Purchased a custom made coffee table. We received it and could not be happier. They built it just the way we wanted it. Shipping was great and the table was packed well with no damage.
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We were looking for vinyl flooring planks to replace part of a floor that had backed up sewer damage. However, what we needed had been discontinued. Fortunately, we were able to find them at Lumber... Toon meer
Bedrijf heeft geantwoord
Excellent customer service, great price getting anything you need! Orders big or small, they will help you in every single step. We had a flood during j stallion and they quickly helped us get a repla... Toon meer
Our project involved 3,000+ square feet of flooring for a new home. Erykah and the Lumberjack team worked really hard to provide great customer service. They were flexible with delivery date... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Lumberjack Direct is a distributor of select brand hardwood plank flooring. Our company is the product of a deeply held belief that hardwood can be both premium and affordable. Our products include hardwood flooring ideal for the commercial and residential markets. Our hardwood is made from sustainable woods sourced from locations across the world, our brands boast beauty that only time and nature can provide. Get the best hardwood brands right to your door with Lumberjack Direct. While our hearts are set on hardwood, we understand that there are other compatible options in the industry which is why we do our best to accommodate needs for LVP flooring with inventory from leading manufacturers. Armed with 50 years of experience in the hardwood industry combined, we brought Lumberjack Direct to life in 2016. Our deep belief in protecting the environment has driven us to incorporate pivotal technology into sustainability and revolutionizing the way flooring is enjoyed.
Contactgegevens
5731 Palmer Way, 92010, Carlsbad, Verenigde Staten
- (720) 605-4091
- info@lumberjackdirect.com
- lumberjackdirect.com
4,8
Uitstekend
345 reviews
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BEST CUSTOMER SERVICE
I was trying to get flooring sent quickly from VARIOUS companies online and offline. After a long day of no luck, Lumberjack was the ONLY one with a live person who had a sense of urgency. I got my flooring 3 days later. Best experience! I wish every company was efficient like theirs!
25 augustus 2023
Great product and service!
Really appreciated the fast and personal customer service.
23 augustus 2023
Promised to deliver in 7 business
Promised to deliver in 7 business, but turned into 21 business day delivery. Inexperience staff has caused this delay.
2 augustus 2023
Saved me Thousands!!
Found the 8yr old flooring I needed to save me $$$$$ and was delivered in 4 days!
4 augustus 2023
great company
Very knowledgeable and was able to order me exactly what I wanted and had it shipped to me right on time. Very pleased with the company.
1 augustus 2023
Happy Customer
Jake, in sales, helped me with my order of planks and herringbone engineered hardwood for my project. He was courteous, helpful, and professional. He gave good advice and explained how to care and maintain my new flooring. He provided excellent service.
Chaz, at Tri-West, sent me a text message with his approximate ETA. He was on time, courteous, and professional. He off loaded the 42 cartons and 1 trip piece quickly and stacked the cartons efficiently to make more floor space for me. He provided excellent service as well.
Your website is easy to use and great product selection.
25 juli 2023
Review zonder uitnodiging
Antwoord van Lumberjack Direct
Thank you so Much Mrs. Jones!
Good customer service and fast dilivery. Flooring is top notch
The flooring is great and was delivered fast the customer service was also excellent.
5 juli 2023
Antwoord van Lumberjack Direct
Thank you Toby!
Great Experience!!
Communication was awesome and process was super easy!! Price was great! I needed to delay delivery a bit before my project was ready and they accommodated me perfectly. When I requested the delivery, it was shipped promptly and was right on time. Delivery guy was great and put it right in the garage for me. Excellent experience all the way around. Would definitely buy from these guys again!!
16 juni 2023
The speed at which the material arrived…
The speed at which the material arrived at my house.
15 juni 2023
Poor customer service shop elsewhere
Material showed up damaged. Was told to use it anyway! Found a new supplier. They were happy to accept my 60k per year flooring expense!!!
Cheers!!
14 juni 2023
Antwoord van Lumberjack Direct
Hi Matt,
Sincere apologies that your first shipment was damaged :(
Looks like we replaced 1/3 of your entire order with brand new replacement boxes.
We hope this changes your experience with with us :)
May the forest be with you,
the Lumberjacks
Great service and easy process!
1 juni 2023
WOW! Super customer service & great prices.
Wow, they were soooo… patient w me sending more & more samples. I have a 27 year old home w golden oak cabinets, wood windows & trim. Hard to find but I did finally found L. V. in 20m. Provenza Paradigm Uptown Chic Just Lucky. They gave me a fantastic price & shipped fairly & in 2 weeks. That was a fluke but unbelievable. Later I needed some transition matching pieces & they got that shipped within a week. I have kept all the samples for the next house we are starting. I won’t use anyone but LJD!
16 juni 2023
Review zonder uitnodiging
Great company
Great company, took care of my issues. Got me what I needed at a fair price and shipped fast. What more is there?
24 mei 2023
we ordered 16 boxes and got 11 correct…we got the replacement 5 boxes yesterday....now they just need to pick up the remaining 5 to get a better sccore.
we ordered 16 boxes and got 11 correct ones and 5 incorrect ones. Didn't realize it until we went to install. Now we need to wait for installation until we get 5 new boxes and 'deal' with the return....
24 mei 2023
Antwoord van Lumberjack Direct
Hello, 5 replacement boxes have been delivered within 2 business days! Remarkable turnaround for the supplier warehouses honest mistake. We hope your overall experience has improved given the expedited and prompt response from the lumberjacks!
Great prices and fast shipping!
I've been impressed with how efficient ordering from them has been. Ordered on a Wednesday and received by Friday! They saved us further delays on the project and saved us money!
Jake has been very helpful getting the right items we needed!
12 december 2022
Very fast delivery and service. Thanks
Very fast delivery and service. Thanks, Hugo.
19 mei 2023
Review zonder uitnodiging
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