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Lees wat reviewers zeggen
I ordered a deadlift suit of them on the sixth I have not received any confirmation email. I've emailed them 3 times and tried to call them on the phone number on their website. I cannot reach them.It... Toon meer
Bedrijf heeft geantwoord
This is hands down one of my absolute favorite online shops! I actually prefer buying Killstar items here rather than from the official Killstar site. They consistently have new arrivals and even item... Toon meer
Bedrijf heeft geantwoord
Alles hat super geklappt hatte keine Probleme bis auf die Sendungsverfolgung. Das hat sich aber mit einer schnellen email geklärt habe innerhalb von 20min eine Antwort bekommen und das Paket war am n... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Metal, punk & hardcore shop with official music bands merchandise. 19321 products, low prices, everything in stock! T-shirts, hoodies, shoes, pants and many more.
Contactgegevens
Bystřice 174, 739 95, Bystřice, Tsjechië
- +44 330 808 2232
- store@metal-shop.eu
- metalshop.eu
4,3
Uitstekend
250 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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No special issue fast delivery
27 april 2026
Antwoord van METALSHOP
Hi 😊
Thanks a lot for your feedback 🤘
Glad everything went smoothly and the delivery was fast 👍
Appreciate it 🖤
Team Metalshop 🤘
Very good service
Very good service, good value for money and delivery time was amazing. Thanks
3 mei 2026
Antwoord van METALSHOP
Hi 😊
Thanks a lot for your review 🤘
Really glad everything worked out well and that you’re happy with the price and super fast delivery 👍
Take care 🖤
Team Metalshop 🤘
Antwoord van METALSHOP
Hi 😊
Thanks a lot for your feedback 🤘
Glad you like the product overall 👍 Sorry to hear the text looks a bit blurry.
Thanks for letting us know 🖤 We’ll take a closer look at it.
Team Metalshop 🤘
Antwoord van METALSHOP
Hi 😊
Thanks a lot for your feedback 🤘
Glad you like the products and that the price feels fair 👍
Really appreciate it 🖤
Team Metalshop 🤘
Antwoord van METALSHOP
Hey 🖤
thank you so much for your continued support over the years 🤘
We’re really happy to hear you’ve been satisfied with the fast shipping and the products you ordered 📦
Customers like you are the reason we love doing this 🖤
See you again next time 🤘
Team Metalshop
I had an excellent experience with this…
I had an excellent experience with this shop! Definitely will buy again from there!
15 april 2026
Antwoord van METALSHOP
Hey 🖤
thanks a lot for the great feedback
We’re really glad you enjoyed your experience with our shop and that everything went well 📦🤘
Can’t wait to welcome you back for another order someday 🖤
Team Metalshop
Antwoord van METALSHOP
Hey 🖤
thank you so much for the awesome feedback 🤘
We’re really happy to hear everything was excellent 📦🦇
Hope to see you again soon — and enjoy your order 🖤
Team Metalshop
Metal is forever!
Delivery was quick and got what i needed, only thing happened was that upper part of boots couldn't close the buckles, to small upper part bit size it self was perfect, so i needed to send them back but i want boots anyway from your shop but how to know size of upper part of boots from the base of the calf…
11 april 2026
Antwoord van METALSHOP
Hey 🖤
thanks a lot for your feedback and for sharing your experience ✨
We’re glad the delivery was quick and that the overall size of the boots fit you well 📦🤘
Sorry to hear about the issue with the upper calf part and the buckles.
When it comes to boot circumference (upper shaft / calf area), unfortunately this measurement is not always provided by manufacturers.
What we can recommend 🖤:
-check the “shaft circumference” or “calf width” if listed on the product page
-compare it with similar boots you already own
-or contact us before ordering — we can try to measure a specific pair for you if available in our warehouse 🤘
We’d be really happy to help you pick a pair that fits perfectly next time 🦇
And of course, if you need assistance with the return or choosing another model, just let us know
Team Metalshop
Antwoord van METALSHOP
Hey there! 🤘🔥
Thank you so much for your kind feedback! We’re really happy to hear that the product quality and delivery met your expectations and are at an excellent level ⚡💀 That’s exactly what we aim for every time!
