MAD Water Sports Reviews 

44
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The staff at MAD are incredibly knowledgeable and passionate about surfing and gave me the best advice on the board and suit for my needs. Their selection is the best around, local knowledge from surf... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have never experienced customer service at this level, both Lesley and Steve go above and beyond for their customers. Friday evening I messaged to see if the SUP I wanted was in stock and it... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tom at Mad Water Sports was courteous, polite and couldn't help more when there was a problem with my shipment. He called straightaway and kept me informed right from the start.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve had a couple of Firewire surfboards from MAD Watersports now, and can’t fault their service. Even when their supplier sent the wrong size board, they sorted it quickly and effectively and got... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Buitensportwinkel

Geschreven door het bedrijf

Whether you’re a veteran surfer or catching a wave for the first time, having the right gear is important. We’ve surfed & paddled the North Cornwall coast for 20 years and will help you choose your ideal kit from our wide range of top quality surfboards, paddleboards, kayaks, wetsuits and accessories. Why not drop by and try out the new SUPER73 Electric Cycles from the distinctive Californian lifestyle brand! A family run business that prides itself on old fashioned service values, offering help and expert advice.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

44 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(44)

12 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Polite family run business

Polite family run business . Answered all questions asked. Really organised business and speedy delivery. Thanks super73 dan.

20 februari 2025
Logo MAD Water Sports

Antwoord van MAD Water Sports

Thanks for the review Dan. Much appreciated!

Beoordeeld met 5 van de 5 sterren

Good service

Good. Swift response to exchange query.

3 januari 2025
Logo MAD Water Sports

Antwoord van MAD Water Sports

Thank you for shopping at MAD Water Sports Jamie!

Beoordeeld met 1 van de 5 sterren

Poor customer service

One of the wetsuits I received was defective, deep press marks. I returned it , (berely touching it) & i was accused of damage & they charged me £20 for repair.
If you looking for better online experience buy from someone else.

6 november 2024
Logo MAD Water Sports

Antwoord van MAD Water Sports

Hi Katarzyna
Thank you for your feedback, however, as you are aware, the suit was not defective when it was sent to you and the damage was not the press marks but the tear on the back of the suit. Our T&C’s are clear, we refund fully all items returned in an undamaged and as new condition; we were well within our rights to refuse the return and refund on the basis that you returned it with damage. However, so that you would not be hugely out of pocket, we offered to get the suit repaired and refunded you the full amount less the estimate for the repair.
Despite your rudeness and poor attitude to our offer of help and resolution, we feel that we have been more than helpful and did our best to offer a good customer service; we are sorry that on this occasion, you don’t feel that we achieved this.

Beoordeeld met 5 van de 5 sterren

MAD Water Sports are awesome, thank you!

MAD Water Sports have been awesome from day one.

I don't live anywhere near the shop but they have delivered everything without fuss and given me great after sales support as well. Thoroughly recommend them, and wouldn't hesitate to use them again. I wish they were closer to me!

A big thanks to Tom and team (including Steve for a very early delivery after a long drive!).

27 oktober 2024
Logo MAD Water Sports

Antwoord van MAD Water Sports

Thank you Sudeep! It has been a pleasure. Enjoy the SUPER73! MAD Water Sports Team

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience, definitely recommend buying from here. Lovely people & really helpful.

27 september 2024
Logo MAD Water Sports

Antwoord van MAD Water Sports

Thank you Lee. We look forward to seeing you again soon - MAD Water Sports Team!

Beoordeeld met 5 van de 5 sterren

A+ customer service

one of the best customer experiences i've had for a long long time, they went above and beyond on their communications and made me feel like a valued customer, other stores could learn a lot from them.

1 augustus 2024
Logo MAD Water Sports

Antwoord van MAD Water Sports

Thank you so much James! We work hard to provide a great customer experience so your comments are really appreciated. See you again soon.

Beoordeeld met 5 van de 5 sterren

Item has arrived promptly and as…

Item has arrived promptly and as described. Strongly recommend the seller. Thousand Heritage 2.0 Phantom Helmet .

30 juli 2024
Review zonder uitnodiging
Logo MAD Water Sports

Antwoord van MAD Water Sports

Thank you for your review! We hope you love the Thousand Helmet!

Beoordeeld met 5 van de 5 sterren

Perfect service

Great quick service. Had exactly what we wanted, dispatched quickly and arrived perfectly. Thank you for great service. You are now one of my go to shops

16 juli 2024
Logo MAD Water Sports

Antwoord van MAD Water Sports

Thank you Geoff! We look forward to seeing you again soon!

Beoordeeld met 5 van de 5 sterren

Great customer service

I have never experienced customer service at this level, both Lesley and Steve go above and beyond for their customers.

Friday evening I messaged to see if the SUP I wanted was in stock and it was delivered just after 9am Monday. Cannot recommend them enough.

Looking forward to visiting your shop when my paddling adventures bring me to your neck of the woods.

Thank you!

1 juli 2024
Review zonder uitnodiging
Logo MAD Water Sports

Antwoord van MAD Water Sports

Thank you Kat! It was a pleasure. Look forward to seeing you at MAD Water Sports soon.

Beoordeeld met 5 van de 5 sterren

Great choice and service.

This company was the only place I could find exactly what I wanted. It took me a while to find what I wanted because of the vast amount of products that they have stocked. Ordered on a Friday and arrived on Tuesday.
Great choice and great delivery.
Very happy.

12 juni 2024
Logo MAD Water Sports

Antwoord van MAD Water Sports

Thank you Chris it is much appreciated!

Beoordeeld met 5 van de 5 sterren

Excellent knowledgeable service

Excellent knowledgeable service, and a wide range of high quality products. A little gem hidden away in Wadebridge that was a pleasant surprise to find whilst on holiday in Cornwall.

11 mei 2024
Review zonder uitnodiging
Logo MAD Water Sports

Antwoord van MAD Water Sports

Thanks for shopping at MAD Water Sports. Hope you had a great holiday!

Beoordeeld met 5 van de 5 sterren

Friendly family run business.

I’ve had a couple of Firewire surfboards from MAD Watersports now, and can’t fault their service.
Even when their supplier sent the wrong size board, they sorted it quickly and effectively and got the replacement sent to me direct at no extra cost.
I can’t fault the level of service and friendliness from this family run business.
Highly recommended.

9 augustus 2023
Review zonder uitnodiging
Logo MAD Water Sports

Antwoord van MAD Water Sports

Thank you Pete! We look forward to seeing you again soon ...

Beoordeeld met 5 van de 5 sterren

For surfers ran by surfers

The staff at MAD are incredibly knowledgeable and passionate about surfing and gave me the best advice on the board and suit for my needs. Their selection is the best around, local knowledge from surfers rather than sales people really make the experience and set them apart. Highly recommend this shop to anyone.

7 mei 2024
Review zonder uitnodiging
Logo MAD Water Sports

Antwoord van MAD Water Sports

Thank you for your comments! This is really appreciated. Hope you love the board and suit!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer