We had Adam Partridge from the Ash Vale branch throughout our buying process Since we were first time buyers, he was very informative and helpful throughout! We got weekly updates, answers to... Toon meer
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We felt very supported by our friendly agents. Nick who marketed my Mum’s property and gave us helpful feedback after viewings and always kept us informed. Nick also helped us negotiate the sale. Adam... Toon meer
Bedrijf heeft geantwoord
From initial phone call to completion, team dealt with sale of house proactively and efficiently. Assuring a quick sale at more than asked for and Completion Highly recommend Nick and Adam
Mackenzismith was great when dealing with the whole process of buying, they made it very easy to communicate and made any stresses we had as buyers be put at ease. They were great to have around and w... Toon meer
Bedrijfsgegevens
Over Mackenzie Smith - Estate, Lettings and Land agents
Geschreven door het bedrijf
Mackenzie Smith offer residential property sales and letting services from an independent network of eight offices in Hampshire and Surrey. Established in 1992 we have always been passionate about providing a quality personal service and advice based on sound knowledge and experience of the local property market.
We Sell and Let Property
Geschreven door het bedrijf
- Established Local Property Experts
- Established in 1992 and staffed by highly experienced estate agents with superior knowledge of the local area, property values and demand, Mackenzie Smith has been offering excellent advice and service to customers for over 30 years in Hampshire and Surrey.
- Property Marketing
- Quality property details are at the forefront of presenting your accurately priced property to the market. We produce informative and naturally flowing written details, accompanied by property photography, a clear floor plan and EPC. We contact all our suitable applicants directly and advertise widely including press advertising, for sale or to let boards, high street window and poster displays, an open house events service and a target London buyers service. Our extensive property marketing includes listings on major property websites to reach the largest possible audience of potential buyers or tenants. Properties are listed on Rightmove, Prime Location, Zoopla and Zoopla affiliate sites such as The Times, The Telegraph and The Independent which attract audiences of millions of home movers daily. Our own website is responsive, adjusting to showcase your property to users of PCs, tablets and mobiles. We produce an e-newsletter sent to 9500+ subscribers, write editorial for local press and promote property through social networks.
- Accredited
- We follow strict guidelines set out in the Code of Practice for Residential Estate Agents by the Property Ombudsman to uphold high professional and ethical standards. Our duty is to protect and promote clients’ interests while acting in a fair and proper manner. Mackenzie Smith Properties Ltd is a member of the National Association of Estate Agents. Mackenzie Smith Property Letting & Management is a member of the National Association of Residential Letting Agents.
- Land & New Homes
- Since the formation of the company we have acted as Land Agents in the buying and selling of land in North Hampshire and west Surrey, primarily for residential development but also paddock land. Naturally this has led to a specialism as a selling agent for new homes. We have acted for many reputable house builders including Inland Homes, Matthew Homes, Antler Homes, T.A. Fisher, Nicholas King, Natta Country Homes, Westbuild Homes and Bellway Homes to name a few.
Contactgegevens
94 Fleet Road, GU51 4PA, Fleet, Verenigd Koninkrijk
- 01252 812121
- marketing@mackenziesmith.co.uk
- mackenziesmith.co.uk
4,9
Uitstekend
2K reviews
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1st class service…
We were kept informed all the way from start to finish & would like to give special thanks to Nick & Adam & would recommend them .
4 maart 2026
Antwoord van Mackenzie Smith - Estate, Lettings and Land agents
Hello Mr and Mrs Nichols,
We are so pleased to have been able to assist you with your sale. We're glad to have helped to keep the chain in place too, by chasing and providing regular updates on the onward chain.
It's great news that, despite the transaction presenting its fair share of challenges, you have now exchanged.
We will look forward to speaking with you again upon completion.
Best regards,
Nick Kirby
Ash Vale Branch Manager
Every one is helpful polite very happy…
Every one is helpful polite very happy with the agency will highly recommend
13 februari 2026
Amazing experience!
Amazing experience, 1st time using Mackenzie Smith and Andrew has made it an easy, smooth journey from start to finish. Andrew has been there for any question needed throughout.
