Mersey Raw Reviews 

1.007
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Ordered a number of different flavours to see what my dog liked best. Have fed raw to all my bulldogs and came across mersey raw recently. Am very impressed with the choice, quality and price. Have si... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have used Mersey Raw for my dogs food for a while, however it was only recently that I had to use their customer service to get help with one of my orders. I was contacted by Alex who resolved my is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely impressed over all. Very very quick efficient delivery. Very Very well packed order. I will be ordering again for the forceeable. I was ordering sprats from another place, their packaging e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just placed my first order and needed to change delivery address - completely my mistake - my message was picked up promptly and my address was amended. Customer Service has been exemplary!

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Veevoerhandel
  2. Dierenverzorgingswinkel
  3. Dierenwinkel
  4. Maaltijdbezorging
  5. Voedselproducent

Over Mersey Raw

Geschreven door het bedrijf

Mersey Raw

Do you love your pets more than anything in this world? Well so do I and that is why I started Mersey Raw. My name is Ben Mcintyre, Founder and CEO of Mersey Raw. I am the biggest dog lover you will ever meet and my passion for dogs and animal health is the driving force behind it all. It is my belief that the benefits a raw diet can bring to a dog can be truly life changing and I am passionate to make a difference. I truly believe the conventional, commercial kibble diet dogs are fed is completely corrupted by greed and profit and serve no purpose or benefit to your pet.

Shop Raw Find Out More

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,8

Alle reviews

(1.007)

73 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 3 van de 5 sterren

Bemused

The food Is very good, but when I commented that the rabbit was different and my dog wouldn't eat it, they said it is perfectly fine! It probably is, but my dog was used to the lighter meat, so I wanted to know if I could have this,
They couldn't confirm whether or not I would get it?
I don't understand why there isn't a phone number to call

4 juni 2026
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Christine,

We are glad to hear that you think our food is very good. 😊

All of our minces are made with 100% natural ingredients and, depending on the individual animals, this can cause variation in colour, texture, and even smell between batches.

The Wild Rabbit with Fur mince can vary a bit more in colour. The rabbit's fur colour does have an effect the colour of the mince rabbits as naturally change colour between seasons. Just because of this, we're unable to guarantee a specific colour mince with any given order.

We completely understand that some dogs are used to a particular colour or texture, and we're very sorry your dog didn't enjoy this batch.

Thank you for taking the time to leave us a review. 🐾

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

My dog absolutely loves this food

My dog absolutely loves this food. He's a real foodie, but he usually gets bored of food quite quickly, so I was surprised when he was still excited for every meal after several months.
He has allergies, so before switching I contacted customer service to check whether the food would be suitable for him. They were absolutely brilliant, really helpful and happy to answer all my questions.

I also love the subscription service – it's so easy to manage and takes all the hassle out of ordering. Whenever I've emailed with a question, I've always had a quick response and great customer service.
A special shout out to Alex as well, who recently helped me with a query when I almost ended up with a second delivery within a week due to my own mistake! 😂 He sorted everything out quickly and made the whole process really easy.
Overall, I'm really happy with both the food and the service, and most importantly, my dog loves it! :)

25 juni 2026
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Kat,

We are so happy to hear your dog is enjoying Mersey Raw and that he's excited about mealtimes again. 🐶🐾

We're really glad to hear our customer service were helpful to you and that the subscription service is making it easier for you.

We'll certainly pass your comments to Alex, too. ❤️

Thanks so much for taking the time to leave a review. 😊

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

My Spaniel Belle has a sensitive tummy

My Spaniel Belle has a sensitive tummy, not sure if it was down to her food or just her! Anyways, I found MerseyRaw and her stomach is now great, no more midnight+ toilet trips. The food is high quality and doesn't smell, like most dog foods, next day delivery is great and always arrives in excellent condition.
Belle jumps with excitement when I get the pack out - what's in store for me today mum!!
I did try MerseyRaw about a year ago then tried something different (1st time pet owners) but that didn't go well so we came back and everything has settled, we are now firm life long MerseyRawers.
We also love the Wild Boar treats and vension sticks.
The MRaw Team have been amazing when I have a query, very polite and quick to respond.
Have you thought about offering frozen duck wings alongside your current offering?

