Luviacure  Reviews 

165
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

I had an amazing experience in Turkey with Luviacure. Breast reduction with upper and lower blephoraplasty. Wonderful surgeon, great hotel and lovely hospital. Ulas was a brilliant communicator and... Toon meer

Beoordeeld met 5 van de 5 sterren

Very happy with my experience at Luviacure. Communication was really good. Our PA Ulas was really on the ball, everything was organised and explained clearly. Very proactive and even after I returned... Toon meer

Beoordeeld met 5 van de 5 sterren

Hi all my experience was amazing was so nervous at first,then I met my personal P.A a guy called ulas absolutely lovely guy,I can honestly say he went above and beyond to make my stay as welcoming as... Toon meer

Beoordeeld met 5 van de 5 sterren

Extremely supportive, constantly kept updated, I knew what was happening at all time. The hospital was spotless, the nurses lovely and caring, my accomodation was top noch and because I was on my own... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Medische kliniek

Geschreven door het bedrijf

Luviacure is a UK-registered medical tourism company (Companies House No. 12557749) based in London, arranging cosmetic surgery, hair transplants, dental and eye treatment in Istanbul for patients travelling from the UK. Surgery takes place in JCI-accredited hospitals, with surgeons holding European Board, American Board or ISAPS certification. Every package covers the procedure, the hospital stay, five-star hotel accommodation, private airport transfers and an English-speaking coordinator throughout the trip. What separates Luviacure from a clinic abroad is what happens afterwards. Aftercare continues for 12 months from the London office, managed by a named UK-based coordinator who monitors recovery and liaises with the surgical team. Patients sign contracts under English law and pay into a UK business bank account, so the same legal protection applies as it would for treatment at home. Prices are fixed in writing before travel and can be paid in instalments, with a price match guarantee against comparable written quotes. Rated 4.98 out of 5 on ProvenExpert. Treatments: breast augmentation, breast lift, breast reduction, mommy makeover, tummy tuck, liposuction, rhinoplasty, facelift, eyelid surgery, hair transplants, dental veneers, crowns and implants, and eye surgery. Registered office: 107-111 Fleet Street, London EC4A 2AB Website: luviacure.co.uk


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

165 reviews

5 sterren
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2 sterren
1 ster

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4,9

Alle reviews

(165)

26 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Rhinoplasty

I had rhinoplasty recently and Luviacure has been outstanding.
We’d especially like to express our thanks to Ulas, who took great care of us throughout the process, providing clear explanations throughout the journey to ease our minds, handling all our transportation and other arrangements, and with us before and after the surgery making sure we are well looked after.

22 februari 2025
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Antwoord van Luviacure

Thank you so much for your kind review, we are highly pleased to hear that you were satisfied overall

Beoordeeld met 5 van de 5 sterren

I had a great experience with the…

I had a great experience with the customer service at this facility. The staff ensured I was well looked after, and my interaction with the doctor was very friendly. The nurses were incredibly supportive, making me feel comfortable throughout my visit.
Additionally, when my ticket was unexpectedly canceled, they extended my stay for an extra day without hesitation, accommodating me immediately with just a small additional charge. Their efficiency and kindness made a stressful situation much easier to handle.

1 februari 2025
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Antwoord van Luviacure

Highly appreciated for your polite review, we are always looking new way to improve for the satisfaction of our patients as it is our main priority!

Beoordeeld met 5 van de 5 sterren

From the 1st contact with luviacure I…

From the 1st contact with luviacure I was made to feel at ease, they listened to what my needs were and what I wanted and needed.
I had the best advice to get the best results ulas my personal assistant was so professional and always by my side or just a phone call away, he spoke brilliant English I would highly recommend this company for there care and understanding.100 percent 5 star
My surgeon was the best the work he as done is amazing, I feel amazing 2 weeks post op now and can see the results thank you to you all for a great service

16 januari 2025
Review zonder uitnodiging
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Antwoord van Luviacure

Thank you so much for your kind review, It was a pleasure to have you with us!

