I ordered a personalised star map with the date of our wedding night and it was absolutely perfect. The print quality is fantastic and it looks beautiful in the frame. Delivery was much quicker than e... Toon meer
Bedrijf heeft geantwoord
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Lovely quick and easy site to use, quick delivery and wonderful Star map for our daughters 1st wedding anniversary present
Bedrijf heeft geantwoord
Arrived promptly, the map is nice but very disappointed with the frame. It looks and feels really cheap quality. I was expecting much more to be honest. I've looked at the prices of frames and this is... Toon meer
Bedrijf heeft geantwoord
The fastest delivery ever, well packed including plastic cover on the frame. Unfortunately the wooden frame wasn’t of the best quality so I would suggest just buying the print if you’re looking for a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Personalised Night Sky Star Maps From Our UK Website, Fast Delivery & UK Support 7 Days a Week. Buy Your Personalised Star Map Gift & Customise online. Live chat, Freephone & Fast Email Reply Support
Contactgegevens
W2 Business Centre, Wellington Street,, CF11 9BE, Cardiff, Verenigd Koninkrijk
- 08000 23 54 52
- support@mapsformoments.co.uk
- mapsformoments.co.uk
4,2
Goed
3K reviews
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The star map itself is lovely
The star map itself is lovely, very good quality, however I also added the frame onto it and I was very disappointed, the frame i got was tiny and can barely fit half the star map, £7 add on and it’s useless
Other than the frame I was happy with my product, I would order again, just not with the frame next time haha
12 december 2022
Antwoord van Maps For Moments
Hi Martina, thank you for your review. I am happy to hear that overall you are happy with your order!
I can see you purchased the White Hanger as an extra add on for your NightSky Poster. Would you be able to send us images of the frame/poster together so we can advise you further on the fitting. Please send to support@mapsformoments.co.uk and we would love to help - Paige CS
Great customer service and quality of…
Great customer service and quality of the product
21 december 2022
Antwoord van Maps For Moments
Thank you for your review Nicholas. I'm thrilled to hear that we were able to resolve your queries quickly and successfully, and I hope that your night sky registration experience was a good one all round! - Kim, CS
Antwoord van Maps For Moments
Thank you for your review. I'm so pleased to hear that you love our unique space themed gifts :) - Kim, CS
Quick and easy service
Quick and easy service. Although it looks great on the website, when it arrived it was 100x even better.
16 november 2022
Antwoord van Maps For Moments
Thank you for your review. I'm so thrilled that we managed to exceed your expectations, and that you were happy with everything here at Maps For Moments! - Kim, CS
I still haven’t received my parcel or a…
I still haven’t received my parcel or a confirmation email so to receive a email asking how my experience was is a bit of a joke. I ordered my parcel 10 days ago with the promise of it being delivered within 1-3 days. I am still waiting…. I have rang your helpline just to be told that it should be here in a few days. That was 4 days ago.
21 december 2022
Antwoord van Maps For Moments
Hi James, Thank you for your review. I am sorry to hear you did not receive your order in the specified timeframe on our website.
I can see that your order was placed on the 11th December and dispatched the next day by our warehouse team. I must advise that due to Royal Mail strikes which were ongoing throughout December, our customers were unfortunately affected. Although courier delays are out of our control, we understand the frustration caused.
I can see since this issue was raised, my colleague arranged to resend your order with special next day delivery on the 21st December and according to the tracking information this was received on the 22nd the next working day - Paige CS
Fantastic product
Fantastic product, good quality, great price, fast delivery - brilliant present 👍🏻
16 december 2022
Antwoord van Maps For Moments
Thank you for your review Lisa. Whatever the occasion, dedicating a Night sky poster after a loved one truly is a unique and special gift to give :) - Kim, CS
The star map itself is wonderful…
The star map itself is wonderful and never disappoints, this is my third purchase. However, this time round I decided to add a frame which was a big mistake. The frame is cheap and flimsy it takes away from the special sentiment of the content. I will certainly replace the frame - didn’t expect a poor quality frame from this company what a waste of money. I would recommend the star map to anyone but the frame are to be avoided.
