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medicann.co.uk Reviews 

1.187
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TrustScore 4.5 uit 5

4,6

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Beoordeeld met 4 van de 5 sterren

I was doing fine but after being promised that supply issues had been sorted, I've come to the conclusion that it wasn't true. They withhold all stock available from you, Cheaper strains aren't there... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Transparent Honest Compassionate. now about to order my third months supply cannot fault medicann from day one. big thanks to casey and dr.sunny for their compassion and care and understanding... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish. Went with medicann due to not wanting to waste money getting caught up in yearly/ monthly charges. To see how I got on. I'm not good on phone , speaking persona... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely amazing experience from doing the online check to recieving my first prescription 2 weeks later! Quick easy online form, if your in the UK you can give access to your NHS app so no n... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Coffeeshop
  2. ook in
  3. Alternatieve genezer
  4. Arts
  5. Medisch centrum
  6. Online apotheek
  7. Pijnbestrijdingsarts

Geschreven door het bedrijf

Medicann is a multi-award-winning clinic providing expert access to medical cannabis and medicinal cannabis treatments across the UK, including England, Scotland, Wales, Northern Ireland, the Isle of Man and the Channel Islands. We offer a free patient app, access to over 170 prescribable products for eligible patients, and support for people managing more than 50 different health conditions. Our experienced clinicians prescribe a wide range of medical cannabis products tailored to patient needs, including flower, oils, lozenges and capsules. At Medicann, patient care, education and ongoing support are at the heart of everything we do, helping eligible patients explore safe and legal medicinal cannabis treatment options with confidence. The clinic has built a strong reputation for professionalism, compassionate care and an easy-to-use patient journey from consultation through to prescription management. Patients also benefit from convenient digital tools through the free Medicann app, making appointments, prescription tracking and communication simple and accessible. Whether you are seeking support for chronic pain, anxiety, neurological conditions or other qualifying illnesses, Medicann is committed to delivering trusted medical cannabis care throughout the UK with a focus on safety, expertise and patient wellbeing.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(1.187)

1.167 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

I ordered and paid for my prescription…

I ordered and paid for my prescription it was sent out the next day as normal but did not receive it due to issue with label .. it’s now been 3 days since I ordered and I’ve had no prescription, no refund and I’ve been ignored .. not impressed and still waiting ?

21 september 2026
Review zonder uitnodiging
Logo medicann.co.uk

Antwoord van medicann.co.uk

We’re sorry for the frustration this has caused. The pharmacy is aware of your concerns and will remedy the situation as soon as the returned delivery has been received and processed.

Beoordeeld met 1 van de 5 sterren

Automated "box-checking" triage

I had an incredibly disappointing experience with Medicann. My initial assessment lasted a mere 5 minutes and was conducted by a non-medically trained member of staff who simply went through a generic, box-checking exercise. My file was then passed to their medical team, and I was issued a swift rejection based entirely on past keywords in my medical record. What this clinic completely failed to take into account is the human context of my file. I am a long-term cannabis user of over 20 years with absolutely zero history of psychosis, and I suffer from severe CPTSD following a profound personal tragedy. I am certain that cannabis has played a huge part in keeping me alive when I have been in my most extreme low states. It is the only medicine that truly balances me, reduces my stress, and calms my anxiety without the horrible side effects that pharmaceutical medicines have on me. Instead of allowing me the opportunity to speak directly with a Consultant Psychiatrist who understands complex trauma and risk, Medicann rely on a rigid, automated screening process that lacks any real clinical depth or basic human empathy. If you have a complex history or a trauma-related condition, avoid this clinic. They prefer easy, straightforward cases and will reject you on paper without ever letting you speak to the actual decision-maker.

23 september 2026
Review zonder uitnodiging
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Antwoord van medicann.co.uk

Thank you for your feedback. As a remote, lower-risk clinic, we are unable to accept some complex conditions that require more intensive or in-person care. Our inclusion criteria are designed to support safe and appropriate prescribing, and every eligibility decision is made or reviewed by our clinical team, with patient safety as the highest priority.

Beoordeeld met 5 van de 5 sterren

Medicann quick easy reliable

After initial eligibility checks I’m speaking to the doctor I qualified the process was quick and easy after the consult with the doctor and then opened up into being able to request multiple products from flower to oils to pastels, et cetera and the amount of product they have is really good and I decided to go for mango cheese CBD and after using it for nearly 3 weeks I can say I have seen drama change in being able to move around and do more things. This reduced my pain dramatically and I would recommend all those that suffer with chronic pain fibromyalgia et cetera don’t knock it before you try it as a three week vapo enabled me to do more things which is 100% bonus thanks to Medicann the product is a reasonable price compared to relief who kept the delay in my appointments to the Doctors so 10 stars for Medican thank you

27 augustus 2026
Review zonder uitnodiging
Logo medicann.co.uk

Antwoord van medicann.co.uk

Thank you for taking the time to share your feedback. We’re pleased to hear you had a positive experience with Medicann and that our team was able to support you.

