Mackenzie Smith - Estate, Lettings and Land agents Reviews 

2.160
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had Adam Partridge from the Ash Vale branch throughout our buying process Since we were first time buyers, he was very informative and helpful throughout! We got weekly updates, answers to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We felt very supported by our friendly agents. Nick who marketed my Mum’s property and gave us helpful feedback after viewings and always kept us informed. Nick also helped us negotiate the sale. Adam... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From initial phone call to completion, team dealt with sale of house proactively and efficiently. Assuring a quick sale at more than asked for and Completion Highly recommend Nick and Adam

Beoordeeld met 5 van de 5 sterren

Mackenzismith was great when dealing with the whole process of buying, they made it very easy to communicate and made any stresses we had as buyers be put at ease. They were great to have around and w... Toon meer

Bedrijfsgegevens

  1. Makelaars
  2. ook in
  3. Huurwoningen
  4. Makelaardij
  5. Vastgoed verhuurbedrijf

Over Mackenzie Smith - Estate, Lettings and Land agents

Geschreven door het bedrijf

Mackenzie Smith offer residential property sales and letting services from an independent network of eight offices in Hampshire and Surrey. Established in 1992 we have always been passionate about providing a quality personal service and advice based on sound knowledge and experience of the local property market.

We Sell and Let Property

Geschreven door het bedrijf

Established Local Property Experts
Established in 1992 and staffed by highly experienced estate agents with superior knowledge of the local area, property values and demand, Mackenzie Smith has been offering excellent advice and service to customers for over 30 years in Hampshire and Surrey.
Property Marketing
Quality property details are at the forefront of presenting your accurately priced property to the market. We produce informative and naturally flowing written details, accompanied by property photography, a clear floor plan and EPC. We contact all our suitable applicants directly and advertise widely including press advertising, for sale or to let boards, high street window and poster displays, an open house events service and a target London buyers service. Our extensive property marketing includes listings on major property websites to reach the largest possible audience of potential buyers or tenants. Properties are listed on Rightmove, Prime Location, Zoopla and Zoopla affiliate sites such as The Times, The Telegraph and The Independent which attract audiences of millions of home movers daily. Our own website is responsive, adjusting to showcase your property to users of PCs, tablets and mobiles. We produce an e-newsletter sent to 9500+ subscribers, write editorial for local press and promote property through social networks.
Accredited
We follow strict guidelines set out in the Code of Practice for Residential Estate Agents by the Property Ombudsman to uphold high professional and ethical standards. Our duty is to protect and promote clients’ interests while acting in a fair and proper manner. Mackenzie Smith Properties Ltd is a member of the National Association of Estate Agents. Mackenzie Smith Property Letting & Management is a member of the National Association of Residential Letting Agents.
Land & New Homes
Since the formation of the company we have acted as Land Agents in the buying and selling of land in North Hampshire and west Surrey, primarily for residential development but also paddock land. Naturally this has led to a specialism as a selling agent for new homes. We have acted for many reputable house builders including Inland Homes, Matthew Homes, Antler Homes, T.A. Fisher, Nicholas King, Natta Country Homes, Westbuild Homes and Bellway Homes to name a few.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.160)

162 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

From the moment I spoke to Andrew…

From the moment I spoke to Andrew Travers to the follow up call after moving in I have received nothing but an exceptionally professional service.

Andrew listened to my requirements, organised a viewing of a property and once a price was agreed, ensured the process was carried through in a timely and efficient manner.

I would have no hesitation in recommending McKenzie Smith, especially Andrew Travers who went above and beyond to make this move as stress free as possible

11 april 2026
Review zonder uitnodiging
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Hello Steve,

Thank you so much for your kind words, I really do appreciate them.

Knowing you were moving back to the area to be closer to your family, I completely understood how important it was for you to secure the property.

I always find it rewarding when everything comes together, so I was more than happy to help push this forward, especially given the small window we had to make it happen.

