Manpower UK Limited Reviews 

188
•
TrustScore 2 uit 5

2,0

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Beoordeeld met 1 van de 5 sterren

Completely incompetent. I'm a zero hours contractor, I file my timesheets, the client signs them off and Manpower/Experis then approves my wages. Except they have short-paid me (by some 50%) for the... Toon meer

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Beoordeeld met 2 van de 5 sterren

Would not recommend. Very poor communication - repeatedly not replying to emails. Not giving shifts. Inadequate information given to staff (e.g Wasn't told I'd need steel toe caps on my first... Toon meer

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Beoordeeld met 1 van de 5 sterren

A total waste of time. Having applied for a role for which I had both the experience and skills I was repeatedly ignored until I was rejected with no feedback. Don’t waste your time with this unp... Toon meer

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Beoordeeld met 5 van de 5 sterren

Unlike others I have a very good experience with Manpower, (UPS, Tamworth). She has been very efficient booking me in on shifts in a timely manner. If I have a query she is very quick to respond. Cons... Toon meer

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Bedrijfsgegevens

  1. Wervings- en selectiebureau

Geschreven door het bedrijf

Get your job search started with Manpower UK - search for a new job, or search for staff for your job vacancies today.


Contactgegevens

2,0

Slecht

TrustScore 2 uit 5

188 reviews

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2,0

Alle reviews

(188)

20 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Appalling candidate care.

I’ve recently applied for 2 temporary roles with manpower and the service received by the recruitment consultant has been diabolical.

In short.

Application sent
No phone call to discuss application / role.
Email received to arrange interview.
Interview cancelled via email only 1 hour before interview.
Then told role had been filled after chasing for a response.
Applied for another role with the same company VWFS Milton Keynes.
Interview arranged. Again only email contact.
Interview cancelled only 40 minutes pre interview time.
Advised to be rearranged but no contact received despite chasing Charlie in at the Milton Keynes branch.

The communication had been unacceptable. I applied for these roles as I was very serious and hoping to work for this company.

I’d appreciate a response as to why I have been treated so poorly though out the process?

19 mei 2022
Review zonder uitnodiging
Logo Manpower UK Limited

Antwoord van Manpower UK Limited

Hi, I'm sorry to learn you've had a bad experience. If you would like to provide the details via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/ our Customer Services Manager will look into this for you.

Beoordeeld met 1 van de 5 sterren

Time wasters

Time wasters. Awful communication. I was tagged about by them for months. Every single contact was as bad if not worse than the previous one.

22 april 2022
Review zonder uitnodiging
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Antwoord van Manpower UK Limited

Dear Fran, I'm sorry to learn you've had a bad experience. If you would like to provide additional details, please get in touch with us via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/ and our Customer Services will look into this for you.

Beoordeeld met 1 van de 5 sterren

they only make you waste your time with…

they only make you waste your time with lies and excuses.

14 april 2022
Review zonder uitnodiging
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Antwoord van Manpower UK Limited

Dear Daniel, I'm sorry to learn you've had a bad experience. If you would like to provide additional details, please get in touch with us via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/ and our Customer Services will look into this for you.

Beoordeeld met 1 van de 5 sterren

Absolutely appalling service

Absolutely appalling service. Laughed at my husband who speaks English as a second language. He applied to do the driving boot camp and when they rang him he missed the call he rang them back and they were very rude. I was trying to help him and explain what was being said and the call handler was so rude about me. Disgusting service and rude staff.

6 april 2022
Review zonder uitnodiging
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Antwoord van Manpower UK Limited

Dear Katy, I’m sorry to learn you’ve had a bad experience. At Manpower we pride ourselves on the quality of service we offer, therefore should you wish to provide the details via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/ our Customer Services Manager will investigate this for you.

Beoordeeld met 1 van de 5 sterren

Still waiting for P45

Straight forward process to get the temporary role. A job interview then started 3 weeks later.
However, after over month I still haven't received my P45.
Why does it take so long for 1 P45?????