16 december 2022
Antwoord van Maps For Moments
Hi Jay, thank you for your review. We're glad to hear that you're overall happy with your order however I'm sorry for any disappointment stemming from the frame included in your order. We always aim to provide our customers with a variety of framing options to ensure their star map gift is beautiful, however if you are dissatisfied with your frame or any other item in your order, we're happy to accept this returned to our warehouse for a refund. A member of our team will be in touch shortly to see if this is something you would like to arrange :) ~Ryan T
Antwoord van Maps For Moments
Thank you for your review Karen. I am so glad that you agree when we say a night sky poster is a great personalised gift idea! - Kim, CS
Super quick delivery
Super quick delivery! Product came more amazing than expected. Will definitely be purchasing in the future.
7 december 2022
Antwoord van Maps For Moments
Thank you for your review Chelsea. We really do take pride in our products and I am over the moon to know that you are pleased with your purchase. - Kim, CS
Antwoord van Maps For Moments
Thank you for your review Michael. I'm so glad that we were able to assist in such a timely manner - I hope that your night sky poster was everything that you wanted it to be when it arrived! - Kim, CS
I ordered this product over a month…
I ordered this product over a month again and it has yet to arrive
16 december 2022
Antwoord van Maps For Moments
Hi Sophie, thank you for your review and I am very sorry to hear this. I can see your order was placed on the 24th November and dispatched the very next day.
Due to Royal Mail strikes there were unfortunately some delays and although these delays are out of our control, we're very sorry for any inconvenience caused.
I can see from the tracking information that your order was delivered on the 15th December. If you have any queries or concerns please email us on support@mapsformoments.co.uk so we can help you further - Paige CS
The star map looks good
The star map looks good, however, it came in a cheap, flimsy frame. I intend to buy a better frame before giving the star map as a gift. Delivery time was good. Ordering was easy. Overall a potentially good experience that was spoilt by the cheap frame.
5 december 2022
Antwoord van Maps For Moments
Hi Mike, thank you for your review. I am sorry to hear you are unhappy with the quality of your frame. We appreciate customer feedback and will be sure to pass these comments on for future reference - Paige CS
A special way to celebrate special moments
I love these maps. I have given them as gifts to my husband for our wedding and when we adopted each of our 3 children.
8 december 2022
Antwoord van Maps For Moments
Hi, Thank you for your review. We truly do believe that personalising a night sky poster after a loved one is one of the most special gifts to give, and so I'm so pleased to hear that you agree! - Paige CS
Broken Frame delivered
Package has arrived with the frame broken.
Print is great but black frame is completely smashed at corner
7 december 2022
Antwoord van Maps For Moments
Hi Eliza, Thank you for your review. I am sorry to hear you received your frame damaged. Our products go through a quality control check before dispatch and believe this would have been caused during transit with the courier. I can see that we resent you a replacement frame on the 7th December which was delivered to you on the 8th December :) - Paige CS
Antwoord van Maps For Moments
Hi Pete, Thank you for your review. Dedicating a night sky poster after a loved one is an astronomical gift idea - but that doesn't mean the process to do so should be! - Paige CS
Lovely quality & arrived quickly!
20 november 2022
Antwoord van Maps For Moments
Hi Melanie, Thank you for your review. I'm so pleased to hear that you had such a positive night sky registration experience, from ordering and delivery, to the product itself :) - Paige CS
It would have been 5 stars but…
It would have been 5 stars but unfortunately the corner of the print was bent when it arrived.
Great service and fast delivery even with postal strikes
4 december 2022
Antwoord van Maps For Moments
Hi Luce, Thank you for your review. I am sorry to hear this! Our products go through a quality control check before dispatch and believe this may have been caused during transit with the courier. We would be more than happy to take a look into this for you if you would like to send us images of the poster. You can send them to our customer support team on support@mapsformoments.co.uk - Paige CS
Antwoord van Maps For Moments
Hi Trog, Thank you for your review and for personalising your night sky poster with us! - Paige CS
The fastest delivery ever
The fastest delivery ever, well packed including plastic cover on the frame. Unfortunately the wooden frame wasn’t of the best quality so I would suggest just buying the print if you’re looking for a high quality frame. Other than that, poster was beautiful.
29 november 2022
Antwoord van Maps For Moments
Hi Vanessa, Thank you for your review. I am happy to hear you arrived your order quickly and efficiently! We appreciate the comments regarding the frame and will take this feedback on board for future reference - Paige CS
Very helpful and great item
23 november 2022
Antwoord van Maps For Moments
Hi Mr & Mrs Thompson, Thank you for your review. I'm over the moon to hear how happy you are with your Night sky gift! - Paige CS
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