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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Placed order Jan.30th, and was told 3 day delivery. After multiple days of no update on delivery ,just apology emails, Feb 10th I was told delivery failed due to address issue although they have corre... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently received a beautiful rose bear as a gift from Madeofrose store, and I couldn't be more delighted with it. This exquisite creation is not just a gift; it's a work of art that brought a tou... Toon meer

Beoordeeld met 5 van de 5 sterren

After that i read these negative reviews i was really sceptical to get anything from this company, but got this rose bear for my mom who loved it. Flowers feel like they are made from foam. Doesn’t se... Toon meer

Beoordeeld met 5 van de 5 sterren

I got the blue roses and burgundy rose bear as a gift for my mom. She absolutely loves them! Definitely recommend for a great gift, or for personal home decoration. I'm gonna order another soon. Madeo... Toon meer

Bedrijfsgegevens


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

347 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 1 van de 5 sterren

Shipping takes too long

Shipping takes too long. Quality is very bad and you will not get what you see on the pictures.Glue all over like kids put it together. What a bunch of crap.

10 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered a flower that cost 75dollars…

I ordered a flower that cost 75dollars and found same one for 30dollars so first off over priced sec payed 17 dollars extra for shipping express shipping and it still hasent came payed for my item on the 9th of February and its now the 27th of February the shipping service they use six. The cx service never contacts you back unless you are complementing them and they dont refund you your money is just gone they are a scam beware!!!!!!! Thier company scams and thier shipping company is a scam. The whole situation has just been horrible and now I have to spend more money to order what I originally wanted from somewhere else. If you read reviews before buying dont buy from em.

26 februari 2026
Review zonder uitnodiging
Logo Madeofrose

Antwoord van Madeofrose

Hello Jonathan,

We have an update regarding your delivery. After further investigation with the carrier, we have received a report that the delivery attempt on Feb 19th at 9:52 am was unsuccessful.

The driver noted that they were unable to access the delivery location due to restricted entry or security requirements. It appears the package is currently being held while we wait for more specific access instructions (such as a gate code or buzzer number).

To get your order to you as quickly as possible, please:

Contact the carrier, SwiftX, directly at +1 909-268-7835 to provide access details.

Or email them at cs@swiftx-express.com with your tracking number.

We’ve also sent these details to your email so you have them for your records. We're committed to making sure this reaches you!

Beoordeeld met 5 van de 5 sterren

Honestly

Honestly, I have been disappointed by online gift orders before, so I was not sure what to expect. But I am happy to say this turned out beautifully. The box arrived secure, everything inside was perfectly placed, and the rose with the necklace looks stunning. It feels solid and thoughtfully made. I will definitely be coming back here for special occasion gifts.

17 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered from MadeofRoses on February…

I ordered from MadeofRoses on February the 11th and I still have not received my order nor has the status update of my order changed. Not happy

11 februari 2026
Review zonder uitnodiging
Logo Madeofrose

Antwoord van Madeofrose

Hello, we’ve looked into your order and can confirm that the carrier marked it as delivered to the address provided. We recommend checking with household members or neighbors, as packages are often misplaced nearby. If you still can't find it, please contact our support team so we can open a formal investigation with the courier for you.

Beoordeeld met 5 van de 5 sterren

I picked one up as a special occasion…

I picked one up as a special occasion gift, and it was an absolute hit! The presentation was beautiful, and it looks even more elegant in person than I expected. This is officially my new go to for meaningful and lasting gifts.

22 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely love these rose bears

Absolutely love these rose bears! Everything looks elegant, beautifully crafted, and truly special. I receive compliments every time I gift one or display it at home. Highly recommend to anyone looking for a meaningful and eye catching present!

12 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I wish I could give 0 stars

I wish I could give 0 stars. I ordered on February 3rd 2026 it is now February 23 2026. Tracking says it's been at the LA DC Warehouse since February 15th and it hasn't moved. Was not delivered on Valentine's Day and is still in the wind. I have contacted MadeOfRose and get the same yada yada yada, but no action. I contacted SwiftX they do not answer their phone or emails or complaints. I will now be having my family and friends start to let people know how bad the service has been. 20 days since delivery. They already ruined Valentine's day and still haven't delivered. The worst service ever. And every friend I have from here to Zimbabwe will know how terrible my experience has been. I don't want refunds or percentages off of my next order because I will never order from here again. I JUST WANT THE ORDER I'VE PAID FOR !!!!! MAKE IT RIGHT!!!!

23 februari 2026
Review zonder uitnodiging
Logo Madeofrose

Antwoord van Madeofrose

Hi David,
thank you for bringing this to our attention. We’re sorry to hear there’s confusion regarding your delivery. According to our records and the carrier’s tracking information, your order was successfully delivered already.

