could answer everything quickly and thoroughly. We'll be sure to pass this feedback along — it means a lot to us. If anything else comes up, we're always here to help!
Well I just looked into citrus…
Well I just looked into citrus bergamot,
Couldn't order until next week, I asked if I could still get the discount and was surprised to actually get a response, which was yes! So I'll be ordering soon!
This was around 8-28-26
28 augustus 2026
Review zonder uitnodiging
Antwoord van lumanutrition.com
Thanks for the kind words! Glad we could make that discount work for you on the Citrus Bergamot — enjoy your order when it arrives! 🍊
Immediate responses to each of my…
Immediate responses to each of my texts, on a Saturday no less and hours different time zone.
Carefully explained to me the issue, which evidenced they had diligently listened to my concern to begin with.
I couldn’t have more pleased and will be buying all future supplements from LumaNutrition due to mission statement, quality control, good ingredients and outstanding customer service.
29 augustus 2026
Review zonder uitnodiging
Antwoord van lumanutrition.com
Thank you so much for this — it truly means a lot! We're glad our team could be there for you right away, even on a weekend, and that we could get to the bottom of your concern properly. Comments like this remind us why we care so much about quality and service. We're honored to have earned your trust for future orders, and we look forward to continuing to take great care of you!
Luma customer service is the best I’ve…
Luma customer service is the best I’ve ever found in a supplement company,
30 augustus 2026
Review zonder uitnodiging
Antwoord van lumanutrition.com
Wow, thank you — that means the world to us! Being the best you've found in the supplement space is exactly what we strive for every day. We're so grateful for your trust and support!
Antwoord van lumanutrition.com
Thank you, Donna! We're so glad we could get this settled and that you're happy with the outcome. That's always our goal — we appreciate you taking the time to let us know!
Jenny was amazing
Jenny was amazing. Very knowledgeable on how to fix my problem right away. With a beautiful attitude. It was such a privilege to have ran into her to help me. Thanks
26 augustus 2026
Review zonder uitnodiging
Antwoord van lumanutrition.com
Thank you so much, Rafael! We're thrilled to hear Jenny took such great care of you — her knowledge and attitude are exactly what we strive for on our team. I'll be sure to pass this along to her; feedback like this really makes her day. Thanks for taking the time to share it!
Healthy and happy life style for all
A company of kindness and caring about there clients. Respect and a great products as well. Good timely response to their customers needs.
28 augustus 2026
Review zonder uitnodiging
Antwoord van lumanutrition.com
Thank you, Valerie! Kindness, respect, and taking care of our customers are at the heart of what we do — so this means a great deal to us. We're so glad that comes through in your experience, and we appreciate you sharing it!
I appreciate the call after I sent an…
I appreciate the call after I sent an email, clarifying my previous order!
27 augustus 2026
Review zonder uitnodiging
Antwoord van lumanutrition.com
Thank you, Lisa! We always want to make sure things are crystal clear, so we're glad the follow-up call helped sort out your order. Appreciate you letting us know!
It has been a pleasure dealing with…
It has been a pleasure dealing with Luma. Very prompt reply, very caring and professional. Just keep doing what you’re doing! It’s perfect
I truly appreciate it, because I really want to support the veterans. I am thankful for the services they provide.
Kind regress
29 augustus 2026
Review zonder uitnodiging
Antwoord van lumanutrition.com
Thank you so much, Helene — this really warms our hearts! We're so glad our responsiveness and care have made your experience a great one. And thank you for supporting the mission behind what we do; knowing that resonates with you means a lot to our whole team. We'll keep doing our best for you!
Great customer service!
28 augustus 2026
Review zonder uitnodiging
Antwoord van lumanutrition.com
Thank you, Lisa! We really appreciate you taking the time to say so!
good communication fast and informed
good communication fast and informed
27 augustus 2026
Review zonder uitnodiging
Antwoord van lumanutrition.com
Thank you, George! Fast, informed communication is exactly what we aim for — glad it came through for you!
Easy to proceed with add'l confidence…
Easy to proceed with add'l confidence from owner.
27 augustus 2026
Review zonder uitnodiging
Antwoord van lumanutrition.com
Thank you, K! We're glad the extra reassurance made the process easier — appreciate you sharing your experience!
I got my order very quickly and had a…
I got my order very quickly and had a question that was answered same day and taken care of the same day. Thank you and will be ordering for life because your heart trio has helped me so much.
26 augustus 2026
Review zonder uitnodiging
Antwoord van lumanutrition.com
Thank you so much for this, Joan! Fast shipping and same-day answers are what we always aim for, so it's great to hear that was your experience. And honestly, hearing that Heart Trio has made a real difference for you is the best part of our day — that's exactly why we do this. Thank you for sticking with us, we're so glad to have you as part of the Luma family!
You all never fail me
You all never fail me. No matter the issue, you fix it.Thanks.
25 augustus 2026
Review zonder uitnodiging
Antwoord van lumanutrition.com
Thank you so much! We're always happy to help, and we're glad we could get things sorted out for you. We truly appreciate your continued trust and support!
I was very happily surprised by the…
I was very happily surprised by the excellent and fast response to my inquiry! I was expecting to wait a few days and an answer like it my request could not be accomplished.
SURPRISE!!! Fast response and immediate credit to my purchase! Thank you.
26 augustus 2026
Review zonder uitnodiging
Antwoord van lumanutrition.com
Thank you so much for sharing! We're glad we could surprise you with a quick response and get everything taken care of right away. We truly appreciate your support!
You listened to me.
25 augustus 2026
Review zonder uitnodiging
Antwoord van lumanutrition.com
Thank you for sharing! We're glad you felt heard and supported. We truly appreciate your trust and support!
MY PROBLEM SOLVED
I hope we got my problem solved. I was getting 2 orders delivered for the same product at very close times. My supply of CoQ10 was growing and I was running out of space for it !
Thanks to Luma Nutrition
21 augustus 2026
Review zonder uitnodiging
Antwoord van lumanutrition.com
Thank you for your feedback! We're glad we could respond quickly, and we appreciate you sharing your experience. We understand how those subscription emails can be confusing, and we'll pass your feedback along to our team. Thank you for your continued support!
I was happy that I got a quick response…
I was happy that I got a quick response to my inquiry. I have gotten several emails suggesting that I subscribe to the product. I have already subscribed to the product, I am old so when I get an email suggesting I subscribe to something that I think I’ve already done so it’s very confusing. It would be nice if before those emails were sent out they check to be sure that you’re not sending to a person that is already subscribed. Thank you.
26 augustus 2026
Review zonder uitnodiging
Antwoord van lumanutrition.com
Thank you for your feedback! We're glad we could respond quickly, and we appreciate you sharing your experience. We understand how those subscription emails can be confusing, and we'll pass your feedback along to our team. Thank you for your continued support!
I have questions regarding the science…
I have questions regarding the science behind the product. Love that Luma supplements are manufactured in the US and are third-party tested. Jake was very informative and answered all my questions in a timely manner.
22 augustus 2026
Review zonder uitnodiging
Antwoord van lumanutrition.com
Thank you for your thoughtful feedback! We're glad Jake could answer your questions and provide the information you needed. We truly appreciate your trust in Luma and your support!
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