Magliette ordinate a fine Aprile con spedizione sul sito indicata in 1-2 giorni. A inizio Giugno ancora niente, il servizio clienti fornisce spiegazioni vaghe indicando che la spedizione potrebbe esse... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Absolutely terrible customer service, not clear on the website that items of clothing are already compromised before actually customising it with additional letters and numbers. Had a call from a very... Toon meer
Personalmente il processo di acquisto del merchandising è stato facile e veloce. Ho trovato con semplicità il prodotto che stavo cercando, e la consegna è avvenuta nelle tempistiche indicate durante l... Toon meer
Vi bestilte fotballdrakter til hele klubben og omtrent alt ved leveransen var feil og leverandøren nekter å ordne opp. Det manglet f.eks hovudsponsoren på alle guttedraktene og det var feil farge på k... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Technical sportswear for men, women and children. Garments for Running, Football, Rugby, Basketball, Volleyball and plenty more. Discover the Macron world!
Contactgegevens
Via Giacomo Brodolini 5, 40056, Crespellano, Valsamoggia, Italië
- macron.com
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Pessimo Servizio
Pessimo. La nostra società sportiva si è affidata a questo fornitore per i kit della squadra. Ordini on line con spedizione a domicilio. Dopo l'ordine sono trascorsi 35 giorni per ricevere la merce. Inoltre risultava mancante la giacca della tuta. Ho chiesto via mail indicazioni ma la richiesta è stata ignorata per due solleciti. Dopo un mese e mezzo sono ancora senza giacca della tuta e senza una previsione di consegna. DA EVITARE
Beware Hidden Extra Customs Charges!!
Be aware that any orders from the Macron website for UK delivery will incur extra customs charges that aren’t included in the price paid to Macron. Even though you pay macron for shipping, these charges aren’t included. It seems that their products are shipped from Italy and I’m now disputing a £62 customs charge with DHL in addition to the £255 order I placed with Macron.
Bad service and poor quality
Absolutely awful try to avoid. Took 5 weeks to get my sons kit out for delivery and then returned to store as delivery people said they had tryed twice when they clearly hadn't. When finally collecting from the college the sizing is poor a small is even smaller than extra small and the sleeves very short. Quality is bad also just cannot be bothered with the hassle to send it back. My son will not wear it if he doesnt really have to.
Terrible, avoid at all cost
Took close to two months to deliver a simple order of a football shirt (from their Cardiff store), although payment was taken at the point of order. It then arrived with the wrong number printed on it, which they are now refusing to replace. Very poor customer service. Reply to emails is discourteous (not even signed with a name) and poorly worded. Bad phone manners, accusing customers of lying.
Terrible service
Terrible service. I ordered my sons kit over 5 weeks ago, I’ve had no update. The order still says it’s processing. Nobody responds to the emails or the question service on the website and the phone rings out to voicemail every time. No point leaving a message because nobody monitors that either. Absolutely ridiculous. I am going to have to drive 40 minutes to the actual store just to find out what is going on. Defeats the whole point of the £5 postage on top of a £60 PE kit. Unfortunately my son has started school now without a kit. I’ve also had spend money on to buying a similar alternative so he isn’t left out at school. The school are chasing me and im trying to chase Macron with no success. Wished I’d have ordered through the school as these seemed to have come quicker
Terrible company
Terrible company, ordered things over 5 weeks ago and not a single message,email etc from macron,
Per un ordine che era distante 40 km da…
Per un ordine che era distante 40 km da me ho dovuto pagare 5 euro di spedizione, aspettare 11 giorni prima che fosse spedito e poi non parliamo della consegna...
esperienza pìù che drammatica non comprerò più da macron.
An Uncertain Customer Experience
Be very aware that although Macron kit is distributed throughout the UK by local partners, this is an Italy based site. This means that goods are shipped from Italy and importantly that makes normal returns very difficult indeed. The Macron site is very limited in the information provided for 'normal' return process. I'd go as far as to suggest that they make it difficult to return goods for refund. Return costs are at the buyer's expense - in my case, £15 for return of two items to Italy. Goods will then be held up by Italian customs if returned, making the customer experience uncertain to say the least. I'm waiting for clearance of goods that I had to return, which I know is outside of Macron's control - but a hit and miss process that might leave me substantially out of pocket if the goods aren't received back for issue of the required refund.
So, buyer beware - I'd recommend using a UK reseller for buying Macron kit.
Bella azienda, super consigliati. Ottimo Customer Care.
Ordine spesso da loro e devo dire che hanno un ottimo servizio di customer care in caso ci fossero dei problemi.
Super consigliati.
Brilliant! Very highly regarded
Brilliant for school uniforms, very good prices and range. Plus the staff are very helpful
Bella sorpresa ...
Ho acquistato alcuni capi d'abbigliamento di questo marchio:
1 - una maglietta da rugby replica della nazionale scozzese, tessuti e cuciture di alta qualità, costo in linea con la qualità, molto soddisfatto.
2 - due felpe finisterre, tessuto scuba, considerazioni come sopra, acquistate in periodo di saldi con risparmio del 30%, a prezzo pieno, 84€, me ne sarei presa solo una ... coi saldi ho fatto la follia :), molto soddisfatto pure per questi acquisti.
Marchio scoperto da poco, bella sorpresa, comprerò ancora dal loro sito, che tra l'altro è fatto molto bene. Da segnalare anche le consegne, ordinato il venerdì, il martedì successivo era tutto già a casa.
Prodotti belli ma un po' "finti"
I prodotti sono belli anche se la manifattura è un po' troppo cinese e i relativi prezzi troppo alti (d'altra parte le spese pubblicitarie qualcuno deve pure pagarle...). Ho comprato una divisa del Bologna per bambini, bella, nessun problema; delle ciabatte per il nuoto, così così, il logo si è staccato dopo un mese di uso; una borsa sportiva, bella anche se c'è più estetica che funzionalità.
In merito alle ciabatte, ho segnalato il problema al customer service sul sito ma dicono che si occupano solo delle vendite e che per i reclami uno deve rivolgersi al negozio. Peccato che non chiedevo una sostituzione del prodotto ma segnalavo un problema di manifattura, se d'altra parte non interessa a loro acquisire l'informazione io come cliente non posso che prenderne atto per il futuro.
Beautiful football shirt delivered 2 days from italy
I ordered a Faroe Islands 🇫🇴 (Away) football shirt and it arrived from Italy 🇮🇹 after just 2 days. I was so impressed!!! They had all sizes available and the quality and fit of the shirt are perfect. So happy with the purchase!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







