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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I love to have the ability to capture fun moments with friends and show them to others, and Medal makes that easy for me with custom keybinds and so on, only thing that is a bit time consuming is the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

i wanted to use Medal primarily for its clip recording functionality, which is actually relatively good and works well for capturing gameplay. However, my experience with their Quest reward system... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everything about it is good although some games aren’t clipped but the support I got when I couldn’t log in at all was almost instant

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Medal is a great platform because it allows me to easily and effectively clip the highlights of my best moments in gaming. I would recommend it to anybody that would like a simple and easy clipping so... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

Hassle-free, lag-free. Press a hotkey, get a clip. Medal is the best platform for creating and sharing short gaming clips and gameplay


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

304 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,6

Alle reviews

(304)

153 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

medal have the perfect support

medal have the perfect support, they offert the best service i ever seen with a especific problem and they solve it. best experience ever tbh

7 juni 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Thanks for the kind words! Glad to hear you're enjoying Medal and that our support team helped you out. Hope you capture plenty of great moments!

Beoordeeld met 2 van de 5 sterren

Don't get attached to your clips. Prone to failures that result in data loss

PC application frequently corrupts and requires a purging process that's lost me many of my videos. Very buggy. Incredibly frustrating to use at times but there seems to be no direct alternative.

30 juni 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Hi Jackie, I understand you're facing issues with data loss and corruption. To help us address this, please open a support ticket here: https://support.medal.tv/support/tickets/new. Your experience is important to us, and we want to assist you in resolving this matter.

Beoordeeld met 4 van de 5 sterren

Great tool for clipping

Great tool for clipping, the support team is very helpful. The only issue I had with medal was one update that randomly caused massive frame drops in every game I play but its gone now

30 juni 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Thanks for the review! Awesome to hear Medal’s working well for you—keep those clips rolling.

Beoordeeld met 5 van de 5 sterren

Even though I use Medal

Even though I use Medal, being one of the best recording apps for games, I do love that they show us other people's videos and see how they experience their own things you know?

28 juni 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Thanks for the kind words! Glad to hear you're enjoying Medal and value the community aspect. Keep capturing those great moments!

Beoordeeld met 2 van de 5 sterren

scam.

i suppose the recording is fine. although the robux quest is absolutely BROKEN. I invited a friend and they downloaded it and there was supposed to be a "new user quest" BUT THERE WAS NONE FOR MY FRIEND! and it didnt even say that i invited my friend into medal WHEN I DID. total scam.

24 juni 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Hi Adriana Queen, it sounds like you're having trouble with the new user quest and friend invitations. Some Roblox UGC quests can take time to update, and some are PC-only, which might explain the issue. Please try one more clip and check again. If it still doesn’t appear, open a support ticket so our team can look into it: https://support.medal.tv/support/tickets/new.

Beoordeeld met 5 van de 5 sterren

Needed help repairing medal

Needed help repairing medal and got quick responses and great help and customer service. Love the help and troubleshooting support.

22 juni 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Thanks for the kind words! Glad to hear you got quick and helpful support. Hope you capture plenty of great moments!

Beoordeeld met 5 van de 5 sterren

Easy to use

The app is very easy to use you can adjust it to clip the last minute of whatever you were doing with a click of a button , very convenient plus customer support goes thru each step to ensure i got the help and my issue is resolved

1 januari 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Thanks for the kind words! Glad to hear you're enjoying Medal and that our support team could help—keep those clips rolling!

Beoordeeld met 1 van de 5 sterren

Balright

I couldn't even get to try it, it wouldn't download and i couldn't make an account.

13 juni 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Hi Ethan Mancino, it sounds like you're running into trouble getting started with the app. So we can take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new

Beoordeeld met 4 van de 5 sterren

Сделать игру стич и пикачу портал в…

Сделать игру стич и пикачу портал в измерения роблокс стич приврщение спайро стич спасает пикачу прашута стич и пикачу попали Нью-Йорке стремились черепашки ниндзя

13 juni 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Спасибо за креативное предложение! Надеемся, что вы продолжите наслаждаться игрой!

Beoordeeld met 5 van de 5 sterren

I had a problem and they helped me…

Very good app for recording videos

I had a problem and they helped me solve it quickly 💫

12 juni 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Thanks for the kind words! Glad to hear you're enjoying Medal and that our team could help you out quickly.

Beoordeeld met 1 van de 5 sterren

No output audio options

No output audio options. Medal doesn't have sound for me. When I open up settings there's literally no output option. Which means they probably use 'default' as an option, which is often times broken if you use things like Voice Meter Banana, which you'd think being based around gamers you'd allow them to be able to choose what sound they'd like to display. Because of this it's unusable and pointless. It worked and now it doesn't. 0/10 why would you not allow more user customization for apps, it just doesn't make any sense.

12 juni 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Hi Xyphien, I see you're running into an issue with the audio options. So we can take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new.

