Mackenzie Smith - Estate, Lettings and Land agents Reviews 

2.160
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had Adam Partridge from the Ash Vale branch throughout our buying process Since we were first time buyers, he was very informative and helpful throughout! We got weekly updates, answers to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We felt very supported by our friendly agents. Nick who marketed my Mum’s property and gave us helpful feedback after viewings and always kept us informed. Nick also helped us negotiate the sale. Adam... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From initial phone call to completion, team dealt with sale of house proactively and efficiently. Assuring a quick sale at more than asked for and Completion Highly recommend Nick and Adam

Beoordeeld met 5 van de 5 sterren

Mackenzismith was great when dealing with the whole process of buying, they made it very easy to communicate and made any stresses we had as buyers be put at ease. They were great to have around and w... Toon meer

Bedrijfsgegevens

  1. Makelaars
  2. ook in
  3. Huurwoningen
  4. Makelaardij
  5. Vastgoed verhuurbedrijf

Over Mackenzie Smith - Estate, Lettings and Land agents

Geschreven door het bedrijf

Mackenzie Smith offer residential property sales and letting services from an independent network of eight offices in Hampshire and Surrey. Established in 1992 we have always been passionate about providing a quality personal service and advice based on sound knowledge and experience of the local property market.

We Sell and Let Property

Geschreven door het bedrijf

Established Local Property Experts
Established in 1992 and staffed by highly experienced estate agents with superior knowledge of the local area, property values and demand, Mackenzie Smith has been offering excellent advice and service to customers for over 30 years in Hampshire and Surrey.
Property Marketing
Quality property details are at the forefront of presenting your accurately priced property to the market. We produce informative and naturally flowing written details, accompanied by property photography, a clear floor plan and EPC. We contact all our suitable applicants directly and advertise widely including press advertising, for sale or to let boards, high street window and poster displays, an open house events service and a target London buyers service. Our extensive property marketing includes listings on major property websites to reach the largest possible audience of potential buyers or tenants. Properties are listed on Rightmove, Prime Location, Zoopla and Zoopla affiliate sites such as The Times, The Telegraph and The Independent which attract audiences of millions of home movers daily. Our own website is responsive, adjusting to showcase your property to users of PCs, tablets and mobiles. We produce an e-newsletter sent to 9500+ subscribers, write editorial for local press and promote property through social networks.
Accredited
We follow strict guidelines set out in the Code of Practice for Residential Estate Agents by the Property Ombudsman to uphold high professional and ethical standards. Our duty is to protect and promote clients’ interests while acting in a fair and proper manner. Mackenzie Smith Properties Ltd is a member of the National Association of Estate Agents. Mackenzie Smith Property Letting & Management is a member of the National Association of Residential Letting Agents.
Land & New Homes
Since the formation of the company we have acted as Land Agents in the buying and selling of land in North Hampshire and west Surrey, primarily for residential development but also paddock land. Naturally this has led to a specialism as a selling agent for new homes. We have acted for many reputable house builders including Inland Homes, Matthew Homes, Antler Homes, T.A. Fisher, Nicholas King, Natta Country Homes, Westbuild Homes and Bellway Homes to name a few.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.160)

145 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Nick and the team at Mackenzie Smith in Ash have been outstanding throughout our entire move. They genuinely go the extra mile and stand miles apart from the more volume-led estate agents out there. They’re consultative, they listen, and they truly understand the whole process.

It’s not just about listing or selling a property — the real work begins after an offer is accepted, Nick and the team were superb at guiding us all the way through to exchange. Their support, communication, and persistence made all the difference. I couldn’t recommend them more highly.

8 december 2025
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Dear Mr Spyrakis,

I genuinely appreciate you taking the time to leave such a superb review of your experience with us.

As with most transactions, there were a few speedbumps along the way, but we worked to ensure good communications with all parties in the chain so that everyone was kept informed.

We hope you very much enjoy your new home and wish you a wonderful Christmas and a happy, healthy 2026!

All the best,

Nick Kirby
Ash Vale Branch Manager

Beoordeeld met 5 van de 5 sterren

The people have made our experience…

The people have made our experience great. All very approachable and they listened to our requirements rather than pushing us down a route that suited them. We appreciated their calm, supportive approach.

