I got a 'Aircast Automatic cold therapy IC Saver Pack' to help with a recent hip operation, this works well and reduces pain and swelling. My order was delivered quickly, I was kept informed at all st... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Good price - prompt delivery - easy to use - good results for pain and discomfort relief in lower back and hips after first one hour use. Daily use continues to give relief and greatly assists movemen... Toon meer
Poor quality item which was returned at a cost to myself and subsequently refused a refund due to Velcro marking it. Will not consider any further purchases from this company.
Bedrijf heeft geantwoord
After waiting a while for delivery I was excited to open the packaging and place it on my arm ( Distal Bicep tear). Unfortunately the ROM arm brace had been damaged on the most important piece. The de... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Your Trusted Source for Medical and Healthcare Products At Medical Supplies, we are committed to providing individuals, carers, healthcare professionals, and organisations with top-quality medical products and exceptional customer service. Whether you're managing care at home or equipping a professional medical setting, we understand the importance of reliable supplies delivered promptly and at competitive prices. With over a decade of experience in the industry, our team of experts carefully curates a comprehensive range of healthcare solutions—from mobility aids and diagnostic tools to personal protective equipment (PPE), wound care, and everyday medical essentials. We only partner with trusted brands and certified manufacturers, ensuring that every product we sell meets the highest standards of safety, efficacy, and value. Why Choose Us? ✅ Wide Range of Trusted Medical Brands ✅ Fast and Reliable UK Delivery ✅ Expert Customer Support ✅ Secure Shopping Experience ✅ Competitive Pricing We’re proud to serve NHS trusts, private clinics, care homes, and individual customers across the UK. Our goal is simple: to help you find the right medical solutions with ease, confidence, and peace of mind. What Our Customers Say Our reviews speak for themselves—thousands of satisfied customers trust Medical Supplies for timely deliveries, helpful advice, and dependable service. We’re always striving to exceed expectations and welcome your feedback to keep improving.
Contactgegevens
SW4 6JP, London, Verenigd Koninkrijk
- medicalsupplies.co.uk
4,5
Uitstekend
5K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Proprecticle.ducts arrived on time .
Proprecticle.ducts arrived on time and are of good quality and
9 juli 2026
2nd submission of excellent score as…
2nd submission of excellent score as correct item delivered on time & exactly as ordered. Thanksh
10 juli 2026
Products arrived quickly for patient…
Products arrived quickly for patient and quality of goods were satisfactory.
Delivery person took photo of parcel for his records
13 juli 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Be very wary of purchasing from this…
Be very wary of purchasing from this company. I bought an armchair bed and only opened the box, realised the chair was too stiff for my elderly mother and they would not accept a return. You cannot feel a product by looking online, so very expensive mistake. The Management of this company were very unhelpful. Once again, be very wary of a purchase.
14 juli 2026
Antwoord van Medical Supplies
Dear S Hicks,
We are sorry to read that you remain disappointed with your experience.
We carefully reviewed your request after you contacted us to explain that the chair was not suitable because you found it too firm for your needs.
Unfortunately, this product is sold as a Restricted Returns Product, hence why we request the applicable returns conditions are acknowledged by the customer during the checkout process.
As the chair had been removed from its packaging to assess its suitability and was not faulty or misdescribed, we were unable to authorise a return in accordance with those conditions.
We are sorry that we were not able to provide you with the outcome you were hoping for on this occasion.
Kind regards,
Victor
MedicalSupplies.co.uk
Quick and easy aid when I needed it.
Easy to use website, quickly found an "even-up" over shoe to match a surgical boot. Fast delivery. The 5.5-9 over shoe was very easy to fit over a size 6 regular shoe, no bother to use. Looks robust.
13 juli 2026
Makes having a shower possible when wearing a plaster cast…
My neighbour had to wear a plaster cast on her hand and wanted to be able to shower. So we ordered this for her. It was quick for delivery at a good price. It was a hit and enabled her to shower again. Great 👍
13 juli 2026
Unable to deliver as per instructions
Unable to deliver as per instructions. Only picked these as they promised delivery on a certain date and this has not happened.
28 juli 2026
Review zonder uitnodiging
Antwoord van Medical Supplies
Dear Mark,
Thank you for your review, and I am sorry that your delivery took longer than you had originally hoped for.
I can confirm that your order was received after hours on a friday evening, and dispatched first thing the following monday on a Royal Mail 24/48 tracked delivery service, as soon as the warehouse opened for the week.
According to the Royal Mail, your order was delivered within 48 hours as expected.
Should this not be the case, please contact our team at helpdesk@medicalsupplies.co.uk, and we will be happy to help.
Kind regards,
Victor
Medicalsupplies.co.uk
all went well
13 juli 2026
Helpful and knowledgable about product
Helpful and knowledgable about product, fast delivery
13 juli 2026
From ordering to delivery was safe and…
From ordering to delivery was safe and secure items were exactly as I ordered very good
8 juli 2026
Trusted seller
Very fast dispatch and receipt of my order. As described and a quality item, well packaged. Trusted and recommended seller.
13 juli 2026
The item I ordered was delivered…
The item I ordered was delivered quickly and efficiently. It was just what I wanted.
13 juli 2026
I received the wrong item --- jogger…
I received the wrong item --- jogger instead of stroller --+ I wanted it for my granddaughter for the school holidays when she is with me .
3 phone calls and 3 emails later I was told that the item would be collected ( by a very helpful victor)butI would have to wait until it was examined before I would get a replacement!!!--
I have checked and the item has been received 2 days ago .
Please can I have a replacement of what I ordered.
If not a replacement ASAP I want a refund .
The reason why I choose your company was that it would be delivered within a few days.
But that hasn't been the best choice
10 juli 2026
Antwoord van Medical Supplies
Dear Martina,
Thank you for taking the time to leave your feedback.
We are sorry to hear that your experience did not meet your expectations.
Following your report that a wheel was missing, we arranged collection of the pushchair so that it could be inspected. Upon its return to our warehouse, we found that all of the wheels were present in the box. We have since spoken with you to discuss the matter and arrange for the pushchair to be returned to you.
We sincerely apologise for the inconvenience and frustration this has caused. If you have any further questions or require any additional assistance, please do not hesitate to contact us.
Kind regards,
Victor
MedicalSupplies.co.uk
very good service well packed and…
very good service well packed and always kept updated on progress am very happy with the whole deal
23 juni 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.