Mavis.com Reviews 34.435

This the second time I've used this location. Everytime has been great. Chris and DJ are great. I'll use them again.

5 stars and more!! Dint get their names but it was a young female manager and a tech that assisted me.
Excellent customer service with a smile. Gerald’s tire completely messed up my vehicle which could have caused a major accident.

They took me in immediately and fixed everything while explaining in detail the issue and corrections made. Excellent customer service, I will definitely trust any future business with them.

I had a nail in my tire. Alex and the team got me in right away and patched my tire up quickly and I was on my way in no time! Thank you!

Kelly at this location was amazing. She was very good at explaining the process and how long it would take and I believe she actually made them work quicker. Anyway, she was very friendly and I will go back again definitely

Disaster! Never take your fleet vehicle here! Scheduled an 8:00 apt to repair a flat (screw was in the middle of the tire not sidewall). The manager showed up at 8:15. Customers and non-key carrying employees were waiting outside. At 10:30 an employee came over to me in the lobby and let me know that they were waiting on authorization from fleet to go ahead. At this point I had been there for 2.5 hrs. At 10:45 I called fleet myself to ask what the hold was. They stated that Mavis asked for 2 new rear tires, 2 new shocks bc apparently mine were “leaking” (b.s. bc it’s a 2024 Toyota Highlander serviced regularly and never abused), new cabin filter and engine filter (both were previously changed 4k ago, so no need to change them), and new wipers (which were also changed 4k ago). Nobody told me any of this while I was waiting. Sooooo pissed! At 11:00, I go to the counter and ask for the manager and let them know what Fleet said. They said it was standard procedure to to do EVERYTHING on the recommended maintenance sheet. They stated that they didn’t need to ask the customer and it was CORPORATE policy and they didn’t need my consent. I’m 3 hours deep at this point. ZERO work has been completed at this time. They assured me that everything would be done in one hour and 20 mins. This would put me there for 4hrs and 20 mins. I left and came back at 1:00pm. This gave them 2 full hours to complete the job. When I returned it STILL WAS NOT COMPLETED! Long story short, I got my car back at 1:45pm. 5hrs and 45 mins after I arrived for a simple tire repair.

Mavis, if this truly is your corporate policy, to green light & authorize EVERYTNING you can without the customers consent, I will be reaching out to our corporate fleet company & let them know what type of shady business your running. Truly unacceptable! I’m in sales. I drive over 3,500 miles a month and are in contact with a lot of people. I will let every single one of them know about this experience. Myself, my immediate family, extended family, coworkers, and customers will never use Mavis again based on this experience.

As always, I received excellent service from Iz and John at the front desk and the mechanic. I believe the mechanic's name is Steven. They always give me a good deal, which I GREATLY appreciate! Give those boys a RAISE! I go to the location at 3300 Lehigh Street, Allentown, Pa 18103, located at South Mall.

Got me right in for a valve stem repair and didn’t even charge me! They are awesome!

No-No the Mavis representative was professional, courteous, and made my stay as comfortable as possible.
The work done on my car was excellent. It was explained to me exactly what I need and why. I would recommend Mavis Tire without hesitation.

Very knowledgeable people. Explained everything. Fixed the car and also reasonably priced. Great job all the way around!

I went in for an oil change this morning. The two gentlemen that were working the counter were super helpful. I informed them of my tire gage sensor still showing on my dashboard and they had their mechanic look into it. I had previously went there for a tire issue a few months back and the sensor light was showing on the dash once I left however, I did not get a chance to go back over until my oil change.

The team was able to identify the issue and took care of it. The mechanic worked diligently on getting everything completed in a timely manner. I was in and out in about an hour, I'm sure it would have been less time than that but they were busy so I was happy with an hour.

This is our go to Mavis for tires and oil changes on our vehicles and are extremely satisfied with our experiences with everyone that we come into contact with at this Mavis. THANK YOU!

Anna and the rest of the guys there were great. Great place to do business and get your maintenance done.

Brandon was very attentive and friendly when I went to just put air in my tires l.

They were very helpful with my out of state car and warranty. Found and fixed the issue with my flat tire very quickly. Everything was a breeze.

Lucy is very knowledgeable and patient. Would highly recommend everyone to her store

It was another good routine visit. Thanks,

Does right by the customer. Does not charge customers for anything they don’t need and truly does right by all customers which I see as absolutely better then most companies in my opinion

Always Fair, fast and friendly service! Noah is awesome!

Great service. Super fast. Only tire place I trust!

Very nice and pleasant. Rebecca was wonderful. A lot better then that other lady Lisa

As a family of 4 we set out on a Sunday afternoon trip to get lunch and possibly see a movie. Not far from our house the tire pressure warning light came on. Luckily, Mavis was on our way and open on Sunday. We stopped to get the tire fixed, but based on a number of factors, had to replace all 4 tires. Since this was an unexpected stop, it ruined our plans for the day, but the fact that Mavis was open and able to help us without an appointment was amazing. Stephen was very helpful and kept us updated as time passed. So, not a great day out with the family, but we're grateful we didn't wake up to a flat tire on Monday morning as we're trying to get the kids to school and ourselves to work.