Megasealed Bathrooms and Balconies Reviews 

Can I go 'NO STARS" - not one. My experience with this company ,and more especially Monique ,the owner of this franchise, has been dismal. Monique's company, services the South East surburbs of Melbourne.
I wanted someone to ensure that there were no leaks in my bathroom. There was mould forming downstairs in my laundry.
Jay, the assessor, came over and determined that the shower could be sealed, the missing grout from tiles outside the shower will be fixed and he identified one cracked tile in the shower. For this the shower screen had to be removed and the tile had to be epoxied. This added another $550 to the quote.I agreed. I decided to go with this higher quote because it seemed that Megaseal is a bigger franchise and are more likely to honour and tend to issues if they develop.

When the job was eventually done ( Monique has very unprofessional with communications - delays due to 'board meetings' and 'being on the road' and 'illness') - I was EXTREMELY disappointed with the job. We now had:
1. a broken shower head.
2. Now there were FOUR cracked tiles
3. The silicon was put very untidily
4. The grout in the tiles were black - did not match the grey of the rest of the bathroom.

She was argumentative from the very start and very rude and unprofessional. She said that those tiles were cracked before the technician started the job - even though her assessor did not identify them. She eventually came for a site visit but came 'armed '
to say - this is not 'OUR FAULT!!!'

She even had the audicity to say 'out of 10000 bathrooms that she has fixed this was the most vile and disgusting shower ever' If I could add pics here I could show how very untrue this statement was.
Eventually she offered a 15% discount. But this was not satisfactory for me - what use was paying close to $2K for a shower that still needed fixing?

My text to her :-
“I want someone to come over and neaten the job. I'll show you some before and after pics of some "disgusting" showers that was made to look good again with good workmanship.

I want the black grout replaced to a matching color I want the new shower head dropped off for us to pay a plumber to replace And 15% off as offered And warranties in place.

Her reply - it is still not clear what you want of us.

Never use Evans Bathrooms PTY LTD t/as
Megasealed Sydney South East
Megasealed Eastern Suburbs
Megasealed ACT
They are an absolute disgrace. From start to finish and the cost to fix our balcony/planter box $7k. More fool me! Service was amateur. I had to get them back several times to fix things. Planter box bubbled and held water, needed ripping up again and waterproofing, Tiles were cut poorly, they covered up spitter pipe holes, inserted 2 new spitter pipes that were 10x larger than original and now is a bloody eye saw! They never arrived when said. Emails went unanswered. Finally the manager Graeme was involved who was rude and condescending and clearly does not give a hoot about the customer. All they want is money. And to top it off it’s still leaking. They even disagreed with the plumber they got out to do a dye test. Meagseal say it’s not leaking and their plumber says it is 🤷‍♀️. They are bullies who intimidate. If it’s not leaking then why am I getting yellow water dye (dye test plumber did) in a bucket under the leaks! This has been going on from Nov 2022 to now Dec 2023.
Please never use them!

Terrible experience. Terrible work. Terrible technician.

These guys are a disgrace. Phoned and emailed them re a job and get a response about a week later asking me to send photos and describe work required which I did. Another week later Zero response.

After having an inspection and assurance the job could be completed the grouters came around and started removing old grout when 2 tiles came loose . They stopped the job and said they would give us a quote to fix the issue . At $6,800 im not entertaining the idea so we are left with an unusable EnSuite . No one from the company returned calls , emails or text messages to discuss further , they ran . DO NOT USE MEGASHEILD PERTH , GRADE A AMATURES.

I was delighted with megasealed. They always came when they said they would which when your having a retiling and leak proofing is about 5 visits. Clean, respectful and i couldnt be happier witht the result. I'm in in the Sutherland shire and they were the cheapest quote. So I would definately recommend them.

Totally ruined my friends bathroom never use this dodgy company again

We hired Megasealed to seal our upstairs courtyard. Their work failed four times, and the roof is still leaking. they have not given us our money back, and will not even do us the basic courtesy of responding to my emails.