I would highly recommend to friends & family
26 februari 2026
Antwoord van Mackenzie Smith - Estate, Lettings and Land agents
Hello Naomi,
Thank you for your kind words and for taking the time to leave a review. I’m so glad you decided to view the property; I had a feeling you would like it.
I wish you all the very best in your new home, and I hope you settle in quickly.
Kind regards,
Andrew Travers
Senior Lettings Manager
Fantastic service
They were fantastic at communicating with us and made everything as easy as possible. As first time buyers I couldn't recommend them highly enough and we will definitely be using Mackenzie Smith in Ash Vale for our next move.
6 februari 2026
Antwoord van Mackenzie Smith - Estate, Lettings and Land agents
Dear Hannah,
Thank you for your review. I was pleased - although not surprised! - to see how quickly your purchase progressed once we had a closed chain in place.
We wish you all the very best in your new home.
Kind regards,
Jason Bowden
Assistant Branch Manager - Ash Vale
From pre sale to a swift and smooth…
From pre sale to a swift and smooth completion on our house sale, Paul and his team kept us informed every step of the way. Offered professional support and guidance throughout. Highly recommend the Fleet team for anyone looking to sell or buy locally. Thank you to all that supported us
13 februari 2026
Review zonder uitnodiging
Antwoord van Mackenzie Smith - Estate, Lettings and Land agents
We're really pleased we could help with a quick and efficient move for you Lesley.
All the best of luck for the future.
Kind regards,
Paul Phelan
Fleet Branch Manager
Good communication and helpful
Good communication and helpful, stayed the course and despite a challenging market, helped us keep the buying chain together until completion.
13 februari 2026
Antwoord van Mackenzie Smith - Estate, Lettings and Land agents
Dear Chris and Sanaz,
Thank you very much for your review. I truly appreciate you taking the time to share your experience.
I’m pleased for you that we have reached the finish line with your sale. Thank you for your patience and trust throughout the process.
I wish you both every success in securing your new home in Australia, which will be an exciting new chapter for you!
All the very best,
Jason Bowden
Assistant Branch Manager - Ash Vale
Ash Vale Property Sale
After a slow start in April 2025 selling our property, we finally secured a buyer in November 2025. We did enlist a dual agent for the last few months, but our original agent pulled through in the end. We understand it was a challenging market in 2025 and Mckenzie Smith remained calm and professional at all times. We would not hesitate to recommend or use again if we move again. Our sale with Mckenzie Smith and purchase with another agent completed in around 11 weeks and communication was good throughout this period.
26 januari 2026
Antwoord van Mackenzie Smith - Estate, Lettings and Land agents
Dear Natalie,
Thank you very much for your kind words, and again, thank you for giving us the opportunity to go head-to-head with our key competitor. I’m most pleased that we came out on top!
We find that because they currently carry a large volume of stock (around 76 properties) and operate with a call centre filtering applicants, they can sometimes be less effective in a challenging market, whereas, the proactive, hands-on communication we provide really makes a difference.
We truly appreciate your trust in us and look forward to delivering the best possible result for you.
Kind regards,
Jason Bowden
Assistant Branch Manager - Ash Vale
Mackenzie Smith have amazed us with…
Mackenzie Smith have amazed us with their professionalism and persistence. They remained calm, patient and consistent throughout, especially once a buyer was found. We were particularly impressed with Nick who worked collaboratively with our solicitor to ensure that our long chain didn't collapse and that an exchange happened. He communicated with us throughout till the very end which was really reassuring. Thank you to the team for all your hard work, much appreciated.
13 februari 2026
Review zonder uitnodiging
Antwoord van Mackenzie Smith - Estate, Lettings and Land agents
Hi Sanaz,
Receiving reviews like yours are genuinely one of the most rewarding parts of our job. Thank you ever so much for your kind description of your experience with us in Ash Vale. It has indeed been a journey, to say the least and we are so pleased that we have successfully exchanged for you.