6 april 2022
Review zonder uitnodiging
Logo Manpower UK Limited

Antwoord van Manpower UK Limited

Hi, if your local Manpower representative has been unable to resolve an issue you are experiencing, please get in touch with us by emailing: complaints@manpower.co.uk so that our Customer Services Manager can look into it for you.

Beoordeeld met 1 van de 5 sterren

Awful agency

Awful agency. Wouldn't recommend, adamant i was accepted for a role. I Nobody informed me of my shift times. I had to phone myself, only to find out role has been closed. Communication with applicants is dreadful.

25 maart 2022
Review zonder uitnodiging
Logo Manpower UK Limited

Antwoord van Manpower UK Limited

Hi, I’m sorry to learn you’ve had a bad experience. At Manpower we pride ourselves on the quality of service we offer, therefore should you wish to provide the details via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/, please feel free to do so. We value your comments, as it will assist us in implementing improvements to our service.

Beoordeeld met 1 van de 5 sterren

Impossible to speak to

It is honestly impossible to get through to speak to anyone at this company to help with some issues I have been having. I am convinced nobody even works there... No number to call, and a clearly unmanned support email. I am only using them by force, I would never choose to.

23 maart 2022
Review zonder uitnodiging
Logo Manpower UK Limited

Antwoord van Manpower UK Limited

Hi, I’m sorry to learn you’ve had a bad experience. At Manpower we pride ourselves on the quality of service we offer, therefore should you wish to provide the details via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/, please feel free to do so. We value your comments, as it will assist us in implementing improvements to our service.

Beoordeeld met 1 van de 5 sterren

I would give 0 stars if i could worst…

I would give 0 stars if i could worst agency around avoid at all costs rude staff who make up lies so many agencys out there who are crap but this agency make them look good

7 maart 2022
Review zonder uitnodiging
Logo Manpower UK Limited

Antwoord van Manpower UK Limited

Hi, I’m sorry to learn you’ve had a bad experience. At Manpower we pride ourselves on the quality of service we offer, therefore should you wish to provide the details via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/, please feel free to do so. We value your comments, as it will assist us in implementing improvements to our service.

Beoordeeld met 1 van de 5 sterren

Only been with them a number of weeks…

Only been with them a number of weeks and haven’t been paid on a number of occasions no real process for issues other than the standard 3-5 day response via email and I’m 99% certain the process for vetting the companies you work for are non existent. Human integrity lost through corporate expansion

22 februari 2022
Review zonder uitnodiging
Logo Manpower UK Limited

Antwoord van Manpower UK Limited

Hi, I'm sorry to learn you've had a bad experience. If you would like to provide additional details, please get in touch with us via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/ and our Customer Services Manager will look into this for you.

Beoordeeld met 5 van de 5 sterren

I had a great experience within…

I had a great experience within manpower’s interview process, the interviewer Cheryl Farries was hands up one of the nicest people I have ever spoken with during an interview and made me feel so at ease.

17 februari 2022
Review zonder uitnodiging
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Antwoord van Manpower UK Limited

Dear Kayleigh, thank you for your 5* review. It is very pleasing to learn that your recruitment experience has been an excellent one.

Beoordeeld met 1 van de 5 sterren

Needs improvement - 25th February never use this agency as a pile of poop

I was employed by Manpower from the 30th of November till 12th January this year.

Work was good at Parcel Hub, need to improve vastly in communication hence the score at the top

2nd update since 25th February - 2nd March

Be cautious of this agency as I had no choice but to post what this agency was like till I've got everything rectified. It took me 2 months to get a small pay but at least they've done it but still got the issue about my accrued AL and all I know is I'm with an excellent employer who actually look after their staff now

Further update Friday 13th May 2022

So I've been promised P45 & P60 at the close of day 3rd of May, Did I????? NO

All I've seen is lies and then the Newcastle office has the audicity to try and ask me if I want to work for the company.