25 juni 2026
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi, thanks so much for taking the time to leave us a review!

We're really glad to hear Belle's tummy is so much better with Mersey Raw and that you're happy with the food, delivery and customer service. 😊

It's lovely to know Belle's really excited about dinnertime, too. ❤️

We'll certainly pass your feedback about duck wings to our team. 🐾

Thanks again for the review.

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Clean plate every time, fabulous customer service

Our girl loves Mersey Raw! The rabbit, venison and goat tubs are our favourites and I appreciate the different proteins for our girl with her intolerances to the standard proteins. Her plate has been licked clean every single day in the 2 years we have been customers. The treats and frozen sprats are devoured with as much eagerness as her meals. Customer Service is amazing, friendly and prompt whenever I've needed them, and I would highly recommend anyone try Mersey Raw for their dog!

3 juni 2026
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Sarah,

We're really glad to hear your girl is enjoying Mersey Raw and that our protein options and treats are great for her! ❤️

We are always happy to help, and thank you so much for taking the time us leave us a review. 😊🐾

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Three Frenchies love Mersey Raw

Finally finding raw food my three french bulldogs aren't allergic to was a godsend. They love Mersey Raw! And having a subscription is the best way, always on time, expertly packaged. Sometime a little treat in the box too. And they're so quick to sort out any problems I've had, like too many subscriptions on the go! Very friendly and helpful. Ace company and incredible quality product.

19 juni 2026
Review zonder uitnodiging
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Antwoord van Mersey Raw

HI Kellie,

We're so glad to hear that Mersey Raw suits your 3 Frenchies so well, and that we were able to sort that out quickly for you. ❤️

Thanks so much for taking the time to leave us a review! 😊

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Excellent quality

After 8 months trying different brands, finally I found about MerseyRaw. The quality of the meat it is very good
The bones barely you can feel it and if your dog has problems with the bones-then don’t hesitate, give them a try! Our dog for the first time in months, finished all the portion 🥹 and also, next day delivery❤️
Thank you !

16 juni 2026
Review zonder uitnodiging
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Antwoord van Mersey Raw

HI Liliana,

We are so glad to hear you're happy with the quality of our food and that your dog is finishing their portions! That really does remind us why we do what we do. ❤️

Thank you so much for taking the time to leave us a review. 😊🐾

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Highly recommend Mersey raw

We have used Mersey raw dog food for the last few years, love the subscription boxes & how easy it is to change the box. My spaniels love the food, haven't found one they don't like! The customer service is amazing. Highly recommend them!

15 juni 2026
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Chloe, thank you so much for your lovely review and for choosing Mersey Raw over the last few years. ❤️

We're delighted to hear that you're enjoying the flexibility of our subscription boxes and that making changes to your order has been nice and easy. It's even better to know that your spaniels are such enthusiastic diners and haven't found a flavour they don't like yet!

We're also incredibly grateful for your kind words about our customer service. Feedback like this means a great deal to the whole team.

Thank you again for your continued support and recommendation. We look forward to keeping your spaniels' tails wagging for many years to come! 😊🐾

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

I've been using mersey raw for years

I've been using mersey raw for years..... I'll admit I have tried other cheaper brands. None of which have been up to mersey raws standard.
I have run out of food a few times and I have sent an e mail late at night...... Mersey raw sends an order the next day.
Amazing customer service,
I have 3 dogs and EU all love this food

14 juni 2026
Review zonder uitnodiging
Logo Mersey Raw

Antwoord van Mersey Raw

Hi Alison, thank you so much for your continued support over the years.

It means a lot to hear that, even after trying other brands, you keep coming back to Mersey Raw. We're passionate about providing the best quality food possible, so it's wonderful to know that this has made a difference for your dogs.

We're also really glad that you've had positive experiences with our customer service. We know how important it is to keep the freezer stocked when you have hungry dogs to feed, and we're always happy to help where we can.