2 december 2025
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Hello Kate,

Thank you so much for taking the time to write a review, I truly appreciate it.

It's been wonderful to help you again. We’ve been working together for over six years now and it’s always an absolute pleasure. I’m glad that you've reached out for my assistance once more and, I look forward to hearing from you when you need tenants for your other properties.

All the best,

Andrew Travers
Senior Lettings Manager

Beoordeeld met 5 van de 5 sterren

Andrew was very nice and trustworthy

Andrew was very nice and trustworthy! He has a very good manner about himself and shows that he wants to help people. It was really nice form him to call us 1 week after we moved in to check if all went well. That’s what I find really nice as they did not need to.

24 november 2025
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Hello Alexandros,

I know the search for a new property, especially in an unfamiliar area, can sometimes be unnerving, so thank you for taking on board the advice I shared and for placing your trust in me throughout the process.

I’m delighted to hear that your move went smoothly and that you’re enjoying your new home.

Wishing you all the very best as you settle in.

Warm regards,

Andrew Travers
Senior Lettings Manager

Beoordeeld met 5 van de 5 sterren

Sale experience with Mackenzie Smith

We talked to a couple of estate agents for a no-obligation price estimate for our house. The guidance and expectation given by Nick was very professional and knowledgable of the current market situation.
We were lucky to find a buyer almost immediately at a price that suprised us (in a good way).
The whole process was well managed with good levels of communication. I know that staff at Mackenzie Smith worked hard behind the scene on our sale and facilitated communications for our onward purchase which is above and beyond their remit. We cannot praise them enough and would recommend them to anyone.

27 november 2025
Review zonder uitnodiging
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Hello John,

Many thanks indeed for leaving such a great review of your experience with us. I really appreciate you taking the time to do this.

It was a pleasure to assist you in selling your home and in helping get the chain in a position to proceed to a satisfactory exchange and completion. I wish you all the very best in your new home and for the festive season ahead.

Kind regards,

Nick Kirby
Ash Vale Branch Manager

Beoordeeld met 5 van de 5 sterren

Couldn't be happier

Couldn't be happier. My house was on the market unsold with an online 'agent' for 18 months. Mackenszie Smith sold it inside a month. Steve and his team are knowledgeable, professional and attentive. The best estate agent I've ever used.

27 november 2025
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Dear Mark,

Thank you so much for using Mackenzie Smith. I am so pleased to have been able to assist in getting your property sold.

I am naturally bias against “online” agents, who, in my opinion, claim they do the same as high street agents when they do not. It's always vindicating when a client sees this for themselves!

Thanks again,

Steve Panther
Farnborough Branch Manager

Beoordeeld met 5 van de 5 sterren

Superb :-)

Justin was honest and trustworthy from the start....he helped me greatly through the sale of my property, navigated the whole process. Just what a 'seller' needs. Many thanks! :-)

27 november 2025
Beoordeeld met 5 van de 5 sterren

Absolutely faultless

Absolutely faultless. Justin was incredible through the whole process. Always had an answer and very reassuring. Also had some conversations with other agents for help and they were brilliant. 100% recommend.

27 november 2025
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Thank you so much for the kind words, I am really pleased we helped to get you moved!

I hope that you are settling in ready for the festive season, with the Christmas tree up for the children. Best wishes for a great Christmas and a Happy New Year.

Kind regards,

Justin Smith
Assistant Branch Manager - Farnborough

Beoordeeld met 4 van de 5 sterren

Good communications. Happy customer

Good communications.

13 november 2025
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Dear Mary,

Many thanks for leaving us your review. We wish you all the best for the future in your new home.

Kind regards,


David Hill
Assistant Branch Manager

Beoordeeld met 5 van de 5 sterren

First Class Mackenzie Smith!!

Firstly we would like to say what a great team the Farnborough office has. Nothing is to much trouble, very helpful and very knowledgeable in what they do.From the start of the selling process we were kept well informed. Regular contact with emails and phone calls. Definitely helps taking the stress out of moving when you have a great team who are there to help. Keep up the good work! Would highly recommend Mackenzie Smith for buying or selling. Absolutely first class service! Thank you to all the team!!

