Matstores Reviews 688

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Quick shipping! I purchased the thickest mat they sold since my total carpet thickness exceeds 1”. It did not disappoint. Good quality and very sturdy. I expect it to last. Delivery was great. No issu... Toon meer

Beoordeeld met 5 van de 5 sterren

FANTASTIC - could not be happier with this deep carpet office chair protector mat ! WOW using it for over a week and it hasn't moved not even a little bit. THNAK YOU ALL FOR PRODUCING /SELLING A... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love my 60 x 118" chair mat so much! It's big enough to extend from all the way under our home office's executive desk across the front of the computer credenza desk (L-shaped desk configuration) t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The product spec was surprising higher than I even expected. I wish I had bought properly first time. Worth every extra penny over a poorer, cheaper product (that I previously had). My premium, rich c... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel

Informatie afkomstig van verschillende externe bronnen

At Mat Stores we offer a wide choice of quality floor and surface protection solutions for the home and office at competitive prices, including chair mats, indoor and outdoor entrance mats and anti-fatigue mats.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

688 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

Quick shipping

Quick shipping! I purchased the thickest mat they sold since my total carpet thickness exceeds 1”. It did not disappoint. Good quality and very sturdy. I expect it to last. Delivery was great. No issues.

26 april 2026
Beoordeeld met 5 van de 5 sterren

Floor mat for carpet, great product

Floor mat for carpet, great product. Came back for a second one. Just make sure that the right one for the floor covering is chosen. We have a reasonably deep pile carpet, and this works great.

24 februari 2026
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Antwoord van Matstores

Thank you for your feedback.
We are pleased to hear the mat you received works well for your application and thank you for your second purchase.
Please let us know if there is anything else we can help with.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

Gutes Produkt zu günstigem Preis

Gutes Produkt zu günstigem Preis

26 januari 2026
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Antwoord van Matstores

Vielen Dank für Ihre Bewertung.
Wir freuen uns, dass Sie mit dem erhaltenen Produkt zufrieden sind.
Mit freundlichen Grüßen,
Mat Stores

Beoordeeld met 5 van de 5 sterren

Very rapid delivery

Very rapid delivery

27 januari 2026
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Antwoord van Matstores

Thank you for your review.
We are delighted to hear the delivery arrived in good time.
Please let us know if there is anything else we can help with.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

My first time using matstores was positive

My first time using matstores. Quickly found item I was looking for (polycarbonate mat. Easy to order and prompt delivery. Satisfied with the mat. I bought in full knowledge that I would need to cut to fit the area it was intended for. Not too easy but got there in the end .cooks good on situation . Hoping it will stand the test of time and not soon crack as previous one , bought elsewhere did .

26 januari 2026
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Antwoord van Matstores

Thank you for your positive feedback.
We are pleased you found our website easy to navigate and found the product you were looking for.
Kind regards,
Mat Stores

Beoordeeld met 1 van de 5 sterren

This product has a major limitation

This product has a major limitation. I ordered the Cleartex Ultimat Chair Mat in Feb 2025 based on the description of Plush carpets over 1/2". While my carpet and pad is over an inch it seemed like a good choice. Unfortunately this has cracked in many places in less than a year. Upon contacting customer service I was advised that: "The mat you have purchased is suitable for carpets over ½” including padding and we recommend this up to a maximum thickness of 3/4" (including padding). As your carpet is over 1”, this is likely contributed to the cracking of the mat." I asked why they did not have "UP TO 3/4" in the description and was told: "Unfortunately, it is difficult for us to put this information everywhere on our website due to character limits and space limitations." They will not honor the warranty as the edge of my desk is touching the mat which voids the warranty so they win. I would have tried the next level up mat however I cannot get past the ridiculous response from Customer service for why the description is wrong. Hope this helps someone else out.

20 december 2025
Review zonder uitnodiging
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Antwoord van Matstores

Thank you for your review.
More information on our recommendations can be found under the "Floor Protection Mats - Selection, Use & Care" of our website. If you are also unsure of which mat would be best for your application, you can email us for more assistance.
Unfortunately, applying any furniture other than a plastic caster based chair to the mat will void any warranty on the product.
We apologize for any inconvenience caused.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

Cleartex Ultimat Chair Mat

Good strong chair mat, hopefully it will last a long time.

