`is it a scam? Order made 28 february and not received until today, 12 March. the name says "The MARK RYDEN Canada" but in fact package is shipped from mainland China. Their deleivery partner claimed... Toon meer
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Lees wat reviewers zeggen
Chinese company, not Canadian as portrayed. I ordered two backpacks. One was okay and fit my needs. The other looked low quality compared to the product shot. I actually received two of the poo... Toon meer
The backpack I ordered (Navarro, 17 inch) is of utterly poor quality. The left strap tore after approx. 6 months (fixed it at my own cost), and the zipper began tearing away after roughly a year. Of c... Toon meer
The company did not deliver the product and is not replying emails. Writing a review here to see if I can get their attention, otherwise I'll have no choice but to reverse the credit card charge. Th... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Mark Ryden Canada is proud to be a member of the Mark Ryden Brand, and we are dedicated to hand picking the very best section of the collection for our customers. We may be new to the family but we are already shaking things up. Our approach is to bring you the most stylish tech savvy backpacks and accessories period. We understand the landscape, our cities and schools and our only goal is to kit you out with the very best gear for your lifestyle. Our dedication doesn’t end there either. Here’s more good stuff. When we became an official authorized Mark Ryden representative, we took on a huge responsibility of being a part of an amazing team. With that in mind, we also wanted to shake things up a bit and really reach out to you, the people that buy our product and earn your trust. Moving forward, as we launch in Canada, we want you to know that when you purchase any Mark Ryden products, we will always have your "BACK" (no pun intended) and offer you complete customer support and return guarantees, along with super fast shipping from our Canadian warehouse along with full customer support. We will always get you your products as quickly as possible and if there are ever any problems with your order, we will work with you directly to immediately create a solution. We love what we do and we are grateful that you chose our products. In return, we hold ourselves to a higher level and are dedicated to always offering you the very best in tech savvy wearables, and customer experience. Thank You Mark Ryden Canada
Contactgegevens
649 College St., M6G1B7, Toronto, Canada
- info@markrydencanada.com
- markrydencanada.com
1,4
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232 reviews
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Antwoord van Mark Ryden Canada
Thanks for the review, we are always glad to help. Enjoy your bag!!🙌
Antwoord van Mark Ryden Canada
Thanks for the review and the kind words. Enjoy your bag!!! 😀
Great capacity and flexibility
Great capacity and flexibility. Good quality material and zippers. Comfortable.
18 juli 2020
Review zonder uitnodiging
Antwoord van Mark Ryden Canada
Thanks for the review. Enjoy your bag!! 🙌
Great bag
One of the best back bag I've ever owned, I recomend it.
18 juli 2020
Review zonder uitnodiging
Antwoord van Mark Ryden Canada
Thanks for the review. Enjoy your backpack!! 👍
Happy with my purchase
Great customer service, wide selection of products, very reasonable price.
17 juli 2020
Review zonder uitnodiging
Antwoord van Mark Ryden Canada
Thanks for the review. Enjoy your bag!! 😀
My son loved the bag-all the zippers…
My son loved the bag-all the zippers and compartments. Very well made and we are very happy.
12 juli 2020
Review zonder uitnodiging
Antwoord van Mark Ryden Canada
Thanks for the review. Enjoy your bag!! 😀
amazing bag and great service!
12 juli 2020
Review zonder uitnodiging
Antwoord van Mark Ryden Canada
Thanks for the review and for the kind words. Enjoy your bag 😀
I love the backpack
I love the backpack. It’s got so many compartments, and I am someone to keep everything in my backpack. It’s the perfect bag. Stylish, and sturdy. Will definitely buy more from Mark Ryden
10 juli 2020
Review zonder uitnodiging
Antwoord van Mark Ryden Canada
Thanks for the review. Enjoy your backpack!! 👍
Perfect
The backpack is beautiful and perfect. Resistant and light material, strong zippers. Ideal for short and medium trips.
9 juli 2020
Review zonder uitnodiging
Antwoord van Mark Ryden Canada
Thanks for the review. Enjoy your backpack!! 👍
I love the bag so far..
I love the bag so far... and the folks at Mark Rides had given me an upgrade to my bag.
8 juli 2020
Review zonder uitnodiging
Antwoord van Mark Ryden Canada
Thanks for the review. Enjoy your backpack!! 😀
The service with Mark Ryden was…excellent. Shipping options, not so much.
The service with Mark Ryden was excellent. I was really disappointed with the shipping options - having to opt for Canada Post was not the best. We received the package later than expected and we could not get precise details on the shipping date. I realize that this has nothing to do with Mark Ryden’s service.
7 juli 2020
Review zonder uitnodiging
Antwoord van Mark Ryden Canada
Thanks for the review and for the kind words. We are truly sorry Canada Post took longer than expected to deliver your bag. Covid has taken a toll on all services they provide. Enjoy your bag!! 😀
It’s a great bag
It’s a great bag! Looks very sharp. Great craftsmanship. And I’m particularly impressed with the strap that allows me to link my suitcase handle extension to the backpack for my carry-on travel purposes. Streamlines everything.
29 juni 2020
Review zonder uitnodiging
Antwoord van Mark Ryden Canada
Thanks for the review. Enjoy your bag!!! 🙌
Excellent service
Excellent service. Very nice & useful backpack.
20 juni 2020
Review zonder uitnodiging
Antwoord van Mark Ryden Canada
Thanks for the review. Enjoy your backpack!!
Antwoord van Mark Ryden Canada
Thanks for the review. Enjoy your backpack!!
Antwoord van Mark Ryden Canada
Thanks for the review. Enjoy your bag!!
Product is totally different as…
Product is totally different as advertise...
17 juni 2020
Review zonder uitnodiging
Antwoord van Mark Ryden Canada
Im sorry you feel this way about our product. If the bag is still in unused condition with the tags in place with its original packaging please email us for our return address and we will gladly refund you. Our bags are as advertised and we do not post pictures of products that are not ours. Thank you form your honest review!
Back pack
The package was well packed and is made of a quantity materials as expected. All zippers worked. The 17” model may be a little over kill. But, bigger is always better. Looking forward to the lifting of the travel restrictions so I can use the full function of the back pack.
12 juni 2020
Review zonder uitnodiging
Antwoord van Mark Ryden Canada
Thanks for the review. Enjoy your backpack!!! 👍
Excellent quality bags
Excellent quality bags, extremely well made, amazing customer service, easy to find products, and quick shipping. I was pleasantly surprised by how helpful support was with my many questions, and the bag I purchased exceeded my expectations.
11 juni 2020
Review zonder uitnodiging
Antwoord van Mark Ryden Canada
Thanks for the review and your kind words regarding customer service. We pride ourselves in high quality customer support and service. Enjoy your bag!!!
Antwoord van Mark Ryden Canada
Thanks for the review, we greatly appreciate your kind words. Enjoy your bag!!
Not very versatile
Not very versatile. Big when riding on transit. Very warm when riding bike. Would recommend as a stylish, well made bag. Suitable for people who park their car and walk to the office. Not suitable for taking to gym after work.
1 juni 2020
Review zonder uitnodiging
Antwoord van Mark Ryden Canada
Thanks for your honest review we will work on the features you've mentioned. We hope you can still enjoy your bag!!
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