Most importantly, we're thrilled to hear that all three of your dogs love their food! Thank you again for your lovely review and for being such a valued customer. 😊🐾

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Alex has been really helpful answering…

Alex has been really helpful answering my many questions to get the right food for my french bull dog Bear.We had been really struggling with the raw food he was currently on.We have transitioned him to mersey raw and he has licked his bowls clean licking his lips as soon as I weigh his food out which has been such a massive relief.
I cant thank Alex enough.

8 juni 2026
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Clair, thank you so much for your lovely review. ❤️

We're so glad to hear that Bear has settled so well onto Mersey Raw and that mealtimes have become something to look forward to again! Hearing that he's licking his bowl clean and eagerly waiting for his food is exactly what we love to hear. 🐾

We're also really pleased that we were able to help answer your questions and make the transition as smooth as possible. Finding the right food can sometimes feel overwhelming, so it's wonderful to know that Bear is thriving and that you now have one less thing to worry about.

Thank you again for your kind words and for choosing Mersey Raw. Please give Bear a fuss from all of us! 😊

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

My two malamutes have given their thumbs up

As soon as the delivery man delivered the parcel my two boys had their heads in the box before I could open it fully

10 juni 2026
Review zonder uitnodiging
Logo Mersey Raw

Antwoord van Mersey Raw

Hi Jane, thanks so much for taking the time to leave us a review.

We're so glad to hear your two boys are excited for their Mersey Raw deliveries! ❤️🐾

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Fantastic!

Well! What absolutely amazing dog food- my 5 month old Whippet lurcher goes absolutely mad for this. I really feel we’ve struck gold after trying many raw brands. This one is top tier- we’re on our second box already. I did a ‘taste test’ ( my dog- not me! 😂) Molly wouldn’t touch the other raw food in her bowl, but gobbled up the half portion of Mersey Raw- and then did puppy dog eyes for some more 😁
We sometimes add veggies too- grated carrot, peas, broccoli… sometimes a bit of chopped egg. This is puppy nirvana 😁
Thank you Mersey Raw. A company that really cares. 🥳🥳🥳✨

2 juni 2026
Review zonder uitnodiging
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Antwoord van Mersey Raw

Wow, thank you so much for such a lovely review!

We're absolutely delighted to hear Molly is loving her meals and that you've found a raw food she gets so excited about. We had a little chuckle at the taste test too — we're very glad she made her preference known! 😂

It’s wonderful to hear that after trying a number of brands, you've found one that works so well for your girl. There’s nothing better than seeing those puppy dog eyes asking for more!

Thank you for your kind words and for choosing us to be part of Molly's puppy journey. It really does mean the world to our small team.

Please give Molly a fuss from all of us 🐾✨

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

My dogs absolutely love merseyraw food

My dogs absolutely love merseyraw food.
Owning 8 french bulldogs and finding the right food for all wasn't easy. I've tried few brands before, but merseyraw has met all of my expectations.
Carefully blended, full of protein, nicely packed, delivered next day, at great price, what more can you ask for?
Perfect for puppies as well, as it's well blended, so no risk of choking on bones!
Guys doing a fantastic job, I highly recommend their food to anybody who feeds their dogs raw food.
Definitely the best one out there!
Well done everyone 👌
Lifetime customer here me and my dogs :)

1 juni 2026
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Boz, thank you so much for such an amazing review.

Feeding 8 French Bulldogs is no small task, so it means a lot to hear that we've been able to meet your expectations after trying other brands.

We're delighted that the food is working so well for your whole pack, from puppies through to adults, and that you've been happy with the quality, value, packaging and delivery service.

Reading that you've become a "lifetime customer" genuinely means the world to our team. We work incredibly hard to provide the best food and service we can, so feedback like this makes it all worthwhile.

Thank you again for your support and recommendation, and please give all 8 of your Frenchies a fuss from us! 😊

Beoordeeld met 5 van de 5 sterren

Have been using Mersey raw for a while…

Have been using Mersey raw for a while now, have a five year old staffie who loves his raw food. I find the price very good value, they are easy to contact if I’ve had any queries or needed help with anything. Would 100% recommend.

13 mei 2026
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Sarah, thank you so much for your lovely review.