It must be great to live nearby your loved ones again! I hope you and your family truly enjoy your new home.

All the very best,

Andrew Travers
Senior Lettings Manager

Beoordeeld met 5 van de 5 sterren

Very good estate agents

Very good estate agents, quick and clear communication through the whole buying process

7 april 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Thank you for leaving me such great feedback, Ryan. It was a pleasure dealing with you both. Feel free to get in touch if you need any assistance in the future.

I wish you all the best in your new home.

Kind regards,

Justin Smith
Assistant Branch Manager - Farnborough

Beoordeeld met 5 van de 5 sterren

excellent front of house

my initial enquiry was met with a very cheerful and polite young lady called Charlene who was really helpful in my search for a Rental property. She introduced me to Andrew who was equally helpful and polite.
Both delivered on their promises and made the whole process, (first time ive rented), pain free.
both were on hand to answer my questions and concerns and are clearly an experienced team.
i commend them both if you are looking to Rent in the Yateley/Fleet areas.

4 maart 2026
Review zonder uitnodiging
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Hello Ian,

I understand how stressful everything has been for you, especially having to find a new home on top of everything else.

At times like these, it’s important for us to be there for our clients, no matter their circumstances, so it’s really good to know that you felt supported. It’s been a genuine pleasure to assist you throughout the process.

I know how much you love your new home and that it’s in the perfect location for you.

All the very best, and if there’s anything else we can help with in the future, please don’t hesitate to let us know.

Kind regards,

Andrew Travers
Senior Lettings Manager

Beoordeeld met 5 van de 5 sterren

Thank you Steve panther

I would like to thank mckenzie smith especially steve panther who has been helping us through out finding my first home 🏡 steve was professional,knowledgeable and genuinely helpful made whole process smooth and stress free .
Our property was chain which lead long delay ups and down throughout the whole process

Most importantly communication was clear and timley and Steve he went always extra mile to make sure everything was handled efficiently.

Thank you steve and mckenzie smith farnborugh. 👍🏻

31 maart 2026
Review zonder uitnodiging
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Thank you Alex for your kind review and for your patience with the chain. I wish you all the best for the future in your new property.

Kind regards,

Steve Panther
Farnborough Branch Manager

Beoordeeld met 5 van de 5 sterren

Great Estate Agents

I'm very happy with the service I've received with Mackenzie Smith. From start to finish they have been extremely professional, proactive, and efficient. They found me a suitable tenant very quickly and kept me fully informed at every stage of the process, which has given me real peace of mind. They also give great advice; when I’ve been unsure about what to do, they’ve taken the time to explain my options and guide me with confidence and honesty.

2 april 2026
Review zonder uitnodiging
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Hello Maria,

Thank you for taking the time to leave a review and for allowing us to help secure new tenants on your behalf. We’re glad to see that they're so happy in their new home.

I appreciate your continuous trust in us regarding your property management. Do feel free to reach out to us at any point for assistance. It’s always a pleasure to help you.

Kind regards,

Andrew Travers
Senior Lettings Manager

Beoordeeld met 5 van de 5 sterren

Andrew Travers and the letting team at…

Andrew Travers and the letting team at Mackenzie Smith have been very supportive though out the letting process of my house. Andrew has been patient with me when the goal posts moved and to ensure that I was comfortable with the tenants he provided. He has always been willing to answer any queries and provide relevant information in these changing times.
Many thanks

31 maart 2026
Review zonder uitnodiging
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Hello Sonya,

It’s been superb to work with you again. I'm really glad you reached out to me in your search for new tenants.

We’ve known together for many years now and the way that you ask consistent, thoughtful questions genuinely delights me. I admire how invested you are in your property portfolio, as well as how much you care about it.

Thank you for your continuous trust regarding your property needs. It’s always a pleasure working with you.

Kind regards,

Andrew Travers
Senior Lettings Manager

Beoordeeld met 5 van de 5 sterren

All the staff go out of their way to be…

All the staff go out of their way to be helpful, finding a property to suit us.
Would definitely recommend Mackenzie Smith.

