Manpower UK Limited Reviews 

Worked for Manpower from July 2021 to June 2022 at Royal Mail NDC. Got me all the shifts I needed as I was part time, could of done a lot more if wanted. NDC not a bad place but agency workers do most of the work to be honest.

Working for royal mail via manpower has been a very strange experience. I enjoy the job itself but the management is awful. It seems there is no communication between the agency and Royal mail management, the agency tells me one thing and management another. I was told by the agency a manager should inform me about which day to have off as a rest day - this never happens so I often end up working 6 days instead of the 5 I signed up for. The job was advertised as between the hours of 11 and 7, and whilst this is true you're lucky to get a 5 hour shift between these hours. Thankfully the good rate of pay makes up for the short shifts but I'm not making as much as I expected to when I signed up. I would avoid using manpower to find employment in future as I can't be certain the job would be anything like what is advertised.

Not a great service. They are not strong on communication or customer service. No real energy from the representive.

Applied for a job with immediate start. Filled out an online form and uploaded personal documents. Never heard back.

Around 40 days later they are desperate for delivery drivers so they contact me by email. Immediate starts again. Useless waste of time and data grabbers.

Have gone through their compliance and been given a date and time for a phone interview that did not happen, no apology I was basically ignored.Telephone numbers that go unanswered,remote messages given out that no more messages can be taken as mail box full.Emails unanswered they virtually make themselves uncontactable.When you finally get to speak to someone they say they will pass the message on ……then nothing!!This was/is my experience with the Uxbridge Branch!!I am retired looking for Temp work with Royal Mail that they advertise for……..God knows how you are treated when you are looking for main income !!!Absolutely shocking service and unprofessional!!!Instead of giving out a complicated email address why not instruct your staff to be professional and respond to their messages and emails…….my experience isn’t a one off,you have similar reviews on here…….you are as unprofessional as it gets and will contact Royal Mail direct to let them know how people are being treated !!

Passed my online interview and submitted all my documents the same day. Was informed I would get a cal in a day or two for my induction for the job I applied for. Kept me hanging for over a week …phoned twice..finally spoke to someone who apologised and said my documents would be reviewed (a week later) and my induction with my new employer would take a day. Nothing again …checked online and it looks as though they still haven’t reviewed my documents. I held off because Manpower said I had the job. Having to start again with my job search has cost me time and potential lost earnings. Absolute shambles.

Edit; I went on to work with Emma and Patrycja from the Southampton branch and I was impressed by their persistence in getting everything in place, their politeness, professionalism and the can do attitude.
My original review was for a branch up north.
I would give the Southampton branch 5 stars if possible.

Next to zero contact from the manpower staff. They honestly have no idea how to manage and place candidates. I was offered a bunch of shifts and then when I asked what to do as this was my first shift and I had no induction they confirmed they will come back to me to get this sorted. Shock, 2 weeks later and no reply to any emails or confirmation of a start date. I then receive a call from them asking if I’m still looking for work. I thought I was waiting for start date for my induction. Shocking service, if your looking for work through manpower then good luck knowing what’s going on. The communication is so so poor and they honestly don’t care about you or the job their filling. Complete wast of time and a huge failure to the employers who use them - AVOID AT ALL COSTS

What even is this so called recruitment company and how on earth did they get a contract to supply workers for the Royal Mail!?

Avoid at all costs. Messed me about with a role for two months. Told them on application what depot I could work in. They bombarded me with video calls and requests of my information the first couple days so thought they were keen to get people to start. Then weeks past and I kept chasing as I didn’t know whether to take up other roles. They then kept emailing me at 10pm asking if I could start the next day. I replied yes every time and they then wouldn’t respond till the next week saying “sorry couldn’t get hold of depot can you start tomorrow” said yes again then asked for location and more details - no response EVERY TIME until they responded week later at 10pm with same excuse and another start date for the next at at 9am!!? I called so many numbers they all pass the buck and “not dealing with your application”. I spoke with a Tom, Esther, Sarah, Anuk, Charley, and so many other people with one single application. (emails looked like scams as well in all different fonts and sizes just really strange).

Was then recently sent a start date for an area that was not near me. No communication lost out on other jobs because of this company stringing you along. AVOID AT ALL COSTS they seem to either waste your time or don’t pay you anyway. WHAT A JOKE.

I would like to give them minus 100 stars but not possible. I've been working for them a month. They suppose to pay weekly but I never get from them even one pence. They are looking for someone who for free will make money for them. They hide phone numbers. So apart from email not possible to contact them. If anyone would like to be homeless then it is worth to work for Manpower. I don't expect from them I will get my salary finally paid. Even the worst agencies are like heaven comparing to them. Never ever again....

