Meowtel Reviews 

Meowtel's vetted and professional sitters give us untold piece of mind with our cats and home. Our cat sitter went the extra mile on countless occasions and really takes care of all the details. Most importantly, we always come home to happy and healthy cats.

Meowtel and my cat sitter were easy to interact with and had my cat’s needs and wants at the center of their work. Would definitely use my sitter again, or if she wasn’t available, I would trust someone else from Meowtel.

Mercedes my pet sitter made me feel so comfortable leaving my kitties (my boys).
She was confident and very calm with my ferrel boy. She came over before I left and met both boys. Which involved her laying on the floor and sticking her arm under a chest giving Maco a treat and letting him smell her. First day she sent me a picture of Maco out from under his chest and eating treats. My other boy just loved her and couldn't wait to play with the laser. With a few days my ferrel boy was sitting on the couch with her eating treats next to her. I know that I can leave town now and my boys will be loved and taken care of. The pictures and videos every day were the best

I cancelled within an hour of making a reservation. It was impossible to get a refund back to my original payment method. Instead, Meowtel put it into my account balance. I kept trying to click on different links. There was no refund account section with an option to put the amount back onto my credit card.

The one and only time I will ever book with this company.

It sucks to have to spend this much time for something that should take 2-3 minutes. Now I have to call them back. Impossible to figure out. The site is confusing, not at all user-friendly.

Yuck.

Diane with Meowtel, made it possible for us to travel without being worried about our kitties. We have one who deals with stress induced cystitis and she requires medicine daily. Diane was amazing! We receive pictures each visit and great messages about the kitties and any updates. I will definitely use her again and highly recommend the service.

We LOVED Jen! She took such incredible care of our senior kitty Duke. She gave him two medicines a day and spent a lot of quality time with him as well. She sent us pictures every day and was very kind and thoughtful. She even helped us by taking our trash in and out. We rate her 10000000/10 and will for sure hire her again.

My cat sitter, Mary Beth, was wonderful. She sent me photos and detailed reports every visit. My senior cat is shy and needs special attention and Mary Beth was patient and caring with her. I like that Meowtel specializes in cats, as most services are for dogs. I will definitely use Meowtel and Mary Beth again!

Been impressed in all respects

My husband and I have been using Meowtel for the past year and a half now. The app is easy and straightforward to use. It has all the features you need like the ability to message your sitter, post and read reviews, and update your and your kitty’s information. The only feature I would add is the ability to modify an existing reservation…like shorten and/or extend it.

Great App. Let´s you find a cat sitter easily, and also allows for the management of the reservation as it is happening. Have used the app about 4 times, all cat sitters have been excellent.

The sitter was meticulous in taking notes and following through. She sent great photos at every visit, and was so pleasant. I trust her completely.

Meowtel makes it so convenient to find a great cat sitter. I’ve used them for my last few vacations and I have so much more peace of mind when I’m gone.

I was a little skeptical using Meowtel though it was recommended by my vet. I was hesitant permitting a stranger access to my home. But at Christmas boarding places were full. My fears were unfounded as the caretaker was excellent: even adding an extra visit on her own initiative. I would not hesitate to use them again.

Bobbie is great! I must say I am impressed, especially since my cat is usually shy, but he got familiar with Bobbie right away. Bobbie followed all the instructions and treated my cat well (changing his water, giving him treats, etc.). She played with him, and he liked her, which is very important to me.

I even had to add one more day to my reservation because my cat liked her so much. There was a snowstorm during my reservation (1–2 days), but Bobbie still came to take care of Ollie. I really appreciate her dedication!

In addition, kudos to Meowtel! This was my first time using the service, and I’m sure I’ll use it again. My reservations were during the holidays, around New Year's, so it was a bit difficult to contact my cat sitter at first. I reached out to Meowtel, and they got in touch with her right away. They kept communicating with me to ensure I was comfortable and that everything was going smoothly with my reservations and other requests.

Meowtel has been so helpful for me. The pet sitters I’ve used were wonderful. It was the only site where I could find someone who is highly trained in taking care of a cat with special needs. I was especially blown away by their customer service. I closed my account when my cat died. I didn’t realize that my refund from a booking had to be done via the site/app. I contacted them, and they were very responsive and incredibly kind. Several days later I received a huge sympathy bouquet. Took me by complete surprise. I thought they were a NYC-based company, and that’s why I got a personalized response, but Meowtel is all over the country! I highly recommend them.

We were very happy with our cat sitter. Our sitter fed the two cats, cleaned up after one of the cats, watered our indoor plants that needed watering.
Elyse did a great job!
Thanks Meowtel.

We've been booking with Meowtel for about three years and in three different cities. Each time, our experience has been very positive. The sitters have all been responsive, reliable, and obvious cat lovers. I appreciate the free meet-and-greet and key drop and I love the detailed updates with photos. I know my cats will always be in good hands when I'm out of town.

Once, Meowtel had to cancel one of my reservations because the sitter hadn't met the company's standards of conduct. Meowtel made it very easy by adding a credit to my account and helping me rebook. I appreciate their transparence and feel that they are an honest and trustworthy company.

We have used Meowtel for several years how and always had a wonderful experience with their pet sitters. Most importantly, the Pet Sitters we have used (3 different ones so far) have been very reliable, punctual, and great with our cats. Furthermore, the platform gives us peace of mind that an alternative Pet Sitter will be arranged if something happens that prevents the one we booked to come to the house. We are very happy with the platform and their service providers.

Cat Sitter Review

I began my process with Meowtel a few weeks ago. I initially downloaded the app and answered a few questions, and then took a break for a bit to consider if it was the right choice for me. I’d been looking at a few other apps (such as Rover) and the experience sounded overwhelming. As a graduate student who recently left FT work that was emotionally demanding, I wasn’t sure I would be up for the pet-sitting experience I was reading about. Up until this point, I’d mostly done pet sitting for trade purposes with low-income families.

Ultimately, I circled back to Meowtel. I figured I should start with animals I know best (cats) and get a feel for what might be a less-trafficked app.

I was pleasantly surprised that they required a minimum of 2 references and a background check, as it signaled to me that the safety of the cats was being prioritized. It also made me think that cat parents would prefer the app over other options. I was shocked that there was a virtual interview, too — I’d never heard of something like that for apps such as these. It again increased my confidence in signing up with Meowtel.

The interview was brief but pleasant. I thought that I would need to wait a few days to hear back, but I was approved at the end of the interview. The interviewer then walked me through how to add photos and access my calendar on the app, which was a very kind addition.

All in all, from the time I became serious about the process to the time I received my first booking, the process took maybe 4-5 business days. Is this much longer than I anticipated? Yes. Does that bother me? Nope, not in the slightest. I’ve had enough life experience to know what people are capable of; making sure people feel comfortable and safe with me is very important to me! Knowing that I will be going in to these client relationships with safety already established eases me.

It did occur to me to wonder if the folks who are looking for cat sitters also had a background check or a virtual interview completed. I think having the option for folks to have this done in exchange for a check mark, or something to signal additional safety to a sitter, would be beneficial.

As of now, I have a few bookings in place for next week. We’ll see how it goes! So far I am enjoying/appreciating my experience.

I felt better after meeting Kelly before going on vacation. Kelly was great with Oslo and he enjoyed her company. I will recommend to friends and will use Kelly again.