Sometimes carriers leave packages in 'hidden' spots or with a neighbor to ensure safety. We have sent a copy of the delivery confirmation/photo to your email. Please reach out to us at support@madeofrose.com so we can help you coordinate with the carrier to locate the package!

Beoordeeld met 5 van de 5 sterren

Really impressed with this company

Really impressed with this company! Everything I received was exactly as described, high quality, and thoughtfully made. I keep getting compliments on the items and will definitely be ordering again.

19 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I paid extra for First Class Urgent…

I paid extra for First Class Urgent Delivery and Priority Rush Processing, but the service I received did not reflect that at all. I placed my order on February 9th and was told it would ship within 2–3 days after Valentine’s Day. As of February 20th, there is still no clear delivery date, and tracking has shown little to no progress.

Customer support provided only generic responses and could not explain the delay or give a timeline. If you’re considering paying extra for expedited shipping, don’t expect it to actually be expedited.

Very disappointing experience, especially given the premium paid for faster service.

20 februari 2026
Review zonder uitnodiging
Logo Madeofrose

Antwoord van Madeofrose

Hello,

Thank you for reaching out, and I sincerely apologize for the frustration regarding your delivery timeline. I understand how disappointing it is when expectations for a premium service aren't met, especially for time-sensitive orders.

I would like to clarify the difference between the two services you purchased to help explain the timeline:

Priority Rush Processing: This fee covers the acceleration of our internal handling - essentially "skipping the line" to get your order produced and packed faster. It does not apply to the time the package spends in transit with the carrier.

Regarding your specific order, our records show that it has actually already been delivered. Please check your porch, mailroom, or with a neighbor to ensure it hasn't been misplaced.

If you are unable to locate the package, or if you have further questions about the breakdown of these charges, please let me know.

Beoordeeld met 5 van de 5 sterren

It’s rare to find a brand that balances…

It’s rare to find a brand that balances style with actual durability, but Madeofrose nailed it. I’ve had my items for a few months now, and they still look as good as the day they arrived. If you’re on the fence, just do it the quality speaks for itself.

11 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered a bear made of roses from this…

Ordered a bear made of roses from this company on 2/11, hoping the package would arrive to my wife's job by Valentine's Day. It's now the 16th and still no delivery. I've reached out to their customer support (email only available) twice, and still no response. Do not recommend.

11 februari 2026
Review zonder uitnodiging
Logo Madeofrose

Antwoord van Madeofrose

Hello,

We appreciate you reaching out, though we are sorry to hear your gift didn't arrive in time for Valentine's Day.

We strive for transparency regarding delivery expectations, and we’d like to provide some clarity on your order:

Shipping Windows: As noted in our Shipping Policy, our delivery timelines include both processing and transit time. Orders placed on February 11th fall within a high-volume period, and our policy clearly states the estimated days required for delivery, which unfortunately exceeded the 3-day window before the holiday.

Customer Support: We apologize for the delay in responding to your emails. We are currently working through a high volume of inquiries and aim to get back to every customer in the order messages are received.

Order Status: Your Rose Bear is currently in transit. We recommend checking the tracking page on our website for the most up-to-date information on its arrival.

We understand the disappointment of a missed holiday. If you have further questions, please contact us include your order number in a follow-up to so we can prioritize your case.

Best regards

Beoordeeld met 5 van de 5 sterren

I don't usually write reviews but my…

I don't usually write reviews but my experience with MADEOFROSE truly deserves one i was looking for something meaningful for my wife not just a simple gift but something that carries emotion when it arrived i was genuinely impressed the quality and craftmanship are on another level with such fine detailing and a truly premium finsh.

13 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

All good experiance

I wanted a gift that would truly express how much she means to me and Madeofrose delivered something beyond my expectations the moment i saw it i could tell it was crafted with genuine care and attention to details the quality speaks for itself refined elegant and made to last .
What made the experience even better was the smooth delivery service. it arrived right on time perfectly packaged and ready to surprise her their customer support team was supportive and reassuring throughout which gave me complete confidence in my purchase
Seeing her smile made everything worth it this wasnt just a gift it was a beautiful memory created.

10 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience fast delivery

My experience with madeofrose was unforgettable the gift was crafted with exceptional quality and fine details giving it a true luxury feel the delivery service was prompt and handled with great care which made the surprise even more perfect customer support was professional and caring throughout.

8 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It truly made our moment unforgettable…

It truly made our moment unforgettable the quality is exceptional and you can see the care and craftsmanship in every detail it feels thoughtfully made and beautifully finished delivery was smooth and customer support was kind and professional A perfect experience from the heart.

10 februari 2026
Review zonder uitnodiging

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