Beoordeeld met 5 van de 5 sterren

Rhinoplasty

I found Luviacure via google search. I initially spoke to someone back in 2021 about wanting to travel to Turkey for a Rhinoplasty. They was very good on delivering information as well as reassuring and taking your feelings to account. Unfortunately due to personal circumstances i was not able to travel within the year and therefore lost my deposit. I was aware the year rule therfore knew it was my issue for not making the move. In 2023 John got in touch with me from Luviacure and was very understanding that i was still showing my loyalty wanting to return to have a rhinoplasty with Luviacure. I therefore knew Luviacure was right place to carry on this dream as it was UK based and a registered company and i did not know any other place that would offer this. The last week of November 2024 i travelled with my 3 year old daughter and 50 year old Brother lol. They really understood and took my feelings in to account that i was a single mum and needed childcare support so they booked us a room with my daughter who got her own bed. The hotel service at CityLoft 81 was 10/10 the staff was fantastic everytime i rung reception they arrived within minutes and gave me ice and gloves this is much needed for your eyes and this hotel was excellent with providing this service during my post op. Regardless of the language barrier they just knew room 135 needed ICE lol. The VIP transfers were on time and excellent so convinient and vital for your pre and post operative care needs. It was stress free service as everything is arranged by the Turkey based allocated agent. Speaking about the Turkey based agent. Ulas was fanatstic super helpful and supportive he was doing all the translation side of it with the surgeons communicating with me on whatsapp for all the transfers and follow up appointment, hes even been able to give me answers from the surgeon when i’ve travelled back to England.
Furthermore I want to speak of the excellent 10/10 compassionate care delivered my the staff nurses at Medicana Hospital. I am Registered Nurse worked over a decade and i was amazed how excellent and 5 star the care is in Turkey regardless it being a private hospital or not the care delivery was fantastic. Thank you to all the team who looked after me there. Finally my Surgeon Dr Can Ilker Demir. Thank you so much for your reassurance and meeting my needs.I am very happy with my Rhinoplasty results post 21 days. The pain for the surgery last no more than 2 days only when the medication was due otherwise i was able to enjoy my stay in Istanbul and care for my 3 year old daughter as normal which i would have not imagined. The only thing i will have to recommend and feedback to Luviacure is to ensure patients are staying long as 7 nights or longer if desired regardless of complications or not. This is only because i was informed to book 5 nights taking in consideration my history to note that i had no medical issues. Unfortunately my nose did have bone fracture which was healing and diviated septum as well as ?inverted cartilage to my nose sill. I was not surprised as this has occurred due domestic violence. So please inform clients to stay longer as i was happy to book new flights and hotel however other people may not be happy to do so and it might affect your future reviews. Overall i am very pleased with the service and already have reffered a client on my day back to John (Can) from Luviacure and have another 3 people who are intrested. Thank you for your time and patience with excellent communication and fast phone responses. 10/10 :-)

28 november 2024
Review zonder uitnodiging
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Antwoord van Luviacure

Thank you so much for your insightful review Nafisa, we are appreciated for putting your trust in us and still choosing us after 3 years since you contacted us for the first time, our only aim is satisfy our patients with the best we can do in our power, satisfied patients like yourself, gives us more motivation to improve and provide the best possible service and make cosmetic surgery accessible to every patients who need it.

Beoordeeld met 5 van de 5 sterren

I would like to share my experience…

I would like to share my experience with Luviacure
I had my procedure on 16th October travelling there I was very nervous but there again I wouldn’t be normal if I wasn’t, I was meet at the airport taken to the hotel and picked up the next morning around 06.30 taken to the hospital. Signed some paperwork then had my routine test done before meeting my surgeon, who calm me straight away with his mannerisms he draws where you need tummy tuck breast and arms in my case, by half nine I was taken down to theatre. Hospital staff and interpreter was lovely and helped all the way. After my operation I stayed in hospital for two night and was looked after even my friend that went with me was taken care of with food and drinks. Since returning home Luviacure have wasapp a number of times, for photos to check on healing and how I was doing. All in all I would recommend this company and will go back for other procedures

This is an up date four weeks since my procedure and everything is healing very well and starting to take shape. Please feel free to email me for any questions you may have to help you go forward with Luviacure

16 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had my hair transplanted and I am…

I had my hair transplanted and I am satisfied and so happy for this company they was amazing and thank you Luviacure London I recommend it to everyone

9 september 2024
Review zonder uitnodiging
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Antwoord van Luviacure

Thank you for your kind review!