We're really pleased to hear your Staffie is loving his raw food and that you've been happy with both the quality and value we offer.

It's also great to know you've found us easy to contact whenever you've needed help, we always try to make sure our customers feel supported.

Thank you again for your recommendation and continued support, we really appreciate it. ❤️

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Can't beat mersey raw for quality and service

Absolutely fantastic service and quality! We have a Dalmatian puppy with a chicken allergy who also needs a low-purine diet, so finding the right food has been a challenge. I’m a huge advocate for raw feeding, but I’ll admit I was a little skeptical when I first came across Mersey Raw through a Facebook ad. I’m so glad I gave them a try!

The team have been incredibly helpful and knowledgeable — nothing is ever too much trouble. Delivery is always super quick, arriving the very next day, and most importantly, our boy absolutely loves the food. It’s such a relief to have found a company we can trust that truly cares about their customers and pets. Highly recommend to anyone looking for high-quality raw food and excellent customer service!

7 mei 2026
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Alison,

It's really great to hear your boy is enjoying the food and that you've managed to find something suitable. We completely understand how challenging it can be finding something with special requirements, an we're really glad we could help. ❤️

Thank you so much for taking the time to leave us a review. 😊

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Great customer services

Great customer services. Quick to answer my query. Great quality dog food at a affordable price. 🙂

6 mei 2026
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Tara, thanks so much for your kind words! ❤️

We're so glad we were able to answer your query quickly and that you're happy with the quality of food.

Thanks so much for takin the time to leave a review. 😊

Team Mersey Raw.

Beoordeeld met 5 van de 5 sterren

Great quality food

Benji absolutely loves this food,clears his dish every time and for a very faddy eater that is fantastic. No more waste and extremely fast delivery with excellent customer service helping to solve any problems that arise,would definitely recommend this product and company.Thanks.

29 april 2026
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Linda,

We're so glad to hear Benji is enjoying Mersey Raw, especially if he's been a bit fussy in the past!

Thanks so much for taking the time to leave us a review. ❤️

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

I'm extremely happy with the products…

I'm extremely happy with the products I've received. The delivery is quick and the products are packaged and of a good quality
My dogs are very fussy but love the bones

27 april 2026
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Hayley, thanks so much for taking the time to leave us a review!

We're so glad to hear you're happy with our quality and delivery, and of course that your dogs are enjoying our products. ❤️🐾

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Fantastic buy lamb bones

I bought the lamb bones 4 bags. The bags are big and packed with bones I wasn’t expecting such a lot for the money paid. Dog loves them I’ll certainly be shopping here again.also next day delivery in frozen packaging so straight to the freezer.

25 april 2026
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Laura,

We're so glad to hear you and your dogs are happy with our lamb bones!

Thanks so much for taking the time to leave a review. ❤️🐾

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Food quality and service are excellent

Food quality is excellent. My Chow Chow can only have venison due to allergies. He loves this boneless venison. It is despatched as soon as I order and delivered very quickly. Online support has been immediate when needed. I highly recommend this company and their products.

16 april 2026
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi Judith, thank you so much for your kind review.

We’re really pleased to hear your Chow Chow is doing so well on our boneless venison, we know how important it is to find something suitable when dealing with allergies, so it’s great to hear he’s loving it.

It’s also lovely to hear your feedback on delivery and support. We always aim to get orders out quickly and be on hand whenever needed, so that really means a lot.

Thank you again for your recommendation and support, we really appreciate it. ❤️

Team Mersey Raw

Beoordeeld met 5 van de 5 sterren

Always really helpful and friendly

Always really helpful and friendly. Both of my dogs have been raw red since puppies but they have enjoyed this food the most. Really easy to order on subscription and loads of choices to try, as well as loads of treats they love too. Always email back with any questions or queries I have had.

10 april 2026
Review zonder uitnodiging
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Antwoord van Mersey Raw

Hi David, thanks so much for taking the time to leave us a review. ❤️

We're so glad to hear you and your pups are happy with our service and variety, as well as our treats.

Thanks so much for your support. 😊

Team Mersey Raw

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