I never even got to having the requested work done as we never got that far.
I Emailed a quote request to Megasealed on Friday and got a missed call from their nearest "technician" at 1141 AM on the Sunday morning. He then sent me a Text and Email stating that he'd "arranged" an inspection at my Home for 0930 AM the next Day without consulting me to see if I was available. I texted and Emailed him back saying that I wasn't available as he hadn't given me any notice to arrange the appointment. Then I didn't hear from anything from him at all. Nothing. I sent him a Text Today asking if he could come out later this week to do a quote on the work. The reply I got was SIC "sorry tried yesterday and get back after 1 pm to book quotes. Good luck with it". He didn't call back after 1 pm as stated and is now ignoring me. Absolutely pathetic service. Their loss, as I've got a competitor to do the work. If this is the way they do business, I'd rather have the leaking balcony. The guy in question has no idea about how to deal with Customers, assumed I'd jump through hoops for the appointment he'd "arranged" and then got all precious because I didn't reply to his non-existent follow-up call. Do yourselves a favour and use anyone but these Clowns.

We used Megasealed company located in Brisbane a few times over number of years. They sealed our two bathrooms and gave us a 10 years warranty. But, they warranty worth nothing! 3-5 years after the service we noted that bathrooms start to leak again. Called Megasealed and their technicians gave us ridiculous excuses to void the warranty: he blamed wall tiles, 'incorrectly' installed shower screens and other irrelevant things which under his opinion contributing to new leak. And of course, straight away they gave us new quote to fix it. We followed this trick twice, received two 10 years warranties and guess what.. Bathroom is still leaking and Megaseald refuse to rectify under their warranty. Stay away from this doggy company... they promises and warranty are rubbish..

We recently engaged Megaseal Melbourne Central to fix one of our showers.

We selected Megaseal over a number of other quotes for a single reason: Their assessor identified that simple sealing would not be sufficient and that additional epoxy sealing of the drain would be required. Others did not identify this. Their assessor seemed highly competent and even with laypersons’ eyes it was obvious that he was correct when being shown the right spot. Other companies had simply not bothered to disassemble the drain. We selected Megaseal even though they gave the most expensive quote since the quote included these works.

A while later works were executed and the invoice was sent. When I checked the works it turned out that the sealing of the drain had not been completed. No mention of this was made. When I complained about this to Megaseal they stated they could no execute these works “since we are not plumbers”. Why then quote on it??? Still, the full quote price (including this item) was invoiced.

After a lot of back and forth, we came to an agreement to lower the price and have the drain sealing done in different ways. I ended up doing this as a DIY job (which were very simple). In essence, the assessor (Jay) was competent. However, it turns out that the people performing the repairs and the assessors are different and they performed a simple run-of-the-mill surface shower seal without giving any thought to the scope of works in the quote.

The important part is: had we simply paid and started to use the shower again, we would have damaged the just-repaired floor of the bathroom again as the true cause of the problem had not been fixed.

Communications with the director (Monique) were also somewhat disjointed and unreliable.

Lesson learned: next time we will not engage a shower-sealing franchise but rather a proper plumbing company that also offers shower fixing.

We will not use Megaseal again.

I used Megasealed Melbourne Central. This is the second time I've used them and both times they have completed a high-quality job on sealing a leaking shower in our house. They are a little disorganised and took longer than promised and their invoicing is also slow, but these are common issues with trades, whereas their actual work is excellent

TERRIBLE SERVICE - balcony was leaking after almost 6k and 1 year after repairing my whole ceiling after being told the job was done balcony started leaking again. They have refused to replaster after I spent almost 2k to do the ceiling based on their assurance. Terrible. VCAT will be hearing about this!

Very disappointed and frustrated.
Had two shower floors regrouted. Both still leaked. Said they would re do both. Re did one which cost us a new shower screen but just patched up the other. The patched up one grew mould around the silicone edge within a few months. They eventually came and re did the silicone but wouldn't re do the whole job as originally promised. Mould again growing in the silicone in multiple spots as well as the corner where the leak was is a mess. We were told by tiler that we shouldn't get mould as it was re grouted with epoxy.
No point contacting them again as they will just patch up again.

The workmanship and service was great, however I was charged $895 for less than 2sqm of grout on the shower floor which took the contractor 2 hours to complete.

Unfortunately, I did not have a good experience with Megaseal, so this review will no doubt not be published. Whilst the initial consult was good, I found some of the bathroom works were ok but a lot were very disappointing. I felt there was a lack of experience in some tradesman or they sent their apprentice. I still have to put up with a wobbly toilet seat and reminded daily of the finish on the marble tiling.

Great service, quick and efficient. They arrived on time, very professional to deal with and did a fabulous job. Would definitely recommend them.

Absolutely love my experience with Megasealed. The technician took great care of our house and did a marvellous job on our bathroom! Highly recommend.

Great experience throughout the process highly recommend

This is a incredible company to work with quick and easy shower looks like new