Great variety of watches to choose from. The staff are amazing and very knowledgeable about their products. From a personal standpoint they are a company I’m building a relationship with and happy... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great range of good value jewellery and very attentive staff willing to perform multiple requests to try different products. They gave sensible advice without being pushy and genuinely appeared to be... Toon meer
Absolutely fabulous lady (terrible with remembering names but she has dark hair (Julie?)) who works in the Northallerton store, she helped me build my Pandora bracelet perfectly and was so patient wit... Toon meer
Bedrijf heeft geantwoord
I order an Edge sculpture. I telephoned ahead to check if had it in stock and spoke to someone. They sent it from one of their stores. The sculpture arrived packaged well and in perfect condition. The... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Since the first store opened in 1980, Market Cross Jewellers has grown to be recognised as one of the biggest independent Jewellers in the UK with 12 stores across the North East of England.
Contactgegevens
4,8
Uitstekend
895 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I knew I couldn't be in for the parcel…
I knew I couldn't be in for the parcel to be dropped off,after contacting market cross,they arranged for it to be dropped at my local branch for collection.Very pleased with the level of help and professionalism shown.I am an extremely happy customer
19 maart 2026
Review zonder uitnodiging
Best price I could find for the watch I…
Best price I could find for the watch I wanted and next day delivery included. Top marks!
13 maart 2026
Review zonder uitnodiging
Antwoord van Market Cross Jewellers
Hi Steve,
Thanks for leaving such a fantastic review. We are delighted that you had such a great experience.
We look forward to assisting you again in the future!
Bought a watch from here
Bought a watch from here. Absolutely 1st class service and I would totally recommend.
28 februari 2026
Review zonder uitnodiging
Antwoord van Market Cross Jewellers
Hi Alasdair,
Thanks for taking the time to leave such a positive review.
Your trust and recommendation truly mean a lot to us, and we look forward to assisting you again in the future.
Best wishes,
The Market Cross Jewellers Team
Great experience
Great experience! I bought a hard to find Swarovski ornament for a gift and the service was excellent-from ordering to next day delivery, which arrived on time and well packaged. The recipient loved the gift.
13 februari 2026
Review zonder uitnodiging
Antwoord van Market Cross Jewellers
Hi Tracy,
Thank you for your lovely review!
It’s wonderful to know that your experience - from ordering to delivery - was smooth and enjoyable. We really appreciate your kind words and look forward to helping you with future gifts!
Best wishes,
The Market Cross Jewellers Team
Great service as always
Great service, fast and efficient and at an excellent price.
11 februari 2026
Review zonder uitnodiging
Antwoord van Market Cross Jewellers
Hi Marc,
Thanks so much for leaving such a fantastic review! We are delighted that you had such a great experience.
We look forward to assisting you again in the future!
Great experience
I recently bought a 19 year old Planet Ocean on-line. The watch is in very good condition for the age and running well. Communication with the on-line team was quick and very helpful, the watch bracelet was resized and the watch dispatched as I had requested.
A really good experience.
18 februari 2026
Review zonder uitnodiging
Antwoord van Market Cross Jewellers
Hi Steve,
Thank you for sharing your experience! We are delighted to hear that you had such a great experience.
We really appreciate your kind words. Enjoy your new timepiece, and we look forward to assisting you again in the future!
Best wishes,
The Market Cross Jewellers Team
Great Customer Service at Teeside Park
We recently required a chain repair and ring resizing and took both items to MCJ at Teeside Park. We received excellent service in a timely manner and the results of the repairs carried out were to a high standard and we were delighted. All the staff we came into contact with were very pleasant, professional and delivered excellent customer service. We would have no hesitation in using or recommending this branch again. Thank you
19 februari 2026
Review zonder uitnodiging
Antwoord van Market Cross Jewellers
Hi Hugh,
Thank you for taking the time to share such a wonderful review. We are delighted to hear that you were pleased with your recent experience at our Teesside Park store, we will be sure to pass on your kind words to the team.
We truly appreciate your support and look forward to welcoming you back to Market Cross Jewellers again in the future.
Best wishes,
The Market Cross Jewellers Team
Fantastic, personal service once again
Fantastic, personal service — friendly, attentive, and truly made me feel valued. Highly recommend!
17 februari 2026
Review zonder uitnodiging
Antwoord van Market Cross Jewellers
Hi Stephen,
Thank you so much for your kind words and for taking the time to leave us such a lovely review. We are delighted to hear that you had a fantastic experience. Providing friendly service is exactly what we strive for at Market Cross Jewellers.
Your recommendation truly means a lot to us, and we look forward to welcoming you again in the future.
Best wishes,
The Market Cross Jewellers Team
Fast delivery good price
Fast delivery good price . Nice watch and happy with purchase.
21 januari 2026
Review zonder uitnodiging
Excellent service
Found the watch I wanted at a great price. Good communication, delivered promptly and no issues at all. Highly recommend, many thanks!
30 januari 2026
Review zonder uitnodiging
A great buying experience from start to finish.
I recently purchased an Omega from the folk at Market Cross. I dealt with Adam and Ryan who were both fantastic, and answered my questions in a timely and polite manner. This is my second big purchase with them, and it was as seamless as the first time.
The watch I initially wanted was out of stock, but I was assured another could be reserved for me. As soon as it was available I paid and the watch was delivered the very next working day, in superb packaging, and of course in perfect condition.
If you're looking to expand your watch or jewellery collection, don't hesitate to deal with the team at Market Cross Jewellers.
