Merry People Reviews 

310
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

This company is a scam, very shady business. Money taken from my account without any authorisation, no replies to 4 emails, had to contact the bank as a fraudulent business to put stops on future pay... Toon meer

Beoordeeld met 5 van de 5 sterren

Nice boots- am still in my first week owning them so will update it as time goes by but the highlights so far: Size- true to size including room for fluffy socks (I get sensory issues with... Toon meer

Beoordeeld met 5 van de 5 sterren

These are hands down the best boots I’ve ever bought! Fit perfectly and are the comfiest shoe I own. Very stylish as well as practical. I own hunters as well as DMs and these surpass both in all aspe... Toon meer

Beoordeeld met 5 van de 5 sterren

Bit of a strange one. Absolutely loved the boots. Fantastic quality and style. Sadly, and no fault of the product, I couldn't make them work. Very responsive customer services. Suggested s... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Schoenenwinkel

Geschreven door het bedrijf

Founded in 2014, Merry People is a gumboot and rainwear brand. At Merry People we think about gumboots a little differently, bringing modern design and versatility to the classic waterproof boot. We believe the gumboot is the most practical everyday footwear item you can have! With an extensive colourful range spanning across ankle, mid-calf and tall boots, our wellies are designed to inspire merriment and happiness in those who wear them.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

310 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 81% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,1

Alle reviews

(310)

86 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Love them!

My lovely boots arrived really quickly and they’re great! Really comfortable and feel like they’re going to be able to cope with the workload I am throwing at them

24 februari 2025
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Antwoord van Merry People

Thanks so much for the lovely review, Bridget! We’re thrilled to hear your boots arrived quickly and are already rising to the challenge. It’s great to know they’re keeping you comfy and ready for whatever the day throws at you. Here’s to many adventures ahead in your Merry's!

Beoordeeld met 2 van de 5 sterren

No more comfort than £10 Amazon wellies

Very average comfort, not much better than my garden wellies, so was very disappointed after spending £90! I bought to walk the dog in and I couldn't wear for a long walk that is certain.
Will be relegated to the back of the cupboard.

26 februari 2025
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Antwoord van Merry People

Thank you for sharing your feedback — we’re really sorry to hear the Bobbis didn’t meet your expectations for comfort. We know how important the right fit and feel is, especially for longer walks, and it’s disappointing to hear they weren’t the right match for your needs. If you’d like to chat further or see if there’s anything we can do to help, please don’t hesitate to reach out to our Customer Service team at support@merrypeople.com — we’re always here to help!

Beoordeeld met 3 van de 5 sterren

Not for wider feet

The boots itself is gorgeous and will go in any outfit, the downside is I have a wider feet and this is not comfortable at all after just wearing for an hour. If you have a wider feet this is not for you. I bought it online and used it so I can’t send it back. Better to buy it in person and you check it yourself if its comfortable for your feet.

8 januari 2025
Review zonder uitnodiging
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Antwoord van Merry People

Thank you for your honest review — we’re so sorry to hear the fit wasn’t quite right for your feet. We know how important comfort is, especially for all-day wear, and we really appreciate you sharing your experience. Fit can definitely vary from person to person, especially with wider feet, and we always want our customers to feel great in their boots. If you ever decide to give us another go, our customer service team would be happy to help with sizing or fit advice!

Beoordeeld met 3 van de 5 sterren

The muddy winter made so much easier

The muddy winter has been made so much easier with these boots, warm and dry and smart too. My only complaint is that even when washing them under running water with a cloth it’s difficult to get the muddy residue off so they don’t really convert to going out boots once they’ve been muddy which is quite annoying as I like to wear the same boots for everything ideally.

23 februari 2025
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Antwoord van Merry People

Thanks so much for your review — we’re so glad to hear your Bobbis have been keeping you warm, dry, and stylish through the muddy winter! We really appreciate your note about cleaning, too. While natural rubber can sometimes hold onto a bit of residue, we’ll definitely pass this feedback on to our design team. A magic eraser can work wonders, and only a bit of water is required. We love that you want to wear them everywhere, and we’re so happy they’ve been a go-to for you this season!

Beoordeeld met 5 van de 5 sterren

Love my Bobbi Boots

This is my second pair of Bobbi Wellington boots and I really love them. They are soooo comfy and ideal for our climate! I can wear them with anything so get to wear them a lot - wouldn't be without them.

15 februari 2025
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Antwoord van Merry People

Thanks so much for the lovely review — we’re thrilled to hear you’re loving your second pair of Bobbis! They’re such a versatile, comfy go-to, and we’re so glad they’re a perfect match for your climate and everyday style. Enjoy!

Beoordeeld met 5 van de 5 sterren

Great company, great products

Excellent company to deal with. Website is easy to navigate. Products are as advertised and quality is excellent. Customer service is excellent and you know what is happening with your order every step of the way.

