My representative Jerry was very polite and helpful. I only gave a 4 because it seemed to take the Product Team awhile to get back to him with their advice, so overall this resulted in delays getting... Toon meer
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I never received the bra I ordered. I contacted this company three times, inquiring when I would receive my order. All I got in return were bland, generic form letters that never addressed the problem... Toon meer
Bedrijf heeft geantwoord
Customer Service Representative Shey reached out to make sure I was choosing the correct size. After asking for my measurements and my current size, Shey used them to determine if the size I needed w... Toon meer
Bedrijf heeft geantwoord
I tried to do a bit of research before buying a tank with a built in bra. The Magic tank seems to be the real deal. Truly sewn in pads, no band, no shelf bra floating around, and wide comfortable st... Toon meer
Bedrijf heeft geantwoord
3,4
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709 reviews
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Hidden shipping fees and incorrect item…
Hidden shipping fees and incorrect item received. Round round with online support with no satified resolution.
8 juni 2026
Review zonder uitnodiging
Antwoord van magicbraus.com
Hi Becky,
Thank you for your feedback.
We’re sorry to hear about your experience and understand your concern regarding the shipping charges and the incorrect item you received.
This is not the experience we aim to provide, and we apologize for the inconvenience caused as well as the lack of a satisfactory resolution through support so far.
We would like the opportunity to review your case again and ensure it is properly addressed. Please reach out to our customer support team at support@magicbraus.com with your order details so we can investigate this further and assist you directly.
CROOKS…
These cats charged me 15.00 for delivery for one bra. I got screen shots of what I purchased. Then they used the billing address for the delivery address. I will never purchase anything from them again. Crooks.
24 juni 2026
Review zonder uitnodiging
Antwoord van magicbraus.com
Hello there,
We’re sorry to hear about your experience and understand your concern regarding the delivery charge and address issue.
This is not the experience we want our customers to have, and we would like the opportunity to review what happened with your order in detail. Please reach out to our customer support team at support@magicbraus.com and share your order details and screenshots so we can look into this right away and work toward a fair resolution.
Thank you for your feedback, and we regret any inconvenience caused.
First and foremost
First and foremost, I would just like to say that it’s kind of disappointing that I was looking forward to trying your bras with this company, but honestly, now I’m just frustrated and irritated. I’ve waited a very long time to get the package, and now that I've got it, I’m having problems. I had gotten my package delivered on the seventh of this month. I opened it on the eighth , and that’s when I realized that the sizes that I had received were the wrong sizes, and I was told to get that size, going off of my shirt size, which the bras did not fit, way smaller than what I needed. Sent multiple emails, waiting to get an email back from somebody, which is now the middle of the month.Still haven’t received any response
7 juni 2026
Review zonder uitnodiging
Antwoord van magicbraus.com
Hi Cassandra,
We’re really sorry to hear about the experience you’ve had, especially after waiting so long for your order and being disappointed when it arrived. We also apologize for the delay in getting back to your emails. This is not the level of service we aim to provide.
We understand your concern regarding the sizing issue and the confusion around the size recommendation. We’d like to look into this properly for you and make sure it’s resolved as quickly as possible.
Please reach out to our customer support team again at support@magicbraus.com your order details so we can prioritize your concern and assist you directly. We’ll make sure your request is reviewed as soon as possible.
Thank you for your patience, and again, we’re sorry for the inconvenience caused.
Even worse than I expected
I didn't expect much, but these bras were even worse than I anticipated. Although I ordered the size indicated by the size chart, the cups fit like little patches over the center of my breasts, resulting in 4 boobs in front and side spillage as well. The bra doesn't have enough structure to provide any support, and the fabric and straps are very flimsy. These bras might be okay for lounging at home, or for very small-breasted women, but I would not recommend them otherwise.
16 juni 2026
Review zonder uitnodiging
Antwoord van magicbraus.com
Hello Claire,
Thank you for your feedback.
We’re sorry to hear that the bras did not meet your expectations and that the fit and support were not as you had hoped. This is certainly not the experience we aim to provide, especially when sizing guidance has been followed.