28 december 2025
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Antwoord van Matstores

Thank you for your review.
We are pleased you are happy with your purchase.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

Erhalten wie Erwünscht!

Top Unterlage!

26 november 2025
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Antwoord van Matstores

Vielen Dank für Ihre Bewertung.
Wir freuen uns, dass Sie mit Ihrer Bestellung zufrieden sind.
Mit freundlichen Grüßen,
Mat Stores

Beoordeeld met 5 van de 5 sterren

Most impressed

This under chair mat is very impressive, suitably thick, good grip, chair glides incredibly well on top. most impressed.

25 november 2025
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Antwoord van Matstores

Thank you for your review.
We are very happy you are impressed with your purchase and this is performing well for your needs.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

Does the job

Prompt delivery. Good item. Works well.

25 november 2025
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Antwoord van Matstores

Thank you for your review.
We are glad the delivery was prompt and you are happy with your purchase.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

FANTASTIC

FANTASTIC - could not be happier with this deep carpet office chair protector mat ! WOW using it for over a week and it hasn't moved not even a little bit.

THNAK YOU ALL FOR PRODUCING /SELLING A PRODUCT THAT DOES WHAT IT PROMISED !

Also super fast delivery - all round excellence !

24 november 2025
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Antwoord van Matstores

Thank you for your feedback and kind words.
We are pleased the mat has lived up to expectations and you are also pleased with the service received.
Please let us know if there is anything else we can help with.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

Right product delivered punctually

Product delivered punctually, and was what I needed.

24 november 2025
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Antwoord van Matstores

Thank you for your feedback.
We are delighted to hear your order arrived in a good time and was as expected.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

on time

delivery as stated, right to the doorsteps, thank you : )

5 november 2025
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Antwoord van Matstores

Thank you for your review.
We are pleased the delivery was accurate and on time.
Kind regards,
Mat Stores

Beoordeeld met 4 van de 5 sterren

The mat looks good

The polycarbonate mat that I chose appears to comply with its stated specification, but as I am not able to determine if it is actually made of polycarbonate, only time will tell if it resist the daily pressure from the wheels of my office chair which may take many years. I would have preferred to pay more for a thicker mat with beveled edges, but these were not available.

4 november 2025
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Antwoord van Matstores

Thank you for your feedback.
The mat you have purchased is made from polycarbonate, with this material you do not need as much material as traditional PVC for the same performance, so a bevelled edge is not necessary. We do offer a thicker mat, the Cleartex Megamat which is 5mm thick, suitable for us on all pile carpets as well as hard floors and does come with a bevelled edge. This mat is the thickest polycarbonate chair mat on the market and is available in the size you purchased, if you wish to look at this for a future purchase, this can be found on our website.
Please do not hesitate to get in touch if there is anything we can assist with.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

Lovely mat.

1 november 2025
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Antwoord van Matstores

Thank you for your review.
We are pleased you are happy with your purchase.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

Prompt delivery

Can not fault the service from the team at Matstores, prompt delivery earlier than expected.
Will certainly use again.

30 oktober 2025
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Antwoord van Matstores

Thank you for your positive review.
We are glad the delivery arrived in good time and the service you received was as we would expect.
We look forward to assisting you again in the future.
Kind regards,
Mat Stores

Beoordeeld met 5 van de 5 sterren

Perfect mat for thick carpet

The mat was as described and arrived quickly

17 oktober 2025
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Antwoord van Matstores

Thank you for your review.
We are pleased to hear the mat you ordered was what you expected and arrived promptly.
Kind regards,
Mat Stores

Beoordeeld met 1 van de 5 sterren

Im sending the matt back,the one I…

Im sending the matt back,the one I ordered prior if I hadn't destroyed the packaging I'd have returned it too.This last order I haven't opened but will be sending it back.The first one was on the floor as soon as I received it bd becer did flatten which made it difficult to walk on without tripping us.

7 oktober 2025
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Antwoord van Matstores

Thank you for your review.
We always recommend following the unrolling instructions enclosed in the parcel. PVC mats should be unrolled on a flat surface and weighted items such as books placed on the corners and centre area of the mat, allowing this 72 hours to lay flat before use.
We are sorry to hear you have experienced difficulty in getting the mat to lay flat.
Please do not hesitate to contact us if we can assist further.
Kind regards,
Mat Stores

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