Mad Kicks Reviews 

295
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I bought the Ap x Swatch Royal pop in ocho negro colour a couple days back with the bioceramic strap in black. Upon wearing the watch a couple of times I noticed it stops working. I paid 7275dhs for t... Toon meer

Beoordeeld met 5 van de 5 sterren

We had a great time at mad kicks bluewaters-Dubai, but first we went to Al wasl branch, where the Sales Guy was very polite and helpful , he did not have the size of Yeezy my husband needed so he conf... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely thrilled with the impeccable customer service and extraordinary array of ultra-rare kicks and collectibles at MadKicks! Each visit to the blue waters branch feels like coming home, and my s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hey guys. Great experience buying from you guys. Russel was super helpful and friendly. I actually bought a pair online (AirF 1 Supreme Wheat) and came in store to change the size. After getting home,... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Schoenenwinkel

Geschreven door het bedrijf

Satisfy all of your premium streetwear and sneaker needs with Mad Kicks. Whether you’re looking for the freshest and most hyped new release or an elusive classic, we’ve got you covered. All of our sneakers are genuine, brand new and unworn, ready for you to snap up and enjoy.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

295 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(295)

2 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great selections of shoes:-)

Great selection of shoes:-)
Limited edition:-)

10 januari 2024
Review zonder uitnodiging
Logo Mad Kicks

Antwoord van Mad Kicks

Thank you for your enthusiastic feedback! We're delighted to hear that you enjoyed our great selection of shoes, especially the limited editions. We strive to curate unique and appealing options for our customers.
We appreciate your support and look forward to offering you more exciting selections in the future! :-)

Beoordeeld met 5 van de 5 sterren

Really nice clothes and quality

Really nice clothes and quality, good prices

5 januari 2024
Review zonder uitnodiging
Logo Mad Kicks

Antwoord van Mad Kicks

Thank you for your positive feedback!
We're thrilled to hear that you appreciate the quality of our clothes and find our prices reasonable.
We appreciate your support and look forward to providing you with more great products in the future!

Beoordeeld met 1 van de 5 sterren

The original invoice was not provided

The original invoice was not provided. Rather was informed that the invoice will be emailed.

No invoice was ever shared via email. Inspite of writing a follow-up email.

1 januari 2024
Logo Mad Kicks

Antwoord van Mad Kicks

Hi Rahul,
We apologize in the delay in sending the invoice manually.
The invoice is sent automatically by our system as soon as the order is complete.
It may have gone to your spam/junk folder.
We have sent the invoice again manually and we hope you for your understanding.

Beoordeeld met 5 van de 5 sterren

All the best

8 januari 2024
Logo Mad Kicks

Antwoord van Mad Kicks

Thank you for your well wishes! We appreciate your support and look forward to serving you again in the future. If you ever have any questions or need assistance, feel free to reach out. All the best to you as well!

Beoordeeld met 5 van de 5 sterren

fast

fast , authintic , on time

27 december 2023
Logo Mad Kicks

Antwoord van Mad Kicks

We're thrilled to hear that your experience was characterized by speed, authenticity, and punctuality.
We look forward to serving you again in the future!

Beoordeeld met 5 van de 5 sterren

All great.

Easy. On time. Good delivery. All Great!

29 december 2023
Logo Mad Kicks

Antwoord van Mad Kicks

Thank you for your concise and positive feedback! We're delighted to hear that your experience was easy, on time, and that the delivery met your expectations.

Beoordeeld met 5 van de 5 sterren

Their response is very quick...I had my…

Their response is very quick...I had my order delivered the very next day. The article was 100% authentic. Plus with tabby support on their website makes it even better.

29 december 2023
Logo Mad Kicks

Antwoord van Mad Kicks

Thank you for sharing your positive experience! We're thrilled to hear that our quick response and delivery met your expectations.
We appreciate your trust and look forward to serving you again in the future!

Beoordeeld met 5 van de 5 sterren

Everything

11 januari 2024
Review zonder uitnodiging
Logo Mad Kicks

Antwoord van Mad Kicks

Thank you for your feedback! We are happy to know that you liked our entire experience.
We appreciate you!

Beoordeeld met 3 van de 5 sterren

Box is damaged

Box is damaged. Customer service isn't friendly at all. The shoes were authentic

2 januari 2024
Logo Mad Kicks

Antwoord van Mad Kicks

We're sorry to hear about the condition of the box and your experience with our customer service. While we're glad to hear that the shoes themselves were authentic, we understand that the issues with the box and customer service are disappointing.

We take such feedback seriously, and we apologize for any inconvenience caused. We'll address the concerns you've raised with our customer service team to ensure a more positive experience in the future.

We value your feedback, and your satisfaction is important to us. Thank you for bringing this to our attention.

