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Beoordeeld met 1 van de 5 sterren

`is it a scam? Order made 28 february and not received until today, 12 March. the name says "The MARK RYDEN Canada" but in fact package is shipped from mainland China. Their deleivery partner claimed... Toon meer

Beoordeeld met 1 van de 5 sterren

Chinese company, not Canadian as portrayed. I ordered two backpacks. One was okay and fit my needs. The other looked low quality compared to the product shot. I actually received two of the poo... Toon meer

Beoordeeld met 1 van de 5 sterren

The backpack I ordered (Navarro, 17 inch) is of utterly poor quality. The left strap tore after approx. 6 months (fixed it at my own cost), and the zipper began tearing away after roughly a year. Of c... Toon meer

Beoordeeld met 1 van de 5 sterren

The company did not deliver the product and is not replying emails. Writing a review here to see if I can get their attention, otherwise I'll have no choice but to reverse the credit card charge. Th... Toon meer

Bedrijfsgegevens

  1. Koffer- en tassenwinkel
  2. Tassenwinkel

Informatie afkomstig van verschillende externe bronnen

Mark Ryden Canada is proud to be a member of the Mark Ryden Brand, and we are dedicated to hand picking the very best section of the collection for our customers. We may be new to the family but we are already shaking things up. Our approach is to bring you the most stylish tech savvy backpacks and accessories period. We understand the landscape, our cities and schools and our only goal is to kit you out with the very best gear for your lifestyle. Our dedication doesn’t end there either. Here’s more good stuff. When we became an official authorized Mark Ryden representative, we took on a huge responsibility of being a part of an amazing team. With that in mind, we also wanted to shake things up a bit and really reach out to you, the people that buy our product and earn your trust. Moving forward, as we launch in Canada, we want you to know that when you purchase any Mark Ryden products, we will always have your "BACK" (no pun intended) and offer you complete customer support and return guarantees, along with super fast shipping from our Canadian warehouse along with full customer support. We will always get you your products as quickly as possible and if there are ever any problems with your order, we will work with you directly to immediately create a solution. We love what we do and we are grateful that you chose our products. In return, we hold ourselves to a higher level and are dedicated to always offering you the very best in tech savvy wearables, and customer experience. Thank You Mark Ryden Canada


Contactgegevens

1,4

Zeer slecht

TrustScore 1.5 uit 5

232 reviews

5 sterren
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1 ster

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Beoordeeld met 3 van de 5 sterren

Great design, overpriced, China made

Bag took 2 months to come in, likely due to COVID-19 so that's fine. The company is heavily marketed as a Canadian brand but the bag is 100% from china. External water resistant material feels of good quality but the zippers and inner lining is all of poor cost saving materials. For such a small bag priced this high I'd expect the company to go for the higher end materials throughout -especially since it's made in China. I'd be willing to understand price versus quality if it was made in Canada. My last bag was a Dakine which was around the same price but lasted 13 years of extensive use. This will be the only bag from this company that I purchase. I will note that the design and layout of the bag interior is great, just needs better material.

28 mei 2020
Review zonder uitnodiging
Logo Mark Ryden Canada

Antwoord van Mark Ryden Canada

Hi Jordan thanks for the review and Im sorry your not truly happy with your purchase. We are the Canadian representatives to the Brand and this is why we are called Mark Ryden Canada. I searched your purchase date and the bag actually took just over 3 weeks to arrive and not 2 months and yes this was due to Covid-19. Another reason it may have taken a bit longer than usual to arrive was that this model was out of stock at our Canadian warehouse as mentioned on our product page and it shipped direct from our manufacturer. If there is anything we can do please let us know. We will also take into consideration your ideas regarding inner materials. Thank You

Beoordeeld met 5 van de 5 sterren

J,ai trouvé le sac que je désirais

J,ai trouvé le sac que je désirais, rapidement, sur un site très facile a consulter. J,ai commandé et reçu mon sac très rapidement. Merci de créer des produits aussi classes et séduisants a des prix très attractifs, et avec un service de livraison au Canada très rapide.de quelques jours.

Merci encore et je prévois commander quelques sacs dans les prochaines semaines.

16 mei 2020
Review zonder uitnodiging
Logo Mark Ryden Canada

Antwoord van Mark Ryden Canada

Thanks for the amazing review, 🙌. Enjoy your backpack!!!

Beoordeeld met 5 van de 5 sterren

Great bag period,best bag i have ever…

Great bag period,best bag i have ever had,workmanship on the bag is reall good,lots of room plenty of padding where it counts,just a all round great bag 👍

6 mei 2020
Review zonder uitnodiging
Logo Mark Ryden Canada

Antwoord van Mark Ryden Canada

Thanks for the review, very much appreciated. Enjoy your bag!!!

Beoordeeld met 5 van de 5 sterren

I think I had a great experience

I think I had a great experience. As promised I got within a timely fashion, a durable stylish backpack delivered to me. It was / is in a mint condition, I have yet to use it outdoors, but I trust it has quality and longevity to hold up against the elements once I travel with it.

