Wrong shades sent, Terrible customer service. As a first time buyer, never again will stick to P.Louise from now on, at least there customer service actually respond and dont then ignore customers... Toon meer
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Lees wat reviewers zeggen
Ordered on March 12th through TikTok shop and it’s now March 19th and Royal Mail still haven’t received my parcel/ collected it. I have contacted TikTok shop several times and they keep closing my... Toon meer
The wrong shades were sent, the customer service is the worst i have ever been confronted to. It’s been a month since I am waiting for an answer about my refund they previously told me I’d have. I abs... Toon meer
I've now been ordering from made by Mitchell for over a year. I've always gotten the items I wanted and fast shipping. The price is always reasonable.
Bedrijfsgegevens
Geschreven door het bedrijf
Made by Mitchell offers a fresh new take on your cruelty free cosmetics, packing a whole lot of pigment, quality and serious value for money… Blushers, brushes, eyeshadow & pressed pigment palettes, bronzers/contours, make up organiser cases, and so much more! @mmmmitchell has earned his place in the cosmetics market by offering holy grail products, such as the brand’s hero product Blursh, that have exploded on to the market… It’s all here, we’re putting the heart into art ♡ www.madebymitchell.co.uk.
Contactgegevens
Verenigd Koninkrijk
- madebymitchell.co.uk
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Do not order from this site!!!!
Do not order from this site, incomplete order sent. Numerous calls and emails send. All ignored!!!
Fantastic high quality brushes …
Fantastic high quality brushes extremely soft
Fantastic
Fantastic. My daughter absolutely loved opening this Christmas Day. Thank you
Only received part of the order
Only received part of the order - tried contacting but no reply!!! Won’t order again
Delivery was fast but missing products.
Delivery was fast but missing products.
I emailed about refund or sending out the missing product and still haven’t heard anything back about it.
Disappointed as was a Christmas gift.
Lovely products my daughter is…
Lovely products my daughter is delighted with her gift 💕
Only 1 item came and I ordered 2!!
Money returned without asking
Ordered on 3 December colour cases. After 3 weeks I massaged them about the order and they said to check it. After 1.5 week I get massage that they send me back my money. I didn't asked for that. I just wanted the products even if I had to wait longer. Now colour cases are not available anymore and I don't have idea when they're gonna be back in stock.
Didn’t receive my Black Friday items
Didn’t receive my Black Friday items. Two weeks after I paid I was refunded with no reason why. I reached out several times to find out what happened, nobody responded. Makes me super wary of ordering again.
Scam, Scam, Scam
My Daughter ordered a 6 piece mystery bundle and received a 3 piece glass skin set. We have sent two follow up emails which have been ignored.
I would not recommend this company, as they rip off teenage girls.
I have also left a negative review on their site which has not been added. I would not trust the reviews on the site as they obviously only display favourable ones.
I have not received my package and have…
I have not received my package and have not received a response about any update
Ordered 30th of November for a…
Ordered 30th of November for a Christmas gift, not received it and nobody is bothering to let me know where my offer is !!
Delivered on time...my daughter was…
Delivered on time...my daughter was thrilled with the mystery bundle...all the products have ticked all her boxes the blursh's are amazing....will def order more ❤
I didn’t receive by order complete…
I didn’t receive by order complete kindly update me abt
Best Xmas prezzies ever
Fabulous products my daughte was overjoyed with the range in the mystery bundles
Meow
Easy to blend, love the cool tone, shows up as a great contour, doesn’t smell too great though, a bit plasticky, wish it was a bit more pigmented,
Product didn't come
I made an order 22nd November for one of the products, it still hasn't come on the 29th December! It was meant for a friends birthday, I emailed the service and got no response from them. I've asked for a refund and again, no response. Be so happy if someone could rectify this!
Missing items..
I absolutely love Made by Mitchell products, however I never received my two lip glosses from my previous order on the 29th November. I received the other things I order but it was missing the two lip glosses. I have reached out to customer service twice and heard nothing back which I then reached out to their Instagram and still heard nothing back and still awaiting a response.
I would give the company zero stars if…
I would give the company zero stars if I could. My first purchase came fast enough, but was missing an item. I reached out to customer service twice with no response still, it’s been over 2 weeks. I’m still waiting on my second package which is stuck in transit in Germany currently. Hoping if/when I receive it, it will have all my products, but don’t have high hopes honestly. I don’t see myself buying from this brand in the future if this seems to be a common issue as I’m reading.
I never received my order
I never received my order ! I have sent countless emails and have no gotten a response ! I placed an 15 days ago and still nothing !
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