We bought the Checkerboard doormat in Cinnamon and it’s honestly so gorgeous!! The colour is even better in person, warm and neutral, and it sets the tone the moment you walk into the room. A q... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Super pleased with our large striped Matt, perfect for our hallway and great quality. There were a few delays with delivery, however when I contacted Laura she replied promptly and explained the situa... Toon meer
I contacted mattify about wanting a bespoke Matt made for my daughter’s business. Laura was extremely prompt and sent me through a design and helped me throughout the whole process. I also ordered a p... Toon meer
Bedrijf heeft geantwoord
Ordered Mat on May 25th not turned or had any tracking for this ! Emailed for answers & commented on social media post ! Still no response ! Not good for advertising with such poor customer service or... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Mattify is a UK doormat company, providing a stylish yet functional accessory for your home
Contactgegevens
Verenigd Koninkrijk
- mattify.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 71% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Stunning Once Arrived
Ordered 24th May and unfortunately had my first order lost in transit.
The company have been fantastic and once I emailed and advise I was still awaiting my matt they sent me a replacement out straight away which arrived the same week.
The matt is stunning and worth the wait.
Customer service is excellent and I would highly recommend !
Such amazing quality and design and you…
Such amazing quality and design and you can just pop it in the washing machine. No signs of wear like other mats. Would highly recommend.

Antwoord van Mattify
Received my mat in good time
Received my mat in good time
Honestly a little underwhelmed by personalised wording think could have been bolder
Haven’t used yet as for our holiday home but home works well
We love our new Mattify door mat
We love our new Mattify door mat! It's so easy to hoover and throw in the wash when it gets too muddy :) The cat also loves sitting on it, so it must be comfy for him too! :D

Antwoord van Mattify
Customer service was amazing and the…
Customer service was amazing and the product is perfect for a wedding gift. I am not giving it a 5 star just because delivery was delayed. Luckily wasn't in a rush to get it delivered and I know they were having issues with the production. Would still buy again!!

Antwoord van Mattify
Absolutely gorgeous
Ordered a patterned doormat and absolutely love it. Its gorgeous. Been washed twice already and comes out like new! Fantastic quality. Excellent people to deal with. Ordering bath mat next

Antwoord van Mattify
Very happy with my doormat
Very happy with my doormat. Great quality, looks great in our new home. Thank you

Antwoord van Mattify
The most incredible mats
The most incredible mats. I need more doorways!
We bought two mats, one for our backdoor and one for inside our porch. They are stunning. They fit perfectly in the spaces we have and although only been down a couple of days, we have had a delivery driver admire them and a neighbour ask where we got it.
We couldn't be more pleased. The service from the team was excellent, as was the communication with a slight delay. Super happy!
Thank you so much

Antwoord van Mattify
Amazing service and product from start…
Amazing service and product from start to finish.
Laura and her team were able to customise my Business Logo "Oceansage Therapy" on to a mat for my Wellbeing Studio.
It looks so smart and elegant and I love how detailed it is.
Will definately be recommending to family, friends and other businesses. THANKYOU!!!

Antwoord van Mattify
Perfect doormat
We’re a ‘shoes off at the door’ house, I’m very precious about our flooring! These mats are perfect for our entryway - well priced, nice and thick and luxury looking and they wash and dry so well. I’ve tried every mat on the market including expensive competitors claiming to protect your floors but was left with moisture seeping through and onto our flooring, but these seem to hold the dirt and moisture in the thick pile and are rubber backed but not too thick so there is no chance of damage to our wood underneath. I hoover them daily and they look brand new after every hoover and have already got 2 at the front of the house so I can swap over when one is in the wash, will definitely be purchasing more for the back doors too! So many lovely designs to choose from.

Antwoord van Mattify
Such a beautiful and quality product
Such a beautiful and quality product. Bought a personalised initial mat as a present for my daughter and niece. They are buying their first home together. Can’t wait for them to see it. They will be over the moon 🌙 👏🏻👏🏻
Thank you. A fantastic idea that adds a personal touch.

Antwoord van Mattify
The mat is lovely
The mat is lovely, it looks great and I think it’s a great product - it’s so good that it can be machine washed, too! However, I was disappointed with the timings - both the e-mail response time at the enquiry stage and the time it took for my order to arrive. I sent my first e-mail enquiry on 22nd February and only received a response on 10th April after chasing via social media. Then, once I had placed my order, it was nearly two months later that I actually received it! So it essentially took me three months to get a mat! I appreciate that this is a small business, but I think it would have been helpful if a few key things had been clearly indicated such as how many designs and in how many colours you are allowed to request (I was told I could only see designs options in one colour, but this was not made clear on the website), how long you can expect to wait before receiving an e-mail reponse and how long you can expect to wait before receiving your mat, so that expectations are managed.

Antwoord van Mattify
Product is awesome and unlike anything…
Product is awesome and unlike anything else available. Great designs, Machine washable, non slip and actually make an impact on the home by soaking up the residue of wet footwear. So happy this company exists and have been recommending far and wide. I love my two mats and wish I had more doors for more mats!! Great communication from the company too.

Antwoord van Mattify
I love my new doormat!
Amazing customer service from Laura, there were some delays with delivery out of her control but she kept me fully updated and even threw in a free gift. My mat’s already had so many compliments, I couldn’t be happier with it!

Antwoord van Mattify
Absolutely amazing Customer service
Absolutely amazing Customer service! My order was delayed through no fault of Mattify themselves and Laura kept me up to date and sent me a lovely note apologizing. My order was such good quality and came exactly as shown! Will deffo be ordering again 10/10 🩷

Antwoord van Mattify
Excellent customer service and I love…
Excellent customer service and I love my mat! The material is so nice under your feet. I will be purchasing more…

Antwoord van Mattify
Fantastic quality mats in great…
Fantastic quality mats in great designs! Really pleased…..

Antwoord van Mattify
The products are excellent quality
The products are excellent quality, you get what you pay for. I ordered six mats and am really pleased with the outcome.

Antwoord van Mattify
Loved my doormat
Great doormat, good quality materials and colours true to photos. Delivered on time. Would recommend this company as they were really efficient.

Antwoord van Mattify
Really lovely personalised mats
Really lovely personalised mats. They wash and hoover brilliantly and are really excellent quality.

Antwoord van Mattify
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







