Mahogany Millworks Reviews 28

Very helpful throughout the whole order process

The process for custom orders is excellent, and eliminates the chances of mistakes being made. pleased with the quality our bedroom furniture, every thing was packed meticulously and delivered safely

Excellent customer service ! Fast shipping ! I am extremely pleased with Mahogany Millworks.

I’ve ordered several custom pieces from Mahogany Millworks and the service and quality have always been excellent! I highly recommend them! Basil and Eko are always extremely responsive and helpful!

La livraison.... Le colis était super bien emballé est conforme à ma demande...

I placed an order in February 2024. After paying in- full, I was first promised that I would receive my order by August 2024, then mid-September 2024, then end of September 2024. None of my communications were responded to after September 3, 2024 for one month until I advised that I would be taking remedial action. The response I received was superficial and did not answer the question. This experience is consistent with others indicated here.

These guys are Incredible. A1 quality craftsmanship, everything is always perfect! This is now the 7th piece of furniture I have bought in the last two years and am always incredibly happy with everything!

Just a cluster of things wrong. Overpromised and undelivered. Way behind timeline, shipping was a disaster and had missed 6 boxes on the original. Craftsmanship looks all right but not worth the wait or the price. Disappointing.

Bottom Line Up Front: This company is completely trustworthy and does fantastic work.
I took a leap of faith ordering from this company. I did my research but since this product is a custom order and is manufactured in a different country I knew this could be a mess if things didn't go as advertised. I am so happy with my bed. It was a custom order. The manufacturers ensured they had my specific requirements met. They fixed what I pointed out and ensured again they met my requirements. My bed arrived in perfect condition and was exactly what I wanted.

Although things take time to arrive, patience is rewarded with a product that exceeds expectations.

The team at Mahogany was great to work with. We love everything they did for us including a custom bar, custom table, and paneling. Would definitely use them again.

I received my bed and it's beautiful and beautifully made. Basil was great in helping me every step of the way.

I was and am amazed by the beautiful Mahogany Bar that I purchased for my new restaurant. I was a long wait, but absolutely worth it. The workmanship is beyond what I expected, and the finish is perfect and beautiful. I was also amazed by their expert job in wrapping of the components. It was shipped half way around the world and arrived without a single scratch on it. When the delivery driver failed to make it to our restaurant, we had to go pick it up. Mahogany Millworks and Basil took care of the added costs of doing that 100%. I cannot say enough good things about my experience with Mahogany Millworks!

Mahagony Millworks worked with me on a custom bed built off of several pictures of my purebred Maine Coon. I was thinking perhaps corner posts or a head board, but they did both well under what I was expecting to pay for such detailed custom work. They sent me pictures for approval every step of the way and also worked with me to update my address after a move. The bed is the single most glorious thing I've ever seen and will be my treasured heirloom forever. I can't recommend them enough if you have a specific vision for amazing custom work.

The folks at Mahogany Millworks made a resolute desk for me. The desk looks amazing, highl-qulaity mahogany and fantastic craftsmanship. The process was a bit long but when you want something special you gotta wait. Thank you, Mahogany Millworks!

Very professional. Mahogany Millworks makes you feel that your order is very important to them. They will do whatever is necessary to achieve satisfaction for the customer. Their communication with the customer is excellent. Mr. Basil Halta has a very calm professional way about him. He puts you at easy, no stress. Along with the production manager, “Eko”, they kept me informed throughout the building of my desk. I am very grateful and can’t thank these two men and Mahogany Millworks enough.

Wonderful craftsmanship and Basil communicated with me every step of the way in a timely manner.

Has some custom request and they did a fabulous job.