5 maart 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Thanks for the kind words, Mr & Mrs Linton. I'm so pleased that you were happy with our service and all of the members of staff that you dealt with.

I know you'll find that your property journey has been worth it and trust that you'll enjoy your new home.

Kind regards,

Brian Lane
Yateley Branch Manager

Beoordeeld met 5 van de 5 sterren

As a new landlord

As a new landlord with a personal attachment to the property, I initially found the idea of renting it out quite daunting. However, the team at Mackenzie Smith especially Andrew Travers have been excellent. They were 100% professional throughout, while also adding a personal touch that made the whole process smooth and stress-free.

Their support and guidance turned what could have been a difficult experience into a very positive one. I would highly recommend Andrew and his team at Mackenzie Smith to anyone looking to let a property.

4 maart 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Hello Andrew,

What a journey it’s been! When we first met last summer, I immediately understood how important the house was to you and the reasons behind your decision to let the property.

Thank you for placing your trust in me to find the right tenants. It has truly been a pleasure working with you and I appreciate everything you’ve done to help make this let possible.

Kind regards,

Andrew Travers
Senior Lettings Manager

Beoordeeld met 5 van de 5 sterren

Great Communication!

From start to finish the team at Mackenzie Smith were first class. It was the Ash Vale branch that sold my house. Big shout out to Adam for keeping us in the loop throughout the whole process. Couldn’t recommend enough!

25 maart 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Hello Will and Ellie,

Many thanks for taking the time to leave your review of your experience with us. Well done for persevering through some of the legal complications we had. I am so pleased that we managed to keep your buyer in place whilst resolving these items and that you have now been able to move into your very nice long-term family home.

All the very best for the future from myself and Adam.

Kind regards,

Nick Kirby
Ash Vale Branch Manager

Beoordeeld met 5 van de 5 sterren

First class service!!

I needed to find a flat to rent at relatively short notice and Andrew Travers was brilliant from the very first interaction. I looked at the Flat on Saturday and within a few days it had been confirmed. The responsiveness and speed of replies to emails has been excellent both before and after my moving in. I would highly recommend Andrew and McKenzie Smith.

14 maart 2026
Review zonder uitnodiging
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Hello Mark,

Wow what a turn around that was! I was over the moon we had this arranged within just a few days.

With your need for accommodation being more immediate, it made this let all the more rewarding. I am so glad we got the apartment ready and all paperwork seamlessly finished so that you could move in promptly.

I'm sure you'll be very happy in your new home.

Kind regards,

Andrew Travers
Senior Lettings Manager

Beoordeeld met 5 van de 5 sterren

The letting team helps me a lot in…

The letting team helps me a lot in finding a potenial tenant for my flat. They are professional and also give me valuable advice. The flat can be let out in a short period of time.

Excellent !

9 maart 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Hello Daisy,

Thank you for your kind words. We’ve now been working together for over 10 years and it's been lovely to assist you again. It is always a pleasure.

I much appreciate how you continue to reach out to me when you need new tenants and I’m glad to be able to support you with each letting. I will look forward to next time!

Kind regards,

Andrew Travers
Senior Lettings Manager

Beoordeeld met 5 van de 5 sterren

Incredible service

Toni & Ben were absolutely incredible throughout the whole process.

Toni was really accommodating and extremely knowledgeable. She kept us informed throughout and made it as stressless as possible.

I’d 100% recommend!

16 maart 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Hello Sonia,

Thank you so much for taking the time to write us a review. It is greatly appreciated.

It was a pleasure to work with you and your partner, and we wish you all the very best with your new home and the future.

Kind regards,

Toni Scriven
Sales Negotiator ANAEA

Beoordeeld met 5 van de 5 sterren

Brian and Dan were always professional…

Brian and Dan were always professional and always kept me informed. They tried to make sure the potential buyers were serious in purchasing and not time wasters. They sold my bungalow quite quickly and were always at the property before the client got here. They gave a very personal service I would use them again and definitely recommend them

6 maart 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Thanks Susan, I appreciate your kind words. I'm so pleased that we have enabled you to move closer to your family. I hope you enjoy watching your grandson’s football matches!

