MEFA Reviews 550

I loved it, the lady went through crystal clear of the process and they answered all my questions. Thanks a lot for your help. They also promised to send the ppt, but it has not arrived yet :)

Good information but could be shortened. Perhaps excluding history and some of the bureaucracy processes that take place

It makes you feel like they want to help while holding your hand through the process

The knowledge the presenters have on the FAFSA.

Helpful and useful information on updates made.

clearly focused on the subject, and it's a great help for new applicant

Unfortunately, I had a poor experience with MEFA. I can handle mediocre customer service that is rough around the edges at times. The first time I called, I felt like I was speaking to a bill collector. I had mentioned several times that I did not want to apply, If all my income from both primary sources could not be utilized. I started a new business this year. I was told it would not be necessary. I provided my base income from one position which was good. Unfortunately my debt to income ratio changed when Mefa learned I owned more than one property. I was transparent from the beginning of the process. They never attempted to contact me regarding this as promised. They approved me at a completely different interest rate. In conclusion, there was nothing they could do about changing the approval. Overall, my rating is based off incompetence and lack of communication. I wish I had spent my time with another company from the beginning like laurel roads. Instead, I decided to just immediately pay my highest interest rates off. Personally not the way I would run a business.

The information was clear and helpful. It was presented well.

Lisa Harney is an excellent resource to promote MEFA and the MyCap program.

The panelists were outstanding and the resources /guides extremely practical and easy to implement. Thank you mefa!

Great presentation. I feel like I'm ready to get rolling with the financial aid process. Thanks!

Very informative. Will be sharing with my co-workers.

MEFA's resources on FAFSA simplification have been very well done. They have made it easier to understand than other organizations in the financial aid world. I appreciate that they want to help students and families understand the changes to FAFSA, and am glad MEFA can present the complex information in an easier to understand format.

This webinar was very straight forward compared to others who used way too many mnemonics which got confusing. Everything was simple and to the point.

The presenter was very knowledgeable. The power point slides were very helpful, very clear and concise. I could not think of anything you could have done better.
Thank you!

info is presented in a clear and concise manner, easily understood

Easy to follow webinar and summarized everything nicely.

Very informative! A great resource

Stephanie is a great presenter and shares information in a clear manner and at a good pace!

The webinar on financial aid on October 26 was very informative.