We understand your concerns regarding the cup coverage, support, and material, and we appreciate you taking the time to share such detailed feedback. Comments like yours are important and help us review both our sizing guidance and product design.
If you haven’t already, please reach out to our customer support team support@magicbraus.com so we can look into your specific order and see how we can assist you further.
We’d be happy to review this with you and find a suitable resolution.
My order was shipped to a different…
My order was shipped to a different house with a different house number on my street. When I looked at my account on their website, there isn't even a house number listed for some reason. They keep insisting it was delivered to the correct address when I sent in photos of my house which does not match the POD photo at all. Since I can prove this order wasn't delivered to my house, I guess I will have to go through my credit card to refute the payment for this order.
19 juni 2026
Review zonder uitnodiging
Antwoord van magicbraus.com
Hi Laura,
We're sorry to hear about the issues you've experienced with your delivery. We understand your concern regarding the delivery location and the discrepancy between the proof of delivery photo and your property. We take reports like this seriously and would like the opportunity to investigate the matter further.
Please reach out to our customer support team again with your order details so we can review the shipping information, delivery records, and the concerns you've raised. We want to ensure that your case receives a thorough review.
Thank you for bringing this to our attention.
Cheap Chinese crap
Cheap Chinese crap, poor customer service. I thought they had a satisfaction guarantee, but they don’t. The return policy is stingy. You have to pay a restocking fee. literally cheap quality that ships from China via 4P.
10 juni 2026
Review zonder uitnodiging
Antwoord van magicbraus.com
Hello Alexandra,
We're sorry to hear that your experience did not meet your expectations.
We take feedback regarding product quality, customer service, and our return policy seriously, and we appreciate you sharing your concerns. We understand that expectations around quality and satisfaction can vary, and we're disappointed to learn that you were unhappy with your purchase.
We encourage you to reach out to our customer support team at support@magicbraus.com if you have not already done so, so we can review your experience and investigate the concerns you've raised.
Thank you for taking the time to provide your feedback.
BEWARE!!
BEWARE!!! I had seen so many great things about these bras and was excited to try them for myself. I went on to take advantage of their $9.95 sale, I ordered 3 bras...it asked if I would like a 4th one for $4.95, I added a 4th. After finishing and submitting my order, I received messages showing that my order had been split and I was charged a double shipping charge of $14.95!!! UPDATE: I did reach out to the customer service department 3 times!! And got nowhere with them!!
20 juni 2026
Review zonder uitnodiging
Antwoord van magicbraus.com
Hello Tammy,
We're sorry to hear about your experience and understand your concern regarding the shipping charges that appeared after placing your order.
We take concerns like this seriously and would like the opportunity to review what happened with your order. Please reach out to our customer support team at support@magicbraus.com with your order details so we can investigate this further and address your concerns directly.
Thank you for bringing this to our attention.
Conforme à ce qui est annoncé
Conforme à ce qui est annoncé, bon maintien.
19 juni 2026
Review zonder uitnodiging
Antwoord van magicbraus.com
Hi,
Thank you for your feedback!
We're delighted to hear that the product met your expectations and matched the description. It's also great to know that you're happy with the fit and support.
We truly appreciate your support and hope you continue to enjoy your purchase!
Charged me extra without notice & bad sizing
Firstly after placing my order and requesting the regular shipping they took it upon themselves to "upgrade" my shipping and they charged me an extra $15 without telling me anything! I contacted them to see why they had charged me an additional fee and when they explained the shipping, they told me that they were forced to upgrade my shipping because there was no delivery in my area lol but I live in a large major US city, so that makes absolutely no sense! The upgraded shipping should have only been an additional $10 charge so when I asked them to provide me a breakdown of the charges they instead ended up refunding the additional charge because they knew they were wrong for that. It took about five weeks to receive my product that they said had been shipped priority lol. I was totally disappointed the moment I opened the packaging! I ordered an extra large per their sizing chart and received something that looked very very small like for a 13 year old! Absolute disappointment nothing more! I feel ripped off! Also, the company will not do returns or exchanges so keep that in mind! Note these are NOT made for full breasted women.
