Manpower UK Limited Reviews 

188
•
TrustScore 2 uit 5

2,0

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Beoordeeld met 1 van de 5 sterren

Completely incompetent. I'm a zero hours contractor, I file my timesheets, the client signs them off and Manpower/Experis then approves my wages. Except they have short-paid me (by some 50%) for the... Toon meer

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Beoordeeld met 2 van de 5 sterren

Would not recommend. Very poor communication - repeatedly not replying to emails. Not giving shifts. Inadequate information given to staff (e.g Wasn't told I'd need steel toe caps on my first... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

A total waste of time. Having applied for a role for which I had both the experience and skills I was repeatedly ignored until I was rejected with no feedback. Don’t waste your time with this unp... Toon meer

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Beoordeeld met 5 van de 5 sterren

Unlike others I have a very good experience with Manpower, (UPS, Tamworth). She has been very efficient booking me in on shifts in a timely manner. If I have a query she is very quick to respond. Cons... Toon meer

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Bedrijfsgegevens

  1. Wervings- en selectiebureau

Geschreven door het bedrijf

Get your job search started with Manpower UK - search for a new job, or search for staff for your job vacancies today.


Contactgegevens

2,0

Slecht

TrustScore 2 uit 5

188 reviews

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2,0

Alle reviews

(188)

20 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Applied for an electrical role 2/3…

Applied for an electrical role 2/3 weeks ago. Got a call the next day after applying and was told I'd be updated on it ASAP. I've heard absolutely nothing, I have had to email twice to see what was happening and the second time I didn't even get a reply.

It takes 30 seconds to just email keeping someone updated on what's happening, even if the role is no longer available it's better than just ignoring

21 september 2023
Review zonder uitnodiging
Logo Manpower UK Limited

Antwoord van Manpower UK Limited

Dear Adam, I'm sorry to learn your experience has fallen below expectations. Should you wish to provide the details via: complaints@manpower.co.uk, our Customer Services department will look into it for you.

Beoordeeld met 1 van de 5 sterren

Applied for a junior recruitment role…

Applied for a junior recruitment role as and the recruiter told me I didn’t have enough experience even though I’ve been a recruitment manager for 6 years. Would have been better to explain you thought I was over qualified or you didn’t think I’d fit the culture. Overall terrible recruitment process experience and I’d stay clear.

20 september 2023
Review zonder uitnodiging
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Antwoord van Manpower UK Limited

Dear Dan,
We are sorry to learn of your disappointment and we welcome your feedback regarding your recent experience.

Beoordeeld met 1 van de 5 sterren

I had an interview with a company EDF

I had an interview with a company EDF, Weeks have passed by and I have still not heard anything back from the recruiter who put me forward for the interview Natalie McNeal! It was confirmed during the interview they would get back to me within a week with the outcome of my interview however, it is now coming up to the fourth week and I haven’t heard a thing despite sending an email asking for an update!! What a waste of time this agency is!!!

14 juli 2023
Review zonder uitnodiging
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Antwoord van Manpower UK Limited

Hi, I'm sorry to learn you've had a bad experience. If you would like to provide the details via: complaints@manpower.co.uk, our Customer Services will look into it for you.

Beoordeeld met 1 van de 5 sterren

Major GDPR breach

Just had a message from this company offering me a job. I have not applied for a job here nor have I given any recruitment business my number. The number used was a private number never given to marketing companies. Id take a look at where you’re getting your information before breaching GDPR becomes a larger issue for the company. The reviews are bad enough without that

14 juli 2023
Review zonder uitnodiging
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Antwoord van Manpower UK Limited

Dear Lydia

We would like to ask our candidates to be aware of a current scam that targets job seekers. Fraudsters may reach out to you with job offers in order to get your personal information or request payment.

If someone contacts you on WhatsApp or Telegram claiming to be from ManpowerGroup and it appears to be a phishing message or a scam, please block the number and/or report the scam by forwarding it to 7726 - a free reporting service provided by phone operators.

You can find out more information on how to spot phishing messages and what action to take on the Action Fraud website, please see more information here: https://www.actionfraud.police.uk/report-phishing.

Here are some tips on how to spot a phishing message:

* It's a message that you weren't expecting
* It comes from a number or email address you don't recognise
* If it contains a link - please avoid clicking it
* It offers unrealistic salaries or working arrangements
* They are asking for money or personal details, such as your CV or bank details
* The advert is poorly written and contains spelling errors

Please remember - our team would only conduct themselves in a professional manner and will never make any suspicious requests. We would like to thank those who have forwarded us the evidence of this scam. If you would like to report something to us, please reach out to your local branch or contact person within ManpowerGroup, or get in touch with us via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/

Many thanks.

regards
Manpower UK

Beoordeeld met 1 van de 5 sterren

SCAM SCAM SCAM!!

