The outer cardboard packaging was badly damaged, but luckily the inner boxes were mildly scuffed at the edges.
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Easy to use website to find what you want to order. Prices were good but I thought the delivery charge was quite high at £10.99 + VAT but I think they still deserve 5 Stars. I only ordered a few rol... Toon meer
Bedrijf heeft geantwoord
They didn't send notification of the delivery date so I missed it. The first notification I got was from DHL saying that they had tried to deliver. I arranged re-delivery for the next day and MacFar... Toon meer
Bedrijf heeft geantwoord
Simple online ordering with good range of choices in bag sizes and thickness. Good follow-up with customer services as original bag sizes were out of stock but they sourced an alterative supply within... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Macfarlane Packaging
Geschreven door het bedrijf
Macfarlane Packaging is the largest distributor of packaging products in the UK and Ireland. We serve tens of thousands of businesses of all sizes and have been providing all the packaging companies need to protect their products for 75 years.
On the Macfarlane Packging website, you can buy everything you need to protect your products in transit. From cardboard boxes to packing tape, stretch wrap, bubble wrap and more! We can deliver great value and high quality packaging materials next day.
Product range - thousands of products available from stock ready for immediate dispatch on our next day delivery service. Recently expanded - now 3x more packaging to choose from.
Flexible delivery - enjoy FREE delivery for all orders placed over £150 / €150 throughout most areas in the UK. Order before 4.30pm for next day delivery (charges apply).
Trade accounts - business customers can apply for trade accounts to access custom pricing and other benefits!
Dedicated packaging expertise - contact dedicated packaging specialists during business hours. They're on hand to offer you advice, make recommendations for your specific business requirements and help steer you in the right direction.
Custom packaging on request - you can design your own packing tape online, and we can customise packaging for you on request. From a bespoke size through to printed boxes and more, get in touch for an estimate.
Contactgegevens
Whitehall Avenue, MK10 0BU, Milton Keynes, Verenigd Koninkrijk
- 0800 288 8822
- customercare@macfarlanepackaging.com
- macfarlanepackaging.com
4,0
Goed
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good price and delivered when expected
Good price and delivered when expected. Product performed as advertised
23 september 2024
Antwoord van Macfarlane Packaging
Hi Rob,
Thanks for taking the time to leave us a 5-star review. We really appreciate it.
It's fantastic that you think our prices are great and that your delivery was timely.
Don't hesitate to use Macfarlane for packaging in the future.
Best Wishes,
The Macfarlane Packaging Team
Glen
Excellent customer service provided by Sam. Fast, efficient and professional. Wish I could give the dispatch team the same review
24 september 2024
Review zonder uitnodiging
Antwoord van Macfarlane Packaging
Hi Glen,
Thanks for leaving us a 5-star review, we really appreciate it.
It's amazing that you received top-notch, professional service from our customer care team.
Don't hesitate to choose Macfarlane for your future packaging needs.
Best Wishes,
The Macfarlane Packaging Team
Samantha, customer service
Samantha, from customer service , offered an excellent service, keeping me updated regarding my order,sorting it out for me right away !
24 september 2024
Review zonder uitnodiging
Antwoord van Macfarlane Packaging
Hi Muhammad,
Thanks for taking the time to leave us a 5-star review. We really appreciate it.
It's great to hear you had an excellent customer service experience with our team.
Don't hesitate to choose Macfarlane Packaging for your packaging supply needs in the future.
Best wishes,
The Macfarlane Packaging team
Antwoord van Macfarlane Packaging
Hi Daniel,
Thanks for leaving us a 5-star review.
It's fantastic to hear you think we offer quick delivery and good prices.
Don't hesitate to use Macfarlane Packaging again in the future.
Best wishes,
The Macfarlane Packaging Team
Antwoord van Macfarlane Packaging
Hi Peter,
Thanks for leaving us a 5-star review, we really appreciate it!
It's fantastic to hear you think our service is great and our packaging products are good quality.
Don't hesitate to use Macfarlane again in the future.
Best Wishes,
The Macfarlane packaging Team
Antwoord van Macfarlane Packaging
Dear Geoff,
Thanks so much for taking the time to leave a 5 star review, it's very much appreciated.
Thanks,
The Macfarlane Packaging Team
Just what I needed
Just what I needed, these are actually being used as head guards for low over head rafters in a roof space, well made and a good size.
21 augustus 2024
Antwoord van Macfarlane Packaging
Hi Richard,
Many thanks for taking the time to leave us a five star review, it's very much appreciated.
Thanks,
The Macfarlane Packaging Team
Antwoord van Macfarlane Packaging
Hi Nicholas,
Many thanks for taking the time to leave a five star review, it's great to receive such amazing feedback.
Thanks,
The Macfarlane Packaging Team
quick delivery and excellent boxes.
15 augustus 2024
Antwoord van Macfarlane Packaging
Hi Brian,
Many thanks for taking the time to leave such a great review, we really appreciate you taking the time to feed back.
Thanks,
The Macfarlane Packaging Team
The best delivery from abroad I've experienced
The delivery was incredibly quick and efficient
19 augustus 2024
Antwoord van Macfarlane Packaging
Hi Thomas,
Thanks for taking the time to leave us a 5 star review, it's very much appreciated!
Thanks,
The Macfarlane Packaging Team
Samantha went over and above to help me…
Samantha went over and above to help me out today. Excellent service as always.
20 augustus 2024
Review zonder uitnodiging
Antwoord van Macfarlane Packaging
Dear Sarah,
Thanks for taking the time to leave such a lovely review. We look forward to working with you again in the future.
Thanks,
The Macfarlane Packaging Team
Samantha O'Sullivan
I had recently placed an order with Macfarlane and unfortunately had to cancel but Samantha O'Sullivan from the CS team reached out and sorted it out for me right away - she was extremely helpful and lovely to deal with.
14 augustus 2024
Review zonder uitnodiging
Antwoord van Macfarlane Packaging
Hi Ciara,
Thanks for taking the time to leave us a 5-star review. It's fantastic to hear that you had such a positive interaction with Samantha in our customer service team.
We hope you'll consider Macfarlane when you need packaging again in the future.
Thanks
Charlotte
Very quick and efficient service
2 augustus 2024
Antwoord van Macfarlane Packaging
Dear Fiona,
Many thanks for taking the time to leave us a five star review, it's very much appreciated!
Please don't hesitate to use Macfarlane Packaging again in the future.
Best regards,
The Macfarlane Packaging Team
ordering online is simple + order…
ordering online is simple + order arrived on time as usual. Thank you for your excellent service.
31 juli 2024
Antwoord van Macfarlane Packaging
Hi Wendy,
Thanks for taking the time to leave us a review. We really appreciate it!
It's fantastic to hear you think our ordering process is simple, our service is excellent and our deliveries are timely.
Don't hesitate to use Macfarlane Packaging again in the future.
Best wishes,
The Macfarlane Packaging Team
Excellent service and fast delivery
31 juli 2024
Antwoord van Macfarlane Packaging
Hi Mike,
Thanks for leaving us a 5-star review.
It's great to hear you think we provide excellent service and fast delivery.
Don't hesitate to choose Macfarlane again when you need packaging in the future.
Best wishes
The Macfarlane Packaging Team
Good packaging material
Good packaging material. I only made a small order which was delivered quickly though I did the shipping costs was a bit high but otherwise all good.
23 juli 2024
Antwoord van Macfarlane Packaging
Hi Gino,
Thanks for leaving us a 5-star review. We really appreciate it!
It's great to hear you think our packaging products are good and that delivery was speeding. We'll share your feedback about shipping costs with our logistics team.
Don't hesitate to use Macfarlane Packaging again in the future.
Best wishes,
The Macfarlane Packaging Team
Antwoord van Macfarlane Packaging
Hi Trevor,
Thanks so much for leaving us a 5-star review! We really appreciate it.
We're glad you think our website is easy to use and our product information is very good.
Don't hesitate to think of Macfarlane when you need packaging supplies in the future.
Best wishes,
The Macfarlane Packaging Team
Everything that was ordered was sent as…
Everything that was ordered was sent as per instruction and on time the next working day
18 juli 2024
Antwoord van Macfarlane Packaging
Hi Nigel,
Thanks for leaving us a 5-star review, we really appreciate it.
We're glad to hear you thought our delivery service was speedy and your order was complete.
Don't hesitate to think of Macfarlane Packaging when you need packaging supplies in the future.
Best wishes,
The Macfarlane Packaging Team
fast delivery
16 juli 2024
Antwoord van Macfarlane Packaging
Dear Paul!
Thanks for the five star review! Much appreciated.
Many thanks,
The Macfarlane Packaging Team
Macfarlane has been an excellent…
Macfarlane has been an excellent supplier for us. I recently contacted Customer Service, and Samantha responded swiftly, resolving my issue within minutes. She even offered me a better discount. I’m very pleased with both the service and the quality of the products.
19 juli 2024
Review zonder uitnodiging
Antwoord van Macfarlane Packaging
Dear Agita,
Many thanks for taking the time to leave us a review, we're glad to here that you've had a great experience with our team.
We look forward to working with you again in the future!
Many thanks,
The Macfarlane Packaging Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.