9 juni 2026
Review zonder uitnodiging
Antwoord van magicbraus.com
Hello,
Thank you for taking the time to share your feedback, and we’re sorry to hear about your experience.
We understand your concerns regarding shipping charges, delivery time, and sizing, and we apologise for the confusion and disappointment this has caused. This is not the experience we aim to provide.
We’d like the opportunity to review your order in detail and ensure everything was handled correctly. Please contact our support team at support@magicbraus.com with your order information so we can look into what happened and assist you further. Your feedback is also being shared with the relevant team for review and improvement.
The bra works perfectly with my mother…
The bra works perfectly with my mother to the bride dress.
14 juni 2026
Review zonder uitnodiging
Antwoord van magicbraus.com
Hi Lisa,
Thank you for your feedback!
We’re really pleased to hear the bra worked perfectly. It’s great to know it provided the fit and support needed for such a special occasion.
We appreciate you taking the time to share your experience.
WARNING do not buy this!
WARNING do not buy this!! They refused to give me a refund when I cancelled my order within 10 mins of placing it. They did cancel the order but no refund. I have emailed them several times and can never talk to someone. They stole just over $50.00 from me. Do not buy from this place. .... I want to respond to the message the company left me. I've tried doing all of what you said and you still don't refund my money. I have messaged the company over 20 times with no results and the people you have answering the phone calls were absolutely rude called me stupid and swore at me also they hung up many times on me. DO NOT TRUST THIS COMPANY
2 juni 2026
Review zonder uitnodiging
Antwoord van magicbraus.com
Hello Lori,
Thank you for taking the time to share your feedback, and we’re sorry to hear about your experience. We understand how concerning this situation must feel, especially regarding the cancellation and refund process. In most cases, once an order is cancelled, refunds are processed back through the original payment method, but timing can vary depending on the payment provider.
We’d like to look into this urgently for you. Please reach out again at support@magicbraus.com with your order details so our support team can review what happened and ensure it’s properly resolved.
Don't but this trash!
It took weeks to receive which I don't mind. It's the TRASH I received! Nothing like i saw on the website, I ordered bras based on their ads, looked at the website and thought they would be nice.... Wrong, the material quality, sizing, it's allllll TRASH and even more frustrating that I can't return them! Don't do it, you'd be better off going to a thrift store, garage sale than this TRASH!
12 juni 2026
Review zonder uitnodiging
Antwoord van magicbraus.com
Hello Tamara,
Thank you for taking the time to share your feedback, and we’re sorry to hear about your experience.
We understand your disappointment with the items you received. We also appreciate how disappointing it can be when a product doesn’t match what you expected from the website. We’d like the opportunity to look into this further for you.
If you haven’t already, please contact our support team at support@magicbraus.com with your order details so we can review your case and assist you as best as possible. Your feedback is important to us and will be shared with the relevant team for review.
Incorrect Order Received and Full Refund Denied
I received three bras, but unfortunately, the quality was not satisfactory, and the items I received were not the ones I originally ordered. I was informed that a 50% refund would be issued due to stock limitations; however, since the incorrect items were sent, I do not believe this resolution is appropriate.
The error was acknowledged, yet my request for a full refund was declined. Since I did not receive the products I ordered, I believe a full refund is the fair and reasonable outcome.
11 juni 2026
Review zonder uitnodiging
Antwoord van magicbraus.com
Hi Wendy,
Thank you for taking the time to share your feedback, and we’re sorry to hear about your experience.
We understand your disappointment regarding receiving incorrect items, and we apologise for the inconvenience this has caused. We’d like to look into this further for you. Please contact our support team again so we can re-check what was sent and ensure this is resolved appropriately.
We appreciate your patience and the opportunity to make this right.
Tres bien
Tres bien, envoi un peu long mais ca va
Soutient gorge hyper léger et agreable a porter , plus besoin de se tordre les bras pour les attaches ,il taille juste comme il faut , j’en suis vraiment ravie d’ailleurs j’en ai comandee 2 autres
5 mei 2026
Review zonder uitnodiging
Antwoord van magicbraus.com
Hi there,
Thank you for your feedback!
