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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve been using Mars Hydro lights for a while now, and overall I’ve been really happy with them. The biggest thing that stands out is the value for the money. They produce strong, even light covera... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Love it!!!😎. VPD stays in range way better compared to Mars Hydro 5L Humidifier. No more having to go and adjust the humidity settings like on the 5L Humidifier. The biggest improvement for me is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Parcel arrived really fast an packaging on point ;) Really good quality material and easy to set up , smart icontrol Got fc-e1500+ air intake with carbon filter+ Fan and sensor for grow room & now... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ich kann die Bewertungen teilweise nicht verstehen. Hatte leider einen Schaden an meinem Licht und nach 2 Jahren wurde es ohne Probleme und anstandslos ersetzt. Der Support dabei war mega es wurde sic... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hydroponische apparatuur leverancier

Geschreven door het bedrijf

Mars Hydro specializes in LED grow lights and grow tents since 2009, offering large range of full spectrum led grow lights and grow tents for indoor growing


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

554 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(554)

119 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great quality and customer service

Great quality and customer service. I was confused on the correct application of the smart system, thought I was missing a plug. Vibrated customer support and received a answer in under 6 hours. Surpriseded me, will order again.
Christopher

29 april 2026
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We are glad to hear that you are happy with our products and services! We appreciate you taking the time to leave us this feedback.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

It’s all love with mars hydro I am just…

It’s all love with mars hydro I am just shopping around for 20gal pots or different sized pots at this point 🤔 ❤️

3 mei 2026
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We are glad to hear that you are happy with our products! We appreciate you taking the time to leave us this feedback. Further questions we can help you please feel free to let us know!

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 1 van de 5 sterren

Worst company for service dont have any…

Worst company for service dont have any come back by email! Dont have any phone Numbers tho

28 april 2026
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We feel so sorry to hear that our service did not meet your expectation. Your feedback has been forwarded to the appropriate department and we are work hard on improving the overall experiences of our customers.

Please be on the lookout for an email from our CS team with a resolution.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

Parcel arrived really fast an packaging…

Parcel arrived really fast an packaging on point ;)
Really good quality material and easy to set up , smart icontrol
Got fc-e1500+ air intake with carbon filter+ Fan and sensor for grow room & now 6l Humidifier and its brilliant this
Is my first time doing this and the gear of Mars Hydro make it so easy I’m surprise and delighted :) thank you mars hydro

20 april 2026
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We are glad to hear that you are happy with our products and services! We appreciate you taking the time to leave us this feedback.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 3 van de 5 sterren

I love the tent

I love the tent, can’t connect to my devices

23 april 2026
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We are sorry to hear our product did not meet your expectations. We would like to gather more information to find the best resolution for you. Please kindly contact us at solutions@mars-hydro.com and we will help you resolve the issue.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

Amazing product

Amazing product. High quality frame and material

20 april 2026
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We are glad to hear that you are happy with our products! We appreciate you taking the time to leave us this feedback.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 1 van de 5 sterren

I bought Electronic timers

I bought Electronic timers, both have a problem, you cannot push a 13amp male plug into the timers, i forced one in to make it work. The 2nd one, i could not get a male plug in , only 2 thirds of the way. Ive emailed this company 4 times for a refund NO ANSWER from Mars. Worst company ive ever dealt with. I suggest not buying anything from them. There after sales is utter garbage!

17 april 2026
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

Your feedback has been forwarded to the appropriate department and we are work hard on improving the overall experiences of our customers. We would like to gather more information to find the best resolution for you. Please kindly contact us at solutions@mars-hydro.com and we will help you resolve the issue.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

je dois être le seul gonze de France a…

je dois être le seul gonze de France a faire pousser des aromates (estragon, persil, basilic) avec leurs produits et pas de la weed... et bin ça marche vraiment !!

17 april 2026
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Cher client,

Nous sommes ravis d'apprendre que vous êtes satisfait de nos produits ! Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires.

Cordialement,
L'équipe du Service Client Mars Hydro

Beoordeeld met 5 van de 5 sterren

Great company

Great company. The goods arrived on time. Works well. I'm happy

2 april 2026
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

Thank you for choosing Mars Hydro, I am happy to hear that you received your items in a timely manner. We strive to provide the quickest and best service possible.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

I bought my light over a year ago and…

I bought my light over a year ago and will say it if the best light I've bought in a long time plants love it. Havent had any issues as of over a year later plants still love it!

10 april 2026
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We are glad to hear that you are happy with our products! We appreciate you taking the time to leave us this feedback.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

Buying products from Marshydro was a safe and satisfying.

Buying products from Marshydro was a easy and fast service came well packaged and discreetly looking i definitely had a great experience and will shop again.

3 april 2026
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We are glad to hear that you are happy with our products and services! We appreciate you taking the time to leave us this feedback.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great experience overall!

Great experience overall and customer support is amazing, fast and reliable product.

8 april 2026
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We are glad to hear that you are happy with our products and services! We appreciate you taking the time to leave us this feedback.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

Mars Hydro TSL 2000 Full Spectrum Dimmable 300W LED Grow Light SKU: TSL-2000

I purchased my second growth light (Mars Hydro TSL 2000 Full Spectrum Dimmable 300W LED Grow Light SKU: TSL-2000) in 2025 and have to say this was definitely the best light to have in the market.