Beoordeeld met 2 van de 5 sterren

Good product but a bit disappointed by the service

The product was really nice but I was a bit disappointed by the service/ customer experience : you spend almost 10k aed on a pair of sneakers and you feel like you are at supermarket buying random product.

25 december 2023
Review zonder uitnodiging
Logo Mad Kicks

Antwoord van Mad Kicks

I appreciate your feedback and I'm genuinely sorry to hear about your disappointment with the service and customer experience. We strive to provide exceptional service, and I apologize if your recent interaction did not meet your expectations.

If there are specific aspects of your experience that you'd like us to address or improve upon, please share more details so that we can take appropriate actions.

Thank you for bringing this to our attention, and we appreciate your understanding.

Beoordeeld met 5 van de 5 sterren

got my yeezy boost today and it was…

got my yeezy boost today and it was more than expected. good sevice madkicks and definitely nice pair of kicks 🥰

6 januari 2024
Review zonder uitnodiging
Logo Mad Kicks

Antwoord van Mad Kicks

We're thrilled to hear that you received your Yeezy Boost and that it exceeded your expectations! We're delighted to know that you're satisfied with both the product and our service at Madkicks.
Enjoy your stylish new kicks!

Beoordeeld met 5 van de 5 sterren

Great service kick ass shoes

Great service and immediately arranged 1 day delivery to hotelgroep dubai to abu dhabi

28 december 2023
Logo Mad Kicks

Antwoord van Mad Kicks

Thank you for your positive feedback! We're delighted to hear that you had a great service experience, and we're glad we could promptly arrange a one-day delivery to your location.
We appreciate your business and look forward to serving you again in the future!

Beoordeeld met 5 van de 5 sterren

The company was very efficient

The company was very efficient . My shoes arrived within a day. They had my size available, which was the best for me. I am definitely going to purchase from them again. The size was accurate, and the shoes were new and original.

13 december 2023
Review zonder uitnodiging
Logo Mad Kicks

Antwoord van Mad Kicks

We are thrilled to hear about your positive experience with our store! It's fantastic that you found our service efficient and that your shoes arrived so quickly.
We look forward to serving you again in the future and appreciate your trust in our products and services!

Beoordeeld met 5 van de 5 sterren

Reliable and fast

28 december 2023
Review zonder uitnodiging
Logo Mad Kicks

Antwoord van Mad Kicks

Thank you for your feedback! We're pleased to hear that our service has been reliable and fast for you.

Beoordeeld met 5 van de 5 sterren

Ordered the wrong size

Ordered the wrong size - guys were super helpful in the store changing them.

26 december 2023
Review zonder uitnodiging
Logo Mad Kicks

Antwoord van Mad Kicks

Thank you for sharing your experience. We're glad to hear that our team at the store was able to assist you with changing the size of your order. We appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

It was fast and smooth

It was fast and smooth , staffs are helpful

10 december 2023
Review zonder uitnodiging
Logo Mad Kicks

Antwoord van Mad Kicks

We are delighted to hear that your experience was fast and smooth. Our team is committed to providing excellent service, and it's great to know that the staff were helpful.
See you again very soon!

Beoordeeld met 1 van de 5 sterren

They charged me twice the retail price

They charged me twice the retail price. Please buy elsewhere

9 december 2023
Logo Mad Kicks

Antwoord van Mad Kicks

We are sorry to hear that you find our prices high. We offer prices that are highly competitive when compared to those of any other brick-and-mortar store in the region. We encourage you to check the prices of any other physical store in the region and you will be assured that our prices are fair enough

Beoordeeld met 5 van de 5 sterren

I was able to pick what's best for me…

I was able to pick what's best for me since you assistant is very knowledgeable of your items

12 december 2023
Logo Mad Kicks

Antwoord van Mad Kicks

We're thrilled to hear that our assistant was able to help you find the best option for your needs! Our team takes pride in being knowledgeable about our products and providing assistance to make your experience enjoyable.
Thank you for choosing us!

Beoordeeld met 2 van de 5 sterren

Within days of buying the watch you…

Within days of buying the watch you reduced the price of the watch

11 december 2023
Logo Mad Kicks

Antwoord van Mad Kicks

We appreciate your feedback and understand how it can be disappointing to see a price reduction shortly after your purchase. Our pricing is subject to the market price of the item which can fluctuate in a small period of time.

Beoordeeld met 5 van de 5 sterren

Great service and speed of response is…

Great service and speed of response is second to none.

11 december 2023
Logo Mad Kicks

Antwoord van Mad Kicks

Thank you so much for your kind words! We're delighted to hear that you've experienced great service and found our speed of response to be unmatched. We appreciate your support and look forward to serving you with the same high standards.

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