Manpower UK Limited Reviews 

Very unprofessional passed 1st stage of interview and was told to wait for email for induction within 2-3 days 7 days later still nothing
When I rang they found know anything about it , so my life was on hold for them for 1 week for what ?? Nothing , didn't help i was forwarded to a call center in India

What a waste of time and money. The most lost agency I've ever had access to.

Shame I can’t give a zero.

Quite frankly this is the worst recruitment company I have dealt with in all my years as a contractor. I have no contact person in the company and I’m being passed from pillar to post to get my invoices sent through to my umbrella company. No-body answers the phone or responds to messages. Lots of staff leaving all the time. 6 invoices not paid and the worst of it is they said the other day that I was not on their system! Were they asleep when they issued me the work contract? My advice is not to work through this company if you have a choice. First it was manpower, then Experis and then Taifin I was dealing with and now Taifin is ghosting us. Each is as bad as the other. I will be complaining to their head office when I can track them down that is. Surprised they are still in business!

Also, before my first day of the contract they failed to send me details on whether I needed to go into the office and if so where to go and whom to meet. They said they would have my laptop sent out over the weekend but it didn’t arrive and on Monday morning I ended up going into the office to pick it up. I had to text my Manager directly on the Sunday night to check details. Terrible people to deal with! So incompetent!

Detailed below is my experience in order to help others and hopefully to improve services for future employees:

Pros:
- Job application submission was straightforward.
- Compliance checks pre-employment website was clear and easy to navigate.
- My timesheets were accepted and I was paid on time every week (after meeting the weekly deadline).
- Staff were friendly over the phone/zoom.

Cons:
- Waited well over a month to hear anything regarding start date/next steps of the role I'd accepted (did concern me and nearly abandoned role due to lack of finances)
- Contacted from various MP email addresses during onboarding and departments didn't seem to talk to each other (also Compliance check alerts not always clear and quick to sort). Signposting next steps/expected timescales and clear MP contact details would have been hugely beneficial and avoided much anxiety/confusion - also cutting down on high volumes of phone calls to MP, too.
- The timesheet (Field Glass) submission system wasn't clear for things like bank holidays and overtime (which is also partly the company's mis-communication) but a meeting was only arranged to discuss issues a MONTH into the role and it wasn't realised that the timesheets we were seeing were different to what was expected until this time (an earlier meeting would have been beneficial to avoid this). A few of the new starters on my team had several problems with their timesheets and one of them was regularly not paid which took a lot of time and stress to resolve.
- When leaving I wasn't put on leaver or termination list so it delayed my final pay (holiday pot) by two weeks and P45 by nearly 40 days, all had to be prompted by myself (my advice is that as soon as you do leave, email your Team Leader and the Contractor Care team immediately to avoid any lengthy delays with pay and paperwork).

I do appreciate there are potential issues with any new employer but it was the way it was dealt with more than anything really. Manpower isn’t a new company, so should be used to these sorts of requests/correspondence.

Overall: I am very glad of the opportunity I had to work for a leading company and enjoyed my time at the actual employer. However, I'm generally disappointed with my experience with the job agency, which I felt was ultimately down to a lack of communication and could have been avoided. I really hope it improves for everyone involved, thanks for reading my review.

I am sorry to see so many bad reviews. And sorry that people have had to go through so many issues. I know what it's like to be a job seeker and agencies not get back to you for ages.

I was one of the lucky ones that had a good experience with Manpower. Southampton branch. I wanted to review them as I wanted to gice a shout to Jag Digpal! He has been great over the past 3 years of me working there. He supported me so much through my maternity and mostly through Covid! Thanks Jag!

Everybody that I have spoken to in the Southampton branch has been incredibly helpful! I highly recommend and I hope more people has the same gppd experience that I did.

It was a very strange call I got from Proman asking if I still wanted a job I applied for. This is what happened.
A woman called me from Proman asking if I was still interested in a job I applied for, I asked for information on the job as I've applied for a few with different companies and not sure which this is. The lady huffed and said she needs to open another file for the information. A few seconds later, she starts to read the description of what the job is. When she stops I say "thank you but it's really the pay, hours and shift rota I need" she replied, and I'm still trying to get my head around this....."I don't have that information, you would have to accept the job to know that" and when I asked could they get the information and call me back because, im interested but I can't accept a roll without knowing what I'd be paid for it, she replied "no, this is all the information we have". So......they want me to accept a job offer, go to an interview..... BEFORE I know what hours/ pay / which days are on offer to work???
So to the company in Liverpool asking for FLT drivers.....I think the reason your short on staff is the agency your using.....I don't know anyone that would accept a job.....without knowing what you'd get paid for said job.

They had a job advertised online. Called up at least 10 separate times over 2 weeks with no one getting back to me.

