Massage Chair Store Reviews 

I do not do reviews

Very good order support and follow up support. Infinity 8500 chair has exceeded our expectations. Delivery was in a timely matter and everything was as expected.

I have had my massage chair for 4 years and it is working great. The sales people at massage chair store were very helpful and the install crew was great.

The chair arrived on time and was set up for us in the room of our choice.

In the first two weeks, I have already used the chair for 10 massages and my wife has used it several times as well. Our kids were home from college and they used the chair all weekend. We all love it!

I was very happy with the helpful sales people.
The chair has not shipped yet but hope it will next week.

I have suffered from soft tissue back pain for decades. I started shopping for massage chairs for about 3 years. I have tried many different chairs but I constantly had issues with my broad shoulders.

I found this store through google and was very skeptical about buying something so expensive through the internet.

I bit the bullet and purchased from this company due to the help I received from my salesperson in selecting a chair without actually sitting in it.

The money back guarantee was part of the reason why I thought I could take the plunge and make this purchase.

I was really happy that the salesperson helped me make the right choice for my ergonomics.

The installation contractor used made a mistake in the set up so I had to call the Massage Chair store to get it fixed.

The person they sent fixed the problem very quickly and provided me with additional instruction in the proper use of the chair.

I was very happy with the result.

The best part was the follow up. They made sure that the job was accomplished to my satisfaction.

A few months afterwards I received another follow up phone call to assure my satisfaction.

The sales manager asked me to submit a review about my experience. Life happens and here I am finally posting this review a year later.

This company stands behind the products that they sell.

If I needed another chair I would not hesitate to order from this company again.

Ordered this chair online, and it was shipped quickly. No issues with service at all.

Very good service in the purchase of our first massage chair. The sales team at the Massage Chair Store were excellent in helping us choose our Kyota Yutaka. I do not have other experiences with massage chairs but this one gives a nice massage and we love it so far. Our chair does squeeze your Achilles heel area too tightly also when the right air bag inflates but we just move our feet up on the rollers to relieve this. Other than that my wife and I put the chair together in about 30 minutes and everything is functioning properly. Definitely seems helpful with sore back muscles and we believe it helps with better sleep at night. My wife loves it !

Great people to work with us. We love our new chair! Thank you!

the salesman was very helpful. Areally nice young man.Iam happy with my chair I use it almost every day,it has helped with my pain. I have been sleeping alot better after setting in chair before bed.

The show room has multiple chairs to demo and I was able to try a few prior to deciding. The delivery company rescheduled once and then didn't know how to put the chair together, but the Chair Store sent someone out a couple days later to assemble the chair properly though. The Chair works great and we are very happy with it so far.

We received our massage chair recently and we have used it almost daily. When we received it we were delighted to see that the chair looked brand new with no signs of wear. We were glad that we had white glove delivery since the chair is very heavy and my husband and I would have had a difficult time trying to carry it into the house let alone setting it up. We did notice that the box the main portion of the chair came in appeared damaged, but the chair itself was undamaged. Also, the leg portion of the chair was not in a box. It was just wrapped in bubble wrap. We are only mentioning this because, if we some reason we had to return the chair we wouldn't want you to say we did not return it properly.
The only question we have is, we were supposed to get an extra mat to use to help reduce the intensity of the back rollers. So far, we have not received this extra mat. Is it still being offerred?
Overall, we definitely think this chair is a great chair and a great value.

Customer support was great from the first phone call to delivery and set up of our chair. The chair was everything as advertised. Great follow up from the company making sure everything was good. Would definitely recommend this company if you’re in the market for a massage chair.

Excellent guidance in helping me to select my product. Bernard was extremely helpful with the process of guiding my purchase decision. Overall service is excellent here!

When I first called to Inquire about a massage chair l spoke to a Representative by the name of Rayan. He was very professional and Informative. He spent the time to answer all of my questions with such understanding and caring about my needs. I would Recommend this company!

I'd have to say that Bernie made my day by getting me a great deal AFTER I made my original purchase and changed my mind. He had to stop shipment of my original chair (AMAZING!) and so now I can't wait for my new split-track Infinity to arrive! Thanks Bernie

Ryan was great!!!!Ryan took the time to make sure I was getting the appropriate massage chair for me.

Great service, help, and followup. You can be very proud of Ryan- a really great, caring, and helpful sales rep!!