As we have always said, communication is key, and thankfully all the solicitors in the chain did respond to me directly towards the end, which helped the chain stay together!
All the best,
Nick Kirby
Ash Vale Branch Manager
Antwoord van Mackenzie Smith - Estate, Lettings and Land agents
Thank you again, Mr Zidan, for choosing us to be your estate agent. We sincerely hope that you enjoy your future in Manchester.
Kind regards,
Stephen Tetlow
Managing Director of Residential & New Homes
Great service
We first spoke with Jason who arranged the viewings and was our go to man for any questions, which to be honest, as first time buyers we had MANY.
He and Adam were very helpful in reassuring us on what we were doing, walked us through the process, and were overall great to work with.
Thank you!
12 februari 2026
Antwoord van Mackenzie Smith - Estate, Lettings and Land agents
Thank you very much for review, Jay. I hope you and Fatima are settling in well. It’s such a lovely house in a quiet, secluded location, yet within walking distance of everything and simply perfect for the dogs with the canal and Ash Ranges nearby.
I look forward to seeing you around the village. Perhaps we will bump into each other at the Swan!
Kind regards,
Jason Bowden
Assistant Branch Manager - Ash Vale
Experienced sales team plus full time progressor
Communication was quick and accurate at all times, from initial engagement right through to completion. Having a full time sales progressor was a huge positive, with someone always available when the sales team were busy on appointments. Professional throughout, and the team kept calm when the sale got legally complicated. Best estate agency I've ever come across.
30 januari 2026
Antwoord van Mackenzie Smith - Estate, Lettings and Land agents
Many thanks indeed for your very kind review of your experience with us in Ash Vale. It was an absolute pleasure assisting you with the sale.
I'm very pleased that our dedicated Sales Progressor, Adam, was able to assist in moving the sale forwards to a successful exchange and completion for you.
All the best for the future from myself and Adam.
Kind regards,
Nick Kirby
Ash Vale Branch Manager
A great team in your corner
We cannot fault the Ash Vale team at Mackenzie Smith during our recent house sale. Even in a tricky market, they found us the right buyers for our property and constantly kept us in the loop with regards to the progress of our chain. Warm and personable, they were a pleasure to work with. Would highly recommend.
30 januari 2026
Antwoord van Mackenzie Smith - Estate, Lettings and Land agents
Dear Ali,
Thank you for leaving a Trustpilot review. It was a real pleasure dealing with you all and achieving your property sale.
Whilst I wasn't involved in your purchase, I know the house well and it’s a great move forward for you. I’m sure you’ll be happy there for many years to come, especially since you'll be in Tongham, just as you'd hoped!
Kind regards,
Jason Bowden
Assistant Branch Manager - Ash Vale
House Sale
We have just sold our house in Hook using the Mackenzie Smith Branch led by Mark Wilson.
I cannot speak highly enough of him and his team. He gave excellent and realistic advice on the market and therefore the value of the house and quickly assembled a range of potential buyers.
Having selected a buyer, he helped drive the process so that we were able to Exchange in quick order and with the minimum of fuss. Moreover he was always prepared to go the extra mile and was very quick at returning calls and actioning points.
For a process that is normally pretty hideous, he made this house sale remarkably pain free. Thank you!
6 februari 2026
Antwoord van Mackenzie Smith - Estate, Lettings and Land agents
Dear Chris,
Thank you for taking the time to write this fantastic review about our service. I'm really happy that you felt the exchange went through so smoothly.
It was an absolute pleasure dealing with you and I wish you all the best for the future.
Kind regards,
Mark Wilson
Assistant Branch Manager - Hook
Steve particularly was very attentive
Steve particularly was very attentive, thoughtful and understanding but also very professional, and always had my best interests at heart,
6 februari 2026
Antwoord van Mackenzie Smith - Estate, Lettings and Land agents
Thank you, Bernadette, for your kind words. It was an absolute pleasure acting for you and I am delighted that we were able to work together to achieve the result you were looking for.
I wish you and your family every happiness in the future and I hope that you will continue to pop in when you're passing!