Gave up in the end.
Cow boys - Waste of space - Avoid!!!

Not very professional, Exeter branch. Avoid

Most incompetent place of work, no one is really communicating to each other, and you can only contact them via email.

Only gave 1 star because I had to too.. I would of given none !! No contact at all really for job I applied for, turned upto the job and then when I got there the job I applied for didn’t even exist it was a completely different position which was not suitable. Awful company and awful service. Do not .. I repeat so not use them.

Please do not bother with this trash company, spent my time filling in a form with information I had already given them previously, only for that form to not show the checkboxes necessary for me to submit it.

Also didn't bother to tell me that I didn't need to fill in a ton of information on their compliance check page so I had to phone them up asking about it, I SHOULD NOT HAVE TO DO THIS. Terrible company, avoid at all costs.

Do not work for these. They will mess you about with your pay for weeks and ignore emails and when contacted directly will give you a book of excuses..!

At first I got quick responses but when an interview needed to be scheduled Nicole was almost impossible to get a hold of, I would call back numerous times and kept getting told she’s busy. she wouldn’t even try getting back to me which meant I missed out on the job because Nicole’s priorities were all wrong and it felt like she was avoiding my calls.

the worst agency where irresponsible people work, I wait 2 months for work.

I applied for work with Manpower as a delivery driver during the pandemic and after all the usual checks I was offered work at Royal Mail delivering parcels. I did mention during my telephone interview that I’d had back operations and that I couldn’t walk long distances and I was assured that it was fine because I would be delivering parcels.

3 days into the assignment I was told that I was going on a full walk. After explaining all to the manager I was told to finish the week and move on.

I was then sent to another delivery office where I was delivering parcels but this time I explained to the manager from the start about my condition and the manager made out that things would be ok.
I was delivering up to 140 separate deliveries per day which was quite unusual for “ an agency worker “ but having a parcel company background I was happy to get on with it.

Then came the full round “ Delivery walk “ which I again explained to the manager that I couldn’t physically do it as I then had to increase my pain medication in order to cope with the demands of walking between 7 and 9 miles daily.

I kept asking my contact at Manpower to place me in another job as I was licensed and experienced to drive a C1 vehicle and every time there was nothing but excuses.

I eventually had to leave because my back was taking too much of a pounding.

The Delivery office manager bad mouthed me to Manpower because my contact no longer answers my text messages, I wrote an email to Manpower asking for someone to explain the treatment I have received from them but as you can imagine no one has bothered.

They knew my problems with my back because my contact at Manpower even rang me once to ask me some questions about the pain, treatment etc for a spouse

Maybe Manpower should train their staff to listen and take notice when someone applies for a job and informs them of all the “ what I can do and what I am unable to do “
Also understands that some managers do tell lies rather than tell the truth about the reason why employees leave

Perfect all round service. Thanks.

Avoid at all costs. Left hand does not know what the right hand is doing in ManPower. No professionalism from their staff. Worse experience of my life.
Issues with contract, which took 10 people in ManPower to resolve.
Then issue with logins so could not get see payslips for 6 weeks.
Then payments stopped and another 6 weeks to resolve this.
To top it up, a payment missed and it would take another 10 people to sort out.
Worse company. Miserable staff. If you ask for Apples, they will give you oranges and say enjoy.

Avoiddddddd at all costs.

i started worked and not been paid! when i spoke to fellow agency (manpower workers) then ALL had not been fully paid SHANNON HALLAM could not deliver a newspaper

Terrible. Dulux distribution job came up with two positions, (sales and sales plus driving) . My GF went for the sales position as the driving was more suited to a man as there was heavy lifting. Manpower put her in for sales and gave her an interview date but they put her forward for the driving position by accident. By the time they went to change it the sales job she wanted to go for was filled.
So in a nutshell the woman at manpower may have lost my gf a potential full time job. One thing is my gf has advanced experience in the paint industry and did not need training.
Well done manpower.

24 Jan 21
Welcome to Manpower and congratulations on your new role. Before I started work I was required to complete some documentation. This was time consuming.

10 Feb 21
We potentially have a vacancy coming up...

23 Feb 21
We currently have a vacancy coming up for a...
We expect this to start within the next month.

5 Mar 21
I received a call on my mobile and verbally accepted the job, although this was different from the original role I was offered. I was told training will commence on the 9 Mar 21.

9 Mar 21
I started to train on this day. I completed 3 hours of training. At the end of the training, I was told from the client that I will be contacted directly regarding start/ finish times but I was not contacted once, after the 9 Mar 21. When I asked Manpower what happened, Manpower said... "the client has gone quiet and we have been unable to get any answer as to why you were not informed of any further work." Are you serious? I will say no more!

13 May 21
Manpower terminated my employment without notice.