Beoordeeld met 1 van de 5 sterren

Rot in the buds

Rot in the buds. Seed in the buds. Refusals to inspect or provide a return process for quality. Is stealing money for what should not be supplied to humans. Disgraceful long grass support that actions nothing. Leaves people with a condition and no medicines after paying. They owe me for 4 quality incidents so far and refuse to deal with anything, and refuse your evidence photos. Disghonest, not thinking about the loss of trust and the effect that has on people. AVOID!

22 september 2026
Review zonder uitnodiging
Logo medicann.co.uk

Antwoord van medicann.co.uk

Pharmacy are dealing with the return of your products for testing, please liaise with them to arrange.

Beoordeeld met 5 van de 5 sterren

Fast turnaround on prescriptions

Fast turnaround on prescriptions, great products to support my medical needs and consistently fast response to any queries!

21 september 2026
Review zonder uitnodiging
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Antwoord van medicann.co.uk

Thank you for taking the time to share your feedback. We’re pleased to hear you had a positive experience with Medicann and that our team was able to support you.

Beoordeeld met 1 van de 5 sterren

Not getting medication.

I suffer with severe chronic pain from arthritis, its why i came to Medicann. Most prescriptions have went without a hitch but theres now been issues with delivery. Im paying for medication im not receiving now. Twice its happened and im getting no communication now from anyone. Starts off great but ive noticed it doesnt continue. For someone in a great deal of pain this needs to be consistent.

21 september 2026
Review zonder uitnodiging
Logo medicann.co.uk

Antwoord van medicann.co.uk

We’re sorry for the recent delivery issues, which have been caused by circumstances outside our direct control. Please be assured that we are reviewing the service provided by our delivery partner and are working to resolve the situation as soon as possible.

Beoordeeld met 5 van de 5 sterren

Transparent Honest Compassionate.

Transparent Honest Compassionate.
now about to order my third months supply
cannot fault medicann from day one.
big thanks to casey and dr.sunny for their compassion and care and understanding of my condition.
sufffered for years with chronic pain from bulging discs and arthritis this has been a massive help pain is now manageable and sleep is better too
quality of life has improved massively
again massive thanks!!!

21 september 2026
Review zonder uitnodiging
Logo medicann.co.uk

Antwoord van medicann.co.uk

Thank you for taking the time to share your feedback. We’re pleased to hear you had a positive experience with Medicann and that our team was able to support you.

Beoordeeld met 5 van de 5 sterren

5***** Medicann helping a broken old…

5***** Medicann helping a broken old soldier,haven't slept properly in 28 years,first prescription arrived and can now finally rest easy,and the pain relief i get now is unbeatable,and quit nicotine and anxiety levels are coming down,Joining Medicann is like joining a family,They care and you can feel it Thank you Medicann💚

27 augustus 2026
Review zonder uitnodiging
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Antwoord van medicann.co.uk

Thank you for taking the time to share your feedback. We’re pleased to hear you had a positive experience with Medicann and that our team was able to support you.

Beoordeeld met 5 van de 5 sterren

5 star

Very helpful & knowledgeable staff, no hassle or fees to join up & a nice selection of strains once you are registered.
Can't believe it's taken me till this summer to join after advocating for medicinal cannabis from 30 years ago.

Fast delivery if you order & pay before 2.30pm with it arriving the next day.

20 september 2026
Review zonder uitnodiging
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Antwoord van medicann.co.uk

Thank you for taking the time to share your feedback. We’re pleased to hear you had a positive experience with Medicann and that our team was able to support you.

Beoordeeld met 2 van de 5 sterren

Had no problems until on I tried to…

Had no problems until on I tried to order second time. I went for the cheapest strongest weed. So it was 28% for £40 and £5 delivery. Then the cheapest was 55 now it's 60 and the cheaper ones haven't come back. Apart from that I've had no problems. But for people with not a big budget it's a bit of a downer

1 september 2026
Review zonder uitnodiging
Logo medicann.co.uk

Antwoord van medicann.co.uk

thankyou for this information, we will pass it onto our pharmacy partners.

Beoordeeld met 5 van de 5 sterren

Excellent service

The process was fast and efficient. There is an excellent choice of products, just had my first prescription and very impressed.
Would definitely recommend this organisation.

19 september 2026
Review zonder uitnodiging
Logo medicann.co.uk

Antwoord van medicann.co.uk

Thank you for taking the time to share your feedback. We’re pleased to hear you had a positive experience with Medicann and that our team was able to support you.

Beoordeeld met 5 van de 5 sterren

Lovley staff

Lovley staff, made me feel at ease in my appointments, quick onboarding process, signed up two weeks ago had doctors call week later then received my first prescription this morning, just amazing, thanks MEDICANN five stars from me 🌟

19 september 2026
Review zonder uitnodiging
Logo medicann.co.uk

Antwoord van medicann.co.uk

Thank you for taking the time to share your feedback. We’re pleased to hear you had a positive experience with Medicann and that our team was able to support you.

Beoordeeld met 5 van de 5 sterren

Phenomenal service from start to finish

Phenomenal service from start to finish, very responsive patient support from appropriate clinicians and possibly the best value available in the UK for medicinal cannabis products.

