Masstone/Dealiax has the very best prices AND the best quality on the internet. The customer service is also excellent. One of my luggage orders came to me damaged in shipping. They worked me until th... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My Chanel bag is absolutely exquisite! As I lifted it out of its packaging, I was so delighted to see that my expectations were exceeded; the stitching, the hue, logo, hardware, chain strap - everythi... Toon meer
Bedrijf heeft geantwoord
Customer service was excellent. They kept you inform on every aspect of your order. Quality was beyond excellent. Only reason it was a four and not a five was the delivery time was subpar. Should ha... Toon meer
Bedrijf heeft geantwoord
I just received my pink LV bag and it looks fantastic- no one will ever think it is a replica. I bought it on the Easter sale so the price was really affordable as compared to the real thing. Receiv... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Since our launch, MasstoneUS - Dealiax have remained dedicated to building trust and delivering high-quality REP 1:1 products from leading luxury brands. We stay true to our mission of offering luxury goods at accessible prices while providing exceptional customer service.
Contactgegevens
Verenigde Staten
- support@masstone.store
- masstoneus.com
4,7
Uitstekend
78 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Best Quality, Prices and Customer Service
Masstone/Dealiax has the very best prices AND the best quality on the internet. The customer service is also excellent. One of my luggage orders came to me damaged in shipping. They worked me until the problem was resolved to my satisfaction.
17 april 2026
Review zonder uitnodiging
Antwoord van MasstoneUS - Dealiax
Hi, Christopher. Thank you so much for your kind words and continued support!
We truly appreciate your trust and are always here to make sure everything is resolved to your satisfaction. Looking forward to serving you again soon!
MasstoneUS-Dealiax Delivers Stellar Quality!
My Chanel bag is absolutely exquisite! As I lifted it out of its packaging, I was so delighted to see that my expectations were exceeded; the stitching, the hue, logo, hardware, chain strap - everything was on-point and meticulously crafted. MasstoneUS-Dealiax has delivered consummate quality!
5 april 2026
Review zonder uitnodiging
Antwoord van MasstoneUS - Dealiax
Hi, Mary. Thank you so much for your amazing review!
We’re truly glad to hear the bag exceeded your expectations. Enjoy it, and we’re always here if you need anything.
Excellent service
Excellent service. Good delivery. Bag is just as expected
1 april 2026
Review zonder uitnodiging
Antwoord van MasstoneUS - Dealiax
Hi, Kathy. We’re really glad to hear you’re happy with the service, delivery, and the bag.
If you need anything else or plan your next purchase, feel free to reach out anytime. Thank you for supporting us!
Great customer service and products and…
Great customer service and products and packaging are of top quality
15 april 2026
Review zonder uitnodiging
Antwoord van MasstoneUS - Dealiax
Hi, Audrey. Thank you so much for your kind words!
We really appreciate your support and are glad you’re happy with the products and packaging. If you ever need anything else, we’re always here to help you!
The Best!!!
The quality of the bags of by far the best! Excellent customer service! Would purchase only from them in the future!
27 maart 2026
Review zonder uitnodiging
Antwoord van MasstoneUS - Dealiax
Hi, Stacey. Thank you so much!
We’re so happy to hear that you love your bags. Your support truly means a lot to us, and we hope to serve you again soon.
The shoes were expertly crafted to my…
The shoes were expertly crafted to my size. These were the second pair I have purchased and I can’t say enough about the quality of the shoes.Great customer service and communication with store principles. A+++++ highly recommend!
21 maart 2026
Review zonder uitnodiging
Antwoord van MasstoneUS - Dealiax
Hi, Karen. Thank you for the kind words!
We’re so glad you had a great experience shopping with us. We look forward to serving you again.
Gorgeous Spring LV Bag
I just received my pink LV bag and it looks fantastic- no one will ever think it is a replica. I bought it on the Easter sale so the price was really affordable as compared to the real thing. Received it in about 10 days and Tony was a great communicator. Made me feel very comfortable using Masstone again. Thank you, Tony!!!
26 maart 2026
Review zonder uitnodiging
Antwoord van MasstoneUS - Dealiax
Hi, Beth. Thank you so much for your kind words!
We truly appreciate your support and are glad to hear you’re happy with your experience. Hope to serve you again soon!
Antwoord van MasstoneUS - Dealiax
Hi, B V. Thank you for your kind words! We truly appreciate your trust in us and are so happy to hear you've been satisfied with every purchase. Looking forward to serving you again soon!
Customer service was excellent
Customer service was excellent. They kept you inform on every aspect of your order. Quality was beyond excellent. Only reason it was a four and not a five was the delivery time was subpar. Should have taken 3-4 weeks end up taking 8-9 weeks. But they kept you informed on where the product was.