I am contemplating getting for my 2nd laptop another Mark Ryden Backpack, and just trying to see if i can get a good online discount before doing so.

Thanks !!

3 mei 2020
Review zonder uitnodiging
Logo Mark Ryden Canada

Antwoord van Mark Ryden Canada

Thanks for the review, we appreciate the kind words. Enjoy your backpack!!

Beoordeeld met 5 van de 5 sterren

The bag was great!

The bag was great! Even bigger than I thought, fits all my son’s VR equipment and books.

1 mei 2020
Review zonder uitnodiging
Logo Mark Ryden Canada

Antwoord van Mark Ryden Canada

Thanks for the review. Enjoy your backpack!!!!

Beoordeeld met 5 van de 5 sterren

Great design and durability

Bought a business backpack as a gift for my husband. He loves it! It’s smart design and ruggedness are impressive.

16 april 2020
Review zonder uitnodiging
Logo Mark Ryden Canada

Antwoord van Mark Ryden Canada

Thanks for the review. Enjoy your bag!!! 🙌

Beoordeeld met 5 van de 5 sterren

Love the bag

Love the bag. It's the right size yet spacious, easy to carry, not heavy or buy, and nice to look at.

31 maart 2020
Review zonder uitnodiging
Logo Mark Ryden Canada

Antwoord van Mark Ryden Canada

Thanks for the review. Enjoy your bag!!!!

Beoordeeld met 5 van de 5 sterren

Exactly what I was looking for!

I spent about a month looking for a backpack that hit all the blocks on my list: all black, minimalist, rain-resistant, expandable, and comfortable. This bag did the job and then some! No complaints from me. Works great, have everything I need and more. If I ever need another bag, I’ll be sure to come here first.

30 maart 2020
Review zonder uitnodiging
Logo Mark Ryden Canada

Antwoord van Mark Ryden Canada

Thanks for the review, very much appreciated. Enjoy your backpack!!

Beoordeeld met 2 van de 5 sterren

I wasn't overly pleased with the bag

I wasn't overly pleased with the bag, wrote that on my review. All I got was thank you for your review.

20 maart 2020
Review zonder uitnodiging
Logo Mark Ryden Canada

Antwoord van Mark Ryden Canada

Hi Andrew please contact us at info@markrydencanada.com with your issue.

Beoordeeld met 5 van de 5 sterren

Backpack

Very impressed with bag, so we bought two. We had some issues with getting the second bag here, but this company took care of us. Excellent customer service. I would definitely recommend this company

14 maart 2020
Review zonder uitnodiging
Logo Mark Ryden Canada

Antwoord van Mark Ryden Canada

Thanks for the review and kind words, much appreciated. We are always here to help, enjoy our bags!!!!

Beoordeeld met 5 van de 5 sterren

Best backpack for travel

Best backpack for travel! I’m so happy with my purchase

6 maart 2020
Review zonder uitnodiging
Logo Mark Ryden Canada

Antwoord van Mark Ryden Canada

Thanks for the review, glad to hear you love it. Enjoy your backpack!!

Beoordeeld met 5 van de 5 sterren

Customer service is second to none

Customer service is second to none!

I loved their prompt response and help during purchase.

The bag is durable and just as it advertises.
It depends on the model but it is on the heavier side when it come to the weight but worth it!

5 maart 2020
Review zonder uitnodiging
Logo Mark Ryden Canada

Antwoord van Mark Ryden Canada

Thanks for the review and for the kind words, very much appreciated. Enjoy your bag!!!!

Beoordeeld met 5 van de 5 sterren

Slick bag

Slick bag, plenty of pockets for all purposes. Keeps everything dry on a rainy day.

5 maart 2020
Review zonder uitnodiging
Logo Mark Ryden Canada

Antwoord van Mark Ryden Canada

Thanks for the review. Enjoy your bag!!!

Beoordeeld met 5 van de 5 sterren

Love the backpack

Love the backpack. Great customer feedback to my queries

5 maart 2020
Review zonder uitnodiging
Logo Mark Ryden Canada

Antwoord van Mark Ryden Canada

Thanks for the review and the kind words. Enjoy your bag!!

Beoordeeld met 5 van de 5 sterren

Excellent but.....

purchase process, product and your service can only be rated as first class.
But it’s hard to understand product was sitting in Dubai for four days (plus weekend) waiting for pick up.
But no complaints since I am very happy with my Fresh backpack.

12 februari 2020
Review zonder uitnodiging
Logo Mark Ryden Canada

Antwoord van Mark Ryden Canada

Thank you very much for the kind words, much appreciated. Enjoy your backpack!!!!

Beoordeeld met 5 van de 5 sterren

Very very pleased

Quality is excellent! Style is amazing. I'm so pleased with the service and backpack itself. Thank you!

9 februari 2020
Review zonder uitnodiging
Logo Mark Ryden Canada

Antwoord van Mark Ryden Canada

Thanks for the review. Enjoy your backpack!!!

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