Kind regards,

Brian Lane
Yateley Branch Manager

Beoordeeld met 5 van de 5 sterren

Mackenzie were Exceptional as our Estate agents

Mackenzie handled the sale of our purchase, and both Simon (Hook branch) and Sallie (Yateley branch) were fantastic. From the first engagement, the compelling description & photo's of our house, to all the effort that went into both the sale, and following it through to its conclusion. Our sale was met with the usual challenges of a chain, but Simon & Sallie couldn't have done enough to chase and make it happen. We'd highly recommend the company and the staff for all of your estate agent needs.

24 februari 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Dear Rachel,

Thank you for providing such a positive review. Both Sallie and I were delighted to have played such an instrumental role in helping you move home.

Regardless of the challenges that the chain presented, we were both very determined to ensure that the transaction was brought to a successful conclusion. We are very glad that you're happy with our service.

Thanks again from Sallie and I.

Simon Dredge
Hook Branch Manager

Beoordeeld met 5 van de 5 sterren

Aldershot Branch

Steve, the Manager at the Aldershot branch was fantastic. He is knowledgeable, helpful and genuinely interested in people and their situation. He provided me with sound advice not only on the sale of my property which Mackenzie Smith had been instructed on, but also for a few potential onward purchases which Mackenzie Smith were not involved in. I would highly recommend Mackenzie Smith Aldershot under Steve's management, to anyone. Estate Agents get a bad rap generally but it's been my experience that they have gone above and beyond.

6 februari 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Thank you, Bridget, for your kind words of appreciation.

My aim and that of my colleagues is always to make the process of moving home as smooth and efficient as possible. Should the need arise, you can also be assured of my best attention in the future.

Once again, we'd like to extend our gratitude to you for choosing to sell with us. We wish you every happiness in your new home.

Kind regards,

Stephen Tetlow
Managing Director of Residential and New Homes Sales

Beoordeeld met 5 van de 5 sterren

House sale in Yateley

The sale of the house went through very quickly and smoothly, from start to finish. Brian, Sallie and Dan were very professional and helpful at all times.

5 maart 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Thank you for your kind words, Mrs Phipps. It has been a pleasure to act on your behalf and it is great to know how well the team supported you.

Thank you for choosing Mackenzie Smith and good luck for the future.

Kind regards,

Brian Lane
Yateley Branch Manager

Beoordeeld met 5 van de 5 sterren

What I was pleasantly surprised by was…

What I was pleasantly surprised by was the honest feedback and good communication with my house sale process. Too often estate agents are scared to give you bad news, I felt they kept me up to date and I had confidence in what they relayed to me.

20 februari 2026
Beoordeeld met 5 van de 5 sterren

Buying in Hampshire

Extremely professional would definitely recommend them in the buying and selling procrss

5 maart 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Dear Julie,

Thank you for your kind review. It has been a pleasure playing a part in your move. All of us in the Yateley team wish you the very best in your new home.

Kind regards,

Dan Franklin
Assistant Branch Manager - Yateley

Beoordeeld met 5 van de 5 sterren

Superb Service Highly Professional

Mckenzie Smith dealt with both our sale and purchase within a difficult chain, they were very professional, always kept us updated and went above and beyond to ensure everything went along smoothly, highly recommend them :)

5 maart 2026
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Hello Darren,

Many thanks for your very kind review of your recent purchase through us at Ash Vale.

Whilst we were not your chosen agent on your sale, it was a pleasure to assist you and work with the chain above and below your property purchase, ensuring any delays were communicated and dealt with, effectively.

We wish you all the very best in your new home and look forward to handing you the keys soon!

Best regards,

Nick Kirby
Ash Vale Branch Manager

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