Refuse to answer calls and it takes them ages to reply to my emails. Absolutely disgraceful.

I'm currently completing a period of temporary work for Manpower. I've been extremely impressed with the Southampton office. What really impressed me was the company's person-centered approach to dealing with national strikes. Not putting temporary employees in positions where they have the potential to be alienated by the teams they work with and be set up to fail in terms of job task expectations, demonstrates moral value in the organisational culture. P.s I don't work for them I've just been highly impressed by the experience so far.

been ill with covid i get a message saying dont bother with us again what a disgusting attitude to take avoid like the plague

Terrible company to work for i recently signed up with this company the communication is so poor its unbelievable they recently sent me out to a well known medical manufacturer and I ended up leaving after a few weeks because they were making me do things that I shouldn't of been doing, can never get hold of anyone literally have to email someone when your poorly which you then get an automated response saying that person is on holiday even though the company states you must report absence 1 hour before your shift starts! After leaving my position they haven't even been in touch to see whats gone on they just don't care at all about staff just want the money, they also sent me to work without the relevant documentation

Awful agency, Experis/Manpower. Had a call about 12 days ago from a guy called Alex Aparo in Bristol, who pretended that he thought I was perfect for a remote role as PA for Microsoft. Gave me all the nonsense of how he understands what it is like to be without work, and he would do everything possible to help me find a job nevertheless. After sending me his details, I even had his personal mobile number, never heard anything again. Tried contacting him several times, nothing!
It is high time that we get rid off recruiters who are not serious about their jobs, possibly believe it is easy to do and have no moral compass, human touch or scruples to either mis-sell jobs, pretend they own the job when they have only fished it off the internet in the hope, they can sell candidates to a company or to increase CV's on their database. Purely for the purpose of getting numbers up. It leaves many candidates angry and upset, frustrated and not trusting recruiters, even the small amount of decent ones. There should be a law to act against this kind of behaviour as it's almost criminal in fairness.
If a retailer sold stock that is not available, they would be charged with fraud!

Terrible agency, dont bother with them all the bad reviews on here are true, wish i had read them before i dealt with them.

Time wasters

Great stuff, got me into Royal Mail quickly and painlessly. Now have a permanent contract. People are friendly and helpful!!

My experiences with this non-entity of an agency is that they lie, cheat, pass the buck, don't respond etc etc etc....they are worse than useless, do not waste your time and talent on these total losers......P.S how do I give 0 stars?.......sits back and awaits the utterly useless invitation to contact a customer service manager ergo, (some ne'er do well with a turf for a brain)

HORRIBLE AGENCY!!!
I had a contract with manpower to American Express as a KYC complaints analyst. Job description was all wrong as the job was just general poxy complaints. I still was like okay whatever I’ll carry on working. I managed to find myself a new job and gave my weeks notice as per my contract and what has happened both manpower and American Express decide they don’t want me working and cancel my immediately. I can’t believe this and the reason is apparently I did not offer good enough “service” even though I did everything they asked me for.

Very disappointed with my experience with Experis/Manpower. They recruited me for a contract on a remote/home based basis.

After completing the contract, I claimed mileage expense for my 200mile trip to office to collect laptop and again to return it and a couple of other ad hoc journeys. The claim was rejected because I was supposed to be office based.

Every communication with Experis confirmed me as home based. They now claim this wasn't the case and I should have known no travel expenses to the base location could be claimed, even when I present them with all the evidence (their own emails and contract info) to the contrary.

Appalling do not work for them.

Only giving 1 star because I can’t give 0.

I worked for them for 6months for a maternity cover position. The company it was for were amazing however manpower treat you like crap once they have you in the position.

The company I was at use manpower for all 60% of there staff and most of the direct employees were employed full time through the company and not manpower and ever single person I spoke to there that had gone through manpower warned me that at the end they will try take as much money from you as possible when you leave and blame it on using too many holidays. I isn’t believe them but surprise surprise when I left they took a weeks wage off me and said I used too many holiday. I went through all my time off with my manager who agreed I didn’t use too and even agreed it via email to them and they still believe they were correct even though I my pout of contact at manpower told me on the phone that he had been there for 5 years and nobody fully understand how the accrual works. After I left manpower I continued the argument and was told by my point of contact that he had to go all the way to head office to sit down and work my holidays out.stupid that a company has to do that. I was told 2 weeks ago that they would get back to me and yet I have still heard nothing.

I’m currently looking at taking this further but I would advise you to never work for manpower unless they give you a proper introduction to the company and fully outline the holiday accrual rate rather than just stating how many holidays you get per annum and saying ‘accrual basis’