The initial assessment and online medical record check was much faster than expected, and at every stage of my journey I've been impressed with the choice, price, and superb speed of order processing and delivery by next day Royal Mail. My only issue ever was a problem caused by Royal Mail, not Medicann.

I highly recommend Medicann to anyone who is looking into medicinal cannabis.

15 september 2026
Review zonder uitnodiging
Logo medicann.co.uk

Antwoord van medicann.co.uk

Thank you for taking the time to share your feedback. We’re pleased to hear you had a positive experience with Medicann and that our team was able to support you.

Beoordeeld met 1 van de 5 sterren

Awful experience

I'm astounded this company has any good reviews at all. I suspect they are not genuine reviews. I found the whole process incredibly difficult to navigate and Medicann to be very unhelpful. I gave up in the end. The only time they have ever contacted me was to ask me to leave a review. My pleasure Medicann

19 september 2026
Review zonder uitnodiging
Logo medicann.co.uk

Antwoord van medicann.co.uk

Thank you for your feedback. We’re sorry to hear your experience did not meet expectations.

Beoordeeld met 5 van de 5 sterren

This company has changed my life🙏

This company has changed my life🙏
Ive gone from pillar to post with the NHS and my GP trying different painkillers and sleeping tablets, having to adjust my life for the side effects and taking pills on top of pills to counter them side effects, also damaging my kidneys and liver.
At last, pain relief and sleep, with no morning groggy effects ☺️
My liver and kidney function is on the up, my whole life is too!
I now have the energy and confidence to leave the house, and its only going to get better.
Thank you so much medicann team 💚

19 september 2026
Review zonder uitnodiging
Logo medicann.co.uk

Antwoord van medicann.co.uk

Thank you for taking the time to share your feedback. We’re pleased to hear you had a positive experience with Medicann and that our team was able to support you.

Beoordeeld met 1 van de 5 sterren

Monopolises flower strains and only let…

Monopolises flower strains and only let you access a quarter of what is available from the medical supply market

10 september 2026
Review zonder uitnodiging
Logo medicann.co.uk

Antwoord van medicann.co.uk

Thank you for your feedback. We’re sorry to hear your experience did not meet expectations.

Beoordeeld met 5 van de 5 sterren

Im so glad I have found this medical…

Im so glad I have found this medical treatment it does definitely work for me and this company are very professional I highly recommended great service

12 april 2026
Review zonder uitnodiging
Logo medicann.co.uk

Antwoord van medicann.co.uk

Thank you for taking the time to share your feedback. We’re pleased to hear you had a positive experience with Medicann and that our team was able to support you.

Beoordeeld met 2 van de 5 sterren

Was sent stock around a month from expiry

Pre prescription service was good.
However my first prescription I was sent stock near 1 month from its expiry date - tried calling customer service and they said it was within their guidelines. Will try getting help from a different company next time.
Be wary of being sent old stock!!

14 september 2026
Review zonder uitnodiging
Logo medicann.co.uk

Antwoord van medicann.co.uk

thankyou for this information, we will pass it onto our pharmacy partners.

Beoordeeld met 5 van de 5 sterren

I genuinely cannot thank MediCann…

I genuinely cannot thank MediCann Clinic enough for the difference they have made to my life.

Over the last two years, I have experienced three different clinics, and my experience with MediCann has stood out completely. For the first time, I have felt that I am being listened to, understood and treated as a person rather than simply a patient.

Living with chronic pain, Crohn’s disease, ADHD, migraines and anxiety has made everyday life incredibly challenging at times. I am also a father to six young children and a full-time carer for my partner, so there are always people who depend on me. Being able to be there for my family and take care of the people I love means everything to me.

What I appreciate most about MediCann is the understanding and compassion I have received. I feel that my circumstances are genuinely taken into consideration, and I have never felt judged when explaining what I am going through. The communication and support have given me confidence that my treatment and wellbeing are being taken seriously.

After spending a long time feeling like I wasn't getting the help I needed, finding a clinic where I finally feel heard has been incredibly important to me. Medical cannabis has become a significant part of how I manage my symptoms, and the support from MediCann has helped me navigate that journey.

For me, this isn't simply about treatment or appointments. It's about being able to have a better quality of life, be present for my children, support my partner and continue doing the things that matter most to me.

I am genuinely grateful to everyone at MediCann for the care, understanding and support they have given me. My experience has been overwhelmingly positive, and I would personally recommend MediCann to anyone looking for a clinic where they feel they will be listened to and treated with compassion and respect.

18 september 2026
Review zonder uitnodiging
Logo medicann.co.uk

Antwoord van medicann.co.uk

Thank you for taking the time to share your feedback. We’re pleased to hear you had a positive experience with Medicann and that our team was able to support you.

Beoordeeld met 5 van de 5 sterren

Very professional service


Very professional service, cant really fault it at all. Very easy to set up, you order and it arrives next day.

18 september 2026
Review zonder uitnodiging
Logo medicann.co.uk

Antwoord van medicann.co.uk

Thank you for taking the time to share your feedback. We’re pleased to hear you had a positive experience with Medicann and that our team was able to support you.

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