SCAM SCAM SCAM!!! STAY AWAY!!!

9 juli 2023
Review zonder uitnodiging
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Antwoord van Manpower UK Limited

Dear Johnny

We would like to ask our candidates to be aware of a current scam that targets job seekers. Fraudsters may reach out to you with job offers in order to get your personal information or request payment.

If someone contacts you on WhatsApp or Telegram claiming to be from ManpowerGroup and it appears to be a phishing message or a scam, please block the number and/or report the scam by forwarding it to 7726 - a free reporting service provided by phone operators.

You can find out more information on how to spot phishing messages and what action to take on the Action Fraud website, please see more information here: https://www.actionfraud.police.uk/report-phishing.

Here are some tips on how to spot a phishing message:

* It's a message that you weren't expecting
* It comes from a number or email address you don't recognise
* If it contains a link - please avoid clicking it
* It offers unrealistic salaries or working arrangements
* They are asking for money or personal details, such as your CV or bank details
* The advert is poorly written and contains spelling errors

Please remember - our team would only conduct themselves in a professional manner and will never make any suspicious requests. We would like to thank those who have forwarded us the evidence of this scam. If you would like to report something to us, please reach out to your local branch or contact person within ManpowerGroup, or get in touch with us via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/

Many thanks.

Manpower UK

Beoordeeld met 1 van de 5 sterren

One star is too many!!

One star is too many! Messed up wages and expect you to wait a week for it to be rectified! Surely a same day BACS transfer is possible?!! One of the largerest agencies in the world and they treat staff like crap! Unable to pay your bills because they messed up.....tough!

30 juni 2023
Review zonder uitnodiging
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Antwoord van Manpower UK Limited

Dear Leanne, I'm sorry to learn you've had a bad experience. If you would like to provide the details via: complaints@manpower.co.uk, our Customer Services Manager will look into it for you.

Beoordeeld met 1 van de 5 sterren

Very poor they advertise work on job…

Very poor they advertise work on job sites and when you apply through the jobsite they dont contact you at all as the job I applied foe was on the 23rd of June and not heard nothing from them

Very unprofessional 0 star if it was possible

23 juni 2023
Review zonder uitnodiging
Logo Manpower UK Limited

Antwoord van Manpower UK Limited

Dear Michael, I'm sorry to learn you've had a bad experience. If you would like to provide the details via: complaints@manpower.co.uk, our Customer Services Manager will look into it for you.

Beoordeeld met 1 van de 5 sterren

Where do I start… I called a woman…

Where do I start… I called a woman ,Misha, for a position in Cambridge with my address in London, I’m a student and I wanted to work in UK for the summer while staying with my dad. Firstly, we organised a phone meeting at 2pm and this woman was so extremely late (30 minutes) on the day, I had to call her first twice, that should have been the first red flag. On the call, I told her what I said above and she told me London was out of her jurisdiction… and she would call people from the London branch to contact me. Okay, about maybe 5 days passed, so I called her office and explained to the woman who picked up everything, her secretary, Courtney I think it was, and she gave me the number to the Uxbridge branch. As you know I stay in UK during the summers so when she said that I just took her word for it. I call the Uxbridge branch and they are incredibly confused and asked why they would give me the number to the Uxbridge branch when Misha and Courtney, the women I first spoke to handle the London area as well as Cambridge, she basically let me know Misha, the woman I initially spoke to and her secretary handle the London area and they basically lied to me for I dunno why, laziness? Racism? Maybe they thought I was lying and was an immigrant? Lmao I don’t know why anyway, the Uxbridge branch then gave me the email to a London branch, Brookstreet. Cool, I then called the Brookstreet branch and was told to send an email with my CV, I sent them my CV and never got a response til today. I’ll give you my theory for why, when I initially contacted Manpower, I actually had Mishas direct email only, I think it’s possible that the Brookstreet branch works with her. I am not even annoyed because they couldn’t help or whatever it may be, I am annoyed because of how they behaved, they lied and it makes no sense??? And reminds me that it is only people that work behind these organisations, some bad people, but people regardless. I am sure Manpower has helped people but unfortunately it was Misha that I had contact with, a lazy woman with a desire for lying

14 juni 2023
Review zonder uitnodiging
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Antwoord van Manpower UK Limited

Hi, I'm sorry to learn you've had a bad experience. If you would like to provide the details via: complaints@manpower.co.uk, our Customer Services Manager will look into this for you.

