Purchased thousands of dollars of Luxaflex blinds through Ocean Grove Blinds and Curtains. All good until fault with installation of one of the blinds. Ocean Grove Blinds have ZERO after installatio... Toon meer
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It was an absolute pleasure dealing with Ocean Grove Blinds and Awnings! From start to finish the staff were friendly helpful and knowledgeable of their products. The day of installation went very wel... Toon meer
We are very happy with the Lumishade and Duette blinds we had installed. I smile everytime I walk into the rooms. The beauty and functionality of both styles has added value to our home. Visitors to... Toon meer
I ordered my Luxaflex blinds and they look fantastic. I enjoy waking up, opening up the blinds and relaxing with a cup of coffee and watching the beautiful views. I would highly recommend Marilyn an... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Luxaflex window coverings are synonymous with quality craftsmanship, innovation and value. Our suite of window fashions includes Blinds, Shutters and Venetians, Sunscreens and Awnings – all with a focus on beauty and durability. Our blinds collections includes Duette Shades, famous for their energy efficiency, beautiful Pirouette Shadings, Modern Roman Shades, and traditional favourites such as Panel Glide Blinds and Roller Blinds. Nobody knows Shutters and Venetians like Luxaflex - whether it's Aluminium Venetian Blinds, Timber Shutters or our durable, easy-clean PolySatin Shutters, we have an option to suit your windows. And our exterior collection of Awnings and Exterior Shutters is unrivalled - we offer Folding Arm Awnings, Canopy Awnings, Shutters and many more fantastic outdoor products.
Contactgegevens
67 Madeley Street, 3226, Ocean Grove, VIC, Australië
- 03 5256 3668
3,2
Gemiddeld
7 reviews
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Beware - ZERO after installation support for faults
Purchased thousands of dollars of Luxaflex blinds through Ocean Grove Blinds and Curtains. All good until fault with installation of one of the blinds. Ocean Grove Blinds have ZERO after installation support to rectify their errors. In fact, they will just ignore your emails, etc. Should customers expect more -- HELL YES. Go elsewhere, you deserve better.
4 november 2025
Review zonder uitnodiging
Antwoord van Luxaflex Australia - Ocean Grove Blinds & Awnings
Hi Sue,
Thank you for sharing your feedback. We understand how frustrating it would be to experience an installation fault and feel that you haven’t been able to get the support you need afterwards, especially after such a significant investment.
We’d like to check whether this issue has now been resolved for you. If it hasn’t, please contact us at info@luxaflex.com.au with your details and a brief outline of the fault, and we can assist by following this up with the dealer on your behalf.
Regards
Carly
Fantastic service and product.
We had the team do block out and lighter blinds thru our home replacing old shutters. Marilyn guided us re which blinds, colors and materials and we were decided within fifteen minutes of her being here and then all our measurements for installation were completed. Michael and Riley came yesterday and could not have been more courteous or efficient! We are so happy with the blinds, they look great and are so functional! Very glad we went local with this family business, total professionalism from start to finish and excellent value ! Many thanks.
2 december 2025
Review zonder uitnodiging
Absolutely perfect!!
It was an absolute pleasure dealing with Ocean Grove Blinds and Awnings! From start to finish the staff were friendly helpful and knowledgeable of their products. The day of installation went very well with the crew mindful and careful to ensure the blinds were working correctly. I would have no hesitation in recommending Michael and Crew!
1 februari 2021
I ordered my Luxaflex blinds and they…
I ordered my Luxaflex blinds and they look fantastic. I enjoy waking up, opening up the blinds and relaxing with a cup of coffee and watching the beautiful views. I would highly recommend Marilyn and the team from Ocean Grove Blinds for the excellent way that they looked after me!! Thank you
22 september 2020
Review zonder uitnodiging
The Luxaflex Smile
We are very happy with the Lumishade and Duette blinds we had installed. I smile everytime I walk into the rooms. The beauty and functionality of both styles has added value to our home. Visitors to our home are very impressed. The team at Ocean Grove Blinds were extremely helpful and wonderfully easy and pleasing to deal with, thank you Michelle and Michael and your great team members.
21 juli 2020
Review zonder uitnodiging
We are really thrilled with the new…
We are really thrilled with the new look and our house looks a million dollars.
17 december 2019
Review zonder uitnodiging
Michael & Marilyn at Ocean Grove Blinds…
Michael & Marilyn at Ocean Grove Blinds & Awnings Luxaflex were so helpful from the moment we walked through the door. They guided us expertly through the options available. Through their knowledge we selected Verishades for our living area. With views towards the bay, these are an excellent choice and look fantastic. Having had nothing on these windows, the look and the feel to the heat and cold is fantastic. Can't rave about them enough. In two of our bedrooms we placed blockout blinds with sheers and have a very classy, hotel feel. LOVE the looks that have been created!
25 september 2019
Review zonder uitnodiging
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