29 januari 2026
Review zonder uitnodiging
Antwoord van Market Cross Jewellers
Hi Jim,
Thanks for taking the time to leave such a positive, detailed review. We are delighted to hear that your second experience with Market Cross Jewellers was just as seamless as the first. Adam and Ryan will be especially pleased to know their support and communication made a difference - we will be sure to pass on your kind words to them.
Your trust and recommendation truly mean a lot to us, and we look forward to assisting you again in the future.
Best wishes,
The Market Cross Jewellers Team
Professional, Fast, Reliable
I had the absolute best experience with Market Cross Jewellers, I wanted a item that was out of stock and the customer service on the phone was able to locate the item for me, send me a purchase link and I was able to make a speedy payment and the item arrived next day. Super pleased and will definitely shop again.
21 januari 2026
Review zonder uitnodiging
Antwoord van Market Cross Jewellers
Hi Mehul,
Thanks for leaving such a fab review.
We are delighted to hear that our team was able to help locate the item you were looking for and make the whole process quick and easy for you.
Your kind words really mean a lot to us, and we very much look forward to welcoming you back to Market Cross Jewellers again soon.
Hi I was looking everywhere for a seiko…
Hi I was looking everywhere for a seiko Prospex alpinist gmt with the black face and the only place who had it in stock was market cross Jewellers and it's an amazing watch and the service from market Cross was absolutely brilliant no problems at all it was first class plus a hand written note came with the watch 👍 the seiko is such a beautiful watch I have so many watches but I have been wearing the seiko non stop I definitely recommend it and I highly recommend MCJ to anyone who is looking for that special watch or jewellery 👍👍
20 januari 2026
Review zonder uitnodiging
Antwoord van Market Cross Jewellers
Hi Shane,
Thank you so much for such a positive, detailed review! We are absolutely delighted to hear that you found the watch you were searching for and that you are enjoying it so much.
It’s also great to know our service met your expectations, your recommendation means a great deal to us. Thanks again for choosing Market Cross Jewellers, and we hope to help you find another special piece in the future!
Lovely charm for Nomination bracelet
Lovely charm for Nomination bracelet, great price and arrived so quickly. I Will definitely be buying again from this shop! Totally recommended.
17 januari 2026
Review zonder uitnodiging
Antwoord van Market Cross Jewellers
Hi Laura,
Thanks so much for your wonderful review! It's great to know that your order arrived swiftly and safely and look forward to welcoming you back again soon.
Best wishes,
The Market Cross Jewellers Team
Excellent Service
Recently bought a Tudor Black Bay 54 Lagoon Blue from Market Cross, from initial enquiry to buying and receiving was excellent. So helpful I would not hesitate to buy from them again. Ryan was particularly helpful.
19 januari 2026
Review zonder uitnodiging
Antwoord van Market Cross Jewellers
Thank you very much for taking the time to leave such a kind review. It’s great to know that Ryan was able to be so helpful - we will be sure to pass on your kind words to him.
Your recommendation really means a lot to us, and we look forward to welcoming you back to Market Cross Jewellers in the future!
Good experience
Good experience, great price on a hard to find Swarovski crystal. Item was well packaged with quick delivery and good communication, very happy, many thanks.
31 december 2025
Review zonder uitnodiging
Antwoord van Market Cross Jewellers
Hi Tim,
Thanks for your lovely review! It’s especially nice to know our communication made a difference. Your kind feedback truly means a lot to the team.
We hope to welcome you back again soon!
Best wishes,
The Market Cross Jewellers Team
Speedy delivery
Easy to find what I wanted on the website. Fast delivery.
15 januari 2026
Review zonder uitnodiging
Antwoord van Market Cross Jewellers
Thank you for your kind feedback. We are delighted to hear that you found our website easy to use and that your order arrived quickly.
Providing a smooth online experience is really important to us, so it’s great to know we got it right.
We hope to welcome you back to Market Cross Jewellers again soon.
Excellent service and price
This website I found on a Google search. It was offering me a great price on the Swarovski item I was looking for . The company kept me up to date on the transaction and it was posted so promptly to me , by Royal Mail, guaranteed delivery. All so smooth with excellent communication. I’d certainly use them again.
11 januari 2026
Review zonder uitnodiging
Antwoord van Market Cross Jewellers
Thank you for taking the time to leave such a wonderful review!
It's great to know that you found us easily, were happy with the price, and that everything from communication to delivery went smoothly.
We look forward to welcoming you back again in the future!
Best wishes,
The Market Cross Jewellers
Excellent service
6 januari 2026
Review zonder uitnodiging
Antwoord van Market Cross Jewellers
Thank you for your kind feedback. We are delighted to hear that you were pleased with our service and truly appreciate you taking the time to leave a review.
We hope to welcome you back again soon!
Exceptional business
I don’t usually write reviews, but on this occasion I felt it was important to share my experience following the purchase of my new Omega SMP300 from Marketcross.
From the initial enquiry, the whole process was seamless, friendly, and professional, with exceptional service throughout. A big thank you to Matthew at the Middlesbrough store for his knowledge and support 🙏
The watch itself is absolutely stunning and has exceeded my expectations.
Highly recommended 👍
20 januari 2026
Review zonder uitnodiging
Antwoord van Market Cross Jewellers
Hi David,
Thank you for taking the time to share such a detailed review.
We are delighted to hear that your experience with us was seamless from start to finish and that your new Omega has exceeded your expectations.
A special thank you for your kind words about Matthew at our Middlesbrough store - we will be sure to pass them on.
Your recommendation means a great deal to us, and we hope you enjoy your watch for many years to come!
Best wishes,
The Market Cross Jewellers Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.