Mega Car Supermarket  Reviews 

Quick and friendly service and very helpful staff arranged everything quickly.

Recently bought a Skoda Octavia from here, happy with the purchase by far, process was simple and staff were nice.

Bought this warranty haven’t used it yet so difficult to comment.

Recently purchased a RS3 from theses.

Few issues noted on the test drive. The team where more than willing to rectify these issues and where able to work around my constantly changing timelines.

Great service from the start, van arrived as discussed, Alex was very helpful. 5* Service from start to finish

very good to deal with and they make a fantastic cup of tea

Lovely car lovely people bent over backwards to help me can't fault them

Up to now no issues with the car or the service.

Everyone was really helpful, Hollie couldnt do enough for me. The car was prepared and ready for the collection appointment

Scammers. Avoid at all costs. Car we took hours driving to test drive wasnt even there even tho we
had firm appointmrmt.
Appointment was booked the day before.
Email confirmation received.
Zero apology. Asked of we wanted to rebook! Read other reviews now. Dodged a bullet!

My son bought a vehicle from this company, they were dishonest and unhelpfull from the start, told him it would be serviced before he picked it up. We took it to our own garage to check it over as the previous service it had the year begore said the brakes and discs would need changing which the dealer claimed had been done. On inspection by our own garage none of this had been done and the vehicle had not been serviced. Obviously we went back to them and after much backwards and forwards they did the work required. However after 3 months of owning the vehicle my son still does not have a V5 certificate and DVLA says this is because the dealer has never re-registered the vehicle, of course cannot get hold of anyone at the dealers and no one calls back, shocking customer service and im afraid i would have to agree with other reviews to avoid these dis-honest people at all costs.

AVOID!!! at all costs do not give these your money. We bought a car that was so badly damaged and leaking from every place imaginable.Looked amazing from the outside but please do not go near these they are scammers and cowboys.Took me four months and having to hire cars and solicitors to try and get my money back and caused me an enormous amount of stress. They took the car the documents and the keys and still no refund.Only until I threatened to expose them on all social media platforms about their current and all previous alias business names did they finally refund me.

It was a hellish experience and would not want anyone to go though what we have been through.Please stick to reputable dealers.If a deal is to good to be true it generally means its not right. These should never be allowed to trade and sell cars.Death traps.Land Rover gave me the pictures of the underside of the car and it was shocking.Engine bolts missing, oil leks galore and the steering was with faults.

Great car, great service can not faulty them I would highly recommend!

Avoid avoid avoid!! Unless you want throw your money away on a faulty car stay clear of those bunch of cowboys....
I'd be here all day writing what happened but let's say I had the last laugh.
I see the piece of rubbish is back on the website dont touch it with a barge pole. Jag E pace LN69UFW riddled with problems. Just like all their reviews, cars break down once u drive them away!
STAY CLEAR!!!!!!

Bought my Jaguar I Pace from these crooks on the 14th November and after getting less than 5 miles up the road low pressure warning on the front nearside tyre! Drive back to Newcastle keeping regularly checking and after getting home looked for the locking wheel nut key and there was none! I have phoned then over 100 times since the following day and they only answered twice after i rang from 2 different friends phones, it looks like they block your number when you raise an issue after being told they will ring you back within half an hour. Now a further £500 out of pocket and STILL not rang me back and just not interested since they took my money. I have contacted citizens advice and have reported them to trading standards DO NOT BUY FROM THE CROOKS!

Avoid disgusting company threatening pensioners. Do not buy from these hooligans!

Treat customers appallingly. My father purchased a Jaguar I-Pace that they clearly sold with existing faults, and when the issues became obvious, and it was obvious the warranty was not going to cover the work needed he returned the vehicle within the 14-day cooling-off period, fully within his rights.

Instead of being helpful or honoring the warranty, their attitude immediately changed. No one wanted to assist, and they became threatening and abusive. Even worse, the behavior of three males towards a 70-year-old customer was rude, unprofessional, and threatening. Throwing paperwork and keys at a customer is how they conduct their business. No customer especially a pensioner should be treated this way.

A dealership should stand behind the vehicles they sell and show basic respect to the people who trust them with their money. Sadly, Mega Car Supermarket Halifax failed on both counts.

We would strongly advise anyone considering a purchase here to be extremely cautious. Our experience was stressful and completely unacceptable.

The finance company have been informed the vehicle is back in your possession. You are lucky we haven’t reported you to the Police.

We also got an independent review which found the OEM heater matrix was faulty and that component failure could not have been caused by us as and was almost certainly present as an underlying defect at the point of purchase.