Beoordeeld met 5 van de 5 sterren

Both my son &daughter have just come…

Both my son &daughter have just come back from Turkey. These guys are amazing! My daughter had some problems NOT due to surgery an they were on it straight away! They kept her in 2nights instead of 1, just to make sure she was OK. She had her boobs done and a nose job and she could t be happier. My son had his receding hairline done, he caught the dressing on the back of his head after surgery and they actually opened the surgery on a Sunday morning, picked him up an got a doctor In and took him back to the hotel. They both look fantastic. Her nose is beautiful an the boobs speak for themselves! 1st class company!!

14 augustus 2024
Review zonder uitnodiging
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Antwoord van Luviacure

Thank you for your kind review, we are glad to hear your satisfaction, Luviacure gives its best at all times to our dear patients!

Beoordeeld met 3 van de 5 sterren

Not happy

Hi there,
It's been 13 months when I had my nose job, I was never happy with outcome, it was better than before, not to satisfactory, I got back in touch with team, They told me to wait 12 months!!
Tahsin giogolo did the procedure, yes they do rush you into Medway hospital.

I would like the team to get back in touch, I don't have the WhatsApp no. Now!!
As I would like you do the Rhinoplasty again.

Thankyou.

2 juli 2023
Review zonder uitnodiging
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Antwoord van Luviacure

Dear Arfaan,

We recently came across your review and would like to address your concerns. It appears you are seeking revision surgery. To assist you further, please send us photos of your nose along with a detailed description of your complaints.

We must respectfully note that we find your review to be somewhat unfair, particularly the comment that your nose was better before the procedure. Our records show a significant improvement, and it is important to understand that the full healing process for rhinoplasty can take up to one year. It is not advisable to consider additional procedures before this period has elapsed.

Additionally, we need to clarify that we have no affiliation with a hospital named "Medway." Your procedure was conducted at Medicana Hospital. This incorrect information could be grounds for legal action, but we prefer to resolve matters amicably. Therefore, we kindly ask that you consider removing your review.

It is also important to note that rhinoplasty procedures have a scientifically proven complication rate of 20%. While this is a known risk, we are here to support you and can arrange for a revision surgery if needed.

As promised, we are committed to helping you and ensuring your satisfaction.

Thank you for your understanding. We look forward to resolving this matter to your satisfaction.

Beoordeeld met 4 van de 5 sterren

I went for lipo etching in turkey

I went for lipo etching in turkey, I wasn't told I'd be put to sleep for the op. I also had to take a drainage connected to my groin area for a few days in a hotel which I wasn't told about. Was told they would use dissolvable stiches but they weren't. Nurses rude, only good thing is that the surgeons were nice and hopefully done a great job. We will see in time.

7 juni 2024
Review zonder uitnodiging
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Antwoord van Luviacure

Dear Ross,

Thank you for your 4-star review. We are sorry to hear that you encountered some inconveniences.

I am writing to address the concerns you raised. We strive to provide the best possible care and service, so your feedback is very important to us.

You mentioned that you were not informed about being put to sleep for your operation. However, our records indicate that both your quote and treatment plan clearly stated the procedure would be conducted under anesthetic in an operating theatre. Additionally, there was no mention of a preference for local anesthetic in our communications.

Regarding the stitches, our agent has informed you that "usually the surgeon does use dissolvable stitches," which meant the surgeon would use the most suitable method based on your specific case. Typically, we remove stitches while patients are still in Turkey. However, due to your early departure, it was not appropriate to remove them at that time.

The use of drainage was necessary following your surgery to ensure your health and to achieve satisfactory long-term results. Given your short stay, wearing the drainage was essential for your well-being.

Regarding the nurses, Although they are not part of our team, we take your feedback seriously and will address any concerns with them.