20 januari 2025
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Antwoord van Merry People

Thank you so much for the kind words! We’re so glad to hear you had a smooth experience from start to finish — from browsing the website to receiving your order. We really appreciate your support and hope you’re loving your Merry's!

Beoordeeld met 5 van de 5 sterren

Stylish, comfy and great quality. Website is a breeze too.

If you’re looking for a wellie that kinda looks like a pair of trendy Blundstones, the Bobbi Boots are a great choice.

I’ve found the standout feature of the Bobbi is their comfort. Unlike typical wellies, these boots have a flexible natural rubber exterior and a cushioned neoprene lining. This makes them comfortable to wear for extended periods. The elastic side panels and pull tabs also make them easy to slip on and off, which is a big plus.

Sizing is pretty good…maybe a ¼ size larger than expected; so I’ve fitted a lambswool insole for extra comfort and they’re now perfect.

14 februari 2025
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Antwoord van Merry People

Thanks so much for taking the time to leave a review! We’re so happy to hear you’re loving the comfort and fit of your Bobbi Boots. The soft neoprene lining and flexible rubber really do make them easy to wear all day — and the lambswool insole sounds like the perfect cosy upgrade. Enjoy your adventures in them! 💚

Beoordeeld met 5 van de 5 sterren

My second pair of bobbi boots and I…

My second pair of bobbi boots and I love them! Sooo comfortable for long dog walks. Keeping my feet dry and warm. I wouldn’t buy any other short wellie. Thanks Merry people x

13 februari 2025
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Antwoord van Merry People

This makes us so happy to hear—thank you! 💛🐶 There’s nothing better than comfy, dry feet on long dog walks, and we’re thrilled that your Bobbi Boots are your go-to! 🌧️✨Enjoy every adventure in them, and thanks for being part of the Merry People family! 🥰 x

Beoordeeld met 1 van de 5 sterren

Its a scam

Its a scam. Please do not purchase from the site.

I have placed an order for "Crest 3D Whitestrips" on the 21 January with guarantied delivery within a week. As of to date I have not received my order. Emails to their customer service being ignored as well. Avoid them like a plague !!!

21 januari 2025
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Antwoord van Merry People

Hi Victoria! Looks like we’ve been caught in the crossfire here! 🎯 Merry People doesn’t sell Crest 3D Whitestrips—just fun-loving, adventure-ready wellies to keep your feet happy! 🌈🦆

We totally get the frustration of a delayed order, but unfortunately, we’re not the culprit. If only we could brighten your day with a pair of colourful boots instead! 😉

Wishing you all the best in tracking down the right company—and if you ever need wellies, we’ve got you covered! 💛

Beoordeeld met 5 van de 5 sterren

FIVE STARS

Exceptional customer service, they handled everything so well and made everything so easy when i needed to make a return that I can not recommend enough. The boots are absolutely gorgeous and beautifully deigned and made

7 januari 2025
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Antwoord van Merry People

Thank you so much for your kind words! 💛 We’re thrilled to hear that you had such a great experience with our customer service team and that you love your boots! 🥰 We put a lot of care into both our designs and making sure every step of the journey is as easy as possible for our customers.

Enjoy your gorgeous boots, and thanks again for your support—it means the world to us! 🌈✨

Beoordeeld met 5 van de 5 sterren

Initially exchanged but now very happy!

I used the size fit tool, am a 4.5 and it suggested I order a 4, also the colour I initially went for looked different in the pictures, however! The free returns process was quick, it was really easy to get a different size and colour and I'm really pleased with them. I've only worn them once so can't comment on longevity but first wear was the best part of a day with 3-4 hours walking in the rain and they were instantly comfortable, also really useful when out with my little girl as I can take on and off without removing the baby carrier and without getting mud on my hands. Very excited to wear these to festivals in the summer!

27 januari 2025
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Antwoord van Merry People

Thanks for sharing your experience! We’re so happy the return process was easy and that you found the perfect size and color. Love hearing how comfortable and practical they are for rainy walks and mum life—sounds like they’ll be perfect for festival season too!

Beoordeeld met 2 van de 5 sterren

Awful quality - 2 pairs in less than 2 years

This is my second pair of boots after the first fell apart after a year, the second pair lasted less than 8 months. The first time customer service were incredibly helpful and replaced the broken pair however they would not replace the second. They are unwearable as they have worn through so much they have holes in the sides of both shoes.

They look gorgeous but the qualify is shocking.

17 januari 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Lasted just over a year.