I think that the current administration has something to do with overseas shipping slow down.
But, once again custom service, what's the best that I have experienced in ordering online.
11 maart 2026
Review zonder uitnodiging
Antwoord van MasstoneUS - Dealiax
Hi, RCD Brown. Thank you so much for your kind feedback!
We're glad you were happy with the quality and our customer service. We truly appreciate your patience with the unexpected shipping delay and your understanding.
Great quality and great service
Great quality and great service. Would highly recommend to others.
18 februari 2026
Review zonder uitnodiging
Antwoord van MasstoneUS - Dealiax
Hi, Kendra. Thank you so much for your kind words!
We're really happy to hear that you're satisfied with both the quality and the service. We look forward to serving you again in the future!
The best customer service
The best customer service. I’ve ordered here numerous times and have never been disappointed with any of my purchases. Great prices and top quality merchandise.
26 februari 2026
Review zonder uitnodiging
Antwoord van MasstoneUS - Dealiax
Hi, Dee. Thank you for your kind words! We truly appreciate your trust in us and are so happy to hear you've been satisfied with every purchase. Looking forward to serving you again soon!
Satisfied beyond belief
I bought a CC bag for Christmas. I was concerned at first. I thought it was a scam but this company is legit. So I bought a CC pearl necklace for Valentines. I’m extremely amazed and satisfied with my purchases. Thank you MasstoneUS
16 januari 2026
Review zonder uitnodiging
Antwoord van MasstoneUS - Dealiax
Hi, Daye. Thank you so much for your trust and support!
We’re truly grateful and so happy to hear you loved both your purchases. We look forward to serving you again soon!!
Product quality is very high and…
Product quality is very high and service is exceptional.
24 januari 2026
Review zonder uitnodiging
Antwoord van MasstoneUS - Dealiax
Hi, John. Thank you so much for your kind words!
We truly appreciate your support and are glad to hear you’re happy with your experience. Hope to serve you again soon!
The website is friendly usable
The website is friendly usable. If they’re in the problems, you got customer service on the spot that can help you with what you’re looking for. I have bought bag and shoes for my wife, my daughter and even me a they have a great selection.
25 januari 2026
Review zonder uitnodiging
Antwoord van MasstoneUS - Dealiax
Hi, Frank. Thank you so much for your kind feedback!
We’re really happy to hear about your good experience. It means a lot to us. Hope to assist you again soon!
Great selection of bags and belt
Great selection of bags and belt. I have purchased 3 belts and 4 bags, all of which look like new after a year's use. I receive many compliments on my items. I have not tried the shoes or sunglasses. The ordering was easy and I received my items within a month as most were made to order. Customer service was very helpful too.
11 november 2025
Review zonder uitnodiging
Antwoord van MasstoneUS - Dealiax
Hi, Laura. Thank you so much for your kind review!
We’re really happy to hear you’re enjoying your items. Truly appreciate you being such a great customer. Hope to serve you again soon!
I have items in my cart at Dealiax but…
I have items in my cart at Dealiax but I am unable to reach the site. Please assist me.
14 januari 2026
Review zonder uitnodiging
Antwoord van MasstoneUS - Dealiax
Hi, Belinda. Thank you for letting us know. We’ve contacted you via SMS. Please check your messages when you have a moment. We look forward to serving you.
I have excellent experiences for shop…
I have excellent experiences for shop with this website and highly recommended
11 januari 2026
Review zonder uitnodiging
Antwoord van MasstoneUS - Dealiax
Hi, Kim. Thank you for the kind words!
We’re so glad you had a great experience shopping with us. We look forward to serving you again.
Excellent communication & customer…
Excellent communication & customer service.Ordered LV DopKit.Fabulous quality and smooth transaction.
10 januari 2026
Review zonder uitnodiging
Antwoord van MasstoneUS - Dealiax
Hi, Dan. Thank you for your review!
We’re glad you’re happy with the quality and the overall experience. Hope to assist you again soon.
The product was exactly how it was…
The product was exactly how it was displayed on the site. Shipping and follow
up customer service was excellent. Highly recommend.
1 december 2025
Review zonder uitnodiging
Antwoord van MasstoneUS - Dealiax
Hi, Cathy. Thank you so much for your review!
We’re glad the product matched your expectations and that you were happy with our shipping and customer service. We truly appreciate your recommendation!
The quality of their bags and the…
The quality of their bags and the customer service is amazing! The quality far exceeded my expectations and delivery was prompt and their follow up is excellent. Yes, I would highly recommend them.
15 december 2025
Review zonder uitnodiging
Antwoord van MasstoneUS - Dealiax
Hi, Barbara. Thank you so much for your kind words!
We’re truly happy to hear you loved the quality and service. Your recommendation means a lot to us!!
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