Kind regards,
Stephen Tetlow
Managing Director Residential & New Homes
Fantastic Estate Agency!
Fantastic Estate Agency and wouldn’t hesitate to recommend them. From the minute Dan valued our house his enthusiasm was amazing! He and the rest of the Team gave fantastic customer service, always happy to help us and always called back if we left a message. Nearing exchange there was a slight delay but Nick was on the case & within two weeks we were back on track, exchanged contracts and complete this week! They made the whole process of moving after 38 years a delight! They really are amazing Team and we are sincerely grateful for all their hard work! Thankyou
23 januari 2026
Antwoord van Mackenzie Smith - Estate, Lettings and Land agents
Thank you Sue, we really appreciate your kind words. It's fantastic to know that we exceeded your expectations. We very much work as a team in the Yateley office and as such, I'm proud of how Nick is stepping up to resolve any issues while Dan is on leave.
All the best with the new home and thank you for choosing us to assist with your sale.
Kind regards,
Brian Lane
Yateley Branch Manager
Professional, Friendly, and Stress-Free Service
Mackenzie Smith provided an outstanding service from start to finish. Professional, knowledgeable, and genuinely helpful, they made the whole process smooth and stress-free. Communication was clear and timely, and they always went the extra mile to make sure everything was handled efficiently.
A special mention goes to Steve Panther, whose great service really stood out. He was approachable, proactive, and incredibly supportive throughout, making a real difference to the experience.
It’s rare to find an estate agent that combines expertise with such a friendly, personal approach. I wouldn’t hesitate to recommend Mackenzie Smith to anyone buying or selling a property.
27 november 2025
Antwoord van Mackenzie Smith - Estate, Lettings and Land agents
Thank you Nina and Khush for your wonderful review. It really was a pleasure working with you to achieve the perfect outcome for you!
I trust that you will both be very happy going forward.
Best regards,
Steve Panther
Farnborough Branch Manager
Dishonest service and patronising…
Dishonest service and patronising management. Completely unprofessional from start to finish. I have never experienced a worse estate agents!
29 januari 2026
Review zonder uitnodiging
Antwoord van Mackenzie Smith - Estate, Lettings and Land agents
We’re sorry to read this and to hear that you feel disappointed with your experience. This isn’t the level of service we aim to provide, and we take feedback like this seriously.
Unfortunately, we’re unable to identify your experience from this review alone. We’d welcome the opportunity to look into this further, so if you’re willing, please contact us directly with a few more details (such as the property or timeframe involved) so we can investigate properly and address your concerns.
Feel free to reach out to me directly at marketing@mackenziesmith.co.uk.
Kind regards,
Rowena Score
Marketing Executive
great service from the beginning
great service from the beginning, giving us sound advise over the sale of our house and then keeping us up to date with progress on the exchange and completion.
23 januari 2026
Review zonder uitnodiging
Antwoord van Mackenzie Smith - Estate, Lettings and Land agents
Dear Mark and Stephanie,
Many thanks for leaving us your kind thoughts. I am so glad the sale reached completion and you can now enjoy your new surroundings!
Good luck and all the very best to you and the family.
Regards,
David Hill
Assistant Branch Manager - Farnborough
We had a great experience of buying a…
We had a great experience of buying a recent property in Highgate Lane , Farnborough with Mackenzie Smith. The whole process was completed within Four months time frame. Justin and his team did fantastic job in a very professional manner.
19 december 2025
Review zonder uitnodiging
Antwoord van Mackenzie Smith - Estate, Lettings and Land agents
Your kind feedback is much appreciated. I'm so glad we've helped you move with the completion of your property purchase.
All the best in your new home.
Justin Smith
Assistant Branch Manager - Farnborough
Simon went above and beyond.
15 januari 2026
Antwoord van Mackenzie Smith - Estate, Lettings and Land agents
Dear Stuart,
Thank you for your review. I'm very pleased that you've settled into your new home and I’m sure you will enjoy living there!
Best wishes,
Simon Dredge
Hook Branch Manager
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