We truly appreciate your support and hope to see you again soon 🤘🔥
Metal regards,
Team Metalshop
Antwoord van METALSHOP
Hello,
thank you very much for your review! We’re really happy to hear that you are satisfied with our service and product quality. 🤘
Team Metalshop
Lack of response
Lack of response when trying to get a refund. I have emailed you 3x times and tried to call but no response. It was paid via paypal credit card, so I don't have an IBAN number as you request on the return page for this credit card.
10 april 2026
Antwoord van METALSHOP
Hello,
thank you for your review. We are sorry to hear about your experience. However, we were unable to locate any email yet from your side in our system.
Please contact us at store@metal-shop.eu
or via the live chat available on our website so we can resolve this as quickly as possible. You may also reach us by phone – however, if another customer is currently being assisted, we are unable to handle two calls at the same time, so we kindly ask for your patience or to try again shortly.
Regarding the return form – an IBAN may be requested there, but for PayPal payments this is not needed, and the refund would be processed back to the original payment method used for the order.
Once the return package arrives, we will of course proceed with the refund as soon as possible.
We will be happy to help you sort this out.
Team Metalshop 🤘
Antwoord van METALSHOP
Hello,
thank you very much for your review! We’re really happy to hear that everything was great. 🤘
Team Metalshop
Antwoord van METALSHOP
Hello,
thank you very much for your review! We’re glad to hear everything was easy and that you like dark clothes — sounds like a perfect match! 🤘
Team Metalshop
Item shipped fast however the initial…
Item shipped fast however the initial shipping cost and import fee makes buying a t shirt unreasonable. Shipping was almost as much as the shirt. Find cost friendly options for customers
.
23 maart 2026
Antwoord van METALSHOP
Hello,
thank you for your feedback. We are sorry to hear about your negative experience.
We would like to point out that during the checkout process, customers are informed that additional shipping costs and import fees may apply depending on the destination country. We understand this can sometimes be frustrating, but these charges are unfortunately set by carriers and local regulations, not by us.
We truly appreciate you taking the time to share your thoughts.
Team Metalshop 🤘
Antwoord van METALSHOP
Hey! 🤘
Thanks a lot for your review! We’re thrilled to hear the delivery was fast and the service met your expectations.
Keep rocking! ⚡
Team Metalshop
Great selection of shirts and beanies
Great selection of shirts and beanies. Job well done!!!!!!
1 maart 2026
Antwoord van METALSHOP
Hey! 🤘
Thanks a lot for your review!
Awesome to hear you’re enjoying our selection of shirts and beanies. Keep the metal alive! ⚡
Team Metalshop
Defective product
Arrived to Canada quickly, great selection, however the In Flames shirt decal is not centered. It's essentially a factory second. Should never have made it out of the warehouse. It's prohibitively expensive to return.
6 maart 2026
Antwoord van METALSHOP
Hi,
Thank you for your feedback and for letting us know about the issue. We’re really sorry this situation occurred. 😔
Please fill out the claims form here: https://www.metal-shop.eu/complaints-returns/, so our claims department can review the situation. We’d really like to resolve this for you.
Thank you again for your patience and for taking the time to leave a review.
Team Metalshop
The US was shown as a place where they…
The US was shown as a place where they could ship to. However, after placing my order, I was contacted a few days later and told that I could not receive my purchase. They refunded me, but I think it is a bit ridiculous to have the US as an option in the shipping list when they don't ship there.
25 februari 2026
Antwoord van METALSHOP
Hello 🤘
Thank you for sharing your feedback! We’re sorry that your experience with the EU website didn’t go as expected.
We’d like to let you know that we have a dedicated US website: https://www.metalshop.us/
where you can place orders for delivery within the US. Your EU order was unfortunately cancelled due to shipping restrictions. ⚡🎸
Thanks again for your understanding, and we hope to see you rocking with Metalshop soon! 🎶🖤
Metal regards,
Team Metalshop
Antwoord van METALSHOP
Hello!
Thank you so much for your wonderful review! 😊
We’re thrilled to hear that you’re happy with the quality and our service. Your feedback truly makes our day!
Best regards 🤘
Team Metalshop
Antwoord van METALSHOP
Hey! 🤘
Thanks so much for your awesome review! We’re thrilled to hear you’re happy with both the products and our service. Keep rocking! ⚡
Team Metalshop
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