Ordered 2 masks 2 weeks ago, no update since the order received email. Their contact form does not work either, I have spend £20 and would like a refund but how can I if I can't contact them?
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Lees wat reviewers zeggen
Excellent service. However can’t help noticing the masks I’ve recently purchased, the material is a lot thinner than the mask I bought last year (blue with NHS rainbow motif). Mind you I did pay doubl... Toon meer
Bedrijf heeft geantwoord
The three masks were of excellent quality, comfortable to wear and easy to fit. As I use specs they tend to mist up which I counter to some extent using an attachable plastic seal at the top edge of t... Toon meer
Bedrijf heeft geantwoord
These masks are marvellous. The only masks in a year for a person having to deal with a respiratory condition that has truly enabled me to breathe easily I commend you plus the nanotechnology is a fan... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are part of the Huddersfield Textiles Group. A global cloth manufacturer based in Yorkshire England serving 1000s of tailors, designers and costumers worldwide. By working closely with our sister companies and partners. We’ve created what we think is the best long term, reusable, high-quality mask to support individuals and companies alike through this Pandemic and beyond.
Contactgegevens
Verenigd Koninkrijk
- customerservices@masksuk.com
- masksuk.com
3,9
Goed
2K reviews
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my 2nd order great mask great service…
my 2nd order great mask great service arrived next day
3 maart 2021
Antwoord van Masksuk
Hello Dave
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
The masks were well made but…
The masks were well made but unfortunately they were not deep enough, they did not go under the chin.
3 maart 2021
Antwoord van Masksuk
Hello Mr Turnbull
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Good quality masks
Masks are well made and lightweight even though they are 3 layered. I originally bought mediums which were too small. This time I ordered large and the fit is very good. Arrived very quickly. Well packaged. Great instructions and descriptions. Would recommend to others.
2 maart 2021
Antwoord van Masksuk
Hello Lindsay
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Bad fitting out of three only 1fitted
2 maart 2021
Antwoord van Masksuk
Hello Glenda
I am sorry to hear of the problem you have had with your order. We do recommend in bold at the time of ordering to check which size you require by using our size guide first. We do pride ourselves on not only a great product but also our customer service. So I apologise if this has not been your experience. Please do contact us at www.masksuk.com/contact if you think we can resolve this issue for you.
Stay Safe and Take Care,
MasksUK 🙏🌈😷
My masks arrived very quickly
My masks arrived very quickly. They are very well made. I ordered two previously and liked them so much I ordered three more all different styles. The size M fits well for a woman and includes the ear adjusters if you need them. Each one packaged in a nice pouch.
2 maart 2021
Antwoord van Masksuk
Hello Tracy
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Outstanding delivery and quality!!!
I bought MASKUK before way back the 1st Lockdown. The quality is much more improved and delivery was excellent compared from my first purchased last year.
2 maart 2021
Antwoord van Masksuk
Hello Charmaine
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Very nicely made ,but medium and large…
Very nicely made ,but medium and large not very good sizes.
2 maart 2021
Antwoord van Masksuk
Hello S Redgrave
Thank you for leaving your review. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Excellent Service
Excellent service. However can’t help noticing the masks I’ve recently purchased, the material is a lot thinner than the mask I bought last year (blue with NHS rainbow motif). Mind you I did pay double the price for it so maybe that is something to do with it. Like the idea of the mask clips which weren’t provided last year as had to make my own alterations to make sure a snug fit.
1 maart 2021
Review zonder uitnodiging
Antwoord van Masksuk
Hello Truly,
Thank you for leaving your review. We are glad you and Caractacus Potts are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Excellent good quality masks
28 februari 2021
Antwoord van Masksuk
Hi Suzanne
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Very prompt delivery
Easy to order and very fast delivery. In all an excellent service. Thank you
28 februari 2021
Antwoord van Masksuk
Hello
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Really good service
Really good service. Missing mask adjusters posted first class same day after contacting them through the website. Good product.
28 februari 2021
Antwoord van Masksuk
Hello John
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Fast delivery and quality masks.
27 februari 2021
Antwoord van Masksuk
Hello Mark
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Steps to improve when wearing with glasses...
I’ve been wearing these masks throughout the pandemic and found them light and comfortable, although as a glasses wearer I found the recommended size initially purchased not effective in preventing my glasses from misting up. However I’ve just ordered a spare mask, this time a size larger and, with the aid of the included ear loop adjuster, now able to wear comfortably without any misting.
27 februari 2021
Antwoord van Masksuk
Hello Rick
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
A very well made product well packed…
A very well made product well packed and good fast delivery
27 februari 2021
Antwoord van Masksuk
Hello Valerie
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Easy to order
Easy to order, arrived really quickly. This is my second order, really like these masks as they feel secure and easy to maintain.
27 februari 2021
Antwoord van Masksuk
Hello Amanda
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
The masks are great however…
The masks are great however disappointed just received my order at the same time as a price reduction email received buy 3 for 2. Have ordered quite a few masks previously, also friends have ordered from my recommendation.
Cheers
25 februari 2021
Antwoord van Masksuk
Hello Elaine
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
I have purchased several of these masks…
I have purchased several of these masks for myself & family. Importantly they fit very well & are well made having the important 3 layers.
24 februari 2021
Antwoord van Masksuk
Hello DB
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Feel happy & safe now
Checked out other Masks and I thought Masksuk came out best . Order arrived within time frame , feels good quality, have now used for about a week and Very Happy with Mask , I also got Adjustable Mask Strap which is brilliant ! as I wear glasses and hearing aids and now don't get all tangled up around my ears .
24 februari 2021
Antwoord van Masksuk
Hello JIm
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Beautiful masks
Beautiful masks, that fit and look great. Prompt service, arrived the next day, well packaged, and with washing and care instructions. Very happy with the product.
24 februari 2021
Antwoord van Masksuk
Hello Susan
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
Excellent masks with an order processed…
Excellent masks with an order processed and delivered quickly.
23 februari 2021
Antwoord van Masksuk
Hello Peter
Thank you for leaving your review. Glad you are pleased. I wear a mask to protect you, you wear a mask to protect me, we are all working together to protect the UK.
Stay safe and take care
MasksUK 🙏🌈😷
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