Very overpriced compared to other kbeauty sites. Constantly boasts about their amazing deals but all the items in the sale are always expired so what's the point? Research has been done to show that... Toon meer
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Rubbish! Ordered holika Holika spf cream that turned out to be a cheap dupe with terrible ingredients nothing like the original. More over just a month till it expires... I've spent £24 for one cream... Toon meer
Ich habe die Ware vor über 1 1/2 Monate bestellt und immer noch nichts erhalten!
ho comprato ma non ho ricevuto nulla ho perso tutti i soldi !!! nessuno mi risponde nessuno mi aiuta penso sia un fake per prendere solo soldi
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Specialist in Korean Skincare and Beauty products in the UK and Europe. We are the exclusive and authorised distributors for many leading Korean Beauty brands such as A By Bom, G9, Thank You Farmer, Secret Key and many more Remember, on a bad day there is always a Sheet Mask! - Mask House UK Team
Contactgegevens
Mask House UK 4 Old Eldon Sq, NE1 7JG, Newcastle upon Tyne, Verenigd Koninkrijk
- 0191 2614282
- sales@maskhouse.co.uk
- maskhouse.co.uk
1,2
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251 reviews
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Outstanding customer service
Outstanding customer service, great products, have bought multiple times. Highly recommended
25 december 2019
Review zonder uitnodiging
Antwoord van Mask House
Hi Kei,
Thank you for the 5* review! We appreciate the time taken to give us your feedback!
We're so pleased you loved your order! We pride ourselves on our excellent customer service and speedy delivery!
We hope to see you again soon and in the meantime we hope you love your products!
Love,
Mask House UK Team x
The pyunkang yul products appear to…
The pyunkang yul products appear to have past the sell by date. Otherwise fast delivery and good
18 december 2019
Review zonder uitnodiging
Antwoord van Mask House
Hi Jayde,
Thank you for the review, we appreciate the time taken to give us your feedback. We're pleaed you were satisfied with the overall order and the delivery however please be advised that all products which have passed or are close to their expiry date have this information stated on the product description.
We hope to see you again soon and in the meantime we hope you love your products!
Love,
Mask House UK Team x
Excellent and efficient service as…
Excellent and efficient service as always. Absolutely 0 faults
16 december 2019
Review zonder uitnodiging
Antwoord van Mask House
Hi Rhiannon,
Thank you for the 5* review! We appreciate the time taken to give us your feedback!
We're so pleased you loved your order! We pride ourselves on our excellent customer service and speedy delivery!
We hope to see you again soon and in the meantime we hope you love your products!
Love,
Mask House UK Team x
Amazing products.
Have used Maskhouse a few times now and they are excellent products and reliable service. Happy to recommend them.
16 december 2019
Review zonder uitnodiging
Antwoord van Mask House
Hi Michelle,
Thank you for the 5* review! We appreciate the time taken to give us your feedback!
We're so pleased you loved your order! We pride ourselves on our excellent customer service and speedy delivery!
We hope to see you again soon and in the meantime we hope you love your products!
Love,
Mask House UK Team x
Received my masks in good time
Received my masks in good time, their delivery is always quick. Super efficient service, will be using again definitely!
12 december 2019
Review zonder uitnodiging
Antwoord van Mask House
Hi Daria,
Thank you for the 5* review! We appreciate the time taken to give us your feedback!
We're so pleased you loved your order! We pride ourselves on our excellent customer service and speedy delivery!
We hope to see you again soon and in the meantime we hope you love your products!
Love,
Mask House UK Team x
Fast
The products are always good quality and come very fast!
10 december 2019
Review zonder uitnodiging
Antwoord van Mask House
Hi Katie,
Thank you for the 5* review! We appreciate the time taken to give us your feedback!
We're so pleased you loved your order! We pride ourselves on our excellent customer service and speedy delivery!
We hope to see you again soon and in the meantime we hope you love your products!
Love,
Mask House UK Team x
Great choice of Korean skin care…
Great choice of Korean skin care products and amazing value for money, I got 25 masks for 25p each during cyber week. They always have deals going on all year round. My masks were dispatched very quickly, I highly recommend mask House.
10 december 2019
Review zonder uitnodiging
Antwoord van Mask House
Hi Jennie,
Thank you for the 5* review! We appreciate the time taken to give us your feedback!
We're so pleased you loved your order! We pride ourselves on our excellent customer service and speedy delivery!
We hope to see you again soon and in the meantime we hope you love your products!
Love,
Mask House UK Team x
Mask house
Used to the quick and speedy service, which was abit slower Compared to usual. But could only be blamed on the influx of purchases during the Black Friday sales, showing the popularity of this website. Mask house always provides great products and affordable prices and treats customers very well which always makes me want to come back to buy more 😁😁
10 december 2019
Review zonder uitnodiging
Antwoord van Mask House
Hi K,
Thank you for the 5* review! We appreciate the time taken to give us your feedback!
We're so pleased you loved your order! We pride ourselves on our excellent customer service and speedy delivery. We're sorry it wasn't as quick as always and thank you for your understanding!
We hope to see you again soon and in the meantime we hope you love your products!
Love,
Mask House UK Team x
They never fail me to satisfy what i…
They never fail me to satisfy what i ordered. Love it. Thank you!
