Massage Chair Heaven  Reviews 

What makes my experience great is the chair it's self.
In the evening i can find pain relief and relaxation and
that's why I bought the chair!!!

Beautiful chair that is easy to clean. Heater and speakers work well. Good support service.

Yunior made the experience outstanding! We used the "out of staters" program for additional discount, coming in from Indianapolis. Yunior picked us up at the airport, spend very focused time with us and delivered us to our hotel for a continued short vacation. Yunior is truly a remarkable person. Extremely personable and hospitable. He definitely went the extra mile. We were able to take as much time as we wanted sampling the many chairs he has on the floor. This was a huge benefit.

The white glove delivery guys got confused with a misleading instruction and diagram in the assembly booklet. I texted Yunior and he FaceTimed us and with the camera gave us the correct instructions that were not presented in the original manual. This was a huge service from him after the sale. We would have been dead in the water without him.

Highly recommend Massage Chair Heaven!!

I was skeptical to buy an item that I had not tried before.
I had been in a couple of massage chairs before, but I read about many chairs before my purchase of the Osaki OP-Kairos 4D LT. It is a great chair. Great personal customer service from massage chair heaven too. However, I am in my late 60s, and I opted for white glove delivery and setup.
That part did not go so well.
Two men came with a single dolly. The three stairs into my house ended up dumping and rolling my chair into the yard. No apologies given. Of the two men, only one spoke English and the other one, not so good at English either. They needed the instructions as I would have too. I provided them a flashlight, but the chair had its own screwdriver tool. Some smaller trash was also left behind.
My chair did not come with a back pad for easier roller comfort, but massagechairheaven, shipped one out to me when I inquired. FOC too. Great helpers. The chair comes with instruction manual, but it leaves questions in certain areas. Voice interface is nice, but the Bluetooth speakers could be a bit better.
Overall. my chair and I are great buddies!
A week later, i bought a similar model for a friend who needs the health benefits more than I.

A good massage chair. Delivery and set up was good. Overall I am satisfied. 👍

Yunior is amazing! Great experience.

Yunior and his wife are amazing. They are truly available 24/7 and are both incredibly knowledgeable about everything related to massage chairs. The showroom in Miami Lakes is great! Yunior spent several hours with my wife and I, showing us the various top-of-the-line massage chairs, giving us plenty of time to demo many of the chairs. The particular massage chair we purchased has been far beyond anything we could have expected. It's Heaven!

This was an excellent experience from the knowledgeable staff to the prompt delivery and setup to the excellent after sales service.

Excellent retailer, knowledgeable with great customer service and many choices to view and try at his location

Best customer service ever!! We had a problem with our chair and Sophie was so responsive and helpful-- I wish everyone provided such good service. Highly recommend.

I had a great experiencer. Knowledfgeable sales staff, quick delivery!

It's very relaxing and it really works my muscles well

The on time performance and the engaging helpful driver. The chair is wonderful. Thanks 😊

They offer excellent ideas for specific models. Once decided they are “faster than a speeding bullet” as the old saying goes.
My Tokyo born wife needed one to fit her size and we got one that fits her and me.
I wanted one made in Japan because we have had very good luck with Japanese massage chairs over many years. The 5 year warranty is assuring. This was a substantial purchase but we think it is a good value over a long time.

Great chair, great service and delivery. Like it better than my last $12,000 chair.

I have called twice, and sent several emails regarding not having received the parts for my laptop accesories. I do not have the 4 stops to keep my laptop from sliding off, and I do not have the clip for the charging cable to keep it out of my way.

The last time I called, the gentleman ASSURED me that the parts would be in the mail that same day. But at least 2 weeks later I have still not received them.

I bought this chair for my previous house and felt very good about ordering another (havinglost the forst one in a fire). But they have had to return once to put the pad on the chair the CORRECT way, and stilll the drivers did not leave these parts.

Previous case numbers:
139087
139267

This chair was at my dentist office and I loved it so much I ordered it while still at the dentist! My husband and I love this chair so much, we use it every dat.

Difficult to buy something you cannot sit in and experiment. Based on the excellent support and feedback I decided to trust their expertise and guidance. Chair arrived two weeks after order, installation was handled with care and the chair has been fantastic!

Ordering, financing and the chair were easy to use and the timing was great. The White Glove service was not as good as expected. The scheduler called for next day delivery between 11 am and 3 pm. When no one showed I contacted the person that set up the appointment at 4:30 pm. He had to contact the driver to see what was going on. They determined that the delivery should happen around 7 pm. The truck arrived at 7:30 pm the two guys did not know how to take an arm off to get it through the 29" doorway. It was just lacking about a half inch of going through the door. After they struggled for about 30 minutes I suggested putting a blanket on each side so not to mar the sides. It slid right through, they placed it where we requested and they left about 9 pm. UPDATE I received a personal call and follow-up with an email. I appreciate the attention of them contacting the delivery company supervisor so that this doesn't hopefully happen to other customers.