6 november 2025
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Thank you, Dave, for your superb review. Our team found it a pleasure to deal with and act for you both. We're really pleased we helped you to get moving!

All the best for your new start.

Kind regards,

Steve Panther
Farnborough Branch Manager

Beoordeeld met 5 van de 5 sterren

Amazing performance professional…

Amazing performance professional opinion always happy to advice well done you all specially jason Bowden.
Told our house in perfect price.

14 november 2025
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Dear Dawn and Tanyos,

Thank you for your review. It was a pleasure dealing with you both. I’m also delighted to hear that your daughter has just purchased her first home — you must be very proud.

I wish you all the best in your new home.

Kind regards,

Jason Bowden
Assistant Branch Manager - Ash Vale

Beoordeeld met 5 van de 5 sterren

Everything they said they would do

Everything they said they would do, they did with a smile on their face. Very polite and very professional..

6 november 2025
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Thank you both so much for taking the time to review. I am happy to have been helpful in getting this move through for you.

I wish you all the best for the future.

Kind regards,

Steve Panther
Farnborough Branch Manager

Beoordeeld met 5 van de 5 sterren

Very helpful staff with excellent…

Very helpful staff with excellent communication.
David did a great job throughout the process to get the job done.

13 november 2025
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Dear Saju,

Congratulations and many thanks for your kind words. I am so pleased everything went through for you and you are now enjoying your fantastic new home with your family.

Kind regards

David Hill
Assistant Branch Manager - Farnborough

Beoordeeld met 5 van de 5 sterren

The estate agency to choose!

Our whole experience with Mackenzie Smith has been exceptional. From Steve who showed us round some properties to Nick who helped us through every step of our purchase. I’d highly recommend using them to anyone as they really do make the whole process so much easier and I couldn’t be more thankful to them for such an excellent service.

13 november 2025
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Hi Joh and Jonathan,

Thank you so much for leaving such a lovely review of your experience with us, it really means a lot. I am so pleased that we were able to help you with your first house purchase and hope that you are happy there for many years to come!

All the best,

Nick Kirby
Ash Vale Branch Manager

Beoordeeld met 5 van de 5 sterren

Thank you everyone who is connected…

Thank you everyone who is connected throughout the process of buying the property. I am greatful to our Aldershot team for helping and made it easier.

12 november 2025
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

As a team we are all absolutely delighted that we've been able to bring about the successful purchase of your new home.

We wish you and your family a very happy future.

Kind regards,

Stephen Tetlow
Managing Director Residential & New Homes Sales

Beoordeeld met 5 van de 5 sterren

Very cooperative

Very cooperative. Easy to contact for any issues.

6 november 2025
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Thank you for taking the time to make a review. I am most pleased that we were able to bring your purchase to a satisfactory conclusion.

We are happy to help in the future, should the need arise.

Best regards,

Stephen Tetlow
Managing Director Residential & New Homes Sales

Beoordeeld met 5 van de 5 sterren

Great communication from Dan

Great communication from Dan, regular updates throughout the process. Any issues that came up with the chain were quickly addressed.

16 oktober 2025
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Thank you for your kind review, Julian.
We wish you all the best in your new home.

Kind regards,

Dan Franklin
Assistant Branch Manager - Yateley

Beoordeeld met 5 van de 5 sterren

Toni and Ben were very professional but…

Toni and Ben were very professional but with a friendly, supportive attitude. They were always there for any questions however big or small. And also helped translate any legal jargon to make it easier to understand. Great team effort from these guys.

24 oktober 2025
Review zonder uitnodiging
Logo Mackenzie Smith - Estate, Lettings and Land agents

Antwoord van Mackenzie Smith - Estate, Lettings and Land agents

Dear Helen,

Thank you so much for taking the time to write us a review, it is greatly appreciated.

It was a pleasure to assist you in the sale of your property, and we wish you all the best for the future.

Kind regards,

Toni Scriven
Sales Negotiator ANAEA

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