Beoordeeld met 5 van de 5 sterren

Genuinely the best customer service I’ve experienced in a long time.

I recently ran into a couple of frustrating account and verification blocks while trying to link up my profiles on Medal, so I opened a support ticket expecting the usual automated responses you get from most platforms.

Instead, I got connected with a technical support agent named Jordan Chace, and the experience was immaculate. (I usually hold Steam as the gold standard for player support, but the level of speed, clarity, and direct help I received here easily matches that.) Jordan actually took the time to look into the backend database, explain what the issue was, and manually cleared the account links within minutes of my replies.

It's incredibly rare to find a platform where the support team is this responsive and actually treats you like a human being instead of a ticket number. Huge shoutout to Jordan for sorting everything out so smoothly. Definitely earned a long-term user here.

3 juni 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Hi abbas sayed, it's great to hear about your experience with our support team! However, for any account or verification issues, please ensure you open a support ticket for secure handling. You can do that here: https://support.medal.tv/support/tickets/new. Thank you!

Beoordeeld met 1 van de 5 sterren

DO NOT get Medal.tv if you hate crashes!

Do NOT, and I mean do NOT get this garbage. The new overlay update injects itself into EVERY possible game you play. Once it does that, for some games, a crash is coming, and can NOT be stopped. This happens in Unreal 5 games, as medal.tv injects itself, it often causes errors with mesh loading, leading to a fatal crash. Find a better clipping alternative, for the love of god.

5 juni 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Hi Maxim Berbasov, I see you’re running into issues with the overlay update causing crashes during gameplay. So we can take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. Very fast and responsive. An overall great app.

31 mei 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Thanks for the kind words! Glad to hear you're enjoying Medal and our customer service. Keep those clips rolling!

Beoordeeld met 1 van de 5 sterren

les clips ne marche pas

les clips ne marche pas, 1 mois que j'essaye de faire des clips et sa ne veux pas je me retrouve a désinstaller l'application et la ré installer des millier de fois sans que le problème ne sois régler. Prenez n'importe quelle autre application que celle-ci !!

1 april 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Bonjour Asuna Yuki, je comprends que vous rencontrez des difficultés avec la création de clips. Pour que notre équipe puisse examiner cela de plus près, veuillez ouvrir un ticket de support ici : https://support.medal.tv/support/tickets/new. Nous sommes là pour vous aider !

Beoordeeld met 3 van de 5 sterren

Medal is good in a way

Medal is good in a content creator role, and I’ve clipped many gameplay that I would have not gotten if it wasn’t for Medal. I think some of Medal’s good stuff is how you can post full 10 minute videos without premium which I think is a huge benefit. Another thing I like is how easy the editor is and I’m easily cranking out clips.
However, sometimes Medal bugs. Every time I close Medal, I need to restart my PC in order to open it again. Sometimes my editor just won’t render a clip and although I spent a whole lotta time on that edit, it just doesn’t render. Very frustrating.

30 mei 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Hi Damon Jin, it's great to hear you find Medal valuable for your content creation! I understand you're running into some issues with bugs and rendering. So we can take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new.

Beoordeeld met 4 van de 5 sterren

I made a ticket about getting my email from my account back

I submitted a ticket to recover access to my email account. The support team responded promptly, within 1 to 3 hours. Although it took over a week to fully resolve the issue, I appreciate their continued assistance and eventual resolution of the problem.

22 mei 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Thanks for the kind words! Glad to hear you got prompt support and that your issue was resolved. Your patience is appreciated, and we're here to keep enhancing your experience!

Beoordeeld met 3 van de 5 sterren

One of the best game recording…

One of the best game recording softwares out there, but it's full of ads and the edit clip section is just a big joke.

26 mei 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Hi Random Gaming, it's great to hear you find our game recording software among the best! I see you're running into an issue with ads and the editing clip section. So we can take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new.

Beoordeeld met 3 van de 5 sterren

Medal crashes EVERYTHING.

Medal is fine, and its helped me get some pretty good clips, but it interferes with so many things. When first opening it causes everything - and I mean EVERYTHING to lag. its crashed so many games I'm considering uninstalling at this point. I have a good PC that's made for gaming, so it's not a problem IM having, the only source I'm finding that's doing this is medal TV. another problem is sometimes medal randomly delays my inputs. I'll be playing a game, I accidentally hit F8 like.. 10 minutes ago, and suddenly its activating, it almost crashes the game, then proceeds to make me walk off the edge like I know nothing about said game. There was a recent update, but so far, it's done absolutely nothing about this problem. Would I recommend? sure, go ahead, but if you're planning to run games that have a belt system, DONT, it will cause you to die and probably lose a few ranks.

22 mei 2026
Review zonder uitnodiging
Logo Medal

Antwoord van Medal

Hi Keychain Liker, I see you're running into some significant challenges with the app. So we can take a closer look, please open a support ticket here: https://support.medal.tv/support/tickets/new

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