Beoordeeld met 1 van de 5 sterren

I am literally in tears!

I am literally in tears!
After all the errors they made in the past, today I was informed by Royal Mail that they replaced me-BECAUSE Manpower did not call them, did not update anyone, and as it turns out didn't even bother to check my documents. What should have been done within a matter of days took them now over 2 weeks. I am now without my job, without money and don't know how to pay rent! THANKS for NOTHING!

23 juni 2023
Review zonder uitnodiging
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Antwoord van Manpower UK Limited

Hi, I'm sorry to learn you've had a bad experience. If you would like to provide the details via: complaints@manpower.co.uk, our Customer Services Manager will look into this for you.

Beoordeeld met 1 van de 5 sterren

Applied for the HGV skills bootcamp

Applied for the HGV skills bootcamp via the gov.uk site, manpower was the one i chose at it covers West Yorkshire. Applied in April 2022 and got a phone call in June 2023. After speaking to the lass, i recieved an email saying

"We have reviewed your application and after careful consideration, we will not be progressing your application on this occasion as there were other candidates whose skills and experience were more closely matched to the requirements agreed for Wave 2 of the HGV Skills Bootcamp."

Went on the gov.uk site again as well as google searches, and it turns out there is a massive HGV shortage on-going. But im not eligible. Shame really. I guess 10 years of driving a van doesn't qualify.

Edit: the complaint url doesn't work, just keeps timing out. Your attempt to take a complaint is useless.

8 juni 2023
Review zonder uitnodiging
Logo Manpower UK Limited

Antwoord van Manpower UK Limited

Hi, I'm sorry to learn your experience has fallen below expectations. Should you wish to provide the details via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/, our Customer Services department will look into it for you.

Beoordeeld met 2 van de 5 sterren

Would not recommend.

Would not recommend.
Very poor communication - repeatedly not replying to emails. Not giving shifts.
Inadequate information given to staff (e.g Wasn't told I'd need steel toe caps on my first day, so had to go home).
Cancelling profile on platform then not replying when asked about it.
Contradictory information provided when issues raised.
Etc, etc, etc
All of the above was the same member of staff.
Several of my peers also complained about this person.
If any further clarification is needed, see the overall rating- speaks for itself!

2 juni 2023
Review zonder uitnodiging
Logo Manpower UK Limited

Antwoord van Manpower UK Limited

Hi, I'm sorry to learn you've had a bad experience. If you would like to provide the details via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/, our Customer Services Manager will look into it for you.

Beoordeeld met 1 van de 5 sterren

Unfortunately I had an unprofessional…

Unfortunately I had an unprofessional experience with Manpower today. I had arranged a meeting with a member of staff to get signed up and was told that if I get offered work elsewhere on this day not to worry (as I had explained my situation in needing immediate work) I had to cancel due to a shift coming up elsewhere (which I obviously wasn't going to turn down). I called the previous day, well in advance to apologise for cancelling the sign up but a shift had come up. I completed my shift and called Manpower again to ask if I could rearrange. I was told very rudely and abruptly by a Lady who was previously very nice to me "I thought you had a job, why do you want to meet with me now!?" I explained that I was hoping to sign up to their agency also for future positions as the job was with another agency I had previously signed up for and was only bank staff, this was met with silence followed by "Well, I don't understand why you want to sign up with us" so I explained that it's fair enough, if they do not wish to sign me up, that's not a problem at all. Good luck getting people signed up if this is the attitude they have with potential staff.

12 mei 2023
Review zonder uitnodiging
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Antwoord van Manpower UK Limited

Hi, I'm sorry to learn you've had a bad experience. If you would like to provide the details via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/, our Customer Services Manager will look into it for you.

Beoordeeld met 1 van de 5 sterren

An extremely bad experience with this…

An extremely bad experience with this company. Initially discussed my salary expectation on a casual call with the line manager. He decided to go to senior management before proceeding to a formal interview as not to waste anybody's time and make sure that if successful they could offer me what I was looking for as it was over the advertised figure. This figure was also a reduction on what I am currently on but my motivation's for a change were not financial. The line manager came back and gave me the green light and said they could offer "X" if successful and I agreed to move forward. I then spent days preparing a presentation to both the head of Perm and the line manager. I presented this and was told I would hear back the next day. The following week I chased them for feedback to be told they wont be taking it any further due to my salary expectations. A complete waste of time for all involved. I also know 1 other person that this has happened to, so unless you are prepared to be messed about, I would avoid this company. On reflection over the last few days I think I've dodged a bullet. If this is how they treat candidate attraction, what would they be like to work for!