We believe we did everything necessary to provide you with the best possible outcome. The complaints you mentioned were addressed solely for the sake of your health and wellness, especially considering your short-term stay in Turkey.

Best regards

Beoordeeld met 5 van de 5 sterren

Excellent and sterling communication

I went by myself to Turkey and it was absolutely petrified. The whole flight over, I was looking for flights straight back.
However, from the moment I was picked up at the airport to meeting the medical professionals, everyone was just *chefs kiss*.
I’m so happy with the results and I’ve recommended them to everyone I know.

27 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service throughout

Amazing service throughout! Would definitely recommend

11 juni 2024
Review zonder uitnodiging
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Antwoord van Luviacure

Thank you for your kind review Daanish, you are always welcome!

Beoordeeld met 5 van de 5 sterren

I had a great experience using…

I had a great experience using Luviacure London. I was well looked after and felt comfortable and secure throughout my stay. I was pleased with my result and would recommend this company to everyone looking for cosmetic treatment. I will be using them in the future too.

16 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My experiance

I’m very happy with my results from rhinoplasty and I’m now a year and a few months post op and very happy with my results.

The service I received from luviacure has been really good, and Shankar my interpreter was really helpful on the day of surgery after and has answered any questions I’ve had since coming home.

20 januari 2024
Review zonder uitnodiging
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Antwoord van Luviacure

Thank you for your humble, kind review Emily, unfortunately, on your surgery date, one of the family members of the surgeon had an accident, therefore he was late. Some of the unfortunate incidents are not in our control and they are inevitable, however we are still sorry for this incident. We are still apreciated for your 4* review!

Thank you for your kind review
Luviacure London Management

Beoordeeld met 5 van de 5 sterren

Fantastic results of 360 liposuction

Fantastic results of 360 liposuction. I’m 4weeks post op and so happy with how my new body looks. The organisation of my trip was all planned for me and I I did was follow the instructions from my very friendly ‘patient specialist/interpreter’.
Hotel wasn’t great but after correspondence from Luviacure, they no longer use that hotel.

17 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Breast uplift and implants.

Hi I had breast implants back in 2014 in England but decided to venture too Istanbul after hearing great reviews about luviacure . My surgery went as smooth as I could have hoped for , I had my implants removed and replaced and an uplift. I couldn’t have asked for a better translator he was amazing. (Shankur) since I arrived home I’ve had messages from the office in London too see how I’m getting on. There too answer my questions still aswell! If you are thinking of surgery. Please look into Luviacure I’m sure you won’t be disappointed. Thankyou once again.
Liz xx

6 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thinking about it? Do it!

I was very apprehensive about going through with this surgery due to all the horror stories going around at the moment. However I found this company very good at putting your mind at ease. The help and support you get from the team before, during and after has been exceptional. Any question, queries or advice needed was responded to with efficieny, friendliness and professionalism. The translator I was assigned was a sweet,lovely, and friendly young man that helped make my stay a lot better and gave me great piece of mind. Would definitely recommend!

5 januari 2024
Review zonder uitnodiging
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Antwoord van Luviacure

Thank you for putting your trust in our company Cherly, your kind review means so much for us, we look forward to see you again and we wish you a smooth and quick recovery!

Beoordeeld met 5 van de 5 sterren

Rhinoplasty arm lift

This is my second time back with company since 2022 April from my gastric sleeve I’ve went on to have plastics which entail arm lift and rhinoplasty everything as usual has went smoothly there was one delay at the hospital so I was transferred to a different one so my surgery could be be performed quicker and no waiting the doctors travelled with me. Honestly the outcome has had me crying with happiness. I look forward to returning for a 3rd time for more plastics. I love my new arms and nose! And believe me I’m a female who suffers greatly with mental health and I wouldn’t leave a great review for anyone if it wasn’t a great experience as I would hate to be duped myself if that makes sense. Shankar has been great he’s amazing at Translating and a very great support companionship! He even treated me to ice cream!! :)

2 januari 2024
Review zonder uitnodiging
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Antwoord van Luviacure

Thank you so much for your kind and insightful review Jodie, We wish you a very smooth and quick recovery!

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