The light is intended for vegetables and roses that my mother grows in the basement. It keeps the plants nice and warm during the winter months in MA. Definitely buying them again and referring others to buy as well!

18 september 2025
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We are glad to hear that you are happy with our products! We appreciate you taking the time to leave us this feedback.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

do you like good stuff for a good price? me too! So buy from Mars Hydro

Initially I bought a mars hydro 4 x 4 tent brand new from a friend who got it but couldn't put it to use cuz he had children at the house. After purchasing the tent I hadn't fully researched Mars Hydro so I ended up buying a vivoson grow light and it works great, but it was much more expensive than a similar light from Mars Hydro. Shortly after purchasing that light, I I really checked into the Mars Hydro website and realized my $$ would go a lot further if I spent it with Mars Hydro. So I bought two more similar sized lights from them and it was off to the races. Now this is my second attempt at writing a review and even though certain laws were passed in Minnesota that took effects August 1st of about 3 years ago. I guess I'll just say that my strawberries have been going very well since I purchased these items from Mars Hydro. Recently. I purchased a four bucket hydroponic setup from them as well and it was dirt cheap. It's also very easy to set up and use even for an idiot like myself. Things are going very well but I'm still in the early stages of The process. Based on the results so far though, I foresee a very positive results in the future. So in the famous words of a great thinker of my time "chickadee check yourself before you wreck yourself" and just buy your stuff from these folks. Value for your money = good. Quality of the stuff they offer = good. You deciding to buy your stuff from another place = Fine! Then you can't come to my birthday party and we aren't best friends anymore!

24 maart 2026
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We are glad to hear that you are happy with our products and services! We appreciate you taking the time to leave us this feedback. Appreciate your support and we are always here to help! Happy growing!

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 1 van de 5 sterren

I had high expectations for MarsHydro…

I had high expectations for MarsHydro given their reputation and the amount I’ve invested in their ecosystem, but this experience has been very disappointing.

I purchased their “Auto Humidity System”, which is marketed as a complete solution. Unfortunately, the system failed in a critical way — the float mechanism got stuck and caused repeated water leakage, resulting in significant amounts of water on my floor on two separate occasions.

While support has been responsive, the resolution process has been frustrating. Despite the product clearly being sold and marketed as a complete system, they insist on treating components separately when it comes to responsibility. This has led to unreasonable proposals where I’m expected to either pay extra for a working solution or accept a partial refund that leaves me with unusable parts.

As a customer who has spent a significant amount of money within their ecosystem, I expected a smoother and more customer-focused resolution. Instead, it has felt like a negotiation to minimize cost rather than a genuine effort to resolve a faulty product.

This experience has significantly affected my confidence in MarsHydro, and I will be looking at alternative brands going forward.

3 april 2026
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We are sorry to hear our product and services did not meet your expectations. Unfortunately, we have been unable to find any related emails.

We would like to gather more information to find the best resolution for you. Please kindly contact us at solutions@mars-hydro.com and we will help you resolve the issue.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

Just recently made a purchase

Just recently made a purchase , I’m very impressed with these prices and with the quality of this material. I’m really looking forward to this grow , gonna have some big colas

2 april 2026
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We are glad to hear that you are happy with our products! We appreciate you taking the time to leave us this feedback.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

After recently purchasing a few things…

After recently purchasing a few things from Mars, I had to leave a review just to say thankyou. The purchase, delivery and functionality of everything is great and after reaching out to them a couple of times with questions about their products, they respond promptly and succinctly. Thanks so much Mars, I cannot recommend them enough.

31 maart 2026
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We are glad to hear that you are happy with our products and services! We appreciate you taking the time to leave us this feedback.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

Perfect grow light for cold climates

Perfect grow light for cold climates. Wonderful to be able to grow all things from lettuce, peppers, and tomatoes over winter.

31 maart 2026
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We are glad to hear that you are happy with our products! We appreciate you taking the time to leave us this feedback.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 5 van de 5 sterren

I own a TS 1000 and this thing is…

I own a TS 1000 and this thing is great. I've been using this light for over 3 years now and it hasn't skipped a beat. Not only has it produced some really impressive plants but also for a really good price.
I would recommend this light to anyone starting out.

23 maart 2026
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

We are glad to hear that you are happy with our products! We appreciate you taking the time to leave us this feedback.

Best Regards,
Mars Hydro Customer Service Team

Beoordeeld met 1 van de 5 sterren

Application

Application - useless
Sensors - useless
Lights - great for manual use (dont ever trust their application)
Tent - leaking
IHub 10 - disconnecting
App - measures data how it wants, measures wrong, stops working.
Fans - squeaking after 4 months
Dripper system - better flood your growroom, it is better than whatever this was supposed to be
Ducting - tearing apart, blow at it with your mouth and there will be a hole - my house smelled like weed x times cus of their useless products.
Humidifier - failed to detect no water and overheated

They should make a living by polishing shoes on trainstation. This is far, far, FAR, beyond their capabilities. I would actually wonder if anyone from that company was capable to wear shoes with shoelaces.

29 maart 2026
Review zonder uitnodiging
Logo Mars Hydro

Antwoord van Mars Hydro

Dear Customer,

Thank you for your feedback. We are sorry to hear our product did not meet your expectations. We would like to gather more information to find the best resolution for you. Please kindly contact us at solutions@mars-hydro.com, and we will help you resolve the issue.

Best Regards,
Mars Hydro Customer Service Team

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