Jaguar confirmed the Heater Matrix Is a Sealed System Component and forms part of the vehicles HVAC coolant circuit. It is not a serviceable part nor a component we as a customer can physically access or interfere with under normal usage. Any damage or degradation to the heater matrix develops internally due to manufacturing defect, corrosion or component failure, none of which can be influenced by operation of simply driving the vehicle and is therefore not attributable to driving behaviour.

A driver only has access to temperature and HVAC settings inside the vehicle, which control coolant flow and temperature within the vehicle and cannot cause a heater matrix to rupture, leak, or structurally fail. The system’s operating parameters are fully controlled by the vehicle’s onboard management system.

When the vehicle was returned to you there was no evidence of external impact, incorrect servicing, overheating events, or improper coolant handling, all of which could theoretically contribute to such a failure. The absence of any such conditions aligns with our assumption that the vehicle had an existing defect and was technically faulty at the time of sale rather than our alleged misuse.

The vehicle was returned immediately to you as advised by the finance company as no garage including Jaguar would honour the warranty for the fault reported. The logbook was returned to the DVLA putting you back as the registered keeper.

The finance company are still awaiting the return of the finance payment which you are still withholding.

We exercised our legal right to reject the vehicle within the statutory timeframe. Under the Consumer Rights Act 2015, a vehicle purchased on finance must be of satisfactory quality, fit for purpose, and as described. Where a qualifying fault is identified within the first 30 days (or where repair has failed or is unreasonable), the consumer is entitled to reject the vehicle and obtain a refund.

You have now had the vehicle 6 weeks, and let’s not forget the professionalism of your garage throwing keys and paperwork at a customer/pensioner. Anyone reading this would definitely think twice about purchasing a vehicle from you !!

Warranty no use to anyone, no garage would touch it. Do not buy from these cowboys.

Matter is now with the financial ombudsman.

Extremely Disappointed – Sold a Faulty Car and Refused to Take Responsibility

I am writing this review to warn others about my awful experience with Mega Car Supermarket Ltd. I purchased a car from them believing it was in good condition, as described in the advert and confirmed by the salesperson. Unfortunately, my experience since then has been nothing short of a nightmare.

Shortly after driving the car home, I started noticing several issues that clearly showed the car was not properly inspected or prepared before being sold. Warning lights started appearing on the dashboard, the engine began making unusual noises, and within days it became obvious that the car had multiple hidden faults. These included mechanical problems, poor braking performance, and electrical issues that made the vehicle unsafe and unreliable to drive.

I contacted Mega Car Supermarket Ltd immediately to report these problems, expecting them to take some responsibility and either repair the faults, replace the vehicle, or offer a refund under the Consumer Rights Act 2015, which protects buyers of faulty goods. Unfortunately, the dealership’s response was completely unacceptable. The staff were rude, dismissive, and defensive, refusing to acknowledge that the car had any issues despite clear evidence. They kept giving excuses, delaying responses, and avoiding any meaningful solution.

When I requested to have the car inspected by an independent mechanic, they discouraged it and tried to shift the blame onto me, suggesting that the problems must have developed after purchase — even though they appeared within days of taking delivery. It was very clear that they had no interest in providing after-sales support or standing behind the vehicles they sell.

After further inspection by a qualified garage, it was confirmed that the car had serious pre-existing faults that could not have developed in such a short time. This means Mega Car Supermarket Ltd sold me a car that was not of satisfactory quality, not as described, and not fit for purpose, which is a clear breach of UK consumer law.

I have now had to spend a significant amount of money repairing issues that should never have existed in a vehicle advertised as being in “excellent condition.” The entire experience has been stressful, time-consuming, and financially draining. What makes it worse is the dealership’s complete lack of professionalism, honesty, and customer care.

I strongly advise anyone considering buying from Mega Car Supermarket Ltd to think twice and do thorough research before handing over any money. Insist on an independent inspection before purchase, check every detail, and do not rely on their assurances. Once they have your money, you’ll be on your own if anything goes wrong.

This company clearly prioritises profit over integrity and customer satisfaction. Based on my experience, I would never buy from them again and I would not recommend them to anyone. They sold me a car in poor condition, ignored their legal responsibilities, and left me with the consequences.

Save yourself the trouble and buy elsewhere — Mega Car Supermarket Ltd cannot be trusted.

AVOID AT COSTS!!!!!!!!
Purchased a Range Rover sport from these cowboys, had issues within a week of having the car every time I rang to make them aware of the issues they said they would give me a call back went on for weeks, the car because unroadworthy due to the issues, luckily I part financed the car and the finance company picked up the car and delivered it to these con men, they have had my car for 6 weeks and not a single person can tell me where my car is what is going on with it or any information at all, the finance company can’t get a single bit of contact from them at all I’m still here now with no vehicle and no help from them,
They will also laugh at you down the phone when and tell you that you are wasting your own time because they are not going to help you