lux-case.co.uk Reviews 

240
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I purchased a phone case for a model just released. It was difficult to find a supplier. It was reasonably priced, fits perfectly and is well armoured for a clear case. I made an error when it arrived... Toon meer

Beoordeeld met 3 van de 5 sterren

This was a birthday present for my husband and we were initially delighted with the iPhone 17 two tone case. Unfortunately, within twelve days of first being used, (June 21st) the black inner casin... Toon meer

Beoordeeld met 1 van de 5 sterren

I bought a Xiaomi 15T case - the quality I feel is poor. It's not going to protect my phone from cracking if i drop it, despite it being marketed as heavy duty with an elevated rim (it is barely highe... Toon meer

Beoordeeld met 5 van de 5 sterren

I couldn't find the exact sort of case I needed or the colour I wanted. I managed to find exactly what I wanted on Lux-Case. The case looks smart & is very good quality. Highly recommend this company!... Toon meer

Bedrijfsgegevens

  1. Mobiele telefoonaccessoire winkel

Over lux-case.co.uk

Geschreven door het bedrijf

Welcome to Lux-Case!

Lux-case Contact us Smartphone cases Smartwatch straps Tablet accessories Laptop accessories

 Lux-Case - Accessories for smartphones, smartwatches, tablets and more

At Lux-Case we offer a wide range of accessories for most devices. This includes covers, cases and screen protectors for smartphones and tablets, straps for smartwatches, chargers and much, much more. Our range of high-quality and stylish products is designed to help our customers protect their devices from damage and wear and tear, as well as better customise them to their personal style. 

In addition to a wide range of smartphone accessories, we offer all our customers: 

  • Fast delivery on all orders ⚡

  • Low prices 💰

  • 30-day right of return 🗓️

  • Attentive and reliable customer service 📞


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

240 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(240)

134 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

The case is beautifully made and looks…

The case is beautifully made and looks fantastic — you can really tell it’s a quality product. I’m giving it three stars, though, because of an issue with the card slots. Once you add a bank card and a driver’s license, the overall thickness increases just slightly, but enough to cause a problem. The added bulk prevents the case from closing properly, as the magnetic strip isn’t strong enough or close enough to keep it securely shut.

2 maart 2026
Beoordeeld met 5 van de 5 sterren

Mobile phone case

I had looked at many wallets on the site then chose and ordered it, straight forward and quickly. It looks great and feels strong and durable.

23 februari 2026
Beoordeeld met 1 van de 5 sterren

When I received my order for my…

When I received my order for my motorola G9 phone i.e. a case and a glass protector the case didn't fit my phone. I couldn't access any of my buttons or camera. Nothing lined up. I have emailed the company and asked them how they propose to solve this problem. Lets see how they deal with this before I review any further. 5th March 2026. An update to my first review. This company insist I ordered the wrong accessories for my phone and won't replace on this basis. No customer service at all. At the time of purchase I typed in the make of my phone as requested and was then shown all the compatible accessories from which I chose a phone cover and a screen protector. The slots in the phone cover didn't match at all with my phone making it completely useless to me. I have emailed several times and the company have continuously emailed back telling me that I ordered the wrong goods and won't budge from this position. I think its perfectly reasonable when I type in the name of my phone and then get shown what the compatible accessories are that I do actually receive the correct goods. They keep sending me pictures of same looking covers but which are not apparently compatible with my phone! My answer to that is why do they tell customers these are the compatible accessories for your phone when you type the make of phone in the "what are you looking for" box. They tell me I can of course send back the phone cover for a refund or a replacement but the company is in Sweden which I hadn't realised at the outset and the return instructions are very complicated and a warning is given that if mistakes are made then I might be liable to pay tax. The postage starts at £7 to Sweden I read and can be as much as £17 depending on the weight of the packet. I have told them I am not prepared to do this because of the trouble involved. I am not at all sure whether I would come up perhaps against further problems even having sent the goods back. My advice is not to buy from this company in the first place and save yourself any hassle. I shan't be buying from them again.

23 februari 2026
Beoordeeld met 5 van de 5 sterren

Nice case

Nice case
Comms very comprehensive
Good price
Fast delivery.
A good replacement for my caseology parallax case that appears to be out of stock everywhere!

19 februari 2026
Beoordeeld met 2 van de 5 sterren

Case already looks old…

I have only been using this case a few weeks but it already looks like an old one as the covering has significantly come off. I am so disappointed as I don't think it was particularly cheap and would have liked to enjoy it longer ☹️

10 januari 2026
Beoordeeld met 5 van de 5 sterren

Very Good

First time using this company and good experience. Liked the look of products, easy to order. Fair price. Kept informed about delivery. Phone case very nice. Overall very pleased.

26 januari 2026
Beoordeeld met 5 van de 5 sterren

The phone cover is a great fit

The phone cover is a great fit, I've ordered others previously (not from Lux!) which have been loose or sockets not lined up. Also a great choice of colours! Very happy with the cover!

30 december 2025
Beoordeeld met 1 van de 5 sterren

Nothing received

Nothing received - no communication and appears to have not been dispatched at all .Requested refund

2 januari 2026
Logo lux-case.co.uk

Antwoord van lux-case.co.uk

Hello Mark,

Thank you for your message.

I'm sorry to hear that. You should've received a delivery notification stating that it's been sent. Perhaps it's stuck in the junkmail folder?

Your order was sent and is not late as of yet, you should've received a response to your email.

Please let us know if you have further questions or concerns!

I wish you a nice day.

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