9 december 2019
Review zonder uitnodiging
Antwoord van Mask House
Hi Me,
Thank you for the 5* review! We appreciate the time taken to give us your feedback!
We're so pleased you loved your order! We pride ourselves on our excellent customer service and speedy delivery!
We hope to see you again soon and in the meantime we hope you love your products!
Love,
Mask House UK Team x
Great products!
9 december 2019
Review zonder uitnodiging
Antwoord van Mask House
Hi DSE,
Thank you for the 5* review! We appreciate the time taken to give us your feedback!
We're so pleased you loved your order! We pride ourselves on our product selection and speedy delivery!
We hope to see you again soon and in the meantime we hope you love your products!
Love,
Mask House UK Team x
Antwoord van Mask House
Hi NL,
Thank you for the 5* review! We appreciate the time taken to give us your feedback!
We're so pleased you loved your order! We pride ourselves on our excellent customer service and speedy delivery!
We hope to see you again soon and in the meantime we hope you love your products!
Love,
Mask House UK Team x
great company
Ive been buying from maskhouse for a while now and have always had a good service. The products are really good and they stock a wide variety of korean brands.
9 december 2019
Review zonder uitnodiging
Antwoord van Mask House
Hi Sharon,
Thank you for the 5* review! We appreciate the time taken to give us your feedback!
We're so pleased you loved your order! We pride ourselves on our excellent customer service and speedy delivery!
We hope to see you again soon and in the meantime we hope you love your products!
Love,
Mask House UK Team x
Excellent product quality
Excellent product quality, quite a lot of discounts and sales available and very satisfactory delivery. I have been using their products for a year now and I am really happy with them.
9 december 2019
Review zonder uitnodiging
Antwoord van Mask House
Hi Anamika,
Thank you for the 5* review! We appreciate the time taken to give us your feedback!
We're so pleased you loved your order! We pride ourselves on our excellent customer service and speedy delivery!
We hope to see you again soon and in the meantime we hope you love your products!
Love,
Mask House UK Team x
Once again
Once again , first class service, from a first class company
5 december 2019
Review zonder uitnodiging
Antwoord van Mask House
Hi Mrs E Evans,
Thank you for the 5* review! We appreciate the time taken to give us your feedback!
We're so pleased you love shopping with us and we vaule your repeat custom!
We hope to see you again soon and in the meantime we hope you love your products!
Love,
Mask House UK Team x
Will definitely use again.
Very impressed with choice and availability of products, user friendly website, quick service and delivery.
5 december 2019
Review zonder uitnodiging
Antwoord van Mask House
Hi Suzy,
Thank you for the 5* review! We appreciate the time taken to give us your feedback!
We're so pleased you loved your order! We pride ourselves on our excellent customer service and speedy delivery!
We hope to see you again soon and in the meantime we hope you love your products!
Love,
Mask House UK Team x
Antwoord van Mask House
Hi Malgorzata,,
Thank you for the 5* review! We appreciate the time taken to give us your feedback!
We're so pleased you loved your order! We pride ourselves on our excellent customer service and speedy delivery!
We hope to see you again soon and in the meantime we hope you love your products!
Love,
Mask House UK Team x
Good service again
Good service again. Shipping took a smidgen longer than my first order, but Black Friday sales will have been busy. Still received my order within a week! The only improvement I would suggest is a full ingredients list to accompany the listings on the website.
4 december 2019
Review zonder uitnodiging
Antwoord van Mask House
Hello Sonja
Thank you for the lovely 5* review! We're grateful that you are very understanding of the current time of the year, with the Black Friday / Cyber Monday Sales and the Christmas orders, Royal Mail are experiencing high volumes of orders and as such delivery will take a little longer to arrive even when we dispatch next day or same day.
As for your suggestion regarding the ingredients list, thank you for this and you will be happy to hear that this is a work in progress and our online onboarding team who are working through the thousands of products we have to add this feature. This has been added to the A by Bom products and you can check out them out to see what the other products will look like!
Thank you again for the lovely words and we look forward to seeing you again very soon!
Kind regards
Mask House UK Team x
Really good value for face masks
Really good value for face masks. However, the nail polishes I ordered, one is clearly quite old as all the glitter has clumped at the bottom and the other one was opened (box ripped, seal broken and nail polish stain on outside). As they were super cheap and secondary to the masks, I'm still happy with my purchase. Face masks all look in order and in date, so super good value. Would recommend for sheet masks, but skip on the nail polish.
2 december 2019
Review zonder uitnodiging
Antwoord van Mask House
Hi FHD,
Thank you for the review! We appreciate the time taken to give us your feedback!
Please do not hesitate to contact our customer service team about this issue as they will be able to resolve this for you!
We hope to see you again soon and in the meantime we hope you love your products!
Love,
Mask House UK Team x
Order delivered super quick and always…
Order delivered super quick and always comes with free gifts!
30 november 2019
Review zonder uitnodiging
Great place to get k beauty in the UK
Ordered a few times from them now, never had any issues. Delivery is always swift and the offers they have are great 😊
23 november 2019
Review zonder uitnodiging
Antwoord van Mask House
Hi Angela,
Thank you for the 5* review! We appreciate the time taken to give us your feedback!
We're so pleased you loved your order! We pride ourselves on our excellent customer service and speedy delivery!
We hope to see you again soon and in the meantime we hope you love your products!
Love,
Mask House UK Team x
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