MemberDeals Reviews 

1.795
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very easy to navigate and book your event. Excellent prices with the discout compared to ITT or the company website. Checkout was easy and not full of pop-ups. Added security for using your credit c... Toon meer

Beoordeeld met 2 van de 5 sterren

I was having to input a lot of long codes in order to purchase movie tickets through this program. The voucher system works, but each ticket is a new long number to input. That caused me to run out o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

During this purchase I had to submit my payment information twice. When I clicked "Submit" the first time the section where you enter your card information change to a image of a padlock with a proces... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The very friendly staff and they all have excellent customer service skills. This will be my 4th rental car in about a months time from this branch and I highly recommend them.

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

MemberDeals is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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3,7

Alle reviews

(1.795)

361 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

The hotel I selected was quoted at 128…

The hotel I selected was quoted at 128 at night but after I proceeded it was 179 per night very misleading website. Also, when I selected a different room, it said three available then when I would get to the checkout, it would say the room is no longer available. Really bad experience would not recommend using X as a first responder.

18 juni 2026
Review zonder uitnodiging
Logo MemberDeals

Antwoord van MemberDeals

We’re sorry to hear about your experience and appreciate you sharing this feedback. Hotel availability can change quickly, and room inventory may sell out in real time, which can sometimes result in different options or pricing at checkout.
Additionally, taxes and certain fees are required by law and are calculated at the final stage based on the full booking details.
We’d like the opportunity to review your booking and address your concerns. Please provide your order number or give us a call so we can look into this further and assist you directly.

Beoordeeld met 1 van de 5 sterren

Poor customer service

I booked a flight through MemberDeals.com and needed to correct an incorrect travel date shortly after purchase. The experience with customer service was extremely frustrating and ultimately unresolved.

I made multiple attempts to contact support and repeatedly experienced long hold times followed by disconnected calls. In several instances, selecting the general support options did not lead to an available agent. The only way I was able to reach someone quickly was through options related to making additional purchases. Once connected, I was initially told my issue could be handled, but I was later transferred to another department and the process repeated without resolution.

At no point was I clearly informed during the booking process that cancellation or correction would be restricted in this way. Because I was unable to reach a functioning support channel to address the booking error, I ultimately had to purchase a replacement flight through another provider.

The issue was not only the inability to resolve the booking, but the lack of reliable access to customer support when assistance was needed.

I am sharing this so others are aware of the customer service experience in case they need post-booking support or changes.

16 juni 2026
Review zonder uitnodiging
Logo MemberDeals

Antwoord van MemberDeals

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience.
Flight bookings through MemberDeals.com are fulfilled by our travel partner, Mondee Travel, who handles all post-booking support, including changes and corrections. We understand how frustrating it must have been to encounter difficulties reaching assistance and getting your issue resolved.
Please provide your order number, and we will escalate your case to our partner to have a manager review your situation and reach out to you directly. While changes to flights are subject to airline and fare rules, we want to ensure your concerns are properly reviewed and addressed.
We appreciate you bringing this to our attention and look forward to assisting you further.

Beoordeeld met 2 van de 5 sterren

I felt the bait and switch

I felt the bait and switch. the price was 20 buck less and wouldnt go through. Refreshed the page and they bumped the price!

16 juni 2026
Review zonder uitnodiging
Logo MemberDeals

Antwoord van MemberDeals

Please provide us an order number and we will look into your concern.

Beoordeeld met 1 van de 5 sterren

It’s not clear until after purchase…

It’s not clear until after purchase that the ticket has to be used by the same person

14 juni 2026
Review zonder uitnodiging
Logo MemberDeals

Antwoord van MemberDeals

Ticket usage requirements can vary depending on the specific product and provider. In some cases, tickets may be non-transferable and required to be used by the original guest, which may not always be fully clear until after purchase.
If you could please provide your order number, we’d be happy to review the details of your booking and confirm the applicable terms.
We look forward to assisting you further.

Beoordeeld met 1 van de 5 sterren

Definitely got up charged by hundreds…

Definitely got up charged by hundreds of dollars more than going through direct to the company. 1 out of 10 DO NOT RECOMMEND. They also have no way of giving you a better deal once you've already purchased it and then they still charge you a cancellation fee.

