I bought two fragrances from them for the first time. When I received my order, I found that they were authentic and smelled great. Jhames from customer service was exceptional. Yes, my order was dela... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
This is the tackiest company. Bought some perfumes. One box damaged. Bottle leaking and no spray nozzle. You would think this would be easily rectified. No. Sent photos!! Nothing happened. Requ... Toon meer
Bedrijf heeft geantwoord
Unable to meet expected time lines and seem to avoid refund requests when unable to deliver. I do not recommend.. Order Oct 11 still no updates for in stock items no further response regarding refund... Toon meer
Bedrijf heeft geantwoord
Excellent customer service! I emailed Katiuska on multiple occasions and always got a prompt reply back. She was very professional and went the distance. Spoke to Mary I believe on the phone once an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Maple Prime - a one-stop-shop for discount cosmetics, original perfumes and colognes at attractive prices. Maple Prime was launched with the goal of becoming America’s No.1 perfume and fragrances e-commerce store, and the home of discount cosmetics online. Choose from our enormous selection of fragrances, cosmetics, as well as skincare, haircare, and nail care products. Our fantastic range includes both men and women’s fragrances and body care products. In addition, we stock a full selection of deodorants, shampoos, hair treatments, and styling products, and much, much more.
Contactgegevens
1701 East Elizabeth Avenue, 07036, Linden NJ, Verenigde Staten
- +18552414200
- support@mapleprime.com
- mapleprime.com
3,3
Gemiddeld
240 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Wonderful accessible and so worth it
25 augustus 2025
Antwoord van Maple Prime
Thank you so much for your kind words! We're thrilled to hear you had a wonderful and accessible experience. Your support truly means a lot to us, and we hope to welcome you back again soon!
10/10 experience
Very good experience with this company. Fast shipping and arrived in great condition. Scent I chose is amazing as well.
27 augustus 2025
Antwoord van Maple Prime
Thanks so much! We're so glad you loved the scent and had a smooth experience. Hope to see you again soon!
Absolutely awesome customer servise .
Had an issue with a previous order. They went above and beyond to make it good. Will absolutely recommend them. And will be ordering many more times. Can't beat the prices or customer service.
25 augustus 2025
Antwoord van Maple Prime
Thank you so much for your kind words and support! We're truly glad we could resolve the issue and that you’re happy with both our service and pricing. Your recommendation means a lot to us, and we look forward to having you shop with us again soon.
Exactly what I wanted
Exactly what I wanted. Provided in a timely manner.
Looking forward to another purchase when available.
21 augustus 2025
Antwoord van Maple Prime
Thank you so much for your kind review! We're thrilled to hear the perfume was exactly what you were looking for and that it arrived promptly. We truly appreciate your support and look forward to serving you again soon!
It’s a fake perfume
It’s a fake perfume. I ordered good girl légère which I have owned multiple times and only bought from them because it is no longer available from real retailers like Sephora or Ulta or the likes. They sent me a fake. I can’t believe I paid so much money for a fake. Do not buy anything from them. I will try to contact them to get a refund and update this post.
1 september 2025
Review zonder uitnodiging
Antwoord van Maple Prime
Thank you so much for your kind words! We're thrilled you loved the quality and packaging — we truly appreciate your support!
Great store
I ordered on the 9th and it was supposed to arrive on the 16th but it arrived on the 13th!. I ordered a bottle of bad boy cobalt for. a great price at $76 and it was 100% legit I am a teenager and i think if ur under the age of 21 this would be a perfect blind buy scent
12 augustus 2025
Review zonder uitnodiging
Antwoord van Maple Prime
Thanks so much for the great review! We’re glad your order arrived early and that you’re enjoying Bad Boy Cobalt. It’s a solid choice, especially at that price.
We appreciate your support and hope to serve you again soon!
Love the scent
Love the scent. It's the best Luna rossa ocean I've experienced. Cheap price for a blind buy and I'm very happy with it! Only issue is I paid for expedited shipping and didn't receive it. I did get refunded the shipping fee
21 juli 2025
Antwoord van Maple Prime
Thank you for the great review! We're happy to hear you loved Luna Rossa Ocean and that it was a great blind buy. We look forward to making your next experience even better!
Great products and service
21 juli 2025
Antwoord van Maple Prime
Thank you so much for your kind words! We're glad you’re happy with our products and service. We truly appreciate your support and look forward to serving you again!
The service was great
The service was great the shipping time was excited and almost everyday I received a t message to let me know how the process going.
21 juli 2025
Antwoord van Maple Prime
Thank you for your wonderful review! We're so glad to hear you were happy with the service and shipping updates. We look forward to serving you again soon!
Antwoord van Maple Prime
Thank you for your kind review. We're pleased to hear you were satisfied with the quick shipping and the quality of our products. We truly appreciate your support and look forward to serving you again in the future.
Antwoord van Maple Prime
Thank you for the great review! We're glad to hear your order arrived quickly and met your expectations. We appreciate your support and look forward to serving you again!
Antwoord van Maple Prime
Thank you for your fantastic review! We're thrilled to hear you were impressed with our products, prices, and prompt service. Your support means a lot to us, and we look forward to serving you again!
Antwoord van Maple Prime
Thank you for the kind review! We're glad to hear you had a great shopping experience and that your order arrived quickly. We truly appreciate your support and look forward to serving you again!
Antwoord van Maple Prime
Thank you for your kind words! We're thrilled you loved the product and appreciated the fast shipping. Looking forward to serving you again!
Antwoord van Maple Prime
Thanks so much for your feedback! We're glad you were happy with the fast shipping and price. Hope to serve you again soon!
Trustworthy company
Trustworthy company, they will make things right for you otherwise they have great products and prices.
23 juni 2025
Antwoord van Maple Prime
Thank you so much for your kind words! We're truly grateful for your trust and support. At Maple Prime, we always aim to do right by our customers, and we're so glad to hear you’re happy with our products, prices, and service. We look forward to serving you again soon!
Antwoord van Maple Prime
Thanks so much! We're glad you’re happy with the cologne and fast shipping. We appreciate your support!
The product was well packaged and even…
The product was well packaged and even had samples
23 juni 2025
Antwoord van Maple Prime
Thank you! We're glad you were happy with the packaging. We truly appreciate your support!
Antwoord van Maple Prime
Thanks so much! We're glad you were happy with the shipping and price. Come back anytime!
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