We’re really glad to hear you find the product lightweight, comfortable, and easy to wear, with a good fit. It’s great to know you’re happy with your experience and have chosen to order more.
We also appreciate your patience regarding the delivery time, and we’re especially happy to hear you were satisfied enough to order more.
Thank you for your support!
I ordered 2 bras
I ordered 2 bras. The straps and cup size are very small so I would recommend getting a size up. I'm in the process of trying to refund/exchange mine and am being ghosted by the company. I wouldn't bother wasting your money.
3 juni 2026
Review zonder uitnodiging
Antwoord van magicbraus.com
Hello Samantha,
Thank you for taking the time to share your feedback, and we’re sorry to hear that the fit wasn’t right for you.
We understand how disappointing it can be when an item doesn’t match expectations, especially when it comes to sizing and comfort. We also want to reassure you that we don’t ignore customer enquiries, and we’d like to help resolve your return or exchange as quickly as possible.
If you’re still waiting for a response, please reach out again so we can look into this urgently and make sure it’s taken care of. We want to ensure every customer has a smooth experience with both our products and our support team.
Antwoord van magicbraus.com
Hi there,
Thank you for your feedback!
We really appreciate it and are glad to hear you were happy with our customer service.
We hope to help you again in the future!
I ordered 3 bras
I ordered 3 bras. I did not receive what I paid for. I waited a month to get a useless low quality product. They only want to give me a 50 % refund for a product I did not receive but paid the total cost of my order! They win I lose👎This company has no respect for customer care. Nor accountability for their incompetence!
6 juni 2026
Review zonder uitnodiging
Antwoord van magicbraus.com
Hello Sue Ann,
Hi there,
Thank you for taking the time to share your feedback, and we’re very sorry to hear about your experience. We understand how disappointing it especially when you feel the resolution offered does not match your expectations.
We’d like the opportunity to review this properly and ensure everything has been handled correctly in line with your order. Please contact us at support@magicbraus.com with your order details so we can look into this further and assist you directly.
We appreciate you bringing this to our attention, and we’re sorry again for the inconvenience caused.
Shady Business Practices
I wouldn't even visit their website if you haven't already. A truly shady company with absolutely no morals. I was charged for several items I did not order and the 'customer service' was abysmal. Save yourself a headache and stay away.
20 mei 2026
Review zonder uitnodiging
Antwoord van magicbraus.com
Hello there,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and that you feel this way. This is certainly not the impression we want to leave.
We take concerns around unexpected charges very seriously, and we’d really like the chance to review what happened in your case. Please contact us at support@magicbraus.com with your order details so we can investigate this properly and assist you further.
We appreciate you bringing this to our attention, and we’re sorry again for the frustration caused.
Terrible fit & cheap quality
The bras are of the most flimsiest material. The sizing is completely off. Product took a very long time to arrive and when it did I was very disappointed. Very cheap quality. The padding is also ridiculously thick. Not happy with these bras at all.
3 juni 2026
Review zonder uitnodiging
Antwoord van magicbraus.com
Hi Veronica,
Thank you for taking the time to share your feedback, and we’re really sorry to hear that the bras did not meet your expectations.
We appreciate you highlighting your concerns around sizing, material, and padding. This kind of feedback is important and will be shared with our team for review.
If you haven’t already, please reach out to us at support@magicbraus.com with your order details so we can look into this further and assist you with a resolution.
We’re sorry again for the disappointment caused and appreciate the opportunity to help.
I ordered 1 bra 9.99 + 4.99 shipping
I ordered 1 bra 9.99 + 4.99 shipping. There was a deal where I could add another bra for half price. I thought great! Except they charged me $15 for shipping on the second bra. No place did it state how much shipping was for the 2nd bra. It just charged my card.
28 mei 2026
Review zonder uitnodiging
Antwoord van magicbraus.com
Hi there,
Thank you for taking the time to share your feedback, and we’re sorry for the confusion around the shipping charges on your order. We understand how disappointing it can be when costs differ from what was expected at checkout.
In order to locate your order, please contact us at support@magicbraus.com with your order details so we can look into this properly and assist you further.
We appreciate your patience and the opportunity to help.
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