I purchased the Bobbi boot at the end of August 2023. A fabulous waterproof boot for the wet Devonshire countryside. I have used them for long and short walks in all terrains. Easy to get on and off, once broken in a little. The inner sole tends to come out when you do remove your foot, which is a little annoying as it becomes crumpled. More annoying is that they haven’t lasted much over a year. They have split across the top, just behind the toes, and are no longer water proof. They have been well cared for. Not left in sunlight, cleaned with only water. I have other boots from Hunter, Barbour, Aigle, that I have had for decades, and at similar price range, that are still going. A real shame as I won’t be looking to purchase from this brand again. Not sustainable or good value for money. As someone else said, it’s maybe a cute commuter, walk in the park once in a while type boot.

1 februari 2025
Review zonder uitnodiging
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Antwoord van Merry People

We’re really sorry to hear that your boots haven’t lasted as expected—that’s not the experience we want for our customers. We’d love the chance to look into this further and see how we can help. Please reach out to us at support@merrypeople.com, and our team will do their best to rectify this for you. We appreciate your feedback and hope to hear from you soon.

Beoordeeld met 5 van de 5 sterren

Merry People make seriously wonderful…

Merry People make seriously wonderful products, my go to for gardening clogs which are comfortable and keep my feet from aching after a days hard work. Love the boots in winter. Good reliable service. And to add to that they donated teachers in Rochester working in demountables in a sea of mud a pair of boots! Real heart and ethics in how they do business.

17 januari 2025
Review zonder uitnodiging
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Antwoord van Merry People

Wow—thank you so much for your kind words! We’re thrilled to hear that our clogs and boots have been keeping you comfortable through long days in the garden and the winter months. It means the world to us that you recognize the heart behind what we do. Supporting the teachers in Rochester was truly an honor, and we’re so grateful for customers like you who appreciate the values we stand for.

Beoordeeld met 3 van de 5 sterren

Absolutely gutted 😞

Update 29/1/25 Merry people have responded promptly with suggestions and support, let’s see how I get on 🤞😬

Absolutely gutted! I have had Bobbi boots in the basket for over 6 months, waiting for my birthday treat. I have always had muck boots and when I found merry people I was really drawn to the bright colours. Today they arrived, very excited to try them yet found them difficult to put on. I wasn’t put off and decided to wear them for my doggy walk. Sadly they really hurt my feet, so uncomfortable that I had pain and pins and needles, so I took them off and walked back with just my socks, not a great advertisement!
Really disappointed, I am sure they are a great boot yet clearly my feet did not enjoy them today. I will try again tomorrow, with spare boots this time and hope they are better, as I simply cannot afford to buy others for a while. 🙄

25 januari 2025
Review zonder uitnodiging
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Antwoord van Merry People

Hi Paula! Thank you for sharing your experience, and we’re so sorry to hear the Bobbi boots weren’t comfortable on your first try—this isn’t the experience we want for you. We’ll reach out via email to offer some advice and explore options to help. Talk soon and take care 🫶

Beoordeeld met 5 van de 5 sterren

Love my boots

My boots are comfortable, practical and stylish.

23 januari 2025
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Antwoord van Merry People

Thanks so much Penelope! Great to hear you are loving your Merry People Boots 🥰

Beoordeeld met 5 van de 5 sterren

Litterly the best shoes ever

Litterly the best shoes ever! I got them very last minute before a trip to Scandinavia in winter. I have worn them EVERYWHERE AND EVERYDAY im.talking snow ice on a boat and my feet have not been sore, wet or cold once. Chuck on a pair of wool socks on and even in the -15 they were great. No issues walking through snow, mud, rain puddles through the cities. I slipped once in the 5 weeks I was away. My only regret was putting the second pair of shoes on my bag Incase these weren't comfortable. The second pair took up valuable shopping space and weight!
LOVE LOVE LOVE

22 januari 2025
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Antwoord van Merry People

LOVE LOVE LOVE this review! Thanks so much for sharing your experience 🤩

Beoordeeld met 5 van de 5 sterren

Great product

Great product, well made, comfy, stylish, fab!!!

20 januari 2025
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Antwoord van Merry People

Thanks so much Chris! Enjoy :)

Beoordeeld met 5 van de 5 sterren

Trendiest wellies

Great company, wellies are so comfy and trendy.
Bought a second pair for my sister, she loves them.

20 januari 2025
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Antwoord van Merry People

Thanks so much for spreading the Merry word Carole! What a lovely sister you are 🥰

Beoordeeld met 5 van de 5 sterren

Thrilled with my purchase

Order 112227. I don’t usually buy ankle boots because I have wide calves and they’re usually uncomfortable. My Bobbi Wellington boots Are the most comfortable, amazing, dog walking boots I have. I am thrilled to bits with them and highly recommend them to others.

15 januari 2025
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Antwoord van Merry People

What fantastic feedback! We appreciate your kind words so much :)

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