Mavis.com Reviews 34.435

The staff at mavis in dover pa was honest and professional. They took care of my vehicle with the utmost respect

Mr. Matt was outstanding took care of all my needs kept me informed as the service is being done. Price was definitely reasonable. Customer service was awesome. Awesome awesome that that’s why I’ll always continue to come back to this specific Mavis long as Matt is there.

Everyone here is friendly, always smiling, and very helpful. Highly recommended!

Good service easy in and out.

10/10 would definitely recommend! Great customer service, got us in quick and was able patch up my tire fast.

You have got to be kidding me ! $30.00 to fix a flat ! That is unreal !! Won't be going back there , EVER !!! Just checked with Crest tires , $8.66 there.

Worst experience, made an appointment to change my tire, I purchased 4 new Bridgestone tires
Walked in atv10 am and Tim said they are bz and need to leave the car and he will call me when done
Waited and nothing from tim
Came back at 3am ,5 hours later and noticed my truck parked outside and nothing Is done
Asked tim why my car is not done ,he replied ( we could not mount the tires) I said ,why ? And no reply, he basically almost toss the keys on the desk ,I said why you did not call me in 5 hours and tell me what is going on ? Again nothing to say,
I have been in the car business for over 25years and I know they did not even attempt to mount those tires
I will never recommend the vestal location ,they are dishonest and unprofessional

Made a last minute appointment to fix a suspected air leak I was given 1100 am on a Sunday received professional service always go to your store for my vehicles needs and always happy with the service and attention I received. Thank you!! This is a review for 103 rt 31 Washington NJ

We came in for a oil change fixed a flat tire and we had a appointment and it took 2 hours

made appt sat 1300 oil change waited 2 hours before they got to it was just about ready to go across street to valvoline oil change when they took my car into Bay Area what is point of making an appt in first place used to be better place new mgmt changes might be problem will take my business elsewhere from now on

Work was done as promised and service was provided very timely
Staff is professional and courteous

D was super nice and quick with my car. The whole location is very accommodating, would definitely recommend!

Very nice and clean tire store. Staff was very helpful as soon as I walked in the store. Got me in and out even without appointment. I will recommend this tire store to everyone.

I can tell you now. I been to a few Mavies in the area and my experience at this one was so positive and different I spoke with Brittany about a few issues and she was calm and kind and respectful. It truly made all the difference. I'm also very with the work they did on my car. Wall mavies rocks.

Employees are extremely disrespectful to women. There are plenty of other shops (including other Mavis locations) that deserve your business. I don’t necessarily expect the best customer service at a mechanic, but when I’m politely waiting and giving space to an employee who doesn’t know how to pull a truck out of the bay, I don’t deserve harassment from the employee and others around. An employee nearly hit my vehicle going around me. If it was a misunderstanding, they could’ve addressed it, but they decided to attempt to humiliate me instead. The service advisor didn’t care either. They were nice at first to try to get good reviews. Now that they have them and they’re busy, they don’t care about how their staff treats customers. I will ensure all of the people I initially referred do not return and I will warn people not to send women here. These places are a dime a dozen. The least you could do is have respect for others.

These folks were professional and did a great job. Ed, Jeff, Sydney and Brandon were the best. My car rides way better now. Content with my services.

Fast, efficient and friendly! Highly recommend.

Total lack of customer service. Had a 12:00 appointment. Showed early and checked in for an oil change. No effort to start the oil change. At 1:10 ask for my keys and left. Typical service. Manager didn’t even attempt to apologize or correct the lack of service. Note: it was not busy just lack of consideration for customer time. Has to be better place to give business.

I got charged for an alignment and was told they couldn't complete it i would have to take it to a dealership also couldn't give me the diagnostic calibration of before and after because their printer is broken so I left with only a receipt and no documents of labor. My business attorney will be involved