18 april 2023
Review zonder uitnodiging
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Antwoord van Manpower UK Limited

Hi, I’m sorry to learn you’ve had a bad experience. At Manpower we pride ourselves on the quality of service we offer, therefore should you wish to provide the details via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/, please feel free to do so. We value your comments, as it will assist us in implementing improvements to our service.

Beoordeeld met 4 van de 5 sterren

Lianne at Manpower worked hard for me…

Lianne at Manpower worked hard for me to get me a job. Trying to find me work within the print trade and I am very grateful to her

20 april 2023
Review zonder uitnodiging
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Antwoord van Manpower UK Limited

Dear Gill, thank you for your review. It is pleasing to know that our colleague is providing a good recruitment service.

Beoordeeld met 1 van de 5 sterren

I disagree with hiring people and then…

I disagree with hiring people and then going to the company
They also charge fees and do not pay salaries. It is a complete fraud

31 maart 2023
Review zonder uitnodiging
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Antwoord van Manpower UK Limited

Dear Kiran, I'm sorry to learn you've had a bad experience. If you would like to provide the details via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/, our Customer Services Manager will look into it for you.

Beoordeeld met 1 van de 5 sterren

Pathetic Agency

These people are seriously lazy and so useless they can't get anything at all right.
Not worth talking to, these lot are the bottom of bottom in manners and have not got a clue.
Stay well clear, pathetic people

22 maart 2023
Review zonder uitnodiging
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Antwoord van Manpower UK Limited

Dear Amit, I’m sorry to learn you’ve had a bad experience. At Manpower we pride ourselves on the quality of service we offer, therefore should you wish to provide the details via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/, please feel free to do so. We value your comments, as it will assist us in implementing improvements to our service.

Beoordeeld met 1 van de 5 sterren

Polite but useless

They were polite and they had a good manners here endeth the positives. They were absolutely clueless from start to finish the client was managing them rather than the other way round. Feedback was almost non-existent they promised to chase up all the mistakes that were made and I haven't heard anything since

19 januari 2023
Review zonder uitnodiging
Logo Manpower UK Limited

Antwoord van Manpower UK Limited

Hi, I’m sorry to learn you’ve had a bad experience. At Manpower we pride ourselves on the quality of service we offer, therefore should you wish to provide the details via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/, please feel free to do so. We value your comments, as it will assist us in implementing improvements to our service.

Beoordeeld met 1 van de 5 sterren

I really want to start off by saying…

I really want to start off by saying that manpower is the worst agency you could ever join. I haven't received payment for at least 1.5 months since the beginning. But the problem has been fixed. Second, I'm writing the largest criticism of Manpower Atherstone ever because they are genuinely doing nothing. I have called various branches of manpower and spoken to them in person a number of occasions, but all they have done is send me back to the atherstone branch. I worked as a manager at Royal Mail from October 26 to December 2. I still haven't received payment for that as of it now January!!!!!
I resigned for one and only one reason—I wasn't even paid for being in this position. Even the rate at which I was supposed to be paid was unknown to me. I have no idea how much credit you give me for performing this part. My first week is recorded as a morning rate shift, but I really worked a late evening shift, which resulted in my salary that was 51.52 pounds less than expected.
And for at least a month now, People Zone has restricted my access to my account, so I can't see my payslips to see how much they truly pay me for the shifts I worked. I go there to ask if they can at least aid me to unblock my PeopleZone account, but they are unable to do so since they are unsure of what to do. Seriously? And those are the ones in charge of our financial security and personal information. The only way to get my EARNED money to me is through Royal Mail, which is why I will be contacting them to handle everything. Kind regards and thanks.
And no don’t reply to me with write a complain to us because I did - 5 times I have done and nothing .

12 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible contact

As a disabled person, the work is good when it's available. However, trying to contact anyone is useless, like really bad. Emails or text will never get a reply. Calls will get an answer most times. They say they will do what you ask, but don't. It takes several attempts. The pay is good, but the stress of communication is terrible. Just my experience.

7 januari 2023
Review zonder uitnodiging
Logo Manpower UK Limited

Antwoord van Manpower UK Limited

Dear Lance, I’m sorry to learn you’ve had a bad experience. At Manpower we pride ourselves on the quality of service we offer, therefore should you wish to provide the details via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/, please feel free to do so. We value your comments, as it will assist us in implementing improvements to our service.

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