14 juni 2026
Review zonder uitnodiging
Logo MemberDeals

Antwoord van MemberDeals

Pricing for travel products can vary based on availability, timing, and supplier rates at the time of booking. We understand how frustrating it can feel to see differences when comparing options after purchase.
Additionally, changes or cancellations are subject to the terms and conditions set at the time of booking, which may include applicable fees. That said, we’d be happy to review your reservation in more detail.
Please provide your order number, and our team will take a closer look to ensure everything was processed correctly and see what options may be available.

Beoordeeld met 1 van de 5 sterren

The website couldn't process my…

The website couldn't process my payment, so I had to use the cumbersome PayPal method.

12 juni 2026
Review zonder uitnodiging
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Antwoord van MemberDeals

Thank you for your feedback, and we’re sorry to hear about the difficulty you experienced during checkout.
Payment processing can occasionally vary depending on the payment method or system response at the time. We understand that having to switch to PayPal may not have been the most convenient option.
Please feel free to call us so we can assist you directly and help ensure a smoother experience moving forward. Our team will be happy to review what happened and address any concerns.
We appreciate your feedback and look forward to assisting you.

Beoordeeld met 5 van de 5 sterren

Quick and painless

The process wasn't only very easy but he prices was better.

12 juni 2026
Review zonder uitnodiging
Logo MemberDeals

Antwoord van MemberDeals

We appreciate the awesome feedback. Thank you and enjoy.

Beoordeeld met 1 van de 5 sterren

Unable to use a T-Mobile Promotional…

Unable to use a T-Mobile Promotional Credit Card on the Freakin T Mobile app. Really!!!

11 juni 2026
Review zonder uitnodiging
Logo MemberDeals

Antwoord van MemberDeals

We understand how frustrating it can be when a payment method, such as a promotional credit card, is not accepted as expected during checkout. In some cases, certain payment types may have restrictions depending on the platform or provider.
Please give us a call so we can look into this further with you and assist in finding a solution. Our team will be happy to help clarify what options are available.
We appreciate you bringing this to our attention and look forward to assisting you.

Beoordeeld met 5 van de 5 sterren

Easy

Easy, reasonable, and quick

11 juni 2026
Review zonder uitnodiging
Logo MemberDeals

Antwoord van MemberDeals

We appreciate the awesome feedback. Thank you and enjoy.

Beoordeeld met 1 van de 5 sterren

Warning: AAA MemberDeals Was More Expensive Than Buying Direct

I purchased Dollywood tickets through AAA MemberDeals because I assumed AAA members were getting a discounted rate. After purchasing, I discovered the exact same tickets were nearly $50 cheaper directly through Dollywood.

What disappointed me most was spending over an hour on the phone with customer service only to be told nothing could be done. No adjustment, no accommodation, and no concern that a member paid more through AAA than through the attraction itself.

My advice: always compare AAA MemberDeals prices with the vendor's website before purchasing. Don't assume a AAA deal is the best deal.

Very disappointing experience and not what I expected from a company that promotes member savings.

11 juni 2026
Review zonder uitnodiging
Logo MemberDeals

Antwoord van MemberDeals

We understand how disappointing it can be to find a price difference after purchase. Pricing for tickets can vary based on timing, availability, and supplier rates, and in some cases, direct suppliers may run promotions that differ from third-party offerings.
We also apologize for any frustration caused during your interaction with customer service. While adjustments are subject to the terms and conditions at the time of booking, we always want to ensure your concerns are properly reviewed.
Please feel free to call us or provide your order number, and we would be happy to take a closer look at your purchase and compare pricing details to see what options may be available.
We appreciate your feedback and hope to have the opportunity to assist you again.

Beoordeeld met 5 van de 5 sterren

Searching for the best accommodations…

Searching for the best accommodations in the historic district of Savannah, GA, was so easy. The prices were great, and checkout was a breeze.

10 juni 2026
Review zonder uitnodiging
Logo MemberDeals

Antwoord van MemberDeals

We appreciate the awesome feedback. Thank you and enjoy.

Beoordeeld met 5 van de 5 sterren

Great And Fast

10 juni 2026
Review zonder uitnodiging
Logo MemberDeals

Antwoord van MemberDeals

We appreciate the awesome feedback. Thank you and enjoy.

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