It's a shame about how the company is run as you can't even talk to them on the phone and as for the communication via email is atrocious.

I've merely asked for my P45 and HMRC rectified that, now let HMRC deal with this bunch of clowns and hope it's a juicy 5 figure sum. To top that I've got both P60's from Pension company and Ocado so what's holding this buffoon of a company

11 februari 2022
Review zonder uitnodiging
Logo Manpower UK Limited

Antwoord van Manpower UK Limited

Hi, I’m sorry to learn you’ve had a bad experience. At Manpower we pride ourselves on the quality of service we offer, therefore should you wish to provide the details via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/, please feel free to do so. We value your comments, as it will assist us in implementing improvements to our service.

Beoordeeld met 5 van de 5 sterren

Dealt with Matt Ward at the Bristol…

Dealt with Matt Ward at the Bristol Branch, he was very helpful during my spell at Royal Mail and promt at getting back to me with any queries I had. I would recommend.

25 januari 2022
Review zonder uitnodiging
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Antwoord van Manpower UK Limited

Dear Kevin, thank you for your 5* review and recommendation. It is very pleasing to know that our colleague in Bristol is providing an excellent service.

Beoordeeld met 1 van de 5 sterren

Manpower/Royal Mail Role - Appalled at both organisations

I am not spending too much time raising this complaint as I have already wasted hours on an application for a Royal Mail test kit delivery driver.
Applied for the role, had a telephone interview, told verbally that I have secured the role and to complete the vetting information. This was lengthy and I entered a great deal of personal information that is now stored on either Royal Mail systems/Manpower or both.
Received my DBS check paperwork and then chased the Manpower Leeds office today (18/1/22) to find out when the start would be.
Advised by an apologetic call handler that Royal Mail have removed these positions and the roles no longer exist.
Absolutely appalling behaviour, treating people who have spent lots of time completing information which can be just withdrawn at a whim.
Also very very disappointed with Manpower who clearly wouldn't have got in touch to advise of the removal of the roles.
Wont use Manpower or Royal Mail again - scandalous given that companies keep saying they cant fill vacancies - not surprised if this is how companies and recruiters behave.

18 januari 2022
Review zonder uitnodiging
Logo Manpower UK Limited

Antwoord van Manpower UK Limited

Dear Paul, I’m sorry to learn you’ve had a bad experience. At Manpower we pride ourselves on the quality of service we offer, therefore should you wish to provide the details via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/, please feel free to do so. We value your comments, as it will assist us in implementing improvements to our service.

Beoordeeld met 1 van de 5 sterren

Not even got the job yet and I am…

Not even got the job yet and I am thoroughly drained!!!!
I've had to give them one piece of information 4 different times, it's like no one communicates with each other. Can't help but think that they lose my information and at times wonder if some of what they are asking is my job to do or theirs. Really really sorry that I wasted so much time with them when I could have been applying elsewhere. Very annoyed and disappointed, every single morning I wake up and see an email from them I know it will be a headache, after these reviews I would hate to go through all this for them to mess with my pay as well, so. Not gonna work for me.

12 januari 2022
Review zonder uitnodiging
Logo Manpower UK Limited

Antwoord van Manpower UK Limited

Dear Simone, I’m sorry to learn you’ve had a bad experience. At Manpower we pride ourselves on the quality of service we offer, therefore should you wish to provide the details via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/, please feel free to do so. We value your comments, as it will assist us in implementing improvements to our service.

Beoordeeld met 1 van de 5 sterren

Waste of time...

I was interested in government bootcamp upgrade to ADR. Unfortunately my application was rejected without giving a reason. They will reject anybody that wont accept cat in a bag. They need you to change a job after course otherwise they will lose some funding.
You should be more clear about requirements.

20 december 2021
Review zonder uitnodiging
Logo Manpower UK Limited

Antwoord van Manpower UK Limited

Hi, I'm sorry to learn you've had a bad experience. If you would like to provide the details via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/ our Customer Services Manager will look into this for you.

Beoordeeld met 1 van de 5 sterren

If i could have given no stars i would…

If i could have given no stars i would have. Same experience as others on here. Advised i had a position with Royal Mail and to wait for start info. Nothing arrived so i chased Man Power, waited days for a reply to be told position filled! Why say you have a job then position filled? Expressed my disatisfaction via email which was not responded to. Very unprofessional, ill be feeding back to Royal Mail how this was handled.

20 december 2021
Review zonder uitnodiging
Logo Manpower UK Limited

Antwoord van Manpower UK Limited

Hi, I'm sorry to learn you've had a bad experience. If you would like to get in touch with us via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/ our Customer Services Manager will look into this for you.

Beoordeeld met 1 van de 5 sterren

Do not go on their books...

I have dealt with Manpower for some years. They have got from bad to worse. They either got IT issues or issues with their consultants/Advisers who do not play ball. Some of the agency staff are being paid incorrectly because their online timesheets are either being posted late or not at all. This in turn causes issues for staff either not being paid or incorrectly paid then direct the blame to the company trying to input staff times.
Also note, if you do sign up to Manpower, if you want to change to another Agency then you have to stand down for approximately 8 weeks. I would advise anyone to sign up with Pertemps instead. There's less hassle and the staff there are very approachable and will correct any issues sooner rather than later or, in some cases with Manpower, not at all...

17 december 2021
Review zonder uitnodiging
Logo Manpower UK Limited

Antwoord van Manpower UK Limited

I’m sorry to learn you’ve had a bad experience. At Manpower we pride ourselves on the quality of service we offer, therefore should you wish to provide the details via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/, please feel free to do so. We value your comments, as it will assist us in implementing improvements to our service.

Beoordeeld met 1 van de 5 sterren

Applied for part time mail sorter job…

Applied for part time mail sorter job at Royal Mail Atherstone. Was told to attend the depot for registration, which I did and handed over all identity documentation, during this I was the invited for an induction the following week. I was advised that I would receive an email offering shifts and i should confirm which shifts I could work. Three weeks and numerous calls later I have still not received the said email. I have wasted four hours of my life driving and attending the Royal Mail depot for the registration and induction for nothing. I have made numerous calls to the Manpower call centre where they cannot help so they say they will get the local team to call me back but no one ever does. Total waste of time and energy, if you are looking for work i would avoid using this company. Very stressful experience.

15 december 2021
Review zonder uitnodiging
Logo Manpower UK Limited

Antwoord van Manpower UK Limited

I’m sorry to learn you’ve had a bad experience. At Manpower we pride ourselves on the quality of service we offer, therefore should you wish to provide the details via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/, please feel free to do so. We value your comments, as it will assist us in implementing improvements to our service.

Beoordeeld met 1 van de 5 sterren

MANPOWER = letdown

If anyone is thinking of applying for a Royal Mail driving job through these JUST DONT.

I had a phone call back in october 2 days after I applied guy was happy with my responses and then said keep any eye for email regarding documentation we need you to upload. And they also asked how soon could I start I told them immediately. The chap ont he phone was ecstatic as they needed drivers urgently” YEAH RIGHT

Did all the document uploads then the following week got an email to say they “rejected” my right to work doc cause all “4 corners was not visible in the pic”

And up until now I have heard NOTHING you try calling and it goes straight to voicemail and the emails are all non reply emails.

Please don’t waste your time I’ve givin up with this now.

Note to manpower DO NOT MESS WITH PEOLES LIVELIHOODS it’s bloody disgusting.

13 december 2021
Review zonder uitnodiging
Logo Manpower UK Limited

Antwoord van Manpower UK Limited

Hi, I'm sorry to learn you've had a bad experience. If you would like to provide the details via: https://www.manpower.co.uk/staticpages/10375/escalate-a-complaint/, our Customer Services Manager will look into this for you.

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