I recently ordered a premier equine bridle from MCB, whilst packing it they realised it had 2 missing keepers, they called PE to replace but there was a couple of months waiting list. Tom at MCB calle... Toon meer
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Lees wat reviewers zeggen
I wouldn’t hesitate to buy from MCB Equestrian in future. I ordered a headcollar from them after being let down by another website in relation to the same product. I experienced a delay with Royal Mai... Toon meer
Bedrijf heeft geantwoord
Ordered a pair of gloves for daughter 03/01/22 order number #2029. The guys called and explained that the original gloves I ordered where unavailable, not only did MCB refund me for the ini... Toon meer
Bedrijf heeft geantwoord
Efficient and timely. Item as described . Excellent communication and available follow up if required. Postage and packaging costs and times value for money and swift. Will shop again with confidence.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Equestrian Clothing, Tack, Horse Riding Equipment & Country Clothing
Contactgegevens
33 Templeburn Road, BT30 9NG, Downpatrick, Verenigd Koninkrijk
- 02844 060616
- info@mcbequestrian.com
- mcbequestrian.com
4,9
Uitstekend
205 reviews
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the service is great
21 januari 2022
Antwoord van MCB Equestrian
Hi Amanda, thanks for taking time out to leave this review, your feedback is appreciated. Thank you for your custom and we hope to see you again soon
The Team @ MCB Equestrian
Excellent service ,definitely shop with…
Excellent service ,definitely shop with them again
14 januari 2022
Antwoord van MCB Equestrian
Hi Tracy,
Thank you for taking the time to leave this review. We are happy your experience was a positive one, your feedback is welcomed as it gives others confidence to shop & helps us improve our service.
Your business is appreciated & hope to see you again soon.
Many thanks
The Team @ MCB Equestrian
Top notch customer service
I wouldn’t hesitate to buy from MCB Equestrian in future. I ordered a headcollar from them after being let down by another website in relation to the same product. I experienced a delay with Royal Mail when it came to delivery and after making contact with MCB, Tom really went out his way to get the issue sorted quickly and kept me updated which was really appreciated. The product price was cheaper than elsewhere as well!
14 januari 2022
Antwoord van MCB Equestrian
Hi Lynsey, thank you for taking time out to leave a review. We very much appreciate your positive comments as it helps us improve our service and gives other shoppers confidence to buy. We are happy your experience was a pleasant one despite the Royal Mail delay & we hope to welcome you on site again soon.
Kind regards
The Team @ MCB Equestrian
Absolutely delighted with the service…
Absolutely delighted with the service given. Goods received within the timescale stated, well packaged and true to the descriptions on the website. Thank you.
13 januari 2022
Antwoord van MCB Equestrian
Hi Miss Forbes, thank you for taking the time to share your experience, your feedback is much appreciate. MCB Equestrian take pride in knowing our customers are happy with their store experience. We look forward to seeing you again soon.
Antwoord van MCB Equestrian
Hi Mrs Bronwen Sutton, We are grateful that you took the time out to leave us a positive review. Your feedback helps us to improve service for everyone. We appreciate your business & look forward to seeing you again soon.
Excellent service
10 januari 2022
Outstanding
Ordered a pair of gloves for daughter 03/01/22 order number #2029.
The guys called and explained that the original gloves I ordered where unavailable, not only did MCB refund me for the inital order but they give me an alternative pair free of charge.
I appeciate sometimes mistakes occur but to me it is how they are handled that matters.
Exceptional customer service, will use again in the future without questions
Thanks
MC
6 januari 2022
Review zonder uitnodiging
Antwoord van MCB Equestrian
Hi Mike, thank you your kind words. We appreciate your custom hope your daughter enjoys her birthday.
Fast postage
3 januari 2022
Antwoord van MCB Equestrian
Hi Clare, thanks for taking the time leave this review, we appreciate your business & hope to see you again soon.
Absolutely brilliant company to deal…
Absolutely brilliant company to deal with . Even done me special delivery so my order can’t before Christmas Day .very professional and love my new Dublin Gemma puffa jacket just as advertised. Will most definitely be shopping with this company again .
24 december 2021
Review zonder uitnodiging
Antwoord van MCB Equestrian
Hi Liza, thank you for your reviews hope to see you again soon
Antwoord van MCB Equestrian
Thank you for taking the time to write this review we appreciate your custom and feedback, hope to see you again soon!
Great product and speedy delivery!
Great product and they even dropped it off at my door. Really pleased!
10 december 2021
Antwoord van MCB Equestrian
Thank you for taking the time to write this review we appreciate your custom and feedback, hope to see you again soon!
Antwoord van MCB Equestrian
Thank you for taking the time to write this review we appreciate your custom and feedback, hope to see you again soon!
Antwoord van MCB Equestrian
Thank you for taking the time to write this review we appreciate your custom and feedback, hope to see you again soon!
Thank you Tom
Thank you Tom - your customer service is fantastic, encountered a small problem & following my email, received a phone call within minutes and the problem was sorted. Would highly recommend MCB - first class service. Thank you again.
3 december 2021
Antwoord van MCB Equestrian
Thank you for taking the time to write this review we appreciate your custom and feedback, hope to see you again soon!
Antwoord van MCB Equestrian
Thank you for taking the time to write this review we appreciate your custom and feedback, hope to see you again soon!
Really pleased with MCB Equestrian
Really pleased with MCB Equestrian. Great product, excellent communications and very fast delivery.
24 november 2021
Antwoord van MCB Equestrian
Thank you for taking the time to write this review we appreciate your custom and feedback, hope to see you again soon!
Fantastic customer service
Fantastic customer service. I will definitely be using this company again and be recommending to friends. Thank for such a quick easy refund and alternative item 👍
20 november 2021
Antwoord van MCB Equestrian
Thank you for taking the time to write this review we appreciate your custom and feedback, hope to see you again soon!
Competitively priced good quality…
Competitively priced good quality products, with quick delivery
18 november 2021
Antwoord van MCB Equestrian
Thank you for taking the time to write this review we appreciate your custom and feedback, hope to see you again soon!
Excellent service
Excellent service, there was a slight issue with Royal Mail delivery time but Tom at Mcb equestrian was very quick to sort this out. Would recommend 5 star service .
15 november 2021
Antwoord van MCB Equestrian
Thank you for taking the time to